pool, breakfast, room, location. all amazing

manager hanok and vic (spa manager) very good service - others much less nice

’ breakfast and shabbat meals

breakfast is great for adults but i would like both pancakes and waffles available for kids every morning

breakfast is great for adults but i would like both pancakes and waffles available for kids every morning

wifi : bad connection on the phone but worked on my laptop (had a room the furthest from reception

great location, excellent price and very good breakfast

the breakfast was excellent, nicely served good coffe

the bathroom could be bigger and the wifi connection is not so stable

great breakfast

we were at some point 6 people in the living area with 2 kids sleeping - very comfortable

we had plenty of space for our family of 4 (2 kids & 2 adults), loved the breakfast choices, our

excellent location, very helpfull staff, nice room; the kids loved it.

room was very big, private bedroom upstairs and down stairs had a kitchen and room to sleep my 3 kids

very squshy for 3 kids to sleep

it is comfortably appointed, the staff and service were excellent, the breakfast was great, and the nibbles

excellent breakfast. superb location.

breakfast and really great staff

the food on the breakfast and happy hour was over the top in quality and the hotel in all, was

the breakfast were suburb

location early check in batharoom ok

the roof top pool was a treat, great view of the

hotel is very nice, the lobby very comfortable and well designed, a pity the bar is not open although we each

tv, chocolate, spa shows, bathrobe

beautiful property, great location and facilities . loved the rooftop pool

the pool is very small and only for the hot summer days (not a complaint, just stating the

laundry service was very good

a bit of a grizzle about the laundry - we had a shirt and trousers laundered at considerable expense, and they

hotel has a medium gym and it is possible to add higher weights to additional weights and machines in order to

we requested an early check-in time as we were arriving from ben gurion airport on an early morning flight

could do with a snack bar or coffee shop during the day.

i asked for an early check in and they were quick to oblige , it was a pleasure to come

but the gym was awesome

allowed me to have early check in and late check out

my kids love the happy hour

allowed me to have early check in and late check out

i went into the bar and sanda was readily available to provide amazing and prompt service

cleanliness courteous and responsive staff pool and spa are excellent luxurious breakfast

the spa is nice but a bit small and includes a sauna and pool, however, it is recommended to book a massage

room service during the weekend was virtually non existent

amazing location, good breakfast, nice room ud83eude77

no mini bar in the room

arrived on an early flight and the hotel was kind enough to give us an early check in

no kettle in the room, however you can get hot water in the bar 24/7.

the check in manager assisted us with early check in

the location is also superb - there are many shops, bars and restaurants around, it is on the light rail line

and last but not least, the staff went above and beyond many many times, from early check in to recommendations

seller cancelled the reservation calling me via whatsapp directly when i was on my way with 2 kids claiming that

wifi doesn’t work pass the office no towels unless u call for them just regular towel we’re

our kids (2 & 4 yrs) slept great on the sofa bed

safe door was cool in bedroom - beautiful location and very central - perfect for staying with kids, loved that

our kids (2 & 4 yrs) slept great on the sofa bed

the lobby was nice and very helpful staff at the front desk and at the breakfast

breakfast was excellent

the staff were very friendly, especially the ones at breakfast every morning

location, breakfast, price, comfortable bed.

breakfast buffet was excellent, restaurant manager ahmed was more than helpful

the hotel let us make an early check in

residential area we were allowed early check in when i requested it due to my husband feeling

the room service didn’t take used dishes, at the jakuzzi i found everything we left (glasses, fruit

quick and efficient room service staff

restaurant and room service was closed

the breakfast was amazing! also hotel staff was extremely friendly and accommodating.

very clean in general, everywhere in this hotel, even a little gym is well equipped, with cute bedroom slippers

difficulty scheduling spa services

spa treatment in the facility wasn't pleasant, not professional and not worth the money we paid.

very friendly staff, delicious breakfast included, ideal location

only downside if i must find one is the fact that they open the bar only at 7pm and in case you wanna enjoy a

we had a wonderful massage so would recommend the spa services

the fitness center, the spa and the staff working there were really nice and well trimmed

room service is a scandal, the hotel didn’t change for the last

the breakfast was excellent and the bar and restaurants were also excellent

location, service, fitness room, breakfast buffet, pool… excellent features!

pool is incredible, grounds are large and expansive, and it makes for an oasis right in the heart

staff was very accommodating and allowed a late check out

also early check in was

market, the jacuzzi was a nice addition to the room, the room design was lovely, they let us early check in

i enjoyed being able to use the gym 24 hours a day, because i tend to wake up very early, and also because we

wish that that they had lunches and dinners or room service

hotel parking, save your time, and give you a chance to visit old town

very small room the spa was bascilly a gym room in basement

parking area small and very tight

& bar often unattended, need more staff to deal with customers

value. great location . good size room. great lobby bar area.

the pool bar did not have popsicles and ice cream for the kids which is missing when spending time with kids

the bar could use a little more stock, having said that the bar

location was good . wifi worked.

outstanding, i never sow so many options i didn’t have a chance to use the spa health club and pools but i�

great gym and spa. great rooftop pool

the spa and services were among the best anywhere in the world

extremely comfortable and spa like feeling throughout hotel

room service is lacking. it takes a long time.

the possibility of the swimming pool on the top of the hotel

the service (special thanks for sharon), location, pool, breakfast.

great breakfast and cozy room

good breakfast

friendly staff clean rooms spacious rooms nice spread for breakfast

showers in the spa/swimming pool lockers need refurbising, there is quite a distance to walk from pool to

the room was exactly like the photos, the pool was big and deep and the workers in the reception were very kind

facilities, like spa and gym and pool

lounge, which serves delicious food and drinks 24/7 delicious rich breakfast buffet,  heated pool and two saunas

room service

the gym is very run down with tired/faulty equipment

thinking the hours of the pool and fitness center could be extended.

is on a quiet street, 10min walk from the old city which was perfect gor our family with small kids

gym and location.

highly recommend this hotel clean, great pool and warm staff

wifi was good

wifi was very good

the wifi connection is fast and very steady also in the rooms

ambiance, room amenities, lovely open courtyard, nice and helpful staff, relatively late check out time

the wifi was very weak, connection problems most of the time.

also, i was there just after israel attacked iran and things were pretty shut down--no bar and minimal food

very little gym

there is a stunning bar downstairs in the lobby but it's a shame it's not open.

swimming pool and gym facilities are not located at the hotel and the window in the room didnt open even slightly

bar was a little noisy and the tv sometimes didn't work but we didn't tell the staff about it cuz

good, but could be better, hotel residents should get a card to be able to get in and out of the parking without

nice breakfast

free parking a great bonus in that part of town

were not told that breakfast would be 100 shekel per person if we don't pre book it

best location. great parking. great breakfast.