breakfast was really good, fresh and very tasty

the pool was lacking heating and was not very clean

breakfast is dismal

the breakfast was a total lie: you actually need to get to the downtown antigua for it

dryer in the room, the shower water wouldn t heat up; it was very difficult to get it warm, the pool is not

staff was very friendly and helpful and the included breakfast was excellent

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

ala cart breakfast very good

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and

it is possible to pay for laundry services

the blue room bar beneath the hotel was also a really nice surprise, with fantastic live music and cocktails

breakfast so good and delicious

loved panza verdes pool, la cueva restaurant area, the dining area, food, friendly staff; everything about this

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the

the courtyard to the hotel is dreamy and breakfast was delicious and made to order

the generosity of the late check out was hugely appreciated on a rainy afternoon

a very nice breakfast, and setting

they even served us breakfast half an hour before the usual time as we were leaving very early in the morning

slow wifi

coffee and cake are always available and the staff helped us with laundry and even ordering a pizza

the wifi could be better.

the roof terrace is a highlight and having breakfast up there was lovely

it s stunning , the breakfast was amazing and the staff are what makes this place so special.

although the pool was tempting, we did not use it

the fireplace was perfect for the cool nights

somebody above were making love around 2 hours so we had to put tv on, we came with 2 little kids

a small suggestion, it would be great if breakfast were included for children as well, and laundry services to

highlight the privacy and security of the place, along with the convenience of having plenty of parking available

pet friendly and lovely gardens

my husband and kids said they had the best burger ever

) my daughter and i had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the

photos distort the size of the courtyard pool, which is just for decoration

building and rooms, super well styled and comfortable, amazing breakfast (menu vs just tipico), staff was all

the pool was a bit small

the breakfast is included and it was delicious - served in the rooftop restaurant which is beautiful -

the breakfast was fantastic but i wish there were more variety to the dinner menu.

i loved the rooftop terrace bar and the wonderful seating area for meals

breakfast was not included

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail,

facilities breakfast, percy amazing employee would arrange and take care of everything

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast,

delicious breakfast, i would definitely return to this hotel

marina and her staff are always attentive but never intrusive and breakfast in the courtyard is a perfect start

hotel provided us early check in without any problem

clean, friendly staff, private parking.

clean beautiful friendly good location parking inside

small parking lot, that s the only thing.

the parking could be a little better, but at least it was available

had good wifi

the spa was quite lacking in appeal.

my husband and i love the breakfast this hotel serves

the rooms are comfortable and well equipped, the staff are warm and friendly, and the daily breakfast was

wifi could be better...and a bit far from antigua center

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

wifi

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

the breakfast was amazing and included in our room rate

breakfast, kind staff, gorgeous views from rooftop, comfy bed, got early check in, and only 10 min walk to town

the bed was very comfortable and the breakfast was lovely.

was ready for my pet and i

good locations and parking setup.

what we found to be most exceptional was the pool, gardens, room service (see photo below-this was less than

breakfast is superb

when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and

you can getvyour laundry done across the street

breakfast was delicious and the staff were lovely

breakfast included was perfect

wifi seemed a little bit weak in the room at times

the breakfast is good, the cleaning and fresh toiletries

the laundry is located under the stairs, so there is always a pleasant and fresh smell in the common

rooms missed having more than one chair and a proper spa e to hang wet towels or clothes also, it was too far

wifi

cable tv and good wifi in the rooms

breakfast is good

the pool helped rejuvenate us and we loved the view from our porch

have a very nice swimming pool

though the parking is pretty tight, i am confident that they can keep it safe

a bit far from everything and the pool area is a bit dissapointing - no reclining chairs etc, only suitable a

didn't like the fact that you had to call for the parking door to be opened and the parking entrance did not

friendly helpful service. early check in allowed. comfortable . nice breakfast

building nice peaceful location, nice staff, everything was very nice apart from that the wifi was dreadful

free breakfast, staff was friendly, room was clean every day, & free parking with a big gate & security

clean. helpful staff. great wifi

great (included) breakfast in courtyard

laundry service was the worst

the wifi was weak - we could scroll the web most days but not take video calls

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

made it seem like there was a pool, but pool is at another location 3 blocks away

limited facilities like no spa or pool, bathroom could have been a bit more spacious

great breakfast and coffee. clean room and friendly hosts.

conversely, the guesthouse is also pet friendly, so this could actually be a plus for some

they also offer meals, laundry service, and airport shuttle although all three are extra cost

they have a own laundry and they wash everything after a customers visit - even the blankets

owners were so nice and the breakfast was wonderful, especially the yogurt, fruit, granola parfait

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was

location, service, breakfast

breakfast included

very friendly staff, clean, good breakfast, lovely garden. excellent location

breakfast was simple but tasted good

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

staff, great wifi, comfortable and beautiful folk art touches everywhere

wifi in the room is the only issue, its super weak

we didn't need a kitchen except the fridge, but it was fine

staff was helpful to arrange for expedited laundry services after an outing to acatenango

great hotel, good location and cheap laundry service !

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

no room service or other amenities , no water to drink

wifi would sometimes cut out, but it was good for the most part

location, very clean and regural room service, hot water, very friendly stuff, quiet and

wifi is on and off

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

wifi is in most of the building however i got the one or two rooms where it dissapeared.

there is a communal kitchen, living room and patio area along with a rooftop deck

lack of wifi in rooms, rooms are pretty run down.

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

the wifi sometimes stopped working for a few minutes but then it was good again

pet friendly can improve

the wifi there was very fast compared to most other hotels and locations in guatemala

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

after the upgrade, wifi is not stable enough for videoconferencing

also they charge 40q a lb for laundry which was literally outrageous

the cable and wifi were free and rather reliable

the wifi works great on the 1st floor, but can cut out sometimes on the 2nd floor and the terrasse

the wifi wasn t the best but still usable. there wasn t really a kitchen, just a fridge.

wifi was not good, the signal is too weak often

rooms and communal spaces kept very clean, wifi is good, showers have warm water, nice rooftop terrace

wifi barely worked in the room, needed to sit outside in common area to get a strong signal

they also do laundry for a good price

speedy laundry service

the laundry service is high recommendable

communal kitchen area had everything we needed

they have a kitchen and so it's much like a hostel, but a better deal

while breakfast was included in the very affordable room rate, the restaurant was quite expensive if you

there's a restaurant and a bar at the hostel

the breakfast included - oh my, was delicious

besides all that the stuff is not welcoming and the breakfast was very poor

they offer free coffee (you have to ask for it) and there’s a bar here at night that offers great drink prices

size, shower was excellent, coffee machine ready to use every day, staff was kind and helpful, breakfast was

breakfast was included and we were able to get water bottles from reception

breakfast

with 1-2 people it s okay, but add two kids and our room looked like chaos all the time

not provide much (no extra toilet paper, no tissue, no shower cap, no body wash and only one tiny bar of soap

location, rooms were clean, you could do laundry at very good price

kitchen is so small and with the number of rooms its sometimes hard to cook sth

they also offer a laundry service with fair price

very clean facilities, fully equipped kitchen, centrally located & with very nice staff

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

also, the parking spot provided is only in the cabin

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

wifi was good and the staff was friendly

no complaints about the wifi

they offer a laundry service, and have complimentary tea and coffee for most of the day

fair price. good and speedy laundry.

the wifi was a bit spotty, especially at night. difficult when a person works online.

the staff was great, hotel was clean, room was nice, and the kids loved the

it is kind of close to the hotel, but sometimes guests need room service or other amenities

very nice volcano view and the garden was beautiful my kids enjoyed the pool

good wifi

staff were helpful with all our questions, organising tours, laundry etc

all three rooms had weak or almost zero wifi coverage

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

15 - a dingy room at the very back, noise from the laundry next to it

there is a bar next door and you are in the party until they close around midnight

even the wifi signal is low

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

the wifi is very slow

the staff were friendly and helpful; the served a fantastic breakfast and you couldn t beat the location

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

breakfast was satisfying n good service

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

wifi poor in room. outside good.

wifi in the rooms was poor

very noisy kids running around screaming until after midnight

good wifi, hot shower, and very comfortable big rooms

even they don t offer breakfast, they have common tables, microwave and coffee for self service

was very friendly, the facilities were clean, and breakfast was very yummy

breakfast or at least free bottled water & coffee in the morning.

the breakfast was delicious

breakfast was delicious and the location is great

great breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

the room was huge, the breakfast was awesome and all the staff exelent

the breakfast was unbelievable

i liked the property itself. i also liked the staff and the free breakfast.

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

breakfast was great

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

the breakfast was also very good

convenient location, nice views, lovely staff, good wifi

the hotel is pet friendly, which is awesome, but there was a dog that would not stop barking in the room next

really nice staff. nice interior patio you can work there with a great view and good wifi

the wifi was everything we needed, the hotel is in an incredibly central and walkable part of the city,

got the last room and the wifi signal there was weak

it included a lovely breakfast of fruit, toast, jam and coffee

delicious breakfast, staff was awesome. plus, that terrace...

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

breakfast was good

breakfast was so yummy

breakfast was

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of

only minor complaint is the wifi was temperamental.

the breakfast was very good - probably the best hotel breakfast we have ever had

the bar is very noisy from 8 to 9pm

nice staff, great wifi signal great location

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

our kids really liked the playing area and the garden

there was loud music from a nearby bar until 12

billed as 5 star but from pool to gym to bar, 2 star outdated. not a st regis!

place is amazing, gorgeous, loved the architwcture, the museums, the pool area, really enjoyed

such a nice place for a small, tiny , 3 machines, 4 square metters gym.

the best breakfast i had in guatemala!

as a family of four, two adults and two kids, we are normally just fine in a double room, but that was not the