the wifi wasn t the best but still usable. there wasn t really a kitchen, just a fridge.

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

they offer laundry services for 3-6 euros, depending on the load

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

clean, good wifi, nice views, everything was as descripted, i've stay different times and i notice that the

communal kitchen area had everything we needed

they have laundry service

laundry service was reasonable price

the laundry service is high recommendable

clean and pet friendly

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

free coffee and water and a shared kitchen and fridge you can use

there is a shared kitchen you can make some oatmeal or instant coffee

laundry service is fast and a great price

convenient common fully equipped kitchen area for guests

the beds were very firm no wifi

location and good vibes. bar open in nikikot.

the continental breakfast isn t continental by american means (in usa a continental breekfast is an

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous

the breakfast included - oh my, was delicious

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

the pool was clean and my kids enjoyed it very much

the staff was great, hotel was clean, room was nice, and the kids loved the

the staff was great, hotel was clean, room was nice, and the kids loved the

wifi worked well

love the location, the pool and the pet friendliness...

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

wifi in my room

even the wifi signal is low

15 - a dingy room at the very back, noise from the laundry next to it

the second one didn t have a good wifi connection and i found two roaches on the room

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

parking is not on the premises

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

the breakfast was great

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

beautiful, impeccable, nice staff, amazing breakfast

the wifi was weak - we could scroll the web most days but not take video calls

the pool and breakfast are not onsite as others have outlined

bed, dog friendly, use of pool and sauna at sister hotel nearby

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

they also offer meals, laundry service, and airport shuttle although all three are extra cost

great breakfast and coffee. clean room and friendly hosts.

owners were so nice and the breakfast was wonderful, especially the yogurt, fruit, granola parfait

they do laundry on site too for a very reasonable price which is very handy

amazing breakfast, beautiful hotel and wonderful stuff

the fireplace in the room and manicured lawns

perfect location, quiet, friendly staff and super fantastic breakfast

breakfast was included in the price and a variety of options were included

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

no room service or other amenities , no water to drink

great hotel, good location and cheap laundry service !

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

wifi would sometimes cut out, but it was good for the most part

location, very clean and regural room service, hot water, very friendly stuff, quiet and

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

with everything in walking distance, nice sunny terrace with fabulous views of the volcanos, good wifi, comfy

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

wifi was extreme bad in the room

- wifi in the budget room is a bit weak

great location. lovely staff. laundry was done very well.

the kitchen could be a little better cared for - dish towels for drying dishes etc.

there is also a nice kitchen area and the terraces are nice to sit out and have breakfast

lack of wifi in rooms, rooms are pretty run down.

there is a communal kitchen, living room and patio area along with a rooftop deck

location, back garden and pet friendly

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

the resto and bar stay open till 11p

wifi was sometimes down

laundry was a little expensive although convenient

good wifi

wifi was a bit slow

not provide much (no extra toilet paper, no tissue, no shower cap, no body wash and only one tiny bar of soap

breakfast was excellent but you have to place an order for it 15 minutes before you want to eat

had a spa tub that looked wonderful but we could not use it

laundry service just around the corner as well

however, we had 2 kids, 1 fully grown and one teenager to be

clean, beautiful atmosphere, good breakfast, quiet, friendly staff, good cable tv, good internet

the tipico breakfast was 10/10

good location, price, and breakfast

beautiful garden and play area for kids too

amazing room, friendly staff, fantastic showers, lovely pool, delicious food and drinks, great service

response from room service 100% parking logistics are

preferred a room close to the pool and didn't know how to request it

fireplace was great at night (not all rooms have and they don't make a very big fire, i'm guessing

they also offer a laundry service which was quick and well priced

they even offer a cheap laundry

there is a kitchen, a laundry service, free water and coffee and tea

appreciated the early check in (free) as well

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was

staff and owner were fantastic and so was the location and breakfast

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

it included a lovely breakfast of fruit, toast, jam and coffee

the breakfast is tipico but wholesome and the staff (karla and the senor who helps with the luggage

wifi unreliable

noisy room off the lounge, breakfast area

location was brilliant and breakfast was lovely

did not get to try their breakfast closes too early but if you're an early bird your ok

the internet or wifi service is very bad

were lots of choices and it was an excellent hot breakfast

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

perfect location too and the breakfast options were pretty good

we also had wifi

from the floors to the fireplace and the hotel staff were so friendly providing firewood and directions

many great options for places to stay in antigua, we fell in love with the only property that has fireplaces in

just make sure to get the wifi password for the rooms

excellent and kind staff, good breakfast, comfortable rooms.

love the fireplace in the room and the roof top patio

the wifi was everything we needed, the hotel is in an incredibly central and walkable part of the city,

convenient location, nice views, lovely staff, good wifi

no room service or kitchen service at all unless you are a big party and have rented several rooms

the hotel is pet friendly, which is awesome, but there was a dog that would not stop barking in the room next

we could store our luggage and they could help us with our laundry very quick

the breakfast was delicious

especially the breakfast and the excellent, helpful staff

great coffee and breakfast at the cafe cafe just 2mins away

breakfast was delicious and the location is great

excellent breakfast.

staff, excellent breakfast, nicely decorated rooms, thick mattresses, and access to the large pool of their

photos distort the size of the courtyard pool, which is just for decoration

breakfast was delicious rooftop

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

the breakfast options are excellent and the staff is friendly and kind

and security of the place, along with the convenience of having plenty of parking available and breakfast included

a small suggestion, it would be great if breakfast were included for children as well, and laundry services to

the kids really loved exploring the grounds

arrange private transportation, you do not want to drive in this city and while there is safe parking within

good wifi, hot shower, and very comfortable big rooms

wifi poor in room. outside good.

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

very noisy kids running around screaming until after midnight

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

we can use also the kitchen for quick lunch

the breakfast was delicious

staff, rooms, atmosphere, and breakfast were all great

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great parking

when i specifically selected pet-friendly hotels, and chose a pet-friendly hotel on bookins, they didn't know

convenient location, lots of small areas to sit down and chat, great breakfast too

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail,

the breakfast was fantastic but i wish there were more variety to the dinner menu.

breakfast each day was delicious and the garden & volcano views

the breakfast is good, the cleaning and fresh toiletries

location, super comfy beds, friendly staff, good set of toiletries provided, with aircon and wifi

convenient location, friendly staff, great wifi, clean rooms

breakfast was delicious and the staff were lovely

property and rooms, big fireplace, beautiful bathrooms, loved the rooftop terrace with mountain views

but if i have to make a suggestion i would say to include maybe a few more options in the breakfast

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace

breakfast was delicious, room was gorgeous, lovely terrace, all round great!

the swimming pool was too cold.

the bed is top grade, the fireplace is old style craftsmanship, the room itself is just luxurious

the front desk arranged airport travel and laundry for us

helpful and warm, the lush green foyer is a sight to behold, the food is next-level, the bar and live music are

the menu options for the complimentary continental breakfast alone was amazing, but everything on the menu was

qualm is that the restaurant and bar close early on sunday which was the night we stayed there

the parking could be a little better, but at least it was available

clean, friendly staff, private parking.

best part of my stay was the fast wifi, the rest was just ok

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv,

had good wifi

breakfast was excellent

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

we used the laundry and spa services, both were super great

the bed was very comfortable and the breakfast was lovely.

wifi is a little bit poor.

great staff, clean beautiful hotel. good breakfast too!

the breakfast was amazing and the staff was incredible, they will go above and beyond to help you and

wifi on the room was not available except by a little corner by the window.

free laundry

room was spacious, a/c worked great, beds comfy, breakfast was yummy and we loved that was always coffee and

wifi too slow

and unique hotel with a museum and amazing facilities - beautiful spa, swimming pool and facilities

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but

the hotel has several museums, a gym and a pool you can use with no charge

very good breakfast and nice

strong wifi

parking on premises was accessible, although you need to call for the door to be opened

in our larger room we had a kitchen, but no pots, pans or cutlery which was a bit confusing

beautiful hotel, friendly staff, great breakfast, helpful.

utensils in the kitchenette so no way to cook (maybe if you ask they give you

wifi was so bad that the smart tv didnt function

working wifi

the room was really big and clean, beds were super comfy, good wifi and tv with netflix, and the owners were

wifi wasn't the strongest but was adequate for normal use.

the wifi did not work in our room most of the time

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

besides that the location is great, love the pool and rooms and the service

parking.

private parking lot was available though it was small, it was convenient

didn't like the fact that you had to call for the parking door to be opened and the parking entrance did not

the family room we got was spacious but their kitchen and laundry room located above the room and it was very

breakfast was included and amazing service and food

, in other comments wifi and not enough coffee at breakfast was critisized

can be a bit noisy during breakfast

breakfast was included and very good