the swimming pool was

sun & road noise was too much, we requested to move to the opposite side to see the back garden & pool, which was much better

pool was good

arrived at 9:20 pm and wanted to have something to eat, but we were told that only room service

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

pool was okay

large pool was so hot it felt like a jacuzzi

i would recommend this hotel for short stays or also for longer stays if you have a car (outdoor parking is available on the premises) (*) outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and (*) having your own car and parking it at the hotel is also a good option (*) there is not much to see or do within walking distance, so you should have a car (parking available on premises) or use taxis / public transportation (+)it has free parking, comfortable beds.

about this place is location, twenty minute walk to princesa imperial and every room comes with a parking space great for those with a

is beautiful, the beachfront fabolous, the pool wonderful, food, not so bad

stay here only if you are a big fan of golf, other than that is pretty expensive

used room service quite often

the views are amazing. the staff was exceptional. the sunset bar is a must.

rooms with ocean view, private swimming pool, unexpected breakfast delivered to our room every day, great transportation within the resort, excellent taxi

the room, pool, mini breakfast, constant attention from staff, the sunset bar

the food at the restaurant was delicious and then there s a bar near the top of the complex to view the sunsets in acapulco bay

one day of our stay the pool bar was completely shut. otherwise a very good stay.

coconuts on arrival, lovely layout and pool, good food and cocktails

pool was very clean and good security in property

the bar tender was very nice (alejandro)

the pool close too early and we couldn’t even be around the pool after they closed the security

there was to many kids uncontrollable and people from the beach enjoyed the pool and if you gave the security a tip

too many families with kids, small pool

saw a daycare

pathetic room service

convenience of beach access and pool

breakfast was great, dinner/lunch options varied and staff was great.

pool water was welcoming and pool area offered a magnificent view of the beach and area

buffet breakfast. good sea view.

i like the pool, the views, rooms were nice and clean.

for breakfast was too long on sunday, less activities for kids - would be great to have kids club or other activities to engage kids with staff supervision,

the breakfast buffet is too expensive, 380 pesos per person

the pool and the area around the pool are very inviting

access to two pools, massage/spa and beach access

were able to accommodate my early check in

son muchas escaleras, no atendieron una fuga de agua que solicitamos y tardo mucho el room service

and my kids ordered room service and got sick with their food other than that the location is ok it s

the pools

the view was amazing, the breakfast was really good as well

pools are pretty big perfect for kids only 3 feet

and each towel for swimming pool 240 pesos

rooms were clean, maid service was good. great location and room service was on time.

not able to take drinks or food and no room service available

problems with elevator, needed to wait a lot to get to our room, old rooms, one over crowded pool, valet parking took 45 mins to get our car, bad quality food and

breakfast was decent, had everything you can ask for

i cannot complain about bar tender, they were doing a great job

the small pool will have like 50 people in it, there are 45min long lines for check-in and check-out, etc

pool bar and bartenders

us to has good wifi but is all open meaning you get the noise from the lobby, music from the pool and you are not audible

the view is amazing, and the pool is very nice. the food is also tasty.

pool closes at 8 and they have a jacuzzi that doesn t work

amazing location, views are insane, and pool is great

weren't tables, chairs, or camastros enough in the pool area

hotel with a good size pool

hotel is wonderful with a great pool and we had the same beautiful room as the last time with a great big shower

great ocean views. wonderful pool.

there is a nice pool --- good for kids --- with sun loungers

pool was clean my friends and i we enjoyed great layout for sun bathing room was very clean modern

i loved our room. very clean and had a beautiful view. they have a little parking lot too.

they let us stay in the pool after checking out

liked the protocols followed by the staff to guarantee safety of the guests, the safety of the parking lot, how friendly the staff was, how clean the facilities were and the location of the

room was good. pool view was awesome.

the parking lot seems okay, but one drives a bit further and omg awful

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

nice pool area, fast check in/out

didn't use the pool but it looked nice and quite clean

we were 2 people and the room was comfortable with all the amenities. nice swimming pool!

place has a lot of rooms near the pool with little balconies—they look charming

the swimming pool

location was good, pool facilities

the swimming pool was scary

pool was open till late

free gated parking

fantastic view. pool area is great!

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

swimming pool needs a clean immediately and topped up with water!

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

a swimming pool and a terrace were fine.

strong wifi connection and good air conditioning, small pool on the roof

acapulco bay and la quebrada - the rooms are nice, the bed was comfortable, and the courtyard and pool are very pleasant and

the pool was nice and it was handy to have parking

location some 100m from the zocalo, nice shady patio and a small pool, colonial style decoration, efficient air-con, a helpful owner and friendly staff, an overall