it was quite a big room for 2 adults and 2 kids, we were sleeping in one very comfortable bed

nice gym and spa

wifi needs improvement

prices for using the spa facilities

parking- there is parking, but you have to pull up to the hotel and a member of staff parks your

breakfast can be better,to much small holes arround main and terraces doors

there are enough parking spaces in front of the hotel

everything. location. views. pool. beach to dead sea. staff were nice. parking. buffet.

the hotel has a private beach and a pool as well

wifi no land line some electrical problms location at the end of the hotels zone the problem of the

+ valet parking

mini bar surprisingly all complimentary

parking in the hotel

were four persons, two adults and two kids

room service was slow responding.

this is not good for kids, babies and adults

they have a spa on site to help you ease into the “opal experience” everything is very reasonably priced

food nice, just have to be weary if you have kids they like their smoke and shish which is very strong if you

facilities, big and clean room, very nice spa including pool, sauna, steam room and whirlpool

i loved the room service.

my friends in the economy rooms couldn't get wifi.

accommodated late check out requests for shabbat observers ( reasonable extra fee)

a wonderful neighborhood, good transportation, great breakfast.

room service was fast and our towels were changed during our breakfast

dedicated parking

modern, pretty, free underground parking, free wifi, and in a very picturesque area of jerusalem

the wifi didn’t work well in the rooms. you had to go to the hallway for good wifi.

the wifi didn't always connect, but perhaps it was my phone-

wifi signal could be stronger.

great location, beautiful apartment, nice staff, good parking.

the spa and services were among the best anywhere in the world

vegatarians its heaven, even staying 2 weeks u wouldn't get chance to try everything, pools, spa, gym, restaurant

the spa is just perfect with a warm inside pool, hamam and sauna

the pool on the roof was closed the entire stay due to weather

ordered room service for breakfast daily

please add password to the wifi - no password is high security risk

pool , service , cleanliness etc ...

bar wasn't open friday morning for coffee

good location. large room. pool was great for the kids.

nice lobby with a bar serving nibbles and hot drinks too

wifi, at least in my room, which was in a sub basement, was substandard, and even though i had data

the wifi was very weak, connection problems most of the time.

thank you suheir for the upgrade and early check in

wifi was good

ambiance, room amenities, lovely open courtyard, nice and helpful staff, relatively late check out time

you feel like you’ve had a spa treatment after swimming laps

a wonderful swimming-pool

my personal highlight was the grill room - i was seated at the bar and spent an unforgettable night with great

the people with kids at the pool that had bought passes.

the food is limited and you can’t take something from the bar to your room

more parking places.

was great, the parking is under the hotel, the room was clean and the staff was extra kind, in the meals there

hotel parking, save your time, and give you a chance to visit old town

parking area small and very tight

the tea bar was a great extra to have and the spa was lovely and well decorated

absolutely loved this hotel. the staff is very friendly. awesome breakfast and location.

the lobby was nice and very helpful staff at the front desk and at the breakfast

location, breakfast, price, comfortable bed.

lovely breakfast and they made breakfast boxes for us for an early exit

breakfast buffett is delicious, with plenty of options

and last but not least, the staff went above and beyond many many times, from early check in to recommendations

cleanliness courteous and responsive staff pool and spa are excellent luxurious breakfast

also there is no pool or spa is there

the location of the hotel is 10 min of walking from everything the breakfast is wonderful the size of the room

styling of the rooms and public spaces, spacious, great amenities, location, great and extensive breakfast,

no pool (still not ready), poor temporary gym, no outdoor space

staff was warm, the location was great, there was a pool and amenities for the kids, the breakfast was delicious

gym needs to be regularly clean and needs updated equipment.

additional beds for kids were not pre-arranged as ordered

bad it's the best deal u could get in jerusalem big rooms big public spaces huge lobby and nice bar when u could

staff was warm, the location was great, there was a pool and amenities for the kids, the breakfast was delicious

beautiful property, great location and facilities . loved the rooftop pool

tv, chocolate, spa shows, bathrobe

the roof top pool was a treat, great view of the

opening hours of the pool (9am-5pm) not fitting with a touristic stay where we expect to enjoy it after a day

very nice wine bar on ground

very good breakfast, good gym equipment & relaxing jacuzzy

quick and efficient room service staff

big room, amir from the respiration was very nice the view, breakfast very good.

restaurant and room service was closed

very clean in general, everywhere in this hotel, even a little gym is well equipped, with cute bedroom slippers

gym basic not up to scratch

we requested an early check-in time as we were arriving from ben gurion airport on an early morning flight

did not like that i was traveling alone with my 3 kids and they gave me 2 rooms that were not connecting

room space for my family, 2 adults and 2 kids

and very impresive city, good location, tasteful breakfast, fantastic personal in lobby bar and nice coffee,

customer relations employees were always available and ready to help - i arrived early and was really very tired

we also loved the gym and pool area

really great pool area with poolside bar service

everything was amazing and above all expectations we had, room service, front desk, the meals

kids and ya had a great time

no mini bar in the room

the check in manager assisted us with early check in

great breakfast, beautiful rooms, bar and lobby

the location is also superb - there are many shops, bars and restaurants around, it is on the light rail line

were on the first floor overlooking an alleyway where a bar played loud music late at night

excellent breakfast. superb location.

great breakfast

wonderful breakfast, great 'happy hour', cultural atmosphere, balcony, excellent service

service, location, breakfast, lobby

the food on the breakfast and happy hour was over the top in quality and the hotel in all, was

only downside if i must find one is the fact that they open the bar only at 7pm and in case you wanna enjoy a

very friendly staff, delicious breakfast included, ideal location

spa was replacing in the afternoons

for this you have to go up to the spa on the 3ed floor and use a communal coffee machine and filtered water

they don’t have a bar or snacks during the day/evening