looked very new and very clean and easy to get to the airport, very nice breakfast

the shuttle bus service was spot on

fast checkin , airport shuttles both ways, good breakfast , clean rooms

the gym and work facilities are excellent and very well designed

shuttle was efficient and on

however, the breakfast was very good

24hr bar in the lobby

the room was clean great lighting'the bar in the lobby was nice beer was cold

it's relatively close to the airport, good breakfast, clean and modern room

there was nothing to tell me what the free wifi code was.

it has free wifi, a huge reception

there wasn't wifi in the lobby/waiting area.

good wifi + close to the airport + decent breakfast included + clean + free coffee all day + appropriate

i didnt change a room as it was impossible for me to move alone with two small kids and all the luggage

cean hotel. nice helpeful staff. free tea and coffee at reception. good wifi.

small bar with

emailed to ask if there was room service, they replied and confirmed there was

room service...

slow wifi

aeroporto lisboa - easy access, shopping center (lidl) across the street, easy parking, good wifi, comfortable

the pool

jacuzzis, steam room and sauna were amazing and boy, what a nice gym

in another portuguese hotel and not a problem if traveling alone but it was less ideal for adult kids staying

very clean and excellent covid pandemic protocols pet friendly staff was very attentive

room service was quick, had a fair price, and a good variety of options

free wifi and good value drinks

quiet, clean, comfortable, good wifi, good (free)breakfast, free shuttle to airport.

we were able to walk to the airport easily with our luggage and not have to wait for the shuttle

run by badly trained kids

we were surprised to find we had a private balcony with a great view and we were able to get a late check out

wi-fi didn't work well in the room despite 5 bar signal

free parking, complementary water, nice breakfast, comfy beds and a quiet place - all you need for a

the swimming pool and the bar were amazing

grumpy waiter and wifi goes off instantly on check out even when still in hotel waiting for taxi

the free indoor parking

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

gym is pitiful.

room service is excellent

real slow check in late at night with tired kids, for no apparent reason

we liked the magnificent house, in official areas like restaurant and bar, the walls and floors were black

the restaurant and room service were closed when we arrived at 22h40

i ordered room service for dinner and the food was good and delivered quickly

have to go thru expensive laundry to iron a

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

your only option is to use their laundry service which also takes

no room service.

liked that there was seating and a bar downstairs and it is convient to the train station and airport

no room service

when traveling (especially with a long layover and a pet) it would have been perfect if your establishment

good breakfast, plenty of choices

cleaned bath room good wifi

the continental breakfast was absolutely delightful, a perfect way to start the day

excellent wifi

breakfast was gorgeous, my son love it

wifi not secure

had a misunderstanding when ordered from the room service

this time we arrive late at night and the restaurant was closed, but they were king enough to find some fruit

breakfast is average

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

only minor criticism is that there were a few pet hairs on the carpet (they stuck to my socks)

there is also a aquarium if you have kids

the staff members were awesome! the facilities clean and an excellent room service.

wifi slow , and had to sign on afresh each day

the spa was very nice

pool was lovely gym very nice too

breakfast was great good variety to please everybody.

well appointed, responsive front desk and room service, great breakfast, really, nice friendly, helpful staff

location and parking immaculately clean well designed rooms good room service

on the refrigerator were adulterated with water, perhaps by another guest, although informed the room service,

the bathroom smelled like smoke. room service didn’t answer the phone

there is a beautiful pool on the top floor

location close to public transportation, modern casino and plenty of great restaurants

the lobby bar closed too early

rooftop pool and sauna and gym are excellent too

room service food was excellent

spa area ( swimming pool, jacuzzi and the fitness center) are paid apart, unless you’re staying

one of the highlights of our stay was the pool and the spa area

the room was , spacious, and very comfortable, with lovely decor and all the amenities we needed

when i was waiting up in the lobby for a family member to arrive i discovered that the hotel “bar” was not

i had to do some work in my room and wifi was working perfectly

wifi wasn't available in the floor

no tea/coffee in the room or hotel apart from a breakfast

breakfast is very good

varied breakfast

fabulous breakfast

wifi was not so great, and i need secure wifi

pet friendly hotel, good breakfast options, helpful and friendly staff

extremely slow wifi even payable version. only one power socket in room.

the free wifi was slow and i needed to pay extra for stronger wifi.

sauna was stone cold so i asked the person on reception to put it on while i was in the gym to heat up but when

amenities , no fridge just the small mimi bar one and no iron

a swimming pool for utilization of the guests

the fact that in the swimming pool there was no one to help you

nice swimming pool and training room

the mini bar was totally empty and would expect more attention to small things like these in a four star

the wine bar was a relaxed area

the cleanliness and the room service

good strong wifi as well

room was big enough for family, good location, suitable for family with kids, good breakfast!

close to airport very big room separate single beds for kids with very good memory foam mattresses gorgeous

loved the pool and the gym and the location for us was great

big rooms, with a half kitchen and large walk in shower

great location, clean and quiet. fab gym and friendly staff.

charming, helpful staff, great amenities, nice little extra touches like towels provided for the pool

gym restaurant work space

nothing really,the hotel’s bar could be bigger but overall it was a nice stay.

there was also a small gym which was well equipped enough for a light work out

breakfast excellent, staff great

wifi went down and as portugal were playing in the world cup it took a day to fix

room was clean and the gym was incredible

they don’t even give room service

you need to reconnect to the wifi every day, and the wifi connection in my room was far from good

room service is not responsive

room service was well done every day.

room service prices are extremely expensive for a three star hotel

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

have a excellent breakfast lunch and dinner the food was great the bar very good the room very good the service

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back

the rooftop bar looked so interesting

good pool area and a lovely little bar area

are comfy, room size is adequate ,location is near public buses, cleanliness and super room service

the pool equipment needed replacing e.g. some of the sun loungers were broken

very clean atmosphere, smells nice. the spa and the swimming pool are great

the kids were up until the wee hours of the morning and i did not have a good night's sleep at all

strange part is if we gave something in laundry then we need to go to reception for picking it

the wifi reception was excellent

laundry service was very efficient

wifi was good, however sometimes unrealisable and had to reconnect everytime you reentered the

wifi was the worst i’ve found in my long hotel experience

he helped me arrange early check in although official check in time is 14:00pm

wifi did not work for us.

staff very helpful and friendly the wifi was excellent

bidet, wifi was very poor

we had 2 rooms on 2 different floors (one for kids and other for us) and same issue in both the rooms

the wifi was solid and they gave you free nespresso that was stocked every day

breakfast was great

were on the 13th floor so was a bit worried opening the windows to let fresh air in with little kids in the room

wifi was choppy kept freezing and disconnecting

friendly staff breakfast was accommodated with my celiac disease great to see freshly squeezed orange

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

machine in suite but no tea facilities so had to get tea via room service

the bar is not good in off

parking was really worth it

cleanliness, staff, wifi strength

also the fact that there was no room service was very

sluggish wifi, soundproofing is not perfect, neighbours can be well heard.

not order room service, the food was horrible (especially the hamburger), it’s expensive and there’s no

our room had a small kitchenette, microwave

i thank the reception staff, cleaning staff, the kitchen staff

nice bar downstairs

the hotel’s number is not big, but the beds were largeud83dude00 the breakfast was very nice

the place is really cool and clean, the staff is great ! amazing breakfast:)

breakfast was not good

breakfast not good the bulding is beeing remodeled and that should be informed some hours was

not that i didn't like the strength of the wifi signal in the room 501, but this should be considered as a little

wifi didn't work in our room, but worked fine in common areas

nice staff, nice location, good breakfast, nice and clean room

room service food was not bad, but could be a bit better.

staff and breakfast was amazing except room service, i ordered 2 carbonara for room service and staff informed

is a huge room with two double beds, a lovely roof pool, and excellent room service

we used the laundry service, we are very pleased with it

they arranged early check in for us.

of access for our pet to eating area maybe a separate zone where one can bring service dogs

confortable, good space, close to subway, nice gym, good value!

they will charge you €6 to get food ordered on room service to your room

but they have room service for that and the fridge in the room is well stocked

room service very efficient - lots of staff at the reception to support whenever needed - room was

dinner at the restaurant was delicious as was room service breakfast

the room service was excellent as well

wifi in room 1007 doesn't work at all. problems for the rooms in the corner of the hotel

the buffet breakfast was hearty with a good spread

the family room was large and had two separate beds for kids

location. cleanliness. wifi

the room had a nice mini bar, confortable bed and the hotel has a nice rooftop to habe breakfast

was small for 1 adult + 2 kids

the beds were super comfortable and the breakfast was excellent

comfortable, large room with big bad and good wifi

smell in the room, broken sewage, incomplete cooking utensils, wifi does not work properly it is not fair to

i needed to leave early and the owner normally provides breakfast

was great - great location, no need for check in as all information is sent by message, varied breakfast

i’d suggest they used a trolley to deliver room service

shoutout to the barmen on rooftop pool who explained the recipe of perfect paloma and made great cocktails for

arrived early so they let me checked in early and late check out as well

the gym and pool were adequate for a city hotel

no big pool

wifi was excellent

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

personnel was very friendly and polite - wifi was excellent in all locations - location was convenient for us

one of the best options in lisbon high value for the price, very delicious breakfast, cleaned the room every

it's very difficult to get out of the underground parking. the wifi is slow

spa and gym included, we tried both and while they are not very big facilities, it was great to start your

had dinner in the restaurant, staff was great and entertained our kids

- gym - cleaning - breakfast - staff in general - room - near to the airport

i used the gym and sauna and it was very relaxing and included with no additional cost

supberb breakfast incredible variety. keep it up everyone.

size, bed is very comfort, bathroom is renovated and the breakfast is pretty good

nice room ,breakfast ok, fast wifi

surprised at open breakfast bar (meat, bagels, etc) during covid, but thankful there was something

stations), good size of the room, comfortable bed, big towels, very clean room, quiet room, good wifi connection

in thing ud83eudd42 bar is open for every hrs

quiet, clean, good breakfast

breakfast was great with fee and the room is fantastic

we did the laundry service and it was great.

brilliant breakfast with a wide variety of food both savery and sweet ( the only thing we'd improve would be

very central and had everything u need, right next to metro and wifi was good

room service poorly managed should be inside the building not an external service as it takes too

wifi works perfectly and is free of charge

wifi is not so good when on 7th floor.

wifi was extremely disturbing , room curtains are too small to cover up the view glass and room are

the wifi was really strong

water pressure and shower. sumeya (?) a room service worker was kind and professional.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but

if you want a hotel with a bar selling alcohol, this isn’t for you.

no alcohol in the bar or tea making in the rooms.

shops, laundry and restaurants close by

great location, spotless clean, very modern, great continental breakfast, lovely little bar that was a surprise

strong free wifi

there could have been a cow-milk alternative az breakfast

excellent wifi

cordially staff at the reception, as well as the bartender

room service was quick and friendly, even though i ordered food quite late

slow wifi, old bathroom

upgrade from standard room to large sunny top floor apartma, great service, large selection of breakfast buffee

breakfast buffet had great assortment. very clean and modern hotel with a friendly staff

wifi signal in room was low

during our stay, the rooftop was closed due to construction, leaving the lobby bar as the only place for

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs)

a little bit tiny room, and shallow pool

the swimming pool is good for a quick workout and they even offer a fruit to regain

overlooking castelo branco, beautiful pool with endless views

the bar wasn’t grate plus it closed early

the gym is not really a gym

gym is also tiny but you can do ur workout

the room had a comfortable bed and reliable wifi

perfect location, fantastic staff. breakfast was fantastic too.

we ordered room service the first night and it took over 2 hours to arrive

nice design and lobby, great breakfast for the price

late check out and super late check in friendly staff

no mini frigobar no room service no great food option had to call uber eats

room service was not very good quality

great breakfast, nice rooms, loved the pool!

the pool was little bit cold

the decor is very zen and relaxing and can we talk about the haman sauna/spa and indoor pool

the decor is very zen and relaxing and can we talk about the haman sauna/spa and indoor pool

every space feels carefully curated with a modern yet warm character which creates an atmosphere that is

nice clean room close to the university and saldanha. good wifi and breakfast

no service room available, small bar at the lodge that looks more like a decor than a real bar

to collect garbage at around 12pm - combine this info with the one from the previous point • laundry service

wifi is not great and only 2 eletrical plugs (only 1 by the bed)

wifi is excellent

bar staff friendly and made excellent cocktails

they also have a bar near the restaurant

have been nice to have coffee in my room but couldn’t get room service until they were done breakfast service

room service is a bit expensive but good quality and delicious

able to leave the permission to pay by credit cardthe checkout (extra expenses like breakfast, room service) in

the wifi didnt work all the time in my room.

gym was unfortunately closed during my stay.

jazz music or something similar would be nice in the bar area

spacious and clean rooms, good wifi, great location.

room service ends at 22:00

two out of four pieces of gym equipment out of order

breakfast, spacious suite, staff was very accommodating when we asked for extra linen for the kids

comfortable with all the facilities i needed, the dining room food and service was excellent and breakfast a

jacuzzi a bit cold one night but lady on spa desk very helpful with bath robes etc

shopping centre and walking distance to 3d museum which is highly recommended if travelling with kids

additionally, parking costs €10 per day, and there is a pet fee of €15 per night

great breakfast, close to the metro,really good beds , wifi very fast and easy to connect.

great location, tasty breakfast, amazing view

quiet location, very clean, fast wifi, friendly, polite, efficient

continental breakfast didn't have any hot selections

great location and friendly staff. very helpful with early check in and late checkout.

great room service

i received was perfect located in the building , the bed was very good, very nice bathroom , good wifi connection

room service understood just basic english

wifi was limited to only three devices and we each had a phone and an ipad

gym is new and very good ud83dude4c also the staff was amazing☺️ud83cudf38 rooms are small, but

we also found a great ukrainian real ale bar and a cosy wine bar

no on-site bar or restaurant, only breakfast served with limited food on offer (not enough for the demand, so

decently equipped gym at the basement

top feature the gym

clean, comfortable with good tv and wifi

wifi wasn’t stable

wifi very weak. ac not working

wifi is not the best.

the location is great and very good value for money. room service was included in stay.

spa bath was great in the room

moreover, nothing mentioned in the room service was available in terms of food

the family room was big and had 2 tvs, which the kids loved as they could watch cartoons on their side of the

the breakfast had lots of options including gluten & dairy free on request

room (2 adults/2 kids) was fantastic with 2 rooms and a bathroom

wifi

room 101 studio with kitchen has a few things i like to point out 1/ under airline take off or landing so you

some noise from the metro system. the kitchen was shared with seven rooms.

nice clean room with a small kitchen.

really bad wifi

room service could be improved in terms of attention to detail

lastly we booked because there was mention of a hotel restaurant and room service on booking

the wifi almost never worked. luckily, i had backup.

room service menu looked good until we went online to order then it was nothing like the range in

everything!! good breakfast, cleaness, design? all the details..the kichen, food, bar prices

however the guy who manned the bar was really nice because he gave me some hot water when

huge balcony, delicious breakfast, pleasant environment, most of the time silent and cozy bar downstairs

generally avoid being in a rush so that’s not a real downside ;) the true downside is the breakfast coffee

was perfect for what we needed, breakfast was more than enough, location is good you have a metro station right

overall stay was ok. the location was good. street is not noisy. wifi good. stuff is great.

very expensive extras like water, laundry service, mini bar!

ordering room service was weird

no room service. bar opened till midnight.

efficient and friendly hotel with a very good breakfast. printed our boarding passes.

the breakfast was

rooms was enough for family and two kids (6 and 8 yo)

could have been a little more substantial for 8 euro, but kids did eat free

read one whole david walliams book, megamonster, to the kids and they enjoyed it

the kids loved the games available at the entrance, loved the table football

stayed 4 days at moxy lisbon with 2 young kids (age 3 and 7)