the kids club was great

chef did a great job in preparing food staff were friendly and helpful ace gym

wifi, good breakfast, value for money with gym and pool

spa facilities come with the price of the room, with a large pool and workout gym

the parking is a bit confusing.

the hotel also offered great facilities, such as a gym and swimming pool, sauna and steam room which were well-maintained and provided a nice way to

the swimming pool was fantastic the kids had a ball could t get the out of there the slide was the best fun both for kids and adults

hotel is lovely, only the bar area decor lets it down, the rest of the building is fab

my husband was working, i was not so an early check in was really appreciated

pool with indoor slide was a huge hit with the kids as were the pancakes for breakfast

hotel, the view from my room of the river was lovely the bedroom was lovely and spacious with the most comfiest bed

we wanted to go to the spa but unfortunstely it was closed

room service was great

staff were so friendly and professional from the reception to the bar and restaurant

very clean, room quite big, nice gym, easy and free parking. nice staff. would stay again!

wifi was out during our whole stay, it took 1

wifi in bedroom was poor. not strong enough for video calls

only downside was the quality of the breakfast

i loved the spa and hydro pool .the location was great.

wifi was terrible consudering it was suppose to 200mb it was not like that myself and my wife could

the leisure facilities are good but the pool and gym are small

was lovely, we did think the spa was originally part of the hotel and we could tell from the minute we went down that it wasn't

the reception were kind to grant me late check out

the staff in the bar were extremely nice

the pool was freezing!! we couldn’t use it and the kids were very disappointed !

you can keep your training regimen with some adaptations

car parking is under the hotel and is secure at night and free

went for a swim in the pool but it was so busy with kids lessons, i only stayed 20 minutes as lane swimming was removed

we particularly like the secure parking which was underground

the spa and gym facilities and the staff were great

the kids were in their element

maybe a small playground for the kids

bed comfy,,staff friendly, good location , free parking ,food delicious

were no elevator to get to our family room so we had to carry two kids, twin buggy and suit cases up stairs

no food served after 9pm, disappointing for late arrivals, no room service.

total relaxing ,great late night food ,good music ,excellent pool and gym

pool was great although very deep for kids

rooms were big and very comfortable. the pool area was lovely, the dinner in the bar was super

facilities were excellent - from the rooms to the pool to the bar

did get a chance this time to use spa or pool as short visit

there was a good sized writing desk in the room and the wifi coverage was good

the television did not have wifi

room service menu was limited and not really appetising enough to warrant the cost.

staff friendly and helpful, the bed comfy, room service was good and quick, the food was lovely , would definitely come back again

lovely comfy spacious room. excellent room service .great food

we ordered room service and the food was delicious

room service was friendly

reception staff were very good to facilitate an early check in which hadn t been pre

tv was ancient . my kids have never even seen a tv of its era...

air conditioner was not working and wifi was also down for a couple days