the shuttle took forever on the way there.

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows; spotless bathrooms; tea/coffee

bar nice staff excellent service and so helpful

my shuttle driver, achmed, was very delightful!

clean central and great shuttle to airport

love that the hot water and coffee bar at the front was always available

the kids down the hall really enjoyed the pool

almost everything. rooms were great. beds are comfortable. breakfast is awesome.

the pool n hot tub were unavailable

staff were very friendly and helpful. appreciated the shuttle to the airport from the hotel.

i just missed the kitchen hours, and there is not much else in the immediate area.

the shuttle driver was very friendly and helpful

we used the shuttle service both times and it was on time and efficient

value; good breakfast; quiet room they let us store our fifth wheel trailer for the day maurice at the front

make sure you organise the airport shuttle to the hotel before you arrive, staff will organise the shuttle back for you when you check

me breakfast earlier than normal because i had an early flight, and allowing me to use the pool/hottub a bit later because i checked in later

early check in, arranged in advance, was very helpful and efficient

free shuttle service to and from the airport

would be better to have a protein bar and piece of fruit or arrange for a hot breakfast served by staff

the breakfast was good and rooms very modern, clean and comfortable. we will stay again .

fireplace, kitchen, look of the rooom is very nice.

definitely the value for the size of room i got. large space, jacuzzi, mini kitchen

we enjoyed the breakfast provided and our shuttle to the airport

the shuttle was too full at the end and it took a long time to get all the luggage in after we had to

we usually leave before breakfast, but coffee is available in the room or lobby

additional charge for parking. breakfast options need to cater to vegan/vegetarian guests.

the parking.

gym area could be more developed and the hot tub spa would have been a bonus if it was open

easy check in, cleanliness, super breakfast.

did not like that the hot tub and spa weren't working, staff looked at you with a disappointing face if you came in late

pool was not open

but i do really enjoy staying there because of the price and the free shuttle to the airport

free shuttle, continental breakfast are great

the large room, clean, jacuzzi, fireplace, kitchenette, staff was amazing, the bed i love most comfortable bed ever

always enjoy my stay in the jacuzzi room, a kitchenette, fireplace, the king bed is the most comfortable bed ever

we had connected rooms for us and the kids, which was great but the doors stuck horribly between them

good value. complementary airport shuttle. very helpful staff.

noise level when you need to get up at 3am for flight & people aren't considerate with kids or adults when they arrive late & are catching elevator nearby or in hallways etc but not

we had connected rooms for us and the kids, which was great but the doors stuck horribly between them

free airport shuttle

so convenient when i am leaving canada to stay the night and leave my truck there and take their shuttle

came from long tour travel with my friends that’s why i was arrived at 10pm late check in,,i woke up and take my breakfast,,after that i feel tired and sleepy so i was decided

laundry facilities were questionable

not a very good selection for breakfast!

big rooms, very clean, gave me late check out without any

because of covid the normal breakfast area was closed. disappointed but i understand.

beside the train tracks, lucky the kids were so tired from the pool otherwise it could have been a long night with the sound of the train

good breakfast included

the pool was loved by the kids

pool,hot tub and water slide for the kids

check in, the reception person was attentive and asked if we need the shuttle

we enjoyed the exercise room, the breakfast was very good with lots of variety and the room was very clean

needed to use the laundry facilities and another guest spent most of the afternoon doing 2 loads of laundry

free breakfast is a plus pool very clean laundry room when you have kids is amazing

nice large king room with comfy bed and couch. the hottub and pool were both well kept.

breakfast was average everything else was excellant

facilities were very clean the kids enjoyed the pool and their breakfast was amazing best hotel breakfast ever

shuttle gas tation next door

the hotel about an early check in

location, parking, rooms, pools and montana restaurant onsite, free breakfast

clean rooms and great breakfast

i wish i had a chance to have the breakfast, but i had to take the shuttle at 4 am to the airport

they arrived late and slept a few hours before catching the shuttle to the airport so they didn't use a lot of the services available

the staff were very friendly and the breakfast was very good.

convenient to access airport shuttle service was great people at hotel very helpful

beds are extremely comfortable, the gym and pool are great additions and the location was right off the highway which made it easy for

enjoyed the room ,breakfast pool and gym.

close to the airport,the breakfast and airport shuttle.

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

close to the airport,the breakfast and airport shuttle.

they are very accommodating to early check in/out.

complimentary breakfast was good, 24-hour tea/coffee station in lobby

arrived a bit early and asked if the room might be available and they said i'd have to pay for early check in but

the pool and gym. very nice, people were awesome

well maintained and modern furniture decked the lobby along with gym and pool facilities

free breakfast, parking was amazing

the kitchen and the bed amazing

laundry room

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

maybe how far south it was. everything else was good. breakfast is a nice bonus

had a great time in the pool all day long

this hotel has been a family favourite.kids love the pool and the breakfast is very nice!

gym was good

they allowed us to use sheraton pool

love the gym, i try to go there every day, the clean pool and hot tub

wifi was reliable

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

kids and i had a good time in the pool

the pool was warm and nice to swim in

very friendly staff. breakfast at the restaurant was very good.

the property was clean and ample parking available.

good little gym and pool area too

was nice, breakfast was good, had a comfortable clean room, good parking lot and lots of stores and restaurants nearby

outstanding customer service, centeral location, great breakfast and great value . nice gym

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

pool was a nice treat, staff were friendly and helpful.

breakfast very friendly staff helpful with finding everything we needed clean room great swimming

some hot items on breakfast menu would improve the m,eal.

excellent location and stuff. very friendly kitchen service. clean and orderly.

the hotel has a indoor pool

telus wifi and tv went out for almost a day which was very frustrating

od for winding

parking lot design could be improved quite a bit!

stay in 212 kids running up and down our hallway and knocking on our door running away

there is a bar and restaurant in the building

excellent property for the price, full size gym and a nice sauna. throughly enjoyed my stay

the gym is great, although with the pool, is isolated in the basement.

who need the space to exercise the facilities had squash and racket ball courts a really big gym with a lot of equipment

location is good. excellent gym

great service, clean facilities, lots of restaurants around and close to a few different gyms.

food was good and fairly quick room service, staff was great

decent pool for the kids

the pool was nice my kids enjoyed

breakfast is good

wifi speed is good enough to stream and play online games

is different colors like old and new curtain was tear swming pool is not working and also laundry

the beddings are clean and smells good. its fresh from laundry which is nice.

pet fee was refreshingly affordable

bagged breakfast is at least there

it has onsite laundry which we used while there :) we had

cleanliness, good breakfast, comfortable

just wish i could have visited the pool it looked good

again, the kitchen staff were the only people who showed warmth and professionalism

gym was very neat some good equipments

gym and pool not in good shape

the security was great. my kids loved the balcony

no breakfast, on laundry machine, no garbage bags, not very clean

service in the bar was prompt

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

pleased with everything loved the restaurant and give the bar a 10 just to bad bar closed at

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

the breakfast, laundry facilities, walked through front doors and forgot about the location..

breakfast was fresh and good, coffee was good

love the room , specially if you have kids. bed was comfy and internet fast,

very well equipped with kitchens in room, well equipped gym, even some pet friendly rooms

because of covid.no free breakfast.no hair dryer in room.

we hope for more breakfast items.

no breakfast available unfortunately

great breakfast in the morning that we all liked

so handy and close to the mall. and free breakfast.

helpful and made us feel very special even when we were disappointed with the closed wine bar and closed breakfast buffet due to covid concerns

you have listed that there is a mini bar in the rooms and that robes are also in the rooms

the restaurant / gin bar downstairs is fantastic

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

the attached restaurant and bar were a lot of fun and the food was great

breakfast is great like the late check out at noon

card 7 times at check in but the remedied it right away with a free bottle of wine and waving our pet fee

breakfast could go till 10 am. maybe 5th

breakfast has the same food everyday

breakfast was wonderful. location was good and hotel quiet

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

the suite was awesome. very good size with bedroom separate and kitchen. very nice!

the room itself was a 1 bedroom suite with kitchen

i love that there is a kitchen and dining area in the suites although are restaurants nearby

gym was a nice quiet facility

you are lucky the kids weren’t hurt

lower floor with kids running up and down the hallways and stairs all night

were very friendly and cooperative especially the receptionist danah we all lived her and the kids enjoyed talking and laughing with

were kids running around in the hall after midnight

lots of kids all over.

to repeatedly log in to wifi

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

wifi kept going down and got frustrating when not leaving the property

better room service

quiet, comfortable bed, free wifi!

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind walmart secure underground

like our room has a little kitchenett, very clean washroom

swimming pool, fitness room and close to a lot of restaurants and

pool and hottub were clean and the gym had adequate weights and towels

convenience to the mall kitchen in the room swimming pool for the kids

the pool was perfect for the kids

breakfast !!!! friendly breakfast staff

my kids had lots of fun

friendly staff and check in, good selection for breakfast,

jets on the hot tub didn’t really make it bubble as a hot tub should, the big pools floor was rough and the bottoms for the hot tub and mushroom seemed to not work but did after

kids wish there was a pool. then it would be perfect ud83eudd70

no pool

st ed mall 5 minutes down the road

only 1 laundry room , 2 washers and 2 dryers which are quite old

kids are complaining no drinks to offer only water

we all enjoyed the hot tub and pool and my oldest boy appreciated the gym

booking pool time was easy

a hot breakfast was nice - omelet, sausage and toast (and cereal available for kids)

there is no extra pet fee as well

doors to our rooms are heavy, not sure if that is for security but my kids cannot open the doors by themselves

we made use of the common washer and dryer for laundry and that worked out well

the pool area always seemed to be out of towels.

very good place to stay. newly renovated rooms and great free breakfast

,and hard boil eggs ,instead of scramble eggs ,staff working at restaurant dress as going to gym also not to friendly ,you get for what you paid for

the swimming pool is clean, and it is good to have a gym inside too

the pool was nice. great breakfast selection. nice rooms. upgraded to a nicer room.

friendly staff, clean rooms, good breakfast, great location. kitchenette in room was great.

great breakfast and clean and inviting pool & jacuzzi.

the pool was nice. great breakfast selection. nice rooms. upgraded to a nicer room.

great breakfast and clean and inviting pool & jacuzzi.

will be nice to have hot breakfast again ! but everything was fine

the breakfast was great

nothing but the hours of the pool

wifi kept cutting out

wifi connection it was not so good

breakfast is awesome.

wifi. almost felt like living in undeveloped country wifi connection

is can happen anywhere

gym equipment was broken and very basic

room was dusty, bath kind of dirty

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

took ten hours to fix fridge. kids running in hallways. the room over us very noisy.

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next morning at the hotel

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

i like the price location beds and the pool. close to west edmonton mall.

little gym with everything needed for a cardio or resistance workout, although some heavier dumbbells

i wish the gym was bigger.

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

location. we came for a night away from the kids.

place for every lifestyle) very comfortable beds, easy and free parking, fully stocked mini bar and coffee bar in room, an

is also a very dark and noisy bar on the main floor, which is also non smoking which has alot of the client's standing around the

no restaurant or room service

channel 3 - ctv or something) and no room service menu

called early in the day of check in to confirm still arriving on time

super helpful with a very late check out to accommodate our evening flight

but thats what my kids loves to eat

there was a dirty face cloth on the counter, a used bar of soap beside the sink, and tooth paste splatters on the mirror and faucet

kids had to sleep on floor and no extra bedding was provided

comfortable bed and pillows. nice it had a bar fridge and small microwave.

breakfast was great

the generous breakfast available from early morning

had to sit in the kitchen area to eat our breakfast, my boyfriend was trying to get ready for work

haven access to a small kitchen

we had a kitchen tell which we were not expecting

good breakfast! very friendly

gym equipment and tv not all working. no fridge in room

the ease of a late check out was very nice.

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while others were

the small gym. not what i thought when booking

quick and early check in.

salt pool was lovely. they have a squash court. very clean quiet room

the spa and pool area are fantastic lots of amenities

the staff are consistently exceeding expectations especially in the fitness and pool area!

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

pool area was a little disappointing

enjoyed the pool and work out facilities

despite no pool for kids, my young daughter had a really good time at the pool

the gym/exercise area

the gym facilities had been modified and relocated

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

service at the lobby bar at 10:30pm was horrible

location. the valet staff are excellent! room service excellent!

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly recommended

rria

the bar area food was terrible would have been great to have breakfast included

the wifi was atrocious

large room. great bed. very clean. wifi sufficient. great breakfast.

i appreciated that the kitchen was open till 10:30 as we had a long day and our supper hr

travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we

gym also great

would have used their pool, if i wasn't there to help a sick relative while they were in the hospital

free laundry! room was great, comfortable beds, excellent breakfasts

suites are a very good size and layout with a great kitchen area

we like the large suite and breakfast. also laundry facilities.

the breakfast was absolutely outstanding

was only there for a short time and didn t have a chance to have breakfast or use any facilities but would stay there again

good location. i didn't have breakfast as i was scheduled for surgery.

great breakfast

coffee was weak at breakfast.

there's no extra breakfast

before we booked in what we did get was a big breakfast which included a fruit cup a granola bar a banana loaf which basically is a breakfast for a child all of it was bought none of it was

accommodating us even with a late check out because our flight was delayed

could smell the fresh laundry and cleaned floors

we were happy when we asked for a late check out

having a laundry mat and 24-hr convenience store was also a bonus

loved the gym and steam room

dinner from the bar left a lot to be desired.

no water bottle in a room. mini bar is empty

the weight machine in the gym didn’t work

good price with excellent hotel. the staff is nice and there is a nice bar at lobby.