bed was very comfy, fancy little drinks at breakfast, delicious breakfast food, clean pool area

pool too small, would have been great to have a deeper end for older kids

love the breakfast and the kids enjoyed swimming

clean and quiet, excellent breakfast.

i had asked for an early check in time and was accommodated which was great

very comfortable and enjoy the hot tub and pool everytime we go.

and comfortable room, laundry facilities, pool and hot tub

and comfortable room, laundry facilities, pool and hot tub

staff, easy to find, great location, wonderful pet outside set up, granddaughter loved the pool, comfortable bed and spacious rooms

pool and spa area was so relaxing and calm

comfortable beds but not so much the pillows. great room with kitchen

breakfast was good and the pet fee is very reasonable

facilities were new, bright and clean, gym was great, they had

instead of simply cancelling breakfast, a cart is available at the front desk and super friendly staff prepares a take away bag

lovely young woman on the front desk helped me with laundry and local information

too high for elderly folks like me

the cleanliness was the selling point for me and room service was quick and very good.

was allowed a very early check in which was perfect for us

the hotel allows me early check in

tried out the fitness room this time and it is better than most i've seen

the pool was awesome for my kids who are in elementary school

pool and waterslide were good water in hot tub burning kids eyes

gym too small.

it’s so heart warming to see people treat our kids with so

the free breakfast n gym n pool

quiet location and so close to airport, with complimentary shuttle service to the airport

hotel could offer a shuttle a shuttle service to downtown

good breakfast. v helpful staff/reception.

able to accommodate a late check out

kitchen was a plus

very clean . spacious - enough space for 3 kids and 2 grown ups

have free shuttle to airport, location 3 minutes away from airport

pool is small and loud kids when we went there.

wifi is really really slow even for my phone

everything but the kids running in the halls at night

laundry

dexter opened the door to the gym (not in use due to covid) and left me in there

no gym working no continental breakfast no internet working properly

breakfast and location

gym could be improved

found hard to get in and out of parking lot

location and pool.

like being asked if i smoked in my room, now why would i smoke in there with my kids

the bar located in hotel was nice

a room where they said we can only use because of the kids we had

pool needs to be cleaned but otherwise all was good

clean - had a pool - staff very friendly and helpful

breakfast and other room service was excellent.

kids slept on the sofa bed and was so uncomfortable

if you're flying, it's perfect, and they have a free airport shuttle

the bed was comfy and i love the kitchen!!

the rooms were spacious, a good breakfast, a nice pool and gym area.

the pool table was a bonus also

free shuttle breakfast size of room

newer hotel and breakfast was above a normal complementary breakfast

also, lots of noise from kids running down the hallway

also, lots of noise from kids running down the hallway

not very private, put us beside a family with kids and its all you could hear unfortunately.

a laundry room !

safe pool for kids, big rooms, comfy beds, lots of parking, has a nice restobar, spacious lobby, and friendly

we have teens so the pool a little shallow for them but great for all the littles!

was very impressed, the pool area was very good and i did like the hot tub as it was the perfect temp

pool area for kiddies is

towels at the pool could have been better stocked, vending machines would be nice.

pool awesome,bed super comfy

we used the fitness centre, it was clean, well lit and the amenities (treadmill, bikes, etc) all worked well

about the safety of the parking lot when there were some obviously drunk patrons from the bar in the area

rooms were clean ,great location, free continental breakfast ,no hot breakfast

comfortable with a good breakfast.

breakfast was limited due to the cov-19, but the hotel made the best with the situation that they

breakfast was awesome, room was very clean

cleanliness of pool area

the location … the outdoor pool area

kids like the swimming pool more than shopping

hotel was in best location, clean, with good and helpful staffs, the facility and pool were excellent

loved the pool

pet fee is $20, parking fee for 24 hours is

when you call for room service the people who answer rush you through your order and are aggressive

location they charge $20 for early check in fee $17 a day for parking

no belcony and do to covid the amenities where all closed so no pool spa gym or dinning

bath plug didn t work so couldn t bath and couldn t get room service after the concert

breakfast included, pool area is nice.

i would recommend this place, very clean, breakfast was great, good selection, kids had fun in the pool, always fresh towels, and the workers were super friendly and

also the pool area was nice, kids enjoyed the water was warm

busy weekend with hockey kids, so the pool was packed and unfortunately didn't go swimming.

the family really enjoyed the pool and slide and made plenty of use of it

the amenities were also impressive, especially the pool and fitness area

room service was a bit pricey

enjoyed the saltwater pool, fitness room and beautiful view

nice gym and equipment

shut on sunday, no bar or restaurant open. location

perfect for families!! spacious and kids loved the pool

convenient location, friendly staff, breakfast was good at restaurant and safe parking

jaylin is my fav bar tender

the gym was lacking

spacious room, entertainment onsite , restaurant attached, pool, gym

not being able to drink coffee while my kids went swimming in the pool.

yes my kids loved it

parents not managing kids.

nice kids pool area and great amenities all within the hotel

staff was friendly, pool area was great for kids and the rooms and hallways were clean.

i arrived very early and the pre-approved an early check in also

liked cleanliess, location, excellant breakfast.

the staff were so friendly! the breakfast is great!! the room was clean and comfortable.

i didnt like is those teenage kids talking all hours of night in the hallway of my last stay there but teens will be

next door neighbors on both side were very loud and kids were making a ruckus at 10:30-11:00 saturday

the breakfast is back to normal and that’s was a good selection of things to eat

we used to bring our kids here 30 years ago - so glad to see that everything has been maintained

good location and great pool

long either the hot tub was perfect just like the last time i went by myself the kids loved the pool and all the plants my daughter kept asking me how the plants and tree don't die then she made

breakfast is fine. not so much for kids but still we enjoyed it.

late in the morning @9:30 it would of been better if it opened 8:00am we had a early day and the kids only got to swim a half a hr but other than that it was

deal however did not realize it was double beds until we got there and all weekend noise from the bar did not make this stay comfortable at all along with a surrounding guest

the pool was shut down a few times for maintenance and the hot tub was luke warm never hot.

were clean and spacious, my kids loved the pool and water slide, but the pool could used a bit of updating as its age was

no restaurant in the evening, just a pub and a casino

of emergency call button or intercom in the pool/ fitness room, brought up with the on-duty desk clerk

to get ice you need to go to the bar next door

the manager is nice, love the new bar look its awsome

is essentially a bar at the ground floor, is loud for hotel guests, and isn't really a quiet or updated facility

active bar downstairs

we arrived around noon and there was already drunken riffraff hanging around because there’s a bar there too

no wifi in room

nice bar and restaurant, great food, clean cozy room, what more could you ask for

lots of parking space

wifi did not work at all

newly renovated rooms, good price and location. live music on the weekends in the bar downstairs

it was near the a mall, theatre, restaurants and casino

easy walk to the casino

there was ample parking and the entertainment was wonderful

parking was plentiful and free

parking was kind of far and there was a storm

could have been designed to be a little bigger wet bar could have had small sink so you would not have to empty in bathroom

breakfast was very good and great coffee the omelette bar was a treat

the buffet breakfast, the pool. the location. overall great hotel

bar and restaurant area to bright and a bit trailer cafe

value, nice water slide and pool area, very good breakfast

pool, slide, staff, room, safety. everything was just great!!! love this hotel!!!

kids waiting in the car impatiently

lots of kids having fun while i was there

hotel if you have kids

also the pool could open a bit

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

would have been nice to include breakfast

and bar was not open :( breakfast buffet not available weekdays :( only weekend

breakfast was excellent good choices

i didn't had any breakfast during my stay. planning to have it next time for sure

room with good kitchen and dining area, great for family and pool access facility with breakfast buffet

had pool and gym

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly appreciated

cleanliness, facilities (pool/gym) , free breakfast & wifi

room was clean and spacious, perfect for 2 adults and 2 kids.

location staff room parking checking in and out was express thank you

the room was comfortable and good wifi.

lived being by the airport the kids loved watching them

a/c in gym.

thout tub)

wifi too slow

large rooms, large comfortable bed great pool and sauna great bar and meals great service

vicinity to the airport, the staff was good in giving advice where to go, and the girl at the bar was so nice to talk with

clean, comfy, the kids very happy with 2 tv's in the room!

parking,pool,staff,gym was excellent

gym fully equipped and pool water warm

the pool is very small.

laundry facilities were complimentary

location,room gym pool towels

the pool.

water slide was awesome! kids had a blast.

property’s pool is super family friendly. i really appreciate the family friendly environment.

i was very happy that the snack bar served starbucks coffee

pool was very busy was not even able to go and enjoy

the pool, the spa, the staff

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean and

laundry room can have a little device to pay with card or with tapping.

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

staff , cleanliness , pool and the 24/7 coffee.

breakfast was okay. it is what we expect although adding more fruits would have been better.

parking lot had lots of trucks but they just park there it was s clean

i had to leave for a conference at 6:30 so truly wish their breakfast could have started at 6

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

family of 4

wifi was a little sketchy at times

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

good shuttle service from/to the airport

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

nicely maintained pool

no room service at night

the airport shuttle to the airport was great but i'd recommend getting a taxi to the hotel from the

thing when we called the hotel number to check the shuttle it was giving us the wrong shuttle station to stand by so we missed the first one but

did not arrive and since we arrived late in the night, it was very inconvenient especially with kids as they were tired

i liked the gym, and it is so close to the airport

the cherry on the top is the 24hr access to the pool, gym and even airport transfers, which ran every 30 minutes

shuttle was efficient and ran reliably

ideal for the night at the airport the shuttle bus worked well

convenient airport shuttle, very clean and comfortable, friendly and attentive staff

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

hotel with all the basics, indoor gym and swimming pool

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful man

swimming pool was out of use though, which was a disappointment, but the upgrade made up for it

shuttle service is the reason we will come back.

thanks for ruining the stay for our kids during one of the rare occasions a middle-class family like ours could go out together

kids enjoy a lot in the pool

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not offering any dry cleaning

the bar was closed.

shifting with kids isn't an easy thing to do especially when they are half asleep

spending hours at the laundry mat to ensure items are safe to bring home

they didn’t had change for laundry

i like the fact that there is a kitchenette and laundry.

the room has a mini-kitchen with a stove, microwave, coffee machine and a full-size refrigerator

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

free drip coffee at the hotel bar in the morning (we left the hotel early).

nice gym on the top floor of the hotel with all you needed for a good workout

very easy to walk to the shuttle train

also small but very efficient gym if you want a run but do not like the fumes from the

all was good. gym an pizza were fantastic. margarita pizza ud83cudfc6ud83cudfc6

room, gym, staff, and hotel.

the location was central,the hotel was quiet and clean..there is also a laundry

the gym and facilities are very old, dusty and dirty

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

clean room, nice bed and free breakfast

the pool area was nice for my kids. the shuttle to airport was so slick.

per the photos), with a small pool and gym

room was great and the hotel has other facilities such as the gym and swimming pool although i did not get around to using them

the pull out bed was suitable for little folks/ kids only and might have been due for retirement well before our arrival

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room has been damaged and i would not he

a shuttle bus is definitely convenient

pool and gym good

wifi was incredibly slow on both laptop and phone

good gym too, but with a lack of some equipment for body training

the gym and pool are outdated.

free shuttle service

the common areas such as laundry, pool, and breakfast area were fine too

no kitchen, or restaurant to order food, although the take-out delivered pizza was ok

shuttle service early check in

good price,good room service,late check out for moderate price

good gym

i took advantage of the extra facilities in the lower level - gym and swimming pool

good gym and pool and decent if pricey food

they have a shuttle that runs back and forth from the airport from r3 on the ground floor and departures

friendly staff clean place breakfast was great with staff around to help with any concerns

breakfast is great, my daughter said the gym is the best, great layout and not crowded

breakfast was well stocked and good

location / proximity to pearson int?l airport, free breakfast,free pking and free wifi.

allowed us to have a late check out without a chargefriendly staff