desk maybe he was new and didn t tell us all the information, we need to call him again for the wifi password

they have a laundry facility for guests to use

need bigger parking lot

breakfast was nice

breakfast was lovely

nnice breakfast

adjusted our check out time and room is complete with dinner table, microwave, wifi staff are so warm and

is good , especially the shuttle helps a lot for travellers who need to go to the airport or pick up someone

very clean, very nice staff and decent continental breakfast

laundry facilities

breakfast was exceptional

, staff very friendly, excellent coffee, adjacent restaurant has good food (barney's), free parking, nice pool

lots of parking

were extremely comfy, pool and hot tub were amazing for the kids

location, great pub (barney’s) pool and waterslide for kids

i loved the thermostatically controlled gas fireplaces, which were the room heaters

was a variety of food for breakfast

close to airport and free shuttle to airport

friendly staff excellent rooms: clean and beautiful lovely breakfast

in suite kitchen while having most utensils and a few pots and pans, ours didn t have a baking sheet which

breakfast was the best i have seen in sometime

it was new, clean, the bed was comfortable and the breakfast was delicious.

nice hotel very accessible from the main hwy and it s pet friendly we booked using the booking

the reception said the housekeeping is closed and he has no access to the laundry room

swimming pool

the location to the airport, car storage and parking.

great location, if you are trying to catch a plane out off the airport. breakfast was good.

offered limited selection, snack prices ridiculous, and no selection of fruit, yogurt, or granola bar or muffins

the kids loved the pool and hot tub

enough parking with plug ins

the pool could be warmer but we enjoyed our swim in the salt water pool.

breakfast is good satisfied ud83dude0a

there was laundry facilities as well, however, we did not use it

staff were friendly and the breakfast was very good

big rooms, shuttle bus and room was clean.

room service not provided for our two night stay

great airport shuttle service

the shuttle service to the airport made picking up our daughter so easy

my shuttle driver, achmed, was very delightful!

parking lot is very small

shuttle driver somewhat helpful.

don t count on breakfast - coffee, juice and a bagel selection

to front desk susan for warm welcome and assist me to my late check-in and she give me 1hour late check

was unbearably loud for us and our kids

get there with my family check into our room, the kids wanted to relax and watch some movies and tv but there

in combination with the included breakfast (yummy) and the complimentary shuttle service to the airport, the

location, cleanliness, and good complimentary breakfast

the breakfast was good. location handy for airport.

they graciously came and picked me up with the shuttle after i had returned the car

my email asking about shuttle bus wasn't answered.

breakfast was great and had a good variety of things

the pool and waterslide were perfect entertainment for our little ones.

the pool was loved by the kids

close to the airport shuttle service

the hotel provided parking , had comfortable beds and had a modern bathroom

also only one hook to hang a towel and a tiny bar that can only hold the small towels

wifi is not consistent

location to the airport when taking a shuttle, great restaurant and pub on the premises, clean and roomy

the restaurant staff delivered room service happily

to take a cab from airport back to hotel to get the car as the shuttle couldn't be found

plane was delayed got in very late, they gave us a late check out

shuttle pick up at airport was slow.

think the pet friendly rooms should be closer to the main entrance

nice breakfast. big room and bed. lots of plug-ins

would be nice to know pets are an extra charge

breakfast was normal for this kind of hotel

staff was great and shuttle was on time and ride was so short to airport

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

rooms are clean, staff is friendly, shuttle is reliable, and we will stay there again.

to the airport , easy free shuttle pick up

everything.,, rooms, parking , restaurants onsite, hottub and pools ud83dude0e

poor wifi ,poor water pressure, mattresses were worn in the middle .

it s also pet friendly, family friendly and very accessible to people with mobility issues and different

the only available room at coast nisku was a pet friendly one and i was allergic to dog hairs

wifi did not meet our needs, the strength of the wifi was terrible, the phone in the room did not

and elevator were wet due to kids going and coming from the pool

access and shuttle to airport

and elevator were wet due to kids going and coming from the pool

close to the airport,the breakfast and airport shuttle.

parking for our vehicle while we were gone

friendly staff, clean suites, and breakfast!

wifi being secure so you can go on a gaming system or use a device to watch other apps like netflix

the parking lot was a decent size and the staff took care of any complaints efficiently and fast

breakfast can have more variety staff was not clear on pet policy

quick response. helpful and polite staff. free american breakfast is excellent.

pool close/ which is given, in this time of covid19..

lots of parking, clean and comfortable

the circumstances at this time, i wish the gym was allowed to be open even creating a scheduling for guests

clean, easy location, good breakfast

swimming pool , free breakfast and jacuzzi

breakfast bacon was not that tasty

charging phones and tablets, microwave and mini fridge in room, complimentary breakfast, 24 hour gym

didnt like that the kitchen used paper plates, bowls, etc

it is neat and tidy with nice breakfast

the room was great, the gym was great

i wish the daily pet fee was a deposit and could be refunded if no damage was done

parking lot had a thick layer of ice from melting snow

parking outside

staff was very accommodating to us and our pet

would have liked room service. market was nice to have but would have liked more healthy snacks.

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing

they are very accommodating to early check in/out.

was requested to provide almost full personal information to connect to hotel-wifi

breakfast was great, the pool was the perfect size for my 5 year old and has a great

ridiculous hotel policy regarding pet-fees

be amazing if there was a scheduled time frame of no kids allowed in pool area (for example 9pm-12am) so adults

very good breakfast enjoyed the pool & hot tub

feel bad because my kids was so ready

comfy beds, nice pool and gym, quiet, plenty parking, great breakfast, rain shower head and behind mirror

the hotel was pet friendly and very pleasant.

there was no breakfast included.

clean, comfortable, great location and big parking lot for larger vehicles

staff room was good clean parking was good quiet area

very friendly staff. breakfast at the restaurant was very good.

very clean, amazingly comfortable beds, pet friendly

the breakfast was outstanding fresh, delicious, and thoughtfully prepared

perfect depth for people with kids

slo wifi

good little gym and pool area too

staff in breakfast room were so friendly and attentive.

relaxing the swimming pool was great

found 2 life bugs in the air conditioner in one of the rooms and the kitchen staff told me that the apples served

the parking is good bonus along with good wifi..

unsecured parking ( surface lot )

kids loved the water slide and the pool

parking

wifi was often down and not working.

someone break into my car. the cameras wasn t showing enough to the parking

the wifi did not work

wifi was ok

there is a bar and restaurant in the building

privacy staff was cool and good gym

i was on the main floor my husband and kids 4th floor my entire two days

room was very clean and spacious, beds were comfortable, very friendly staff, wifi speed was good

when i went to the laundry room in the basement, i found that there was no detergent

breakfast was ok... and a little overpriced. service was excellent.

the gym was very big with a lot of equipment

very overpriced for a kids plate with one egg, one small pancake & sausage for over $10

just hard time parking thats

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

very comfortable beds guest laundry was a life saver!

nice room. nice gym.

m assuming our room had a recent pet in the room

clean, good wifi, friendly staff, good food at 2 restaurants in the hotel

checking out!! and that they had pet friendly rooms.

restaurant in the parking lot( i don't know if they are affiliated but it was insinuated) was very overpriced

gym was good for a quick session

we like the pool,room and the staff

the laundry room needs to be open by staff ,

i liked that the pet fee was only $10/pet/night

the location was great for a function i was attending. room service was quick and polite.

great canadian liquor store ( were from ontario we don't have gc liquor stores) and a gas bar right across the

gym was very neat some good equipments

great breakfast, good clean rooms. quiet atmosphere.

second issue was the parking lot was extremely full for 2 days but weirdly only in the night

secure parking would have been nice

comfortable bed, excellent wifi

surrounding area and lack of security in the parking area, one of our cars was stolen from the parking lot sat

didn't like the white comfitter in a pet friendly room

door lock was broken so felt unsafe with kids, toilet was not flushing, towels were not dried completely, no

parking lot is shared with the strip shopping mall, which bothered a bit at beginning, but nothing

i stayed with my kids one night i have to book a different hotel for the rest of the trip

the wifi worked very well

didn t love the parking lot would b nice to have a dedicated hotel section especially when coming back

kids wasn't happy at all

the attached restaurant and bar were a lot of fun and the food was great

the gym could use a bit more equipment, but it was ok.

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was

water pressure at all, unable to hook up apple tv because wifi blocking, hotel was really cold

the restaurant / gin bar downstairs is fantastic

they also do not have laundry facilities open on the weekends

breakfast could go till 10 am. maybe 5th

breakfast was excellent

nice fireplace and the shower was very nice

loved the staff and location! also that it was pet friendly

of the rooms are above the bar which is open till 2am and plays live music

bar lady was nice

wifi was working bad, i was using wifi in the toilet

nothing, checked in to the duty manager munching on a shawarma, no wifi or internet available, room stank of

took the room because of the bar and the saturday afternoon blues jam.

gym was a nice quiet facility

location, and having a suite, the gym.

the quick gym access and amenities

we had a one bedroom with couch and kitchen

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

the bed was not very comfortable, the pool looked not clean.

they had more hotels like this minus the casino

the italia restaurant in the casino the manager, shelby, made our entire dining experience unpleasant and

regarding cleanliness, there was an old used bar of hotel soap in the drain if the tub that surfaced when i

smoke free, good parking

loved location for shopping and water park

the room was really great and the pet friendly rooms are really set up to have pets in there.

the spa bath was enormous

various recreational facilities are inside the mall. very convenient! kids had great fun!

parking close was abit of a problem

plus the underground parking had ample room, is secure and will also accommodate regular full size pickup trucks

hot breakfast was very good

the underground parking was a lifesaver

one of the kitchen cabinets was broken and held together with a zip tie

there was absolutely no supplies in the kitchenette

travelled with our dog, stayed in a pet friendly room, did not smell like pet or find pet hair anywhere

great breakfast in the morning that we all liked

no swimming pool or gym on site

wish it had laundry facilities.

location to mall and for kids there s a park right behind the hotel

good wifi

food excellent, staff amazing, breakfast buffet awesome

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

wifi could have worked better.

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

no cleaning staff vaccuuming until check-out time - pet peeve - let me sleep-in

could hear very clearly everything in the hallways all evening and kids running around out back in the parking

parking

front parking

wifi (free) works well and the staff is very nice and helpfull

there is a bar attached downstairs so maybe they were coming from there

excellent value and i didn t have to do laundry to avoid fees.

is no safety bar or mat in the tub/shower

excellent breakfast variety

it was clean, and you get a breakfast

the website clearly stated they were pet friendly and when i booked i added in our notes that i was planning

room service

wifi is no the best, kind of slow

the breakfast is excellent

fine, varied continental breakfast

clayton at desk , marilyn at bar and danice in food court was amazing loved the way they treated and location

the bar area closed at 11

with my hubby and 2 grandkids

room service are not regular everyday as stated in the bathroom which is understandable, but for 4

kids running down the hallway

tvs were a bit wonky in the room with the remote controls, and the tvs in the games room and gym didn't work

lastly, the suite didn t come with any kitchen equipment, so we had to ask for everything

wifi was no good

hot chocolate and coffee in the lounge was a nice touch and popular with the kids

i booked a joined room with out knowing, then around 11 pm kids from next room started making noise a lot while

good breakfast, nice pool, very good restaurant with bar on main floor, close to wem

laundry has a token of $2.50

room for 5 of us, continental breakfast, clean place to stay, pool, free parking and very close to west edmonton

clean room, friendly front desk staff, great breakfast.

the kitchenette was the best part as we could warm up food on the go

crowded parking

pool is open til midnight if you wanna chill in the hot tub before bed

the pool was closed for the second day of our stay which we weren't aware of at time of booking

my kids enjoyed the pool and i loved how clean and sanitized the hotel was

also liked that it had a laundry facility

late check out

staff friendliness good parking space hotel location

there is a casino at the bottom of the hotel at a liquor store in the same parking lot that brings in a not so

excellent wifi service as well

active drug deals happening between the front doors and in the parking lot for all guests to see

wifi needs some work but the staff were very helpful.

room faced the parking lot and so we had a huge bright light shining into our room at night

were professional, personable and friendly, quality breakfast, good gym and comfortable room, plus excellent

the water park is a hit for us

water park

the beds were very comfortable, the indoor pool was great and the continental breakfast was excellent with lots

lots of kids all over.

how wonderful it was, indoor parking , gym , pool and breaky was excellent room was

adequate for a covid breakfast.

there and both times there were no joke about 30 children running wild all over the hotel and pool area, like

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

we ended up doing laundry to take up some free time

likely should have booked a day before my requesr for early check in was not read in time

being beside the ice machine and hearing all the kids running up and down the hallways

gym was quite small and highly visible from lobby area

we even had kitchen in our room with nice stoves

just order food and you have all the utensils available -great value for money -free underground parking - near

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

games room, gym , pool and jazzaui

it was quite. good parking

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in

had a bar on site

also being able to have early check in time and they accepted dogs

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

there is a bar on site with vlts so that was great

nice pool

the gym in the connecting hotel was fully equiped. breakfast was good.

kids running down the hallways a floor above me

would be nice if there was pancakes or something for kids. but we managed with the egg!

underground parking is also hard to come by

pool water was a bit chilly.

no breakfast, no hot tub, no swimming pool, no gym as advertise we are so disappointed

indoor parking was handy

pool and gym are great

were not booked close together as requested as we have 3 kids age 14,10,and 4

late opening of pool and gym area, not accessible to the early risers.

getting my final bill has been a hassle bar closed at 10pm

the hotel grounds are pretty and there is a gym and a pool

breakfast bar for guests residing on the seventh floor was superb

kind attentive staff, luxurious rooms, awesome lounge, and pool area. i love staying here!

pet friendly rooms were disgusting

location, staff, good breakfast, size of room

wifi. almost felt like living in undeveloped country wifi connection

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

very close to west edmonton mall. good breakfast. pet friendly.

kids enjoyed it, staff were great to work with

wonderful location and easy parking

the pool was great for the kids

kids enjoyed it, staff were great to work with

the pool is small. it got crowded when there s a lot of people and we have to leave.

convenience..the fact that it was pet friendly, the location

24/7 pool was awesome

no ware pool - it can placed outside in the balcony! you got space!

this includes no wifi info being provided either

it s also pet friendly which is also nice since dogs are people too

early check in and late check out were a necessity for me on this trip and they happily accomodated

the gym is quite limited, could get more dumbells, barbells etc.

wanted to have coffee in the morning and wanted for room service

great location, pet friendly

weak wifi signal

they only one pool, its heated pool, my kids didn't enjoy because they can't soak in for longer time since its

very soundproof, kids running and screaming in hallway, hot tub should be open later for adults only 240 plus

hot tub wasn't available. no swimming pool. no microwave.

very clean would ve been awesome to try out the swimming pool but unfortunately it was closed, underground

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room

room service was expensive for what was recieved (barria

hotel bar was awful

the staff treated us with respect , from the valet, front desk to the room service.

service, made our stay for our wedding anniversary extra special by providing rose petals, champagne, dessert

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had

the price, location, free parking and wifi, also the staff was friendly and helpful.

we love cooking our foods, so we like to have a kitchen in our room.

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i

the bed sinks into the middle, parking spot is not guaranteed, breakfast is very poor

had to sit in the kitchen area to eat our breakfast, my boyfriend was trying to get ready for work

free usage of laundry room was great

the breakfast was exceptional and the room was amazing

has an indoor pool

the staff, the breakfast, the room complimentary laundry, the location

we didn t use pool and we weren t around for their social hours m-w but it sounded great

breakfast included would be nice.

there's no extra breakfast

would of been nice if there was a bar in or by the hotel to celebrate after canada beat mexico in soccer

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

lovely room, delightful staff, nice pool.

room was clean and parking was very easy

the in-room service was equally disappointing

the outside of the building looks a little run down and the parking lot needs some tlc

first there is lots of parking, the staff were friendly and helpful

the room was not pet friendly as requested

lg parking area, restaurant next door, liquor store and gas bar right there

parking. the height to the bars for the parking need to be higher

person who helped get my computer working in my room -i could not get it functioning with your wifi ticket

having a swimming pool and upgrading the gym, will be a good idea.

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

location, bed was super comfy, some kitchen amenities in the room like plates and cutlery which is nice

pet friendly

loved the gym and steam room

pet friendly, good staff

food in the bar needs improvement pretty plan