family enjoyed the pool

room was standard without a kitchenette that i booked and i did a food mail order for the weekend (easy cook

close to get on and off trans canada highway while by-passing winnipeg. excellent wifi.

good parking and friendly staff

loved the big fridge, stove top, kitchen sink with all the items you need for a kitchen

great hotel. clean, modern, quiet, great hot breakfast. would definitely stay there again!

and the wifi was great

love the breakfast and the kids enjoyed swimming

wifi was unavailable during much of our stay

loved the pool, water slide and hot tub, breakfast was good, room was clean and comfortable, beds were good

parking too crowded

everything. friendly staff. comfortable beds. clean rooms. good breakfast.

we enjoyed the breakfast, it was a clean and comfortable hotel and room.

everything from the food to the gym, laundry, room and staff. nothing bad to say at all

the gym equipment is excellent, the room comfortable and quiet

loved the underground secure parking

fun for the kids

proximity, good play area for the kids.

we booked this hotel because it had a play area for kids.

facility had beautiful amenities such as the indoor pool and playground for the kids

accomodating and i decided not to check in due to bad customerservice i even beg for early check in which i

front desk staff is very friendly and helpful and he allow us to have early check in

gym, everything you needed

only stay at the grand when we fly - extremely convenient and clean, and when the bar is open they always have

wifi connection had unnecessary steps for today's age

nice bar and restaurant with very helpful and friendly staff

quick room service

good value as a weekend getaway with the kids

the wifi was strong in our area of the hotel too

there was no room service

shower wasn't working in our room, each bed only had 2 pillows it needs more pillows, swimming pool kids ended

would definitely stay here again & convenient for airport & polo park for shopping and swimming pool/waterslide

airport shuttle

excellent staff in kitchen who kept items refilled and kept checking to see if items were all ok

be moving towards a more environmentally friendly set up through their cutlery at breakfast (less classy w

very close to airport with free shuttle provided.

very strong wifi connection. clean bathrooms. delicious breakfast.

a shuttle from airport to the hotel would have been nice.

was to hard and time consuming to get on wifi

a cot which we did not get i believe we booked a main floor which we did not get unfortunaythe wifi was not

able to accommodate a late check out

didn t know it was pet friendly. my kids were really scared of the dogs

didn t know it was pet friendly. my kids were really scared of the dogs

the kitchenette was great and the hot complimentary breakfast was great as well.

the kitchen was a real plus

no bar soap in bathroom

pool is small and loud kids when we went there.

pool and hot tub facilities

great location, fantastic room, good food, shuttle service very good

the room was huge. it had a restaurant and bar and pool all in the building.

we went for a reunion...buffet lunch...had breakfast at the hotel....everything was excellent.

staff were great at the front desk and in the bar and restaurant.

the wifi was not good in my area of the hotel and the tv channels flickered.

room service attendant was very cheerful

sad that we had a room that looked into the bottom side of the pool

parking at the hotel for $12 per day

wifi

all the amenities were closed, including gym and breakfast

rooms are more like suites. ours had 2 tvs, fridge, microwave, large desk. hot breakfast!

the suites are well-equipped, and there is free on-site parking

great size pool and waterslide for our two kids (3 and 9 yo)

pool.gym

there was no microwave in the room and the pool was closed when we arrived

i was charged for the pet fee which was expected but also wanted $250 hold which was not dictated in website

pool smaller and not as comfortable as on the picture

very weak wifi. some maintenance needed in room.

close to airport, prompt, courteous shuttle service to airport

like everything the service and pool

wifi was horrible

i was too busy with my event so i didn t get to explore it more like the pool

slow wifi, uncomfortable

great location for shopping and easy parking

disconnecting wifi

rooms were spacious, the beds were comfortable, breakfast was great lots of options, rooms were clean, checkin

pool could be open a little later.... that s it... everything else was great!

pool and waterslide kept the kids busy

safe pool for kids, big rooms, comfy beds, lots of parking, has a nice restobar, spacious lobby, and friendly

i really liked the joining rooms, the bed was comfy, the pool and hot tub were more than accommodating, and

the pool depth for younger swimmers

safe pool for kids, big rooms, comfy beds, lots of parking, has a nice restobar, spacious lobby, and friendly

everyone was so friendly and welcoming. shuttle driver was so accommodating.

the bus shuttle was good

pool for the kids

was just what we were looking for - affordable, clean, friendly staff, swimming pool, free parking, breakfast

a kids menu would be nice

had an issue connecting with the wifi but the front desk was very helpful.

we used the fitness centre, it was clean, well lit and the amenities (treadmill, bikes, etc) all worked well

bar doesn't open till 5 and the nearest place to sit and have a drink is about ten minutes walk

until we got there, pool was shut down and that was one of the reason we booked there for the kids and also

was no hotel guide in the room; the room service button on the phone didn't work; we waited several minutes to

not a breakfast person.

and the pool closed two days and my kids had nothing to do

about the safety of the parking lot when there were some obviously drunk patrons from the bar in the area

room was clean, the wifi was

pet friendly. dogs down the hall we are very loud. very outdated (tv etc.)

great bar in the hotel!

breakfast, the staff was really nice about changing our room to a double bed, room was clean and wifi was fast

can only connect to wifi on the laptop through internet explorer, it should made compatible with other browsers

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

balcony was not cleaned, outdoor pool was not heated and the bar was not

loved the pool

we had great time at the pools with kids. great hotel and service. secure parking is a plus.

form of payment upon entry and the staff were willing to work with me and accomodate me while my kids checked

location, staff, breakfast and over all positive vibes.

breakfast was quite good

updates to the room were really nice, and i appreciated the free coffee and the breakfast buffet

comfort bed. girl in bar very friendly and knowledgeable.

pet fee is $20, parking fee for 24 hours is

was not provided password to hotel wifi

views (tallest building around), starbucks in the lobby, nice beds, good shower and the gym had a rowing machine

the wifi was out the night we stayed. the front desk associate told us

the room service was excellent and very prompt

breakfast was exceptional

we did not use the pool or gym

value for money, comfy bed, fast wifi and excellent breakfast

seperate pool for lil kids that can just play in

the kitchenette could use an electric kettle

bed was so comfortable and the linens superb, delicious room service coffee in the morning delivered promptly

wish we could have stayed longer to experience the spa and the restaurant

is wedding season i understand, but talking with the help for room service was a task

the staff were friendly, although they didn t mention the wifi password, pool location or parking info that

we also enjoyed the piano bar in

(very bad news for kids)

disaster as had small kids arrived late

gym is terrible, the pool/hot tub is permanently closed and it s a bit scary to have notices of

in room wifi seemed weak

breakfast very good

they let us have a late check out without additional fees

kids love the pool n slide ud83eudd70 food was great and staff are amazing ud83dudc4fud83cudffd it is one of

there was gum caked into the carpet, the desk chair was covered in dust and lint, the bed headboards were dusty

the wifi didn't work

renovations everywhere so the restaurant was closed at certain times so we had supper in the bar there was a

room service was a bit pricey

the room service options are very delicious

hotel with very helpful staff, excellent breakfast & bar food, really good friendly bar tender

plus the nice swimming pool on the 10th floor with a wonderful view of

restrictions like: no room service,main restaurant was closed parking cost was not reasonable for a paying guest

nice kids pool area and great amenities all within the hotel

my password for the wifi didn't work

location but wasn't too bad. parking lot could be better as well in some spots.

terrible parking pavement

and there s a water park

the wifi is great, and there is free parking

wifi worked great as well

limited parking but was available even after midnight

parking close to my room

slow wifi

i liked the pool and the gym

easy location and good parking, great access to the places i needed to get to.

saltwaterlap pool, hot tub, in-hotel bar and restaurant with several close eateries

parking was a little tight for our toyota tacoma, but was doable.

far from the casinos

i had two little kids with me as well

the breakfast is back to normal and that s was a good selection of things to eat

very good breakfast. good staff. nice hotel. we would stay there again.

lots of free parking

missed their usual free breakfast buffet because of covid but the hotel did their best with a hot breakfast

price wifi worked

bar surprisingly good food and draft beer - tvs, pool tables and lots of slot machines - but not

excessive noise from kids and teens running and shouting in the pool area or hall

laundry was reasonable hot tub and pool were very nice and our room off the pool area was nice

the pool, spa and sauna was awesome, and room was clean and perfect for what i needed

very nice room, parking in front of room, friendly staff, location is amazing

blankets were comfortable and free wifi was good and fast

i couldnt get back to sleep because if loud heater kicking in and out wifi didnt

really like parking outside my room

the restaurant , the bar /lounge and the market are a short walks in distance

when they closed the pool for maintenance it meant the gym was also inaccessible, disappointing.

the air temperature inside the pool area is a bit cold

probably because a bar is attached

kids said pool was very salty or too much chlorine the both had coughs afterwards but they inhaled

no restaurant in the evening, just a pub and a casino

the wifi gave a bit of trouble however the staff did fix it right away.

the sign to property was not lit, the parking lot was full with nowhere to park

the substance users that are occasionally in the parking lot.

the bathroom was sparking clean. it was very affordable.

parking for big units

room was nice and spacious, the beds were super comfy and there s tons of free parking

parking lot front and back of the facilities needs maintenance

very strong smell of the laundry detergent for the bedding and towels

had everything i needed and tones of parking

i asked about the wifi password and got told to connect to a different buildings wifi because my room apparently

cleanliness, friendly staff, comfortable rooms! good location easy parking

proximity to the casino

wifi didn't work

staff in casino were not as friendly as usual

parking was kind of far and there was a storm

nice pool, kids friendly, clean and lovely

i wish adult swims were a bit longer as the pool usually has lots of families and kids in it.

the pool was reserved, then the kids were allowed in till 11:00

kids had a blast in the pool and us too

very friendly staff very clean and the bar staff ene out of there way to bring me food

hot tub jets weren t working, bar and lounge closed early

waterslides for kids and the restaurant was good.

made a really loud squeaking sound once the water was turned on, the hallway was very noisy with kids running

i found the pool closed a little early.

wall in our room and was past check in time to be cleaned , also the pool chemicals made all my kids cough and

high pet fee

$25 per pet on top of $113.

we requested a pet friendly room- when i arrived, she advised it was already occupied but would accommodate us

my only other issue was that they say they are pet friendly but there's not much grass on their property and

pet friendly and enouth room for our big dog who slept very well

was ridiculous 1st room the bathroom was disgusting and we could not connect to the wifi they moved us to another

breakfast was not only delicious but plentiful and restocked constantly

poor wifi

(like a wet laundry that is not dried well) there s no free bottled water

would have been nice to include breakfast

clean, good location, lots of parking.

first they said it must be your children, i told them we just entered and my kids are still

they didn t have any pet food

restaurant was great to have downstairs after a long flight with kids

the pool and jacuzzi was amazing the room was excellent ud83dudc4c

rooms super clean, breakfast buffet was delicious and lots of variety, staff were friendly

i have to pay for wifi

stay with kitchenette and includes free parking and free breakfast

great room, gym, pool, hot tub breakfast and the people working here make it even better

staff is wonderful and the free breakfast is awesome

remote did not work no microwave bar closed

there was not good room service, coffee machine don't make hot coffee

breakfast, quantity but not quality. parking can be difficult.

the rooms were comfy, the kids enjoyed the pool, it was excellent.

it was severely understaffed and the bar staff was garbage

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

the motel was very upbeat and room service was excellent. staff were very friendly

staff were very helpful and the continental breakfast was great with more than enough of seating

staff, nice gym downstairs (though not air conditioned

clean, pleasant, easy parking, shuttle.

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so

staff was polite , they had starbucks, the gym was awesome

wifi was good

very good gym and swimming pool, great breakfast

free parking , clean rooms, quiet hallways, quick and free wifi

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

as well, the bar could stay open a bit

gym was disappointing, but the pool was alright

it was clean the pool and the hot tub was amazing

parking was limited due to a late night function in the adjacent banquet hall

new hotel. great location, parking is free, staff were friendly and rooms were clean.

laundry facilities were complimentary

gym fully equipped and pool water warm

location,room gym pool towels

the pool.

the restaurant and bar had great food also

along with the gym

facility are very clean ie: room/pool exceed my expectations

wifi reception very poor, cannot use it for work

had to pay for premium wifi to watch netflix

a special highlight was the breakfast simply outstanding

kitchen staff were always rushing to close about 1 minute to the time

room was big and clean, has a fridge, microwave and keurig machine, plus complimentary breakfast

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

staff , cleanliness , pool and the 24/7 coffee.

great for a short stay for business, and has a laundry mat downstairs.

restaurants below were closed, pool closed, atm didn t work, laundry closed

wifi kept cutting out

pool closed breakfast closed restaurant closed laundry facilities closed

free wifi and cheap

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the

good shuttle service from/to the airport

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

wifi was good too

thing when we called the hotel number to check the shuttle it was giving us the wrong shuttle station to stand

nice and friendly staff, great airport shuttle driver and service, nice clean environment.

the bar was lovely and the bartender was fantastic

just need a hotel room overnight until my next flight from pearson so i just needed basics like wifi, bathroom

was able to get a late check out which was much needed

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

pool and hot tub facilities lovely and uncrowded

breakfast was good. there's was lots of healthy choices. you could make hot chocolate.

the breakfast the next morning was fantastic

the late check out option was available so we could check out at 1pm which was awesome

the kitchen staff stayed past their closing time to take our order and serve the four of us

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra

parking near the one way area is dangerous

very quiet location, close to airport. has free shuttle service.

tv kept pausing and room service said if there over 30 minutes late the food is free

theres free parking , a pool and a gym

the hotel was clean and provided a gym

that is served in the morning was lacking in variety, and the staff replenishing and working the bar were very

annoying and loud neighbor guests who came with 10+ kids whose parents won’t do anything about them for 6

the hotel experience sucked no room service cleaning. no breakfast. the staff don't care.

the room has a mini-kitchen with a stove, microwave, coffee machine and a full-size refrigerator

pet friendly

we like that the hotel is pet friendly

no room service no cleaning coffee machine was disgusting and dirty can't use that.

water pressure in the shower, air conditioning and wifi all worked

had our 2 small dogs and was impressed with how pet friendly tbe hotel was

not able to utilize whatsapp (video or voice feature) when utilizing the property's free wifi

the swimming pool and gym were clean, well maintained, and enjoyable to use

we went outside where shuttles are located on ground floor, then i called the hotel for clarification

price, free wifi and open concept bar is very convenient

room service

location, car parking, and wifi

very comfortable bed and very clean - good wifi!

kids in the hot tub, we couldn t use it.

pool could be kept warm.

arrived too late to use pool and bar/dining services (after 11:00pm)

location was very convenient, and the staff very clearly wanted to ensure a good stay

great that the pool stayed open until 11pm

breakfast, the pool, and the overall ambiance

kids being allowed to sit at the bar

the hot tub was unavailable and was looking forward to be in there during the time in the pool

free shuttle comfortable bed and linens and amazing breakfast!

the spa and the swimming pool was relaxing! the bed was also really fun for us!

in the bar was rude as we sat to watch the last few minutes of the game

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

room was neat and clean and extra bed for kids was provided - cooperative staff …

found the pet fee high compared to other hotels, i normally pay $15 to $25, in this hotel it was $75

very nice staff, let us do early check in

breakfast is the best

friendly reception staff. great facilities including gym and pool.

staff amazing, clean room, gym and pool

beds were super comfy, easy check in, great pool facilities

kids enjoyed it

kids enjoyed it

they have a shuttle that runs back and forth from the airport from r3 on the ground floor and departures

breakfast could have a hour longer

room service should be done on daily basis.

allowed us to have a late check out without a chargefriendly staff

soaps, and the breakfast was fantastic. the late check out was a blessing

room, airport and parking

great stay, great room, helpful staff, efficient shuttle service, and amazing cookies!

the restaurant bar closed to early breakfast not very good and had to pay for parking

salon/spa was closed for holidays

to have access to pool

pool.was too cold

and that the pool temperature was really cold (not enjoyable neither for us or the kids)

while we didn't have time to enjoy it, the indoor swimming pool with its huge slide looked like a fun activity

we were tired from a long haul flight and the girl on the phone didn't seem to know the menu or room service

and half to check the availability of the room, she upgrade my room from standard to room with kitchen, which

the inviting bar with its long fireplace, and the indoor link to denny's were hits with us