very friendly & helpful staff. great breakfast choices.

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

breakfast food items weren't refilled quick enough

our stay was restful and the kids enjoyed.

only suggestion ..have cups in fitness center for water and hot tub

construction, no lights in parking lot, no wake up call in the morning, restaurant closed for renovation, no

was a clean environment and enjoyed the swimming pool and all the amenities housekeeping was good check in

also would be nice to give the wifi access code at check in

when i called for room service they were closed 20 minutes early

tv wasn t connected to wifi

the parking lot was very dark.

more lighting in the parking lot.

hot tub was cold, parking was an issue

the location was great and the staff was very friendly. the breakfast was also very good.

parking very good and several fast food restaurants that we can access by foot

friendly staff, clean facility and good breakfast

fitness and pool opened at 7 am--too late to use in mornings before conference.

very clean and the beds were comfortable. breakfast was excellent.

laundry and vending available

computer and wifi

liked that there was a full kitchen

breakfast was ok but they kept running out of items

location, interior decor, customer service and breakfast eas excellent

location, overall facilities, kitchen, breakfast

it wasn't pet friendly. we didn't stay.

room & bar were quite pleasant

breakfasts or dinner it s doesn t matter ,amazing bar also

nice size room, lovely shower. nice view towards the mall, gym, clean room...

there was room service, if you wanted to go that route, but no bar or restaurant to visit

loved the gym, was able to get my daily strength training in and cardio

no breakfast because the holiday was christmas.

could not make room keys, ice machine not working, loud music coming from parking lot all night

the gym could ahold some tlc, the staff was very responsive to my issues.

pool

the starbucks coffee bar that was advertised was closed on a sunday morning

small pool

good value, full size refrigerator, good breakfast, clean.

the kitchen was well equipped and fully functional for our needs

mini kitchen with everything

laid out nicely and pet friendly.

the work out room and gym were closed permanently and then once in the new room the pillows reeked like sour

the pool was very warm and the area was clean

the pool was on the smaller side, but we had it to ourselves for a few hours which was very nice

great place, clean, very friendly staff, snack breakfast, very good wifi

it was quiet, clean and we had the pool basically to ourselves both times we used it.

bar not cheap, food is good

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

parking lot needs to be resurfaced to fix potholes.

not being able to get wifi.

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the

modified breakfast due to covid was disappointing

how clean it was especially the pool

the breakfast was wonderful and the staff was nice. thanks

the pool was very cold. maybe have a heater installed to warm it up a bit. my only complaint.

breakfast every morning was good, the pool was very nice and clean

that is a pet peeve of mine

this hotel is very clean and nice has full kitchen and everything you could need

the kitchen and how friendly most of the front desk people were.

loved kitchen and laundry

very nice setting inside building everything is right there inside building laundry garbage and parking all

stayed with our children and grandchildren so the kids could swim and the heater on the pool was broke

pool & overall condition.

very beautiful inside, wish the bar was open on the weekends.

kids in the pool area were running, and constantly throwing balls over to the hot tub, just about hitting us

breakfast was good it was a buffet

cabin in the woods feel, friendly staff, fun decorative details, pool and hot tub, also, shares a parking lot

i found parking pretty easy and i felt safe

daughter wanted to use the pool and hot tub

convenient to have the restaurant across the parking lot

was by the kitchen

crowded breakfast area. could be redesigned a bit to feel less tight.

once the surroundings are finished, i'd recommend better signage to get into your parking lot

everyone was wonderful, even the gentleman tending to the breakfast buffet.

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

the bar on weekday evenings to invite friends to visit

no hot tub in the pool area. the pool was cold. there was no free coffee nor breakfast.

the hotel was clean and modern. parking was great! the location was near tons of resturants.

and bar hours mini store prices - little to high outside garbage overflowing saturday

there was no lunch or dinner provision during my stay and the bar needs to be opened earlier

convenience and easy parking

parking lot could be fixed up and attended to, but most important of all, get some new flags

location and gym and pillows

the pool was dirty and the body fluid clean up kit was open and used

the outdoor pool looked nice

dirty microwave and laundry area

the beds were very comfortable and we had our own little kitchen area!

was disappointed that the bar was not open on weekends, just mon,tues and wed i think

the kitchenette feature

the pool was cold. the eggs were weird.

excellent room layout, very clean, nice to have the kitchen option along with breakfast

big room, full kitchen, comfortable bed, great view of a beautiful golf course out the windows

the pool was very nice

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

location was beautiful, the room was so nice and clean, best hotel breakfast i ve ever had

expensive parking

halls w/kids running around towels and room service trays in hall too long housekeepers could use better training

kitchen staff was very short with us when we asked to substitute out a side.

room, breakfast, complimentary bar beverage.

we especially liked the pool and hot tub

swimming pool, free breakfast, proximity to baseball fields.

parking was a little.

location was a little difficult to get to. in the back of shopping mall parking lot.

the parking isn't great. minor point.

wouldn't say we didn't like it but they should post their entire pet policy on booking

there was a small gym, so you could work out to burn off the calories from the omelet if you wanted to

excellent breakfast

small parking spots

adding some directions as to what goes in the breakfast recycling vs the trash might avoid some confusion

allowed early check in. very comfortable bed and pillows.

the kids the rooms were spacious and bedding was comfortable staff was friendly and helpful- the bar was nice

great parking. super comfortable beds and linen. great value. quiet.

also no continental breakfast provided, only very expensive room service breakfast that is not ideal for having

got locked out of my room and the food from room service was terrible

plenty of parking available in the large parking lot

breakfast buffet had a good variety of items

there is a pool although we didn t use it

breakfast items were not kept full

breakfast basic

parking lot filled with cement holes and cracks-watch where you walk

wifi poor reception if any

it was very clean and comfortable. they had great parking.

that it was clean and comfortable. then the the parking was great.

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

wifi didn't work, toliet was barely working, asked for help and they never came.

breakfast wasn't too bad the same kind of typical thing

breakfast was a ok

comfortable beds great breakfast friendly staff

distance to state fair park, has restaurant and bar, clean, comfortable and modern, free parking

proximity to venue, breakfast, room was beautiful

very convenient location and good parking

pet friendly, very friendly staff and helpful, loved all day tea/coffee and place to sit, and

and the wifi password didnt work

the same goes for the parking

location and fireplace in room

were very confused about parking

a lot of attention to details , bath crystals, hand sanitizer, masks, large spa bath those were real nice

loved the sitting area by the fireplace

loved that you could choose your breakfast

when you arrive as part of the check in process you go though a bit of an orientation about parking, getting

the owners are super nice and helpful, and you're given various choices for breakfast, individually prepared

free convenient parking site

breakfast was fabulous, offering a delicious and varied spread

staff allowed us to have an early check in and kept our bags for us when checking out

i wish food was served at the bar late.

the staff, especially the restaurant and bar staff were exceptional!

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

the small gym was very clean and well stocked esp with 3 foam rollers

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

room service was accommodating to my garlic allergy and i really appreciated it

the gym was well equipped- much nicer than most hotel gyms i've seen

there was pet hair on the chairs as well

customer service, cleanliness and room service

location room service breakfast

wifi is nearly impossible to connect to, and kicks you out even if you somehow manage to connect

believe at the front desk wasvery helpful and even accommodated our early check in

worst part: 3 families booked 2 beds but got king rooms instead (they had kids)

breakfast service in the lobby restaurant was a little slow the one day i ate there.

breakfast was better than most hotels

no small kids life jackets for pool

pool, jacuzzi, location, staff, nearby shopping, park across the street

the activities for kids, little ducks and elf hunt.

good location, the kids liked the attached market plaza

carpet in room musty. no tub in room. extra pet fee is too much.

too many people down by the pool saturday night with loud music going

many kids in hot tub

includes laundry and gym which was really nice

the kids loved the pool and even though our schedule did not allow us to participate, the free happy

bed was comfortable and the wifi was free

especially for folks with allergies, every room has a mini kitchen & there's a great grocery across the street

the wifi was not too good especially in the evening.

also our room was as the end of the hall near the back door which allows access to the garage and laundry

good wifi

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

we arrived at check-in with a request of late check out due to having an online interview the following day

also loved that it is pet friendly

the bar was a good place to watch the masters and have some beers

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

room service