redone, pet friendly, pati was very welcoming and accommodating, ultra comfy beds, kitchenette has

wifi bed fridge and coffee maker.

wifi did not work very well, mostly not at all.

bathroom, very poor wifi

we had a full kitchen which was perfect for a family with young kids, 1 king bed and 1 queen bed

the wifi was good enough to play fortnite

not work so had to get it activated then finally got in my room and i couldn t connect to the wifi called the

the gym is well equipped

wifi was adequate. only conventional cable, no streamed tv.

parking was convenient

we also liked that there's a bar at the hotel to have a few drinks and snacks

very clean and swimming pool, 100% smoke free inside..laundry is available

stay had a small but quality gym, hot tub, and pool

saturday evening in the pool area, it was very full and parents were not watching their kids

breakfast wasn t until 10am during the week

free parking, designated smoking areas outside

nice neighborhood and close to shopping. great swimming pool.

pool was cool and clean

motel with room and kitchenette which was good for preparing meals

very quiet and a lot of parking space...

every unit had it's own parking spot out front of door

the pool was great and having the full kitchen is a major plus

so clean, so modern, full kitchen was amazing

not well-designed for pets

kids loved the pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

pool with bar service was such a luxurious touch

grounds, the pool, the staff, chocolates in our room, soaker tub all contributed to a wonderful stay

really didn t appreciate being bombarded with something like 8 emails and texts and notifications about

p + tax )and bar had to be requested for

wished the pool was hotter (it was actually cold).

parking was a little tight at the corners if you have a longer vehicle

wifi was very slow and disconnected several times

loved the early check in time and late check out as well

loved the early check in time and late check out as well

had fridge, microwave, coffee maker, free wifi and free movie channels

very convenient to where i had to get early next morning. late check out was great.

bed was very comfy, the gym was a great place to break a sweat

not enough parking, or snow removal to clear all parking spots

guest laundry is great but please have a coin machine.

facility looks new with a modern design. room is clean. has a small gym.

parking was a little tight but we managed.

the pool was lovely

location, pool/spa, free parking and breakfast, string wifi

we also appreciate that it was pet friendly and we could bring our dog with us

parking got a ticket!

they have pool, that is open till 10 pm and gym 24/7

our kids loved the pool staff are very

rooms are clean and comfortable the service is good. the breakfast and gym are excellent.

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

trying to pull out of the parking lot to make a left hand turn onto robertson drive.

travelled with 3 kids and the breakfast wasn't as expected

pool was under reno during our stay.

clean rooms and amazing breakfast. wonderful pool area for the kids.

a lot of staff in kitchen just chatting

there is a full kitchen, sofa area, 2 tvs, bedroom with door, extremely comfortable king bed with both soft

nice rooms, great parking. accommodate our dog.

came back after using the washroom to ask if i could do early checkin and she said with a very bad and high

we would have liked to have had access to a ev charger as we were coming from out of town.

plenty of parking

i would like to have a full breakfast.

room was very clean, i was not able to have breakfast because i had to leave at 3:00 am because my plane let at

take-away breakfast was also very convenient for us as we departed early

the wifi connectivity could be better.

quiet, off main roads. access to small breakfast items.

clean, friendly staff, great breakfast, awesome pool!

the gym and the swimming pool were also cool as my daughter enjoyed her time here

we had a wonderful room with a small kitchen.

the gym and the swimming pool were also cool as my daughter enjoyed her time here

excessive noise from the laundry room and the laundry pick up,other then that everything else

great breakfast! good sized room. pool great for kids.

great tv, pool and breakfast

parking

pool was small but very cozy! our kids enjoyed it! n tim hortons was an added bonus!

close to the airport, easy to get to. tim hortons in the parking lot!

the restaurant and bar area looked wonderful

it would be nice if there was muffins at that time to snack on before the shuttle arrives

hotel s phone system and wifi were not working during my stay (two nights)

no breakfast or room service for meals

gym machines out of order water in gym room empty tank washrooms near pool outside of pool area

the ad it mentions casino, but there was not casino

onsite laundry and grocery shopping for long stays

booked the shuttle when we reserved the room

there was also an option for underground parking

breakfast was excellent

we will definitely be back with our kids

location, cleanliness, parking

room service closes too early especially after concerts and shows

a wristband system or a separate entrance for the hotel should be implemented - assigned parking and/or

hotel is pretty basic, only a gym available, no pool or spa, the rooms are nice and modern, but you don t feel

there - the hotel is in the middle of no where - music is blaring throughout the property - casino area was not

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

room service from adjoining restaurant would have been a nice option

pet peeve, but when you serve nachos (like at literally any other restaurant), you should not

had to offer such as a fitness centre and incurred costs for parking and a drop in fee at a local gym

my kids loved the 16th floor

well stocked snack bar also, and good location

great location. pet friendly. lovely staff. perfect room!

there is a pool in the hotel that is very nice (slightly cold though) along with a gym

bar was also very nice

location near parliament nice pool and gym

room service only to find out after waiting for an hour that my order was not submitted to the kitchen

it was end of room service hours about 9:25pm when i ordered my first night there

my room wasn't available. they said i had an upgrade but my kids had to sleep on a couch bed.

the hotel bar beer and wine was too expensive. nice place but....

kids absolutely loved the pool

the desk had a built in multi-plug power bar with several types of hard wire connections allowing

the wifi was not working at all and there weren't many options for food.

got a gym and swimming pool, aside from being central

took my small dog and there was no pet fee

very good breakfast but i would like if it was included in the price

to include breakfast

wifi seemed to struggle at times.

they had onsite coin laundry which was handy

downtown location, inddoor swimming pool

great gym and lots of restaurant options nearby

the gym could have pullup bar and piano at the lobby

central location informative helpful staff chic bar with good live music weekly restaurant food was good and

gym, restaurant and bar closed

without any warning they closed the gym for painting.

the pool

room was spacious, perfect for traveling with kids

the staff, the venue, even the room service

beautiful hotel. we were right next to the pool which the kids really enjoyed.

cocotte, the hotel's bar & restaurant, is a little on the expensive side but the brunch was really good, and

room service very good and punctual.

i found the wifi slow and the pool/hot tub not very clean

the swimming pool and the gym and change rooms were

the spa and pool are okey, not great

fewer screaming kids in pool than other

yes it is a little dated but you get a one bedroom suite with a full kitchen in a central location for a very

clean well maintained laundry facility

wifi was not good. low internet speed.

clogged wifi not working not enough blankets no room service at all even though we left the sign on door

wanted to book a hotel with a pool and playground for my kids that's in downtown ottawa

and our room was too warm on a hot summer, and we travelled with seniors, with our baby and a pet

is great, you can walk everywhere room spacious, modern and comfortable wifi great bathroom clean and

big size room with full kitchen and utilities

large, clean room, good location. good decor, free internet, great food and room service.

hotel is a pet friendly hotel, i don't have any issue with that but the first room that we had was not well

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

i liked the fourth floor lounge facility but it did get too busy at breakfast time

breakfast was great

old no spa so sauna cold water indoor pool short staffed with many delays restaurants with poor food

room said it had a spa bath but it only had a stand up shower?

the room had a fridge and food, and the room service was spectacular

they are pet friendly, we stayed with our two king charles dogs

should make an effort to seat families and kids is a reserved section of the restaurant

the late night room service is very minimal.

we ordered room service for breakfast

-great location -impeccable rooms/housekeeping standards -24 hour gym

and byward market, walking distance to parliament buildings, museums and rideau canal, price, pet friendly, room

many services still closed. there is no room service or maid service

would be nice to have room service option.

the room service was good and fast

all good staff room service

having a restaurant/ room service

for the price of the room, they should provide shampoo and conditioner along with a bar of soap or liquid soap

suit was extremely spacious, amazing full kitchen, they have all you need and more

kitchen didn t have everything needed to cook

mini bar could have been free!

didn t like that the mini bar wasn t free with the room regarding the price you would have thought that the

breakfast, parking service, dining, gym, room comfort

came back from a concert at 10pm and it was impossible to access the restaurant or room service

room service availability, it would have been a nice gesture to provide some compensating factor -

the kids really liked the cool shower

location pet friendly ease of arrival and departure. you just pull up and they park your car

love the location, very kids friendly, and the room was very clean and spacious.

no complaints gym felt a bit sad and unloved but the equipment worked

no parking, no room service

we had a lovely time. enjoyed the pool and sauna

gym and sauna were top notch. im 6'5

gym, pool, dining all top level

the hotel had great facilities, i especially enjoyed the pool and sauna.

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

spa suite king bed

wish wifi was a bit faster.

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

fireplace is a nice touch

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

the gym isn't great and there doesn't seem to be much else in terms of facilities.

7miles away, close enough for myself, my husband and two small (under 10yo) kids to walk to even in dead of

rooms not serviced during covid although the room service sign is still placed in the room

although pet friendly cat was not allowed

firdge was not working and of course no one could fix or replace it the room was not fitted for kids

kids would have loved bacon instead of sausage both days of our stay but everything else was great

didn't get to use the gym and pool, but they were nice

free parking

there is a gym available 24/7

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

location, parking, bathroom, very clean room

not being able to have breakfast onsite.

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

great facilities. amazing swimming pool and gym

nice breakfast

pet friendly policy

services, such as luggage storage, a lobby with snacks, tables with power outlets, and parking for guests

pet friendly and the people are so nice

just said we are pet friendly (so what do you expect

large parking lot with ample free parking

easy in and out. brought the family pet (dog) with us. patio access was ideal.

breakfast was just phenomenal

there was on site parking

the manager in the afternoon/evening was incredibly helpful with parking the u-haul we had

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

gym small, but at least there was one, which was nice

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran

easy parking access, and huge morning breakfast 7-10am.

breakfast each morning was good especially being able to make waffles

laundry facility for long term guests, value for money

wifi didnt work for part of the stay

location great, close to the highway. late check out was free of charge

the wifi worked well, and we were able to get parking for our car close to the entrance

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

nice rooms; good pet property

small swimming pool but good for kids

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

hard to sleep with kids running in hallways, ppl yelling

facilities were clean, great breakfast selection, comfortable bed and easy parking

the free breakfast was much better than expected

pet area for dog to do..biz..behind or side pet comfort area

pool water was too cold. tub should have a hand rail.

easy access from the main highway. room to park with a small trailer.

paid ev chargers were available and functioning

breakfast selection was great as well as the coffee