nice swimming pool area and comfortable bed

i didn't find the room service menu,the water in the shower was't hot i don't think it spoused to be a 4 star

the breakfast was very delicious and variable

the service at the breakfast hall

slow response of staff specially room service

very good staff from the hotel door to the reception to the room service

the very nice service and the breakfast

is more than expected: breakfast, room is clean, swimming pool, gym and staff is so kind specially reception,

nice hotel, good location, free parking

great pool but loses the sun at about 5pm

staff, clean, breakfast

breakfast was great... multiple egg options... all kinds of diary products... etc.

staff breakfast was excellent

breakfast needs lot of improvement as they had hardly 3-5 items and no breads/buns available.

breakfast is delicious

excellent service, early check in/late check out with no charge, breakfast

comfy, great staff and service, super breakfast, great location

great stay, took full advantage of the pool, sauna, and gym

spa and two swimming pools inside and outdoor good size and clean

the rooftop pool is gorgeous, spotless, and the perfect spot to enjoy great coffee and local desserts

parking valet service ,location and safety and the free wifi and the lobby also the late checkout

there is no bar to relax in. the only bar had very loud music

was great , staff is the best , room service food is delicious, excellent security, valet parking is fast

their gym is very well managed, well maintained and spacious

there should be activities for the evening like belly dancers or singers and there should be a kids

amazing experience amazing staff amazing suite amazing pool amazing breakfast

staff was super nice and when room service came

slow room service, waiting long time and calling many times to get what i want to the room

i really liked ahmad jalal the bar man

room service is lousey

parking is not good car wash in the parking is very bad and the timing about the car wash is not

was fine ud83dude42 ud83dudc4d friendly helpful stuff excellent service 7star breakfast at main restaurant very

the staff are so friendly and accommodating and the sports bar attached to the property is fantastic

believe the ritz allows smoking in its roberto’s bar on the 20th floor (an indoor restaurant

each meal we ordered (by the pool, room service, or breakfast) was sensational

beer overpriced, restaurant closed, bar dead with no entertainment (not even a tv).

everything else more than makes up for the swimming pool which is super small and mainly for kids

place and amazing for a family with 2 kids

i asked for a late check out and got till 2pm which was perfect

it is more suitable for kids or for just relaxing

room service menu was a bit too expensive

no mini bar inside the room the mini refrigerator did not work

great location, easy to get in and out, easy parking, polite staff and good breakfast.

it had 2 bars onsite, restaurant, gym, good wi-fi, good security on the front door

room furniture need renovation breakfast not good enough.

hotel excellent room hotels excellent management excellent staff excellent breakfast excellent service excellent

the halloumi sandwich that i had with room service was good

nothing its at a good location easy parking and breakfast is amazing

my booking included buffet breakfast and the new amazing experience the the variety of the breakfast it can be

and bathroom had stains everywhere bathroom door didn't open properly and was very dangerous wifi was very slow

bayan from the guest care and thanks for dalen from the spa and iten from the lady in

liked everything this especially the ongoing improvements to the gym which is now 24 hour accessible

the kids waited very long time for boild eggs

wifi very good in room

the pool is great

very minor but the wifi was a little bit problematic, it did work but sometimes i had to make sure it's connected

the wifi quality was poor and not efficient.

other staff members who heled make a great stay were rami (room service) and suwwan tala

team were friendly, welcoming and very supportive, speciallymohammed, muneer and sara spa is great with great

the le petit chef experience was amazing and is definitely worth visiting especially with kids

team especially mohanad and ramy location facility housekeeping breakfast a/c toilets

staffs are friendly and helpful location was great for me breakfast is good room was super clean

cleanliness, breakfast and helpful staff

room is good size and breakfast okay

breakfast was out of expectations, very poor and the quality of the items is few, there is no

delicious breakfast was included

free upgrade to suit, great breakfast, fancy gifts on check out and the cozies bed ever

breakfast can be improved

was less than 5 minutes front disk lady was very nice and all staff were very nice and friendly, breakfast area

i wish the breakfast would be better

nice breakfast

i love their breakfast as well

nice clean hotel with decent facilities and great breakfast

they also offer an excellent breakfast service with very delicious food

much but breakfast was little less international

at 10pm only one person to check in, few little things not working, tv up and down, wifi up and down, overall

was terrific, as was the gym and overall design and comfort of the bedrooms

was excellent as were the restaurant and bar facilities

they should care about the swimming pool even if it's winter season

extensive gym and attentive spa staff, spa facilities have rainforest shower, sauna and steam room

good, clean, lively hotel. good breakfast. nice souvenir shop in the hotel.

breakfast is fine but basic. the localisation is excellent. the room was perfect.

breakfast exceeding expectations with fast service and good hot items (as well as

breakfast was okay ,location is excellent, the most thing attract me and make my coming back to the

is very convenient and very close to other location that needs to visit breakfast was great and delicious staff

i used the laundry service and they did an excellent job on my clothes

minutes walking ud83dudeb6‍♂️, the girls on reception amazing specially layla and anaam the spa was great

the staff spoiled us wherever we were (at the pool and spa)

alaa from housekeeping ensured that the room is spotless and suites and family's worry to have kids in the room

my two-week stay: the room was good in terms of cleanliness and laundry

and clean hotel, friendly staff, i thank the room service manager, the reception manager and the work staff for

room service only cleaned my room one day out of the 6 i stayed

room service - bed not comfortable - breakfast doesn’t include coffee - ac is not cold

but the rooms were too cold and the wifi was very very

room service is cleaning room everyday

wifi was fast enough

very clean; comfortable and good sized rooms. very helpful staff at reception. excellent wifi.

there was no information avilable rgarding room service

room sizes - friendly staff - excellent and varied breakfast - quiet area - clean bathrooms - wifi is good and

friendly staff (especially ahmad at the front desk), excellent fast room service, very comfortable bed & pillows

poor breakfast, parking is limited ,old furniture, no tissues, only one towel and poor lighting

wifi is not working, parking sometime is a challenge, furniture a bit old

i initially reserved a family suite for four kids, but upon our arrival, they upgraded us to a junior suite

the water eas very cold and not succeed to solve the issue . wifi had discussion.

i initially reserved a family suite for four kids, but upon our arrival, they upgraded us to a junior suite

the gym and spa in other building

the location is awesome, i travelled with two kids and we didn't have to go anywhere else to entertain them

to get to the pool and gym facility, you have to exit the main hotel and walk over to the next building

good selection of room service

at check-in thankfully upgraded my room for free , room service are respectful & nice, in general it's one of

we try the breakfast and room service dinner sooooo delicious and tasty we will always choose marriott because

the spa is the place to be and the food is on point

mohamed from room service was great

the gym is fantastic! best gym i've seen in a hotel. the pool and spa facilities are also great.

the spa was closed

the cleaner stephenie was exceptionally friendly also the breakfast was till 10:30 am but on my request for a

lights not working room service not responding no appliance

wifi had good coverage and was stable

great breakfast

breakfast buffet was so delicious

kind stuff , good location near galleria mall, clean pool

swimming pool wasn’t working during my 11 days stay

attached to a big mall with a good selection of shops and eateries, and arcades & play areas for kids

the room service and cleanliness of the room is amazing and professionalism of all staff is excellent

nice breakfast, we have all we need to have an awesome day for discovering jordan

the room was very clean and comfortable, the location was excellent, and the breakfast was delicious

feels more like a place you reside rather than a place your staying if for short periods of time, room service

creme burlee wasnt the best from room service but maybe its just because im a food critic

nice property with great gym and pool. relatively close to some attractions. staff was great!

gym is very good, staff very kind and helpfull

clean room, and nice kitchen facilities in the suite

spacious apartment with lots of amenities like a kitchenette, living room, storage and great ensuite bathroom

the wifi was a bit unstable and blocked/did not allow to make whatsapp calls.

kitchen with basic equipment for tea

parking lots, but it was okay because the staff will let you park somewhere safe and close

amazing living room and balcony with the laundry

we are allowed to have early check in and our problem with delayed flight sorted out

i am talking things like bottle water, a little pack of laundry detergent maybe, coffee, sugar, kitchen paper

late check out was given for free

check out he was trying to charge me about 30 euros approximately or 20 dinars saying i had some laundry which

good variety of food at breakfast, lovely staff, fantastic room

the spa and gym area has a lovely atmosphere

excellent breakfast in the club room and very helpful and obliging staff.

on the day after arriving we were running a little late

we had the option of valet parking for a small additional fee, and the staff were very accommodating and kind