pool area very cold

there was no proper bar to have a few drinks..its more of a restaraunt

couldn't connect to the wifi

room service staff could have been more polite

there is free parking, just swipe your room card to park underground and then take the lift or stairs to go to

breakfast was delicious. kids loved the fresh rolls and juice!

is part of a complex which includes a gastropub and a very tasty indian restaurant (which does room service

wifi connection was instantaneous

bed very comfortable easy check in and out accommodated my early check in

location, great wifi (basic gaming quality), secure

wifi good

easy parking and location.

wifi network unstable

young member of staff helped with connection to wifi

its clean and comfortable, free parking, with a nearby supermarket.

just the room how big it was for the kids

just the room how big it was for the kids

great room and room service

great service start to finish! amazing breakfast

bar facility and wifi just what we required

the man who checked us in saw us with our two kids and gave us a bigger room so we’d have more space, so nice

wifi was pretty dreadful. streaming was very patchy

highly recommended for any type of stay: family with kids (as is) would enjoy the size of the room, pool is

was lovely, we did think the spa was originally part of the hotel and we could tell from the minute we went down

the pool was freezing!! we couldn t use it and the kids were very disappointed !

the spa is really nice after a day of hiking

told no, then we were told that the only way we could get food was to go up to our room to order room service

bar staff accommodated our take-away dessert request for kids

disability parking at front door that we could see

loved that it was close to the university and that a late check out was not a problem.

a little short on parking spaces

wifi was a bit slow and flaky. the coffee maker leaked water so was reluctant to use it.

facilities, central location, good breakfast, friendly reception staff

wifi could be a bit better but i could work from the hotel room.

undercover parking was included in the room rate

a bit expensive, and there was extra fees for breakfast and parking (they were included at comparable hotels we

used the pool both days was excellent and not too busy

staff, parking, pool, gym all facilities were fantastic!

great room, friendly and helpful staff. room service meal and breakfast were good quality

the modern bar and restaurant

there was no room service and the hotel felt dated.

bit i know for safety reasons but i think there should be a lock that an adult can take off if no kids in the

bonus is the free parking and wifi

staff was very friendly and helpful, lots of parking

staff were helpful great location good parking restaurant was great

left cards out for room service but they never took it off the door but other than that its a very very nice

the breakfast is of a high quality, i got room service during my

no music in the bar at night

staff was attentive and friendly,the room was gorgeous and room service was excellent and punctual

leisure centre worked out great for the kids and wasn't busy

playground and little fairy fort for kids and pool and spa for parents

an amazing time we all did we will definitely be back again everything for kids a park swimming pool lovely and

up with a card she had an amazing time we all did we will definitely be back again everything for kids a park

wifi a bit slow (1.8 mbps)

the spa, the breakfast & ev charging

the breakfast was extensive and very tasty

easy parking

free wifi, free private parking, restaurant on site which was pleasant, close to the local shops and

meals in the restaurant are too expensive for the quality offered and the wifi was poor at times

wifi poor

however room service had delicious

they went above and beyond to accomodate everyone (adults & kids) in these strange trying times

clean quiet and friendly staff and spa was amazing

would be great if there was a common area for kids

advertised as providing room service but no menu in the room to browse through the selection

used towels on the floor near the over flowing laundry bin and hair on the floor near the changing lockers on

great breakfast. friendly staff.

could be alot cleaner , but the pool was great , catered for all ages and the slide was great for kids and

comment i would have is the dressing rooms in the leisure centre could be alot cleaner , but the pool was great

the view of the mountains covered in snow was amazing, and i had a great breakfast in the morning

very clean staff very polite and room service was very fast and efficient

amazing from kirsty and girls on reception to natalie josh johnny in the bar restaurant to the chefs unbelievable

almost everything; pool was great, room was fabulous, meal was lovely and so was breakfast .

good location, plenty of parking. helpful staff. good wifi, plentiful breakfast

swimming pool, sauna and jacuzzi were all fabulous i wish i had more time on my break to enjoy them

plenty choices for breakfast from a fry to eggs benedict to pancakes or kippers

everything about our stay here, from the wonderful friendly staff to the food, the bar the comfort of the room

superb accomodation, friendly staff excellent parking and wonderful facilities

lovely bar and breakfast was more than decent

the staff did upgrade our room and added petals as it was close to anniversary.

kids menu available at the restaurant

comfy bed friendly staff good shower close to golf course

wifi didn t work in the rooms, only in public areas down stairs, but this may have been due to

before in the hotel but this was my first stay in the lodges, in total we had 4 adults and 3 kids in our group

no wifi whatsoever until you got to reception which suited us.no lift which didn't.

location was good. plenty of seating. room size was good free wifi

place to stay for a couple maybe but for kids not great eg at breakfast not much choice for kids the one thing

breakfast had great selection and good quality

very bad wifi in our room

the pool area was fantastic and the gym staff could not do enough for you