pool was also a big hit with my kid

gym and swimming pool are nice

restaurant, swimming pool & gym are excellent

hotel location very convenient. pool and spa available. room was clean and well equipped.

great location and not full of kids at the pool

view from room was amazing and it was a big clean room - very comfortable. wifi was good.

room service said it would be 15-20minutes but an actually took over an hour

tub didn't have powerful jets room service closes at 9pm pillows were too high (needed to be heavier but not so

wifi was not always working in the rooms

pool with a mountain view lovely rooms with a fantastic bathroom so close to centre of

not pet friendly

issues with the laundry machine

pet room had a door to outside which was easy for letting the dog out.

pool was great for the kids, resort is nice looking, price was right also

spa room

free parking

you get 15% off at the bar that s attached to the hotel

pet contract was a little wild

they have 5 dog friendly rooms and they don't charge for your pet

location and pet friendly

great central location. clean rooms. free parking and wifi

wifi system was fine

loved the kitchen facilities

due to the location, the parking is very tight.

and i like the property because infrot of ur room its just the parking spot of your cars and very convenient

no breakfast included, swimming pool open to late daily.

had two bathrooms, a full service kitchen, dining area, family area with huge television and a fireplace for

found some ants in the kitchen, but we were on the ground floor with windows to the wooded backyard

the suite was great, fireplace, soaker tub

very clean room, great staff, decently good views of the sunrise and mountains, great parking, great distance

my kids loved the place as well

didn't have a swimming pool

very friiendly to pet

i would recommend this hotel and spa as a relaxing place to spend a weekend in canmore

no pool or spa service during our stay

the fireplaces in both living room & bedroom were amazing and broughtt the cozy vibes

there is a spa on site which is not affiliated with the resort but, you can do a day drop in and enjoy the

been there before and they used to have a kids splash area in the pool area

the bigger bedroom with fireplace had two twins pushed together so we ended up trading with our daughter

each suite is equipped with a kitchenette and laundry and makes the stay very easy for a family

pool, hot tub and waterslide were also great

parking was confusing

a ils bathtub), the price is very too high for the econo room , no breakfast include, the wifi is not

the only negative in the whole experience was the wifi signal was never good.

having a laundry room is helpful

the kitchen is well equipped with the stuff we needed and there is also a clothes washer/dryer

location was excellent. kitchen was great. laundry machines were extremely appreciated.

wifi was fast and the provided soap and shampoo are good quality

terrible wifi connection. shower door leaks water onto floor.

apartment was clean and kitchen had a french press for making coffee

size of suite, great pool and gym facilities, great cafe on property

after a long day of hiking we would loved some pool and spa time

we all enjoyed our own space and the complete kitchen, the laundry facilities and access to outdoors

like everything especially the fact that we have a laundry room inside

we loved having a full kitchen and the water pressure in the shower was great

parking kind of sucked.

was great especially when travelling with kids

was there just for one day and we had a very good time there the kids enjoyed the pool and the breakfast was

full kitchen and spacious room

brown-bag-breakfast was fairly reasonable and very convenient

also, there were only 3 spots for parking and those spots were tight and not really easy to get into

hosts were extremely welcoming, the property was easy to find with parking available

parking is easy & secure

amazing breakfast and friendly and helpful staff.

beautiful place. staff really nice. great breakfast.

the room was amazing with a big spa tub and fireplace

a little hard finding the parking.

breakfast was fantastic, a highlight of every morning

bed is very comfortable and warm, the jacuzzi tub is excellent, and the fireplace was a lovely touch

especially with tub and fireplace in the room

the room with loft was cozy and worked well for myself and the kids and the pullout was comfortable enough

wifi access was strong, with two tv rooms (the lower of which had a fold-out couch, so this place

parking..don t come back late because there might not be a space available.

would not consistently stay connected to wifi

wish the kitchen or bar was open

wifi connection wasnt great but i was not there for that. kids complained a bit.

we were especially impressed with room service

the spa is also very good

service breakfast, excellent

hour room service helps with jetlagged children, indoor pool open until 10pm for kids and 11pm for adults and

what i ordered, also when i checked out questioning the bill, found they double charged me for pet fees, was

they also have a wading pool, great for toddler aged kids

my kids room was a little tight for the price but also beautiful with an amazing view

room service was not an option because of the price

they also have a wading pool, great for toddler aged kids

laundry, grocery and liquor store are in the main building, bus stop is in front of

the kids also enjoy the pool and water slides

there is a huge lovely hot tub (and water park) that is unavailable to guests in the morning

wifi very very slow

in directly banff city centre but within walking / commuting distance + ample parking + strong wifi connection

parking was limited, especially during their construction

pet friendly.. and the room was clean..

parking lot is a tight fit.

room was spacious and comfortable - wifi fast - offer of free public transit pass.

room had a steam jet in shower and spa jets in bath, the room was spacious, clean and comfortable

the wifi. didn t work. we were in 105

originally room i booked was 259$ when i checked out it was 359$ plus pet fees, not exactly sure what happened

there s free wifi, 24hr laundry and a book swap and a small kitchenette if you want to cook for yourself

free wifi and free parking make this a great place to

wifi wasn t great in the apartment but if you re somewhere that gorgeous it s good to get off

poor wifi and pools out of action

the staff was wonderful we even got a free upgrade to a spacious suite with a kitchen

quiet location out of town- really great spa and restaurant

it had 3 beds so my kids could sleep separately and a kitchenette.

the rooms were comfortable and we loved the heated pool

well stocked kitchen

the bed was comfortable, the room was comfortable and the wifi was free

the staff were all incredible with her and all the extra pet things were super appreciated

had mold in it, and upon acquiring a late check out we still have cleaners in our room at 8 in the morning while

hotel allowed a very early check in without any extra cost, very accommodating and restaurant downstairs was

the facilities, including the gym, hot pools, and guest laundry, were all good and well maintained

convenient gym, great loaction of the property just a short walk to downtown banff

i would be nice to have tea spoons in room, to stir the great tea and coffee they provide, hot pool was almost

lovely staff and facilities, my cat was welcome with a nice pet bed

staff, free parking, restaurant, rooftop hot pool, small touches and beautiful room with a balcony was all 10/

liked that there are pet friendly rooms as well, and that there was a bed, bowls, toys and treats provided

has a bar and restaurant in the lobby building

me fall and didn't ask if i was ok or come over to me but instead raced to the front desk on his golf cart to

we stayed there for 2 days and the wifi didn't work

the facility provided access to a gym, pool, and hot tubs, as well as a squash court

all of the above. also it was a great breakfast!

breakfast was amazing

we also loved the nordic spa and making s'mores in the courtyard

amenities with parking, gym, hot tub/sauna, free smores around the outdoor fire pit, boardgames, eating area,

shared space, bar with reasonable prices, comfy bed, nice design, laundry area, nespresso machine in the rooms

rooms were a good size. we had a mini kitchen and table.

the room was awesome pet friendly renovated was a perfect little spot will be back again !

practical and modern design pet friendly

that we are diligent dog owners and pick up after it some people really take the pet staying advantage for

parking can be tight but there is street parking nearby.

wifi was very inconsistent. would cut off every few minutes.

the large comfortable bed, the spa tub, the staff, the fridge, the parking garage.

the room included a jacuzzi tub and fireplace nice

pool under construction therefore out of use and only notified of this days before arrival when

restaurant has decent offers, the gym has everything it needs

had to wait for a table so they sat us at the bar then we got the best table in the room

i ordered room service nachos for dinner one night

room, nice shower and tub in the bathroom, they had room service which is appreciated, good location, clean

possibly a sign for no splashing in the spa for kids

keg breakfast for room service was a great way to start off our day

excellent king room on the 3rd floor with very good wifi. nice and quiet hotel.

what s more, allow me check in earlier and upgrade my room to the one with kitchen

very clean , kids appreciated pool and hot chocolate

loved the apartments with 2 rooms, kitchen and 3 beds for a family with 2 kids and the price was the same as

on site laundry facility

restaurant in house didn t meet our expectations for supper with the kids

only 'complaint' we would have is the quality of the wifi signal in our room

there is no laundry room

started clearing away at 5 minutes to 10 am we had to ask for items to be brought out for the kitchen

rowdy neighbours at 1.30am. wifi connection very average

i consider this place is not a good option for families with kids

removed and cleaned which to me meant that someone could still get hurt, especially if there were kids in the

including when i needed to print some documents or my co-workers needed something for their kids

also has a very hand laundry and hot tub

be sure to head up to the roof to check out the spa and bar

the staff were perfectly lovely & we got room service for dinner from the chilis

we have a diesel truck, it was too high to park underground, so the staff there hooked us up with a electrical

gym was small, hot and had no treadmill (handy when air quality is poor)

they were able to accommodate our early check in.

interesting layout. lovely, unique hot pool. laundry facilities were useful.

pool & hot tub was

the gym is really old

super convenient to downtown. the steam sauna was nice. clean room with fireplace.

room was spacious, the hot tub and pool had a nice ambiance

the bar could have been open later as i found it closed early of an evening

i asked about their laundry amenities and was told its a laundry mat two blocks away

wifi strength could have been better

it was really difficult to go up with kids and 6 backpacks nobody is there at the reception to assist you we

wifi was very sporatic at best

the room was clean, the wifi worked really good and the

the wifi was good

clean rooms with fairly new decore. spacious room. great breakfast. crisp clean sheets.

good wifi

pool was small but well kept and great for taking our 7 year old for an evening swim

breakfast included, swimming pool included, coffee and tea in the lobby

walk to breakfast

asked for late check out, the staff said yes for 1pm. but they checked us out at exactly 11am.

nothing major really- breakfast was average, no pool.

no air con no mini fridge thin walls with screaming kids running down the halls

outside noise from kids skateboarding continued most of the night

next door was great, underground parking, laundry facilities

enough beds for three adults and two kids in a family room, friendly staff!

we brought a pet and it was convenient to take him out through the sliding

spa and coin laundry available on property

the room and bed it s just fitted with me and my kids

pet friendly

location, free underground parking, reasonable rates, recent renovations, comfortable rooms, and friendly

was perfect washroom was nice and clean beds were comfy had a nice balcony to sit on wifi worked very well

wifi is reliable.

had to go to next door hotel to do laundry. parking not easy, and very noisy at night

recieved early check in which was greatly appreciated

was very comfy and my kids really did enjoyed the pool

we had some wifi issues but otherwise things were great

staff were friendly and helpful, nice pool area to relax for adults and kids

loved the pool and hot tubs! kids really enjoyed it! staff was so friendly and helpful!

balcony fireplace, pools and fire table

the room, loved the facilities, loved the vibe of the hotel, loved the outdoor spa, loved the gym

i don't believe there was room service.

free parking, an italian restaurant in the property, a business centre, gym, spa

the hot spa at the rooftop is lovely

guest laundry facility at a neighbor property

parking garage is a wee bit tight for an suv but doable.

gym, not enough space even for one person no laundry service

the room service people l walks in without knocking and the guy who carries the towel and carts

parking spaces for the cars were really tight, necessitating multiple adjustments to get the car in

location, fa and fire restaurant and staff were great, pet friendly room was nice

the wifi wasn't great at all

gondola shuttle and public buses outside front door, fantastic supermarket across the road

the location was fabulous and there was a free shuttle to the gondola which is a must do

easier then packing the kids to a restaurant) and it would have been awesome if they had a pool for the kids

self service laundry was very useful specially as we were on a really long trip

laundry facilities downstairs which is handy if you've been on the road for a while

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as

tv is also locked to poor channels and wifi is very slow

we had upgraded our room when booking due to food allergies so that we would have a fridge/kitchen to store

the wifi is not free

large rooms and great amenities for families for example, they have a laundry room where you can wash and dry

biggest spa bath ever

gym is very small

no one showed us the pool and gym

off site pool jacuzzi and laundry, but close enough to not be inconvenient.

free onsite parking and if the carpark is full, we can park in the basement of the hotel next door, a key card

the wifi wasn't as strong as i'm used to at home. but not poor either.

were upgraded to a suite, a wonderfully spaced room with a kitchen and lounge

save water and laundry usage which is good

is a very quiet place except our room was placed just above a kitchen exhaust

great wifi signal. good location. comfortable bed. great views from the hotel.

the focus is on the chef and bistro, there is no breakfast, room service or bellman included at this level of

the bar and restaurant closed pretty early

room is small . wifi is toooooo slow

wifi service to look up hikes and things to do in the area but we didn't use it too much and

have appreciated wifi but understand it's tricky - we couldn't get cellphone reception there even

small primitive cabin, no fridge, no wifi ,no kettle,over used towels which were not changed, no house keeping

nice fireplace and good

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the