the wifi didn't work in our room. neither did the phone or the remote for the tv.

understandably out of the hotels control, there is only street parking and becomes very congested in the summer

the parking

parking is hit or miss, especially on a weekend

room wasn't ready there was no spa tub no parking lot

the staff, the breakfast, and the amazing shuttle service. the room was clean.

the shuttle driver was very nice and drove us into town to eat

breakfast was very. nice to have shuttle service to jfk

staff very helpful. room was clean. breakfast options were good.

somewhat spotty wifi

i like the location / parking / brakefast and most rooms .

wasnt enough parking in the front of the hotel, although we always found parking even though it was always in

need just a little more parking space.

noisy with people ocasionally talking loudly, next door, in the in the hallway and from the parking lot

free wifi it s very very slow

helped me by offering a late check out time

breakfast was not outstanding . location was however ideal

we didn't try the breakfast

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

breakfast could be better!

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

when we arrived, we asked about room service

sent in laundry but the office didn't turn it back after two business days

room service ended at 10 pm.

parking was confusing a bit

room service was not available

the gym was clean and efficient

early check in and very nice check in girl.

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

poor wifi in the room.

like the gym- clean and sufficient equipment to get a good body workout

parking and it's close to my job

has parking

no room service for three days

a/c was not working. no wifi it took me almost 5min closed the broken window

cheap, free parking

and the worker there are negative people and they were bothering me and my kids

great location. staff was awesome. room service was extra nice!!!!!

the staff were amazing!! kevin the shuttle driver was just the best!

they don't care about you and your family and small kids

flight was canceled and the shuttle picked us up and took us to the hotel

the rooftop bar was ok, nothing special but a good place to enjoy a drink

bed sheets had old coffee stains, sink would clog easily, and the wifi connection was bad.

had a queen suite which should have had a fully equiped kitchen

has a really good location, even has a bar on the top floor where they made the best apple cider alcohol cocktails

cleanliness, how close it was to train station just by walking, the breakfast, and the staff was amazing

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy

we were lucky enough to get early check in which was greatly appreciated after a long flight

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no

you get free breakfast in the morning & free wifi

2nd day restaurant on 12 floor bar female bartender gave poor service

pool was great

room service

they were wonderful with the kids

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

room service was spotless

breakfast is great

clean area is nice wifi is good breakfast has many options

plenty of places to eat walking few minutes shopping free breakfast

nice that they provided breakfast

wifi did not work majority of stay

wifi

amenities, no table for clothes ironing, wifi is too weak, not clean, there were flies in the room

the tv and wifi didn t work

liked that i wasn t disturb by room service every 30 minutes

free frozen breakfast late check out location

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

was in poor condition room was not clean up or change sheets next day after requesting front desk room service