we loved the hot tub / mini swimming pool which was a great plus

a pet friendly room meant being on the main floor which meant we had to keep the curtains closed for

free wifi. comfy bed. location.

fast (free) wifi

free parking was a giant bonus

stayed for 2 nights in the 1 bedroom suite with our 2 kids

the pool parking location the rooms

location excellent, laundry facilities a plus, helpful staff, clean and comfortable

perfect place to stay with kids. and our room have a very nice view of the mountain.

location and parking very convenient

staff was cordial although i had requested early check in and was bluntly told i had asked for no feathers but

a pool

great location. decent on-site gym. clean. comfy beds. friendly staff.

parking garage is narrow and ceiling is too low so that the open trunk may bump the ceiling

the wifi did not work. the gym was not open.

the room was very spacious. the pool is clean and the kids were very happy.

the staffs are friendly too,i had breakfast and it was just the best the for my kids in the morning

pool, the room and the location

loved the pool and hot tub

updated rooms pool and hot tub free breakfast free underground parking

fireplace in the room gave it a wonderful 'wintery' feel, exactly what we were after

no hot water couldn't bath the kids or take showers

pool hours- wish if opened a little earlier

fireplace, pool

gathering rooms had no tables so no way to play games or entertain with kids or friends

the guest laundry was a great addition not found in many hotels and was very reasonably priced

having chili's deliver room service was nice on one lazy night

centrally located, nice bar and restaurant, clean and comfortable rooms, friendly staff.

the grotto pool, walking distance to downtown. chili s restaurant was great too

appears to be inadequate room for the hard-working housekeeping teams to keep their carts of laundry and cleaning

hotel is beautiful, the staff are amazing, the restaurant and bar were awesome

brilliant location, well designed and very clean. great parking. laundry available.

free parking, an italian restaurant in the property, a business centre, gym, spa

the rooms are clean and has a kitchenette with everything you need

staff were very helpful the fireplace was bonus and underground parking great experience and great facilities

fireplace in the room was an excellent amenity

we stayed there for a fireplace and had trouble with it working properly

the hot tub and pool was a nice addition to the stay as well

morning breakfast was very good and delicious, and the access to the pool area was one of the best parts

was large, had a fireplace and view over banff ave and the mountains

downside is the lack of bar and dining

spa and sauna available

no laundry service

there was no pool for the young kids, the whirlpool was too hot :(

lay out, small room, broken fireplace, broken tiles

the location, friendly front desk staff and excellent hotel for pet friendly !!

wifi horrible. no room safes. no computers to get boarding passes

last stop for travel agency hotel pickup beautiful decoration and view discount for airport shuttle and

hotel location is extremely good, with gondola free shuttle just in front of it or bus stop just next to it

would like to see a pool besides a hot tub and sauna.

the beds were comfortable, the kitchenette had everything we needed and just a short walk to downtown

room service is doing a good job

the pool was closed, but we were able to use the pool at a nearby hotel.

wifi was slow, waffles were dry

loved the apartments with 2 rooms, kitchen and 3 beds for a family with 2 kids and the price was the same as

all the family (including three kids in their 20s ) loved that

the pool is small but good to spend time after the day trip with kids

the bed, the home made soap, parking, and the checkin and checkout could not be easier!!

pet friendly and the keg is just in the hotel. staffs are friendly too.

location and cleanliness and it s pet friendly

beautiful fireplace. very clean.

i should have a little kitchen to that i can cook somthing.

restaurant has decent offers, the gym has everything it needs

the fireplace in the lobby was beautiful

everything. large room, with comfy chairs. easy check in and check out. great wifi.

the staff was laid back, chill, and unlike most hotels the breakfast here was amazing

it s beautifully decorated and the staff is super friendly. it s super pet friendly!

the breakfast had everything we needed and though it was often busy (christmas holidays) we could

comfortable, big room and kitchen

the bed was comfy! the kitchen was nice! the room was huge!

clean, bed was extremely comfortable, spacious room with small kitchen area

paying for parking, no wifi

there is laundry facilities available

hot water in the showers was not hot, although the hot water in the kitchen sink was extremely hot

we made good use of the car park, communal tea room and laundry facilities

the kids liked the pool and the breakfast buffet

i like the fireplace, although it s not a wood burning anymore, still nice

i wasn t a big fan of paying for wifi, but hey i didn t read the fine print, as well, paying for parking

no free wifi

we were very keen on using the recently re-opened pool and hottub - unfortunately, some guests ignored the no

its location, enough parking.

there is always a parking spot available

had to request second bar of soap and more toilet paper.

air conditioning, pay for wifi, and outdated decor

also had access to their laundry but we didn't use either service

this happened even though i had asked for a quiet room in advance because if the kids

wifi was great

nothing major really- breakfast was average, no pool.

asked for late check out, the staff said yes for 1pm. but they checked us out at exactly 11am.

can t be beat, friendly staff, great breakfast nook , nice rooms, and the best location to wonder the banff

i asked about their laundry amenities and was told its a laundry mat two blocks away

slow wifi

location! and our room with a king bed and two singles for our kids was divine!

wifi was very sporatic at best

the wifi worked well almost all the time (one small outage one night)

that we are diligent dog owners and pick up after it some people really take the pet staying advantage for

free wifi, refrigerator, coffee maker, dimmable lights, blackout shade, microwave

had everything we needed and was on a quiet end of town so perfect for sleeping and having a pet so they didn

complimentary bus passes, and made it more convenient than driving around and having to find parking

comfy, location, easy parking

laundry room and cleaning staff

wifi was not good.

be sure to head up to the roof to check out the spa and bar

including when i needed to print some documents or my co-workers needed something for their kids

no swimming pool.

beautiful building. fantastic restaurant and hot pool

laundry services was useful due to travelling and it was a reasonable price too

the spa, the location, the parking

finally, the gym and hot pool facilities were modern and clean

beautiful rooms and beauty outdoor heated pools easy parking

a small kitchen corner is very comfortable for a family

room had a fireplace

the pool mid morning was completely empty with everyone away skiing for the day so it felt like it was

fireplace combined with hotub really made the experience exceptional

and the parking downtown was ridiculously

of the gym and hot tub while there

from jack when we checked in, the room was spacious and the fireplace a hit especially for the kids with their

the room was amazing and room service exceptional.

the beds were a bit too soft (woke up sore back each morning), and the gym could use some free weights

although the restaurant was closed due to the covid restrictions we were able to order room service and ate a

location, shuttle bus to the downtown, gym

the room was very comfortable and wifi was very good.

railing on outside steps, wifi unreliable, no napkins or paper towels, clothes hooks upside

loved the wood burning fireplace

loved the in-room fireplace and kitchen

lots for the kids to do

fireplace in the room was great

spacious room and it's amenities and the pool facilities were excellent too

plenty of parking

spacious room, great water park and playroom for kids! super hotel for families with kids.

is a very quiet place except our room was placed just above a kitchen exhaust

spa not working

by in banff room are nice, fantastic price for money plenty of activity rental included including shuttle into

the staff was very helpful, and the shuttle into town was fantastic

great wifi signal. good location. comfortable bed. great views from the hotel.

terrible parking situation without designated spots and the wifi was spotty at best.

beautiful place! so cosy and kind people. spa and pool was amazing

the parking was good

upon arrival we were placed in a unit with wifi connectivity issues, the front end staff moved us to an upgraded

pet friendly & supply dog bed, dishes & toy

as always the gym/pool and rooms are clean and have good equipment

the afternoon tea service at rundle bar was lovely, and we had an amazing dinner experience on the patio at

guest house room that my kids stayed in was not what we expected for a fairmont property

outdoor hot pool and indoor saltwater pool were both amazing

the room was amazing. they gave us sparkling wine in the room. great room service

washroom sink wasn t draining needs attention parking should be dedicated.

my only complaint is the wifi connection was pretty bad. otherwise everything else was great

great to have a lounge area and kitchen

the pool and spa plays the little appartement we were in was very cosy.

you very much for the excellent room with complete kitchen, living room and 2 separate bedrooms

view of the mountains, buffet breakfast at primrose was excellent and staff so attentive

we used the pool and the hot tub in the spa area - it was very relaxing after a day of skiing

great leisure facilities with swimming pool, gym and spa

very good pool and gym

was surprised that wifi was offered because of the hotel's location, the wifi never worked for myself or my mom

very nice location. nice front desk service and excellent breakfast.

of all, the scenic views around the hotel are just breath taking, ample parking space, staff was friendly, 10/

was misled to think there was a pool on the premises but there was only the hot tub

was there just for one day and we had a very good time there the kids enjoyed the pool and the breakfast was

the breakfast was ok

breakfast was a true highlight, 4+ star hotel quality ( prabaly better)

breakfast was fantastic

the bed was super comfortable and the breakfast was delicious

annie and brian were so kind, the house was in a lovely location and breakfast was delicious.

parking is easy & secure

for money, nice room design & colour scheme, complete kitchen - utensils, pots & pans, serve ware, ease of

fully equipped kitchen for all of our cooking needs

the place was incredible and impecable prior our arrival the place itself was remarkable full kitchen very new

the kitchen hood above the stove is quite weak, so cooking was a bit uncomfortable.

poor wifi specially in our bedroom. tight parking space

pool area not always clean. parking little too crowded. had to pay pet fee. otherwise all good

kitchenette was vastly oversold- down to the empty utensil holder in the drawer

awesome pool and waterslide, clean and comfy room, good buffet

parking was confusing

parking was a challenge.

had a suite with a kitchenette and there wasn t any cutlery or small plates to use

decorated room and lovely bathroom, comfortable bed and easy parking

only look further if you demand the full hotel experience, complete with swimming pool

location clean, strong wifi, helpful staff,

location in town, especially nice that parking is included

myself out of room after reception hours but helpful bar staff were able to assist me in getting back into room

reastaurent and the bar is close by

nice stuff and location! free for pet!!

love staying at the drake inn because it's so well located, and it's pet friendly

we didn't mind the slight music from the bar downstairs, but we were the furthest room so i could understand

the kids loved the pool too

the gym was too small and it was much too expensive for what was offered

well laid out condo s, the pool is great for families and the hot tub is great to relax in after a day of

laundry ensuite and full kitchen were great for us, traveling with a baby

showers and bath tubs, space. underground parking, pool

very large tv, easy wifi

happy hour in the bar area was good too

great location in canmore with plenty of parking

all of our bartenders were great

to check in online very friendly staff accommodated a late check out very short drive to silvertip golf

) but we didn t feel we missed out as we could sit out at the pool, terrace bar or on our balcony

an incredible omelette delivered by room service. a little pricey but delicious.

room service phone was not working

the hot tubs were full of kids and we didn’t have enough room

part of our stay was enjoyable, the hotel was beautiful, we were at the pool every day

swimming pool, gym are is very tiered compared to the rest of the hotel

we love the location and clean pool the kids enjoyed it so much!ud83dude0a

need to go out of the hotel lobby if you want to go to the pool

lots of loud kids screaming outside

that the gym and pool were not connected to the hotel

wifi was sketchy

the rooms were spacious for the kids to hang out as well as the adults

clean apartment,friendly staff, great wifi

pool, spa and gym areas were all clean and inviting

everything you need, full kitchen, in suite laundry

we had a very comfortable stay here and enjoyed the pool and spa

i find it amazing that theres living room. patio. kitchen and laundry.

still in bowl, floor not swept, floor lifting in spots, dirty, pool area needs reno and screaming kids made it

staff was responsive, however i found the bed smaller in the 2nd room and i also had a defective laundry washer

indoor pool was awkward to get to from our block in the complex - but was fine when you got there

fireplace, room with a view, comfortable beds, patio

cars get bigger, the parking places seem to get smaller

we loved having a full kitchen and the water pressure in the shower was great

if you re lucky your suite will look inward to the pool and hot tub, fabulous

pool and spa not available but guest services called prior to our arrival and let us know we could cancel

tub is ok , but no swimming pool.

the outdoor spa was beautiful and

was a little hard to find the entrance to the parking lot

:) the highlights of our stay were soaking in the hot tub or sitting by the in-room fireplace after a long hike

bed is very comfortable and warm, the jacuzzi tub is excellent, and the fireplace was a lovely touch

wish the kitchen or bar was open

parking was readily available, access to the suite was just inside the main doors, and stepping out

parking is free and there is an internal cafe that serves caribbean breakfast

this gave us plenty of space, with three simple but comfortable bedrooms, three washrooms, a full kitchen with

parking was a little difficult but it didn t bother us

wifi service to look up hikes and things to do in the area but we didn't use it too much and

have appreciated wifi but understand it's tricky - we couldn't get cellphone reception there even

small primitive cabin, no fridge, no wifi ,no kettle,over used towels which were not changed, no house keeping

nice fireplace and good

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the