wifi internet too slow or not available especially for rooms at the end of each corridors

small parking.

the location was great. they have a free parking which is great .

the free shuttle they provided were only late afternoon times.

the room was a great size and the open air spa and sauna was a fantastic thing to have on site

wifi is terrible.

friendly staff big room size and very nice open air spa at 6 floor

sauna and spa facilities

reasonable price, good-sized double room (17m^2), wifi worked well, public bath, excellent and cheap thai massage

laundry machines were clean and convenient

coin operated laundry in the basement, which i used once - worked fine

one of the dryer had issue & took awhile for our laundry to be done...

there was a laundry coin for washer/dryer which is a bonus

loved this place, only problem is we accidentally booked a smoking room, but they offered to change our rooms,

first 2 nights were in a smoking room and the smell lingers in everything.

it was a plus having a couple of laundry rooms for guests to use

the room was really nice, the bed comfortable, there's affordable laundry on a couple of floors that you can

my friend was at 14th floor and his room wasn t smoking smell and nice bed

we asked for a non smoking room and got given a smoking room which smelt really bad

it stated it had wifi but it would only work in the reception

breakfast was awesome, typical japanese style buffet breakfast with lots of options to choose from

hotel, very close to chiba station, reasonable price, good hot spring bath, great japanese style breakfast

breakfast was fantastic

excellent breakfast. location is perfect for a rail journey.

clean room, good breakfast and nice public bath area

the spa bath and the bed are very comfortable

room service food was great

crowded parking places

i wish there were fruits in the hotel breakfast.

japanese breakfast is great. the staff are so warm and welcoming. i love this hotel chain.

breakfast was very good

breakfast is pretty good for a business hotel

the laundry facilities were equally unhygienic, with machines dispensing dust upon opening

wifi speed is sooooo slow, and it often gets so slow it's unusable

wifi still uses the wep encryption which is not accepted by some operating systems, so i couldn't