i loved the pool and the chickens (not to worry, there are no chickens in the pool)

enjoyed a good supper & breakfast

breakfast was wonderful and you won't be needing a big lunch on your next stage ud83dude0a 5

the dinner and breakfast were so lovely

only thing that i wish could be better is to open the restaurant and bar early

even did our laundry

and also prepared a very early breakfast to allow me to leave

amazing and delicious breakfast (try the

breakfast and dinner were excellent, taking care of all the details

and to be picky: the breakfast is very lovely, but every day the same

really nice breakfast

breakfast was amazing

delicious breakfast

great breakfast.

timings of check-in and breakfast were unclear, which might be challenging for someone with a tight schedule

never saw a bar person or a waiter, very dull, no lighting on

breakfast was excellent and delicious

last but not least, room service really isn't necessary for a two night stay

the room and the breakfast and friendliness of staff

breakfast corresponds to a four star hotel

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

kitchen / living room is shared with other people.

nice swimming pool, good beds and equipped shared kitchen

nice swimming pool, good beds and equipped shared kitchen

pool, staff and room

cean hotel. nice helpeful staff. free tea and coffee at reception. good wifi.

airport, which was convenient - big bathroom - ok-ish breakfast - quite clean - comfortable bed - late check

pet fri2ndly

overall it was a pleasant stay and they even gave us early check in which was really helpful and nice of them

hotel is pet friendly however be aware as there is a charge on arrival €12

bar on the mezzanine was closed much earlier than the last time we stayed - we had to miss out on

location helpful staff especially bar staff bed very comfortable soft clean towels

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar

they force you to use their very expensive laundry

the restaurant and room service were closed when we arrived at 22h40

clean and convenient. loved the shuttle to get to an early morning flight.

hotel near airport with 24/7 free shuttle bus. clean and very beautiful room

looked very new and very clean and easy to get to the airport, very nice breakfast

gym is terrible as well

bar available and restaurant

breakfast was outstanding

the bar tender, gonzalo, was especially nice

i’m used to unscented laundry soap

on top of that, the hotel as spa facilities but you have to pay extra to use the standard sauna, steam room

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the gym has a boxing bag which is very fun, wished we had more time to play there

the bar area was well decorated and fun

no problem with early check in

the breakfast offered by the hotel was really good

wifi is not secured so working remotely is not an option here (unless you use your phone data!)

near my business destination, friendly staff, clean rooms and well equipped, uncomplicated wifi use, easy

i missed fun stuff for kids

clean room and bathroom, staff went the extra mile and are very pleasant, great gym and pool area, amazing

i missed fun stuff for kids

the gym and pool are also great and available for guests to use for free

clean, stylish interiors, comfy bed, lovely bar area and helpful/friendly staff - all for a great price - what

location and parking immaculately clean well designed rooms good room service

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

wifi signal is decent too

staff at reception were warm, friendly, and helpful, and the breakfast staff were really lovely and efficient

in the room, nor in the reception area - top floor pool is extremely cold, barely usable - wifi in the lobby

room was smaller than expected. room service not available after 11pm

reception was amazing , breakfast staff incredible, cleaning staff did an amazing job, pool deck bar tender

the 15th floor gym offers a lot with epic views and high quality finishes

from the bar at floor 0) - snacks can be ordered even to the rooftop pool - cozy gym + sauna - pool is open

- problematic wifi

staff was very accommodating and allowed an early check in as well getting us a cab at 5:00 am

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

breakfast is very good

wifi kept disconnecting on 8th floor

nice simple breakfast, with freshly pressed oj and

are no nearby restaurants, but if you walk back past oriente station, turn right, and go past the casino a block

great location between airport and train station. very clean, good wifi, and kind people

wifi not secure

better vegan options forbreakfast

they have a great breakfast

the hotel accommodated as and allowed for early check in staff were welcoming, compassionate and helpful

kids pizza was burnt, starter price the same as main meal price even though it was just a salmon

property was conveniently located by the airport with both an outdoor and indoor pool

excellent gym and spa facilities

location to airport. pet- friendly. quiet. tv. good service from the staff.

was a temporary wifi problem which was immediately resolved after bringing it to the attention of the desk

excellent buffet breakfast

proximity to airport. early check in

housekeeping banged my door at 12 noon despite requesting a late check out

also a different company in charge of the bar which only opened at 3pm

gym was excellent too

the room was very spacious and i liked the small kitchen

the room service staff can do better

bar area was strange with sofas and no tables

kids friendly staff

facilities, staff, wifi are all quite good

free breakfast is a plus if you have kids

they have a gym which is great for people who want to have a bit of workout

was facing open skies so we could see the plane take off or coming in to land, great to keep the kids occupied

big and confortable room and beds. great breakfast and fantástic staff.

the staff was wonderful. bar relaxing. just what we were looking for. restaurant extra-ordinary.

the breakfast was fresh and delicious

unique romantic charming games room for both adults and kids

sized room with bar and restaurant downstairs

large room, good beds, quiet, great room service.

was clean and comfortable and i travelled with my 3 kids so all of us had our own bed which was perfect

room was big enough for family, good location, suitable for family with kids, good breakfast!

we used the room service and the toasts were king-size, quite good for the price

the buffet breakfast was a hit with the kids

room service charge 20 euro - be aware

the service at the spa was excellent

we had a take away night due to kids not wanting to go out , we had no cutlery , i went down to ask for fork

gym is really good, and it's for free, no need to pay 10 euros to use

very good safe underground parking at the hotel with excellent ev charging

extremely slow wifi even payable version. only one power socket in room.

the position of the taxi driver which was not wilinfg to take us to the airport with two small kids

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

gym

very tasty breakfast, good food with room service

location, efficient check in, flexible with late check out

loved the eco terrace bar and breakfast there, what a view and the sunsets

the breakfast service was pretty poor but the food when there was fine.

water is refilled everyday as well as towels and room service, coffee machine in the room and coffee capsules

this room had access to buffet breakfast at the rooftop bar

service at the spa -space

amenities , no fridge just the small mimi bar one and no iron

comfy bed, comfortable environment and very nice shower. pool was great along with gym.

the pool wasn't available

room service menu for a late arrival was

wifi was the worst i’ve found in my long hotel experience

the laundry and towels were new and clean. the room was clean.

fast wifi very good infrastructure nearby: metro, bus, shopping - everything within 5 mins walk very

the wifi also worked quite well, which is nice

frustrating issues connecting to your wifi, however fernando (the manager) assisted me several times and resolved

the breakfast is nice and a good selection of food is available

near the metro and train station large window with access to fresh air room service for food as i’m quarantined

this is a business hotel, so the room service menu has a limited choice

bathroom, the bed, the breakfast

there was also a small gym which was well equipped enough for a light work out

wifi

good wifi and refurbished rooms from 3rd floor up

you need to reconnect to the wifi every day, and the wifi connection in my room was far from good

one is requested to send clothes in to the laundry for ironing

room service prices are extremely expensive for a three star hotel

even a tiny request from room service will charge u 4 euros to be delivered like ice bucket and plate, fork

loved the size of the room -- perfect for us with 2 kids

rooms were really clean and comfortable. breakfast delicious.

breakfast had great variety of options

the gym was not available

we were tired so we just had their bar food but it was tasty

there is a cute bar downstairs with a friendly bartender

room service was fair, they come in early everyday to clean, and we get new towels and shampoos and

wifi was extremely disturbing , room curtains are too small to cover up the view glass and room are

wifi did not worked at first

we had 2 rooms on 2 different floors (one for kids and other for us) and same issue in both the rooms

the wifi was solid and they gave you free nespresso that was stocked every day

bidet, wifi was very poor

wifi was a little hit and miss in our room

wifi did not work for us.

wifi connection in the rooms was at best erratic - even down in the lobby, which is not the best

staff was really nice and polite specially rosana, and all that cover the bar by the pool forgot they're names

fast room service

it also had free wifi access

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

kids not allowed in swinging poll although accompanied by parents

person answering the phone for room service should get more training on food/diets

laundry of

the kids were up until the wee hours of the morning and i did not have a good night's sleep at all

breakfast extra, spa extra, no flexibility for early check in.

room service

not order room service, the food was horrible (especially the hamburger), it’s expensive and there’s no

there isn’t a restaurant in the hotel to have diner at. there is only room service.

upon booking i had requested to store some medication in the hotel kitchen/ bar fridge ( minibar supposed to

wifi access in the room was strong

we arrived quite late due the flight, bar closes at midnight though

good location and the breakfast was great

breakfast was great

the mini gym

staff rgreat especilaly bar staff

- there are a kitchen and laundry, i didn't use them but the others on the floor use them

some noise from the metro system. the kitchen was shared with seven rooms.

good location, lovely staff, clean, good wifi and lift.

nice clean room with a small kitchen.

the wifi is not very strong and there is a water kettle but no tea or anything

also the fact that there was no room service was very

would have liked a safety bar at the windows

i think check out and breakfast should stay available 1 extra hour.

illumination in the room, wifi didn’t work in the room

parking, room & bed were comfortable, staff were so nice

breakfast not good the bulding is beeing remodeled and that should be informed some hours was

in at 2 am on arrival and check out at 5:30 am on departure , she helped us with ordering a cab , wifi info,

they also liked breakfast and the location

breakfast was not good

& the fantastic staff were were able to check us in because the room was free & we could have breakfast too

our package included breakfast which was excellent (exceeded our expectations), lots of options with hot and

great wifi fast great location quick and simple easy comfortable cheap

not pay for early check in

clean room possibility of early check in for 50euros parking garage accross the street

laundry

good wifi and tv

the rokm was clean and had all the basic facilities and furniture, including wifi and tv screen

wifi worked great

value for money, always hot water, perfect wifi, on the third floor it was quiet

the staff and the late check out.

dirty towels and old sheets. broken shower and terrible wifi.

gym is new and very good ud83dude4c also the staff was amazing☺️ud83cudf38 rooms are small, but

check in too late (2hours delayed), doesn’t have anything for kids

just two stars, so there is no fridge/minibar in rooms. wifi was weak on 2nd floor.

location, staff and the gym were amazing! specially appreciated the gym had proper equipment.

not all food on the room service menu was available when we tried to order

room service is fast, staff are nice

slow wifi, old bathroom

they were so accommodating of an early check in, room change request, and general advice

location, friendly stuff, the room was big enough and clean, breakfast was good, good wifi connection, close to

room service was not very good quality

clean, super quiet, super wifi, 3 min away from metro from airport

they allowed us early check in and late check out

no mini frigobar no room service no great food option had to call uber eats

with direct airport access and also easy city access (with one change) + stable and fast enough wifi

was great - great location, no need for check in as all information is sent by message, varied breakfast

bedroom was really nice, small but cozy and super comfortable, wifi worked well, awesome breakfast with different

the beds were super comfortable and the breakfast was excellent

the breakfast served is superbly delicious, and the quiet ambiance and well-maintained rooms make it a

the breakfast.

very friendly staff, always there to help - great location - very well equipped apartement (kitchen has everything

wifi was terrible

sharing kitchen is open 8 am and close 10 pm, so we could not utilize it in the early morning

wifi was slow sometimes

the bed was ultra comfortable and owner was extremely friendly. i loved cooking in the kitchen

the spa and pool facilities are excellent

then they gave little goody bags for kids in the room

sauna and gym were a nice addition

pools were lovely, with a bar on the rooftoop pool and steam/sauna in the inside pool

all the staff from the front desk to the restaurant and bar were pleasant and helpful and made you feel welcome

additionally, parking costs €10 per day, and there is a pet fee of €15 per night

were several breakfast options which is nice

and the wifi on the smart tv didn’t work

from the front desk to the bar and breakfast we were always greeted and treated with kindness and hospitality

wifi was also very good

friendly staff, very good breakfast, good size room.

they accommodated an early check in no fuss

the day before arrival we received a message that there would be no room service because of covid measures

ok room service, room cleaning. breakfast was not bad.

all was good. breakfast is really delicious full of options.

however, the room is also above the kitchen and the smell of backing pastries in the morning fills the room

friendly and helpful staff, well equipped rooms, good breakfast

wifi failed on two days, and there was no compensation for this - i had to seek my own means to

and comfort of bed and bedding; appliances and plugs (multiple); good wifi; good situation & size of tv and

early check in was not a problem

family room for two adults and three kids

the wifi could be a little bit slow but it was still very handy to have access to.

facilities need a bit of work, wifi signal was almost non-existent.

-wifi is terrible -toilet and shower is súper mini

only things i didn’t like was that i found the wifi did not always work and it didn’t work in every part of

early check in possible. comfy bed and quiet room.

there is also a bar next to the reception where you can order a drink

we had dinner at their tapas bar one night, and really enjoyed it

a room with a balcony was lovely, and the wifi was really good, didn't drop out and was fast

stylish bar and clean rooms