location was amazing room was clean pool was great parking was great

do better then got down at my daughters level and told her to shush and to be honest my kids were so

free wifi, and at a good speed as well

uncomfortable bed, lumpy pillows, pay tv didn't work nor did wifi. expensive for what it is.

location was amazing room was clean pool was great parking was great

beer prices at the bar were a bit extreme at $11.40 for a pint which is a shame.

there was a complimentary offer of two free drinks at the bar & restaurant, which was a lovely touch

dining, bar & live music just downstairs

there is a restaurant, bar , atm machine and amusement inside the hotel

quiet room with parking included

let us check in an hour earlier so we could use the laundry to do our washing after a week's cruise

lovely friendly staff 7star comfy bed sparkling pool the best hot chocolate dupplied in the room

good bed and pool. friendly staff.

clean plenty of parking and friendly staff.

even knowing no wifi i'd stay again but with fore knowledge this time

gym and pool

facilities, pool gym, free laundry and ice machine

to place of work, clean, comfortable,pool for the hot days, liquor outlet and restaurant right next door

room was right next to the spa pool, with young people using it loudly in the evening and kids shrieking

love the pool / gym / courtyard

no room service.

plenty of shops close by, golf course only a short distance away

restaurant area, bar etc

done guinness in the bar which was a bonus

i entered the room was just giving a weird smell, smelt like wet laundry

a sign should be up that if unattended see temporary bar

wifi was totally unable to be connected in my room

no complimentary chocolates, no comfy chairs and no laundry. would make the stay more fun.

great parking right outside the room door

size of the room, very clean, comfy beds, good size kitchen

comfortable (which automatically scores a 10 out of 10) and the room was spotlessly clean and parking the car

could upgrade the use of wifi for the clients.

friendly staff easy parking plus fair price for large room

the kids were very loud late at night running up and down the hall, signing and yelling

we enjoyed ourselves and our kids loved it

rooms had all we needed , pool and gym , laundry facilities.

enjoyed the small bar and food. staff were friendly and helpful

room was clean, spacious, aircon was comfy, kettle and basic kitchen things provided

wifi was

has everything you need for an overnight stay, great rooms, restaurant and pool.

clean rooms, heaps of parking

a shade sail or umbrellas over the pool area would be nice

told the day before we could check in early we arrived soaking wet they wouldn't even give my kids a towel to

good location. conveniently closer to grocery store. easy parking. overall a good experience

the rooms are spacious and amenities were good, there's even a communal microwave in the guest laundry room

kitchen sink, cutlery, cups plates etc, toaster and microwave

great little place. nice pool and bbq area everything very tidy super helpful staff

lots of kitchen aids which was really

location, near the waterfront, handy to train station and sports centre we were based at, pool was very nice

helpful staff who were able to check us in early and assist us with laundry

like how the facilities are very tidy, laundry room is also accessible, great customer service and very friendly

free drink at the bar and discount on the meals. the food was great.

comfortable bed, good wifi, large parking, fridge in room

free parking is also a bonus

wifi speed to slow

wifi and no undercover parking however the cost of the accomodation takes this into consideration

no kitchen sink with no tap. had to use basin in the bathroom for drinking water.

prefer not to be near the laundry noise

wifi didn't work the whole 2 days we were there, could not connect.

excellent accommodation. good size rooms and awesome bathroom. heaps of parking

parking great , beds comfortable, great shower

off-street parking was available

undercover parking

both the kitchen and the bar staff were exceptional, very friendly and went above and beyond with their service

wifi or internet cable was not work

website is misleading, saying you provide room service, when guests have to come down to reception to collect

location. excellent customer service from staff. good facilities with pool, laundry and gym

location very good. room very comfortable. laundry free to use that was excellent

very comfortable space and practical furniture/kitchen facilities

and helpful being able to log into netflix and amazon prime on the tv was a great and the free wifi was decent

wifi could be a better it was a bit spotty as far as speed.

clean and tidy, very pleasant staff and convenient parking

the pool was also heated

organised with conveniences like self operated laundry, microwaveable meals at front desk, good parking, clean

spa tub in the room, very relaxing, perfect after the week of hard work turned on the jets in the

room and bed with good wifi in a great location

bar attached was interesting and served good meals and a bonus getting a discount when you show

tired, worn and needs an overhaul. no iron in the room or laundry had to purchase one myself.

other people parking in my allocated room car park.

only the wifi was a bit awkward but eventually worked ok.

clean and spacious with good facilities and plenty of free undercover parking

the room service was fast and food well priced and peri chicken burger excellent

a lot on the room service menu

the room service was always delicious too

didn t realise they had free wifi when asked in the above questions, was never told, we used our internet off

staff very accommodating with little kids in the

kitchen had the basics, there were laundry facilities on site at a small fee, playground, basketball court,bbq

onsite parking was included and was close to my room

facilities eg outdoor swimming pool, playground, laundry

right near nissen arena the games room was great for kids the restaurant was amazing and open on good friday,

is no wifi

good for parking quiet and the pub meal was excellent

very welcoming friendly staff top notch rooms and bar and restaurant is excellent

residents coming back from the bar were noisy and rowdy but they settled down pretty

at the back of the hotel close to maccas and other food shops the hotel has a restaurant, sports bar and a

i left hotel one day before end of reservation no wifi in the rooms

staff were friendly and parking was easy

secure parking could have been better.

the bar down stairs

car parking and location of restaurant

the location, pool area, decor & cleanliness as well as friendly & helpful staff.

were lots of ants in the kitchen area

glasses and dishes were all in different areas of the kitchen

chargeable wifi

everything! kitchen facilities, rooftop pool, location.

free undercover parking, and pool and small gym access

there's also a mini gym and lovely pool with bbq facilities

taken out security deposit when already paid for stay, then have to wait to get it back room

everything i needed is catered for, and room service quick and easy

was no plug for the kitchen sink so all the washing up provisions are hard to use if there's no plug

of 5, price for a room is the same price you would pay in the city for a hotel with a pool and gym but i guess

trying to figure out how to access the wifi was confusing

the bed was two beds put together and no kitchen

we also really liked the access to i feel good gym

stay here whenever they are interstate and always love it - the rooms are amazing, the food and wifi is great

there is also an onsite laundry and off street parking

the facilities are fantastic, from the pool and laundry to the courtyard and bbq area

parking was a little tight for the ute but not much can be done about that

kitchen facilities not suitable for longterm stay

no kitchen sinks or drinking water supplied had to use bathroom sink

needed a sink in the kitchenette.

no sink in the kitchen

there was no light in the laundry and it was a bit cluttered

was dated we were told no wifi when we arrived as there had been a storm and wouldnt be fixed for a week

wifi and the aircon heating worked well for us.

one great staff member on the desk, comfortable room, very clean, great wifi.

parking was easy and free

broke down with kids inside, parking was very tight

we stayed for four nights but our free wifi code only lasted three nights

nice to have been offered fresh milk with the breakfast not long life milk in a kids popper box, best to just

bonus free drink at the bar and lovely, lovely staff :)

the room was also big, good parking

the room service and the wifi also good coffee

being on top of a bar my teenage kids were cat-called a fair bit, but other than that, would stay here again

bedroom apartment was amazing and big enough for us and our 5 kids

lorraine had a group heading that way in the shuttle and offered

had an excellent stay, with a new bar restaurant you don't need to go looking for food

the staff are super friendly and went above and beyond to help me with my laundry and anything else i needed

the location was easy access to the port side car parking, eat street.

plenty of good size parking spaces

the laundry (washer and dryer available 8am 6pm) was really handy after we got caught in the rain and

laundry closed too early

side , within in a few minutes walk, self check in , large well appointed room, with plenty of parking and budget

everything with the exception of dinner, (room service) vegetables were cold and half cooked, prawn sauce

in the bedroom, swimming pool and easy access to city centre

i booked a room specially with a corner spa in it, the picture shown on my booking was the one with the corner

pool looked little cloudy and uninviting.

very friendly and helpful staff, free laundry facilities, comfortable beds and room

to the airport easy access private parking great price very spacious excellent for one night for the 4 of us

close to woolworths, and food venues. added bonus a pool and close to the airport.

no room service or restaurant

we were advised of this prior to arrival and staff offered to help either cases server times pool could do with

room service: enjoyed the steak burger i had for dinner. great staff!!!

we were woken early by the laundry truck.

kitchen was great with all facilities

value for money , staff helpful and now the breakfast bar on the roof top was nice.

some of the gym equipment was broken

the staff at the reception were superb but some kitchen staff were not friendly nor welcoming.

no detergent in kitchenette to wash dishes

back , shower in the 1st room the rain shower head didn't work and having a shower flooded the kitchen and

wifi was a strong connection and the air conditioner (so important for brisbane summers) was cold

the bed was great and the mini bar was convenient. the location was close to the airport

we just hope that free breakfast will include all the occupants as well

ac regardless which wasn't really a hardship), and the 3 single beds made it hard to get to the kitchenette

nice comfortable firm bed, excellent breakfast and fantastic staff.

airconditioner control was hard to read. parking very confined

breakfast was adequate and good value

breakfast the next morning was fantastic - down in the cafe and more than exceeded our expectations

bar and food available

no room service, no restaurant on site (it was raining so we didn t want to take 2 small kids out to one of

was a lot bigger than expected the three beds saved me having to listen to the kids argue for the

and most importantly pet friendly without any stupid fees

it grateful there was a laundry

always grateful for this motel as it is pet friendly

that it is pet friendly

access was easy. the staff were friendly. facilities are nice, big communal kitchen and laundry.

location excellent - free parking & wifi perfect if you just need beds for the

room had been nicely refurbished and very clean with a functional kitchenette

free wifi

there was no room service to change wet towels, empty bins etc

thankfully i had bought the kids small blankets for them

the wifi was fast and the tv s were smart tv s (could access netflix and youtube etc)

very quiet and has laundry facilities which is free

no where for the kids to play outside. isn't fenced. fold out bed was horrible

small for 4 adults and 2 kids but was fine for 1 night stay

guest laundry available which is great for you if you are planing to stay a bit longer at the hotel

paid parking available

the room service food was lovely, the view was great and the pool area great.

parking was spacious

wifi couldve been better but def not a deal breaker

no room service except platters on a sunday evening.

hotel in brisbane ( not all rooms) beautifully restored art-deco building big, spacious room ev charger was a

kitchen staff need to keep an eye out for new customers on the bottom level.

friendly helpful staff. great food. amply vehicle parking.

there was no room service. felt the room was quite expensive for what you get.

no pool but a 15 min walk with a 6yr old and 3 yr old to southbank, where inside is multiple water

we used the laundry facility. it wasn t ventilated so very damp.

no room service

wish it had a hot tub and pool have stayed a couple of times now and will stay

wifi worked well, bed was comfortable, and bathroom was

kitchen plenty of space friendly and helpful staff & management location to storey bridge

free parking

the wifi could have been faster

we had a lovely greeting & really appreciated the fact that there was secure parking available at no cost

very well located, friendly staff, clean and a lovely pool

enjoyable all round....clean.....good food....good bar service....pleasant atmosphere.

could not get wifi in the rooms

the room is so nice and huge, smells nice and relaxing. and the staff on the bar are amazing.

wi-fi not in hotel room, only in bar area (lot of noisy patrons there)

wifi did not connect to room, despite several attempts to rectify

the wifi isn t stable.. i need to connect it from my phone..

the spacious feel it has even though it is so close to the freeway - loved the spacious parking right outside

a/c in bedroom didn't reach lounge/kitchen making it uncomfortably warm and humid in that area

room service food was rubbish

when the spa closed early on a sunday

room service had on it that you could only order a drink with purchase of food so i had to walk

couldn t connect to wifi

work, restaurants extremely comfortable quiet private balcony with comfortable outdoor furniture pet friendly

i travelled for quiet time away from my kids and that was not achieved

the kids wished there was a pool hehe apart from that great!

stove in the kitchen, you can only cook by microwave

this was annoying after a late arrival with hungry kids

wifi is fast and free plus unlimited

bed was comfy, big room with lounge, mini kitchen, big tv very clean and quiet

a lot of hotels and i like to take our breakfasts so this is why i make sure the property has a kitchenette

the pool setting was terrific and so easy going

liked the lobby bar, the ice cream shop and the water fountain near our room the gym, it had excellent facilities

facilities, gym, pool and restaurants and the decor was beautiful

the beds are so comfy and room service was delicious and fresh

we however were shocked to find that the kids not continue to swim and enjoy the pool for additional hour post

people from the roof top bar smoking out the front of the entrance, unpleasent to walk through

especially loved the roof top bar and pool

excellent gym

delivery fee of 7 dollars for late night room service

location and pool rooftop!!!

wifi heater shower head

staff is easily contacted & plenty of parking

bus stop right outside property good wide parking spaces

only thing wpuld be the wifi wasnt as strong

tv no wifi, i had to wait in the parking lot for half an hour before checking in

loved the gym and the pool. and the staff were really nice

comfy beds, lovely cool air conditioning & great breakfast

empty bar fridge accept for milk

don t think wifi should incur a cost in this day and age

it seems bizarre to charge for wifi these days. self parking cost of $45 is obviously a rip off.

the pool bar and resturant have delicous selection of food

extensive late-night room service options would be good

there was lack of information regarding wifi and the facilities such as the pool (we didn t even know where

in double room where our older kids stayed, the bathroom in middle had a glass wall with modesty curtain on

room service menu was absolutely fantastic a great variety of options that catered to every

i liked pool area too

laundry is nice but there is only 1 machine for everyone which means you will most likely have to

wife, 2 kids and i we loved our stay at the royal

great location, the pool was also a hit for the kids. parking was also great.

the old school grandeur of the hotel, the beautiful and well appointed rooms and the exceptional room service

stay here frequently, the place is modern with a good gym, outdoor pool on the roof, and magnificent views of

easy check in and access to car park. well stocked kitchen.

gym opens at 6am (i'm up at 5)

nice pool and gym

room was clean and had full kitchen will definitely be back

room, in room spa was very nice along with alexa speaker

the spa bath was amazing

are the best i have seen (grill'd and tartufo) and the rooms were big enough for all of our kids

lovely roof top bar and views with scenery

the room service is good

sam at the pool bar gave her an ice lolly for her special day

kids loved the pool, and there were plenty of gluten free options with the buffet breakfast.

the pool is amazing especially when the swim up bar is open

up bar needs to open during the week

the breakfast was next level, don't skip it: be great if there was ev charger available

(i wanted to be close to the valley but far enough to avoid nightlife scene) the gym and the pool you can use

free wifi wouldn t connect

the room and balcony needs a deep clean, not just a feather dusting. no on-site room service.

maybe bar staying open until 10.30pm

room service wasn t even available and we booked a balcony with a veiw and instead we got a

great that we could use the pool and gym at the westin for no extra cost

the ability to use the beautiful pool and gym facilities at the westin next door was an added bonus

didn t get our bathrobes, slippers, free wifi

the bed was comfortable and wifi quick and easy to use. reception staff were very well trained

room service was like uber eats i paid a tray service fee and our food came in take away

refurbished rooms with a comfortable bed and great views facilities such as gym and sauna were awesome

very nice hotel, clean, big pool, nice gym and nice whirlpool

milk should come with the breakfast coffee with the accommodation package although the hotel is pet friendly,

comfortable, love the style of the hotel, room service was handy and pool great for the kids

easy check in and out, staff are helpful and friendly, easy ordering if room service, plush, plush bathrobes

loved the rooftop restaurant where we had drinks and breakfast , staff were friendly and value for money

spa bath was amazing!

the service, the valet parking, the room service, the pillow menu, the rooftop bar and pool

excellent breakfast, great location, very helpful and efficient staff lovely well equipped room

pool was excellent, little disappointed with terraces food not up to stranded

noise from bar downstairs, didn't finish until 1.30pm wifi did not work

vibes, cute little gym available

secondly after working all day on a job in the city and planning on a relaxing sleep away from my kids for the

was only open for breakfast and they don t have a pool or kitchen facilities in the room

the wifi seems to expire every day (i m not sure), but that s not a huge deal

warm meals for room service would've been great too

dining hours and an open spa would've been great, as i wasn't aware of its closure until the booking was in

vegetable omelettes amazing my kids loved pancakes fresh fruit and veggies juice

very good and fast wifi , staff are very nice and helpful easy to walk to shopping malls

service upon arrival was excellent rooms were beautiful room service was devine

unfortunelly the spa was out of service due to maintenance.

bed was super comfy the apartment was so spacious laundry facilities including dryer

the pool and gym area is designed in such a way that it for the use of the residential apartments a lot could

the tv / wifi wouldn't connect

good sized kitchen with everything you would need

safe parking

quiet, good chairs and table, wifi worked well, helpful staff, somewhere to park ute and trailer securely

parking available, comfortable rooms and clean bathrooms

reasonably priced and clean. free wifi and foxtel

clean easy parking close to a good meal

we had room service one evening and that was very enjoyable and tasty

with the wonderful relaxation options, including the swimming facilities and the well-equipped gym

the staff are very attentive and the small inclusions like the free mini bar are just nice touches

only disappointing thing is that there isn t a heated spa, there s a heated pool but it s not hot enough

signage of when facilities were closed as we decided to have a swim after 9pm, read the pool room and it only

new bar service is very handy for buying a wine or two and not having to go out, coffee barister

free breakfast and wifi a bonus

close to airport clean/quiet/easy/more available if i needed it eg: bar/breakfast/meals/service

wifi was free not paid for

guest laundry was very good

large room and good to have a large double for us and two single beds for the kids

the whole 10th floor smelt like cigarettes, burn mark on blankets. not good for my 2 kids

(paid) laundry facilities available

wifi slow unless you purchased faster

pool was not open, and the public laundry had no readily available conveniently located place to acquire laundry

my request as i was not comfortable with variety of small bottled alcohols in the presence of my kids)

buffet breakfast our kids were a bit noisy so we were offered the private room one morning when we got there

room services response is okay

reception, restaurant and bar area was lovely wish i didn't bring my kids so i could enjoy it properly

more shade in pool area would be great

location. good kitchen. friendly staff. close to a woolworths.

it was a shame the spa wasn't working

free access to swimming pool, sauna and gym

than reasonable with a large comfy bed, decent bathroom with a deep bath and excellent little kitchenette

limited wifi if you are advertising free wifi then there shouldn t be a limit on data.

walking distance to all the shopping and usual food outlets which keep kids happy

bring back the trays and metal cloches re: room service (as opposed to plastic wrap)

no tv in the 2nd bedroom to keep the kids happy, so they parked themselves in our bedroom

excellent room service/menu and breakfast

the wifi wasn't great

i love the self serve bar on the 4th floor, with espresso martinis on tap

the only one thing missing from the hostel is laundry facilities onsite otherwise, its great

wifi connection is bad.. and break fast is the same

change of ownership meant that certain specific items like cheaper parking and the mini bar were not forthcoming

the lift doesn t work so you have to use the fire stairs where they store all the dirty laundry

more room service food options.

could have been a few more plates and glasses in kitchen.

nice pool and spa area as well as gym

looking forward to using the spa but unfortunately it was

nice pool and spa area as well as gym

laundry had to be chased up, delivery late by 6hrs although staff sorted the issue when alerted.

the idea of using my phone to switch lights on/off, control the tv & air conditioning and order room service

the roof top pool was fabulous

room and servuce great -location perfect , loved the pool bar area

location is excellent, rooms are very comfortable with complimentary wifi.

bags upstairs for us and was super friendly the rooms make you feel like you are royalty as the kids described

i was keen to try fat noodle or gambaros but we ended up getting room service which was still very good food

room service food quality was average, shame it did not match the other outstanding elements of our

the hospitality and the bar snack made me feel very comfortable

the gymnasium was clean and well equipped for our use

a big deal, but couldn't use the pool due to the large number of kids splashing around in it

great pool and bar area

and concierge- so helpful, being a mum of 3 kids, oh and the valet parking- thank you so much even though it

the spa had an unusual smell...

wifi was a little slow and hard to connect to

no laundry for your clothes no microwave only small fridge and a cattle

no laundry facilities in the entire building either which made things difficulty as we were there for

availability of the gym and pool until late

more room service options would of been nice

as a thoughtful birthday gesture, we were also treated to a complimentary drink each at the bar downstairs

i didn t stay for breakfast

room service and food/beverage staff are efficient and well-skilled

but it is affprdable, in a good location, breakfast is fine, free wifi that woks

facilities were good including laundry and gym

wifi needs to reach our rooms & maybe a swimming pool will be the icing on the cake of a wonderful

restaurant menu could do with an update. no kids meals.

the staff was exceptional and the gym is well-equipped

clean, had amazing facilities including a pool and gym. bar and restaurant were wonderful.

and beautiful rooms, kids loved the pool, yummy breakfast, easy to go next door for a more family-friendly dinner

and beautiful rooms, kids loved the pool, yummy breakfast, easy to go next door for a more family-friendly dinner

gym a bit under equipped.

tv screen mirroring doesn t work with iphones and hotel wifi doesn t help connect the tv

also used the gym one morning and for a boutique hotel, it was fine

has an on-site gym however limited equipment

little gym in the hotel was perfect

there was no soap in the bottle in the shower and no water pressure, no room service, couldn't find a compendium

there was no laundry facility. and it s overpriced

next time i stay i'll definitely be checking out the bar and restaurant as well

i felt like i got a real bargain

was no bin i ended up putting my rubbish in a laundry box or ithink it was it couldve been a

pullman should have its own standard size pool.

breakfast was incredible and staff very helpful with advice

this is frustrating when you are travelling with kids

gym could use an update on facilities and location - it is located in a completely separate

the rooftop bar is also not open on sunday's or monday's, which was disappointing

staff were extremely friendly unfortunately pool was closed but i ve heard it s great

amazing and attentive staff, super location and awesome decor. spa and wet were wonderful staff.

pool and poolside bar are

incredible. fave spot would have be the pool/pool bar!!

the facilities with 24/7 pool/gym was one of our highlights and the location is great to be in

the room service was good and kids enjoyed the pool and location of the hotel is perfect

excellent room buffet breakfast & facilities

reasonably priced. great location, friendly & helpful staff, clean rooms, lovely breakfast

if there was a self laundry available, would have been good. because we stayed a couple of days.

feeding kids breakfast

mini bar reasonably priced and convenient

the guest laundry

laundry bags stacked up outside the door

he bed is very clean and and also enjoying the free wifi,

great location. bar and restaurant at street level

facilities are great - the pool very welcome after check in

paid parking, slow wifi, road closures during stay.

kids said the pool could ve been cleaner as there was a few baby wipes in there when they were

restaurant menu and room service were enjoyed by the kids

no movie channel and was told to use wifi to download something