lovely halpful staff, delicious breakfast!

breakfast was made to order and excellent

location is great. staff very helpful. breakfast was included and very good.

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which i was so happy to have) only had hot water - scalding, and i could not use it

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the historic center, but still quiet - was perfect

variety in the breakfast would have been very welcome since we stayed seven nights

breakfast was good and the service of the waitress was great

beautiful, clean, great location, great breakfast

more breakfast options would have been appreciated

desk person , we where waiting for like a 10 minutes and she was next door signing at the karaoke bar

the details, everywhere you look there is something cool, you can play pool, breakfast is simple but tasty, there were no people we had the place for ourselves, they got

like that there were no general kitchen facilities and that rooms in the upper floor had either sporadic or no wifi

guests weren’t allowed to bring friends up to your kitchen apartment for a meal

for room with a kitchenette been charged 3000 pessos for 10 days and then 1800 for the last 6 days

enough to get the most awesome type of room that didn't just have a balcony but it had a outdoor kitchen dining table lounging area all on this patio

noisy at night. kids and mariachi band around pool.

wifi was extremely slow, maybe due to the storm

tv in room, locked everything up in kitchenette, had to ask for coffemaker and burners were off

no tv and wifi never worked at all! shower was very weak so didn t use it.

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

the outside area looking so runned down and dirty/depressing looking:( also the ceilings in the kitchen and bedroom were cracking into pieces due to lack of ventilation and humidity

this accommodation lacked alot of kitchen pots and pans

the kitchen was very nice, clean and well equipped

breakfast was offered, however, i didn't partake in it as i had brought my own breakfast

unit (2 bedrooms with 2 baths and kitchen)

they accommodated us for an early check in

the staff here are amazing!!! pool was always cleaned and refreshing.

the pool could have been a little cleaner.

hotel located in zona romantica with a great pool area

location was very central, staff were helpful, room was spacious and rooftop pool great addition

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

coffee in the morning, full kitchenette, ac, clean pool.

perfect location, great facilities specially the swimming pool

wish the pool got more sun, but its a refreshing spot to cool down after being out in the hot sun

and is so nice to see the locals swim with their children in the pool

have air conditioning or an elevator butt i'm much more excited to have a balcony and a swimming pool

great staff service, nice place no relax by the pool, good location

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

is clean and reasonably priced given the decent location and the fact that there is a small pool

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

pool was drained

more pool activities. make the courtesy car available till 9 pm or later

the main pool was closed and this was quite disappointing.

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not even on the

mbbells and machines), albeit old

the room under the pool area

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city from la cruz de huanacaxtle, so we able to check-in

the continental breakfast that was included with the package was not that exciting.

our stay also included a wonderful continental breakfast the next day

the food we enjoyed

eakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly,

the rooftop infinity pool the proximity to the malecon the friendly staff the cleanliness

breakfast was basically nothing

be careful on the wet tile by the pool and in your bathroom

this was not not a hotel, it was a bed and breakfast only which was a shame as they had lovely roof top patios where you could relax for hours

we’d love a bar at the pool! and just more items at breakfast

you get a suite with a kitchen, cooking utensils and a refrigerator with a freezer

room with kitchenette and all the amenities

renovated rooftop pool and lounge area with a small breakfast and lunch service restaurant

the place was clean, spacious, with an equiped kitchen (no salt, sugar, oil etc though, bring your own)

was construction ongoing in the casino behind the hotel in the area directly below the patio

consistent with past experience. wifi works great, which is key factor.

we stayed in late may and i think a pool could make this place even better.

super relaxing, very nice staff, and amazing wifi

it woukd be fabulous if there was a small bar fridge in the room

property clean room with great ac nice gym great location away from busy streets but close walk to everything

and beto were fantastic- the location is perfect, the pool/sun deck area was beautiful and super relaxing in the heart of the hustle bustle- the rooms

we did not like the room on the second floor due to issues with the wifi signal being weak due to rebar in the cement walls, and the hot water tank was not on, the

the rooftop is beautiful and includes several seating areas and loungers, one large pool and a dipping pool, we loved it

wifi was weak

noise from the bar in front of the apartment till 3 am

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

breakfast served on our balcony

breakfast was just ok. the food and wine at the diner restaurant was just ok.

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

the property is beautiful and great. the staff was great, delicious breakfast.

the stay , rude staff on the hotel, the breakfast was not actually free and also it was not for kids you need to pay it

lots of screening kids

adults are free but kids you will have to pay for their breakfast

the breakfast was perfect for what we needed to start our day

too many kids

loved the roof top pool and hot tub

the pool is amazing. location of property is amazing.

the infinity pool and jacuzzi were great too

amazing staff, location and views of the beach. great pool and restaurant on top for brunch!

the view from the rooftop pool was lovely

pool closed at 4 no bar

a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

staff was very accommodating for my late check out

all the team

view, restaurant and bar on site, location!!

the rooftop and pool were beautiful with excellent views

the breakfast was just coffee tea and fruit

gem in old town puerto vallarta, fantastic place to spend a couple of days, the view from the pool it’s fabulous, this is our second time that we stayed there and definitely it’s not going

continental style breakfast is offered every morning on the rooftop

good service, central location, amaze view and fresh breakfast

my favorite was the hot tub on the balcony, 24 hour room service and the bar tender arielo and enrique

the sauna and steam room and spa staff were amazing

special thanks to : paul-pool manager, jorge-pool waiter, javier-pool water, edgar and fernando-waiters at la ceiba

we went to the spa twice because they were so relaxing

spa treatments were excellent

view, the terrace with swimming pool was very cool to chill out, the room was very comfortable and clean

breakfast selections were great

roof top pool with bar excellent

it is just a few minutes walking to the malecon and across the street is a beach bar and restaurant with good food and drinks

is superb right at the start of the south end of downtown puerto vallarta opposite the beach, el barracuda beach bar

there are 2 rather small pools that accommodate mostly kids

was exceptional, food was good and with adult pool, it was quieter

the kids (12 and 9) are really happy after our stay

there is a quieter adult pool, but it doesn’t have the shade that the

also maybe a space dedicated for the non smokers on one side of the pool

i loved the upstairs pool area

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

only thing would be to have a bar on the roof. they used too but it wasn't open.

i loved the roof top pool and bar

the room, the view from the roof and the fact is adults only

i love the pool

staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring guests together & it's a great value as

i did not use the pool

convenient and love the pool

awesome garden. nice staff. nice pool. excellent location.

location, cleanliness, everything worker well, staff very helpful, pool area is a haven of calm

the bartender and manager were nice. early check in was appreciated.

the pool was wonderful and the poolside margaritas were delicious and a good price

provided beach towels to be able to use at the pool or on the beach

the included breakfast was adequate although pastries are available at minimal cost

love the rooftop as it had a pool with a great view and huge bbq facilities

we absolutely loved the rooftop pool!!

it even included laundry detergent

location, well-equipped (in apartment laundry was particularly appreciated

top pool on the roof omg the view is the best you can see everything top apartments / hotels / condos

were a bit small if you have kids

storical part of town), had an extra large bed

excellent location, comfortable bed, good wifi. very clean

everything was excellentmaybe a simmimg pool

the pool is just a dipping pool, big enough mainly for a couple of kids.

ols, beach chairs) was a fantastic bonus

upgrades include excellent mattresses and pillows, flat-screen tvs and slow

really like the pool area and the staff at the snack bar was exception

they should have a wifi booster there so you could get connected

about 30 rooms in the casa dona susana, and a lovely pool deck and covered patio on the roof - adults only

good size suite and bath and half very convenient kitchen had all necessary appliances and items

deluxe room is quite large with living area and kitchen separate from bedroom

location quiet comfortable and pool

small boutique hotel with small pool and large jacuzzi was perfect

the kitchen is useful, i was surprised about the washroom and second bathroom which was very nice to

pool location staff mexican culture

wifi available in patio/lobby only, but the area is so nicely decorated and pleasant to seat there,

no wifi in rooms

wifi don t really work in the corner rooms with balcony

the bar near the pool is great, plenty of local music, dancing, only a few blocks from the saturday

i loved room service, i loved the beachside cabana

also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps with your drinks

spa was a bit pricey, as well as the laundry services

ordering room service was easy breezy

no kids and vip treatment

pool is right next to front desk and was small, but nice to have for the kids

kids loved the rooftop pool

cloths,no blow dryer,no storage space in bathroom,no hangers in closet,no dish soap or towles in kitchen,roof top pool was

kids running up and down hall

it was not the suite that i booked; however, it was still ok. we loved having a kitchen.

wonderful room service

tv and wifi

the rooms were clean, blackout curtains were great, and the kitchenette was really useful

have to walk down the stairs and into the bar to get any water or ice

the wifi was average, not fast enough and the restaurant was closed

the wifi works very well

room and wifi very good

the sunsets from the pool are utterly unreal and need to be seen to be believed

views, rooms, and rooftop bar with jacuzzis are a plus

gym has limited equipment and a few of them were broken

we had an early check in

we got a room overlooking the courtyard pool

shows on the rooftop bar were great

also the staff at the rooftop bar were great

dint work very well the bar on the beach is expensive and the guys is so bad servers

incredible views from any room and the infinity pool is beautiful

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

breakfast is good but isn't not a big meal

attention @ the reception was great nicely greeted and welcomed staff at breakfast was

no breakfast offered.

wish they had breakfast but the place is still great

were cheerfully accommodated with a very early check in

the pool was very nice and clean, there were stores and places to eat nearby, it was walking distance

the pool was quiet and relaxing

closing pool at 10

my requirements were, pool (check) air conditioning (check) private bathroom (check) and close to the beach (check) this

very clean the linen were spotless almost new changed every other day great court year patio and pool

great installations, nice pool and amenities, superb room, awesome food and convenient location

weather was cool while we visited, and the pool was chilly most days

tons of kids running around

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it was only available until 7pm for free and until 11pm at a cost

kids in the pool throwing food, wearing clothes

amazing hotel. views were spectacular. nice little pool. walking distance to town and beaches!

spa did not work and pool water was cold so i did not use either one!

n t even have a look) and the gym is also not a gym

no coffee in the room terrible wifi food was just ok

the wifi was spotty most of the time

t paved so being driven in/out was uncomfortable); spa was excellent

the bar tenders at the swimming pool area, the waitress from the mirador restaurant & pool area; as

my kids enjoyed the hot tub at night

would have preferred a breakfast and lunch buffet, rather than a sit down menu

the gym needed some work and there was construction next door