wifi connection wonderful

clean room , comfy bed, solid gym with equipment, good room service & helpful staff.

we arrived there were a selection treats left in the room with a little note which the kids loved

bed had bed bugs , it was quite ridiculous the kids have bug bites and were quite uncomfortable, for a 4 star

the gym is great to have but is rather small.

a fully functional kitchen, we could make our own tea/coffee, or do our laundry etc

the whole design was amazing, the kitchen is so nice very very very clean!

loved taking baths in the jacuzzi and cooking in the kitchen

apartment very well equipped had everything you needed, comfy bed large tv, lovely kitchen and bathroom

lacks a spa area

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

wifi very patchy / intermittent - more off than on in our room

wifi in room 231 (?) not great. didn t mention anything to them though.

reading the reviews i decided to book this hotel, based on its central location and the free parking

i requested the possibility of an early check in and received no response

good bed ud83dude09 quiet hallways easy check in service good room service

no room service as too busy with christmas party

no kids menu

the noise in the morning. you could hear kids shouting outside the room.

clean . free parking . breakfast was great

lots of parking spaces

the wifi was very good, i needed a good speed for my work

was very friendly lovely breakfast stay here again

free wifi

the bar stayed open very late for us which is always good when u have kids with you

wifi was hopeless - constantly dropping out to the point of complete frustration

only thing i didn't like is that the bar isn't open till the early hours of the morning

loved the free wifi no buffering and the room was big for my liking

mushrooms at breakfast, overflow in sink was not clean, bar area did not enough plugs, which meant i could not

parking, welcoming staff, clean tidy room, loved the pet package, with dog bed, bowl, towel and toy - great

gym and location

pool was great for kids and lovely and warm

the bed were comfortable and my request of having flower petals spread on the bed was granted

kids running around without parents keeping us awake on the last night,

great that the hotel was pet friendly

kids running around all hours of the night unable to sleep doors being banged all 3 night of the

no fan on a boiling hot night. noisy kids running around.

as it's a pet friendly and child friendly hotel, the garden at the rear would have been lovely to use, but it

the wifi didn t reach to the end of the corridor

good parking nice clean rooms fantastic breakfast

room service order was fluffed by inexperienced staff.

staff, free wifi

he really took are of us and gave us room quickly as kids were crying and tired

nice room, great little bar and restaurant. staff were so helpful

also, pet friendly ud83dudc15 lovely and clean amazing value for money and such a beautiful gothic

stated 24/7 room service but when we tried phoning reception several times there was no answer

room service charge expensive ( as sandwiches etc all ready over priced , why do you need to pay

beautiful old building, plenty of car parking

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

loved the bar and restaurant and the very glitzy foyer.

the wifi inside the room have to be improved.

service was great, and the kids loved it

the location to the golf club where we were at a wedding.

wifi was not useable and the smart tv would not connect at all

is a pity, the kitchen was closed and food had to be ordered from local outlets

free wifi

i'd cook better in the kitchen myself

breakfast was buffet style with plenty to choose from and again not too busy

the carpet was tired and the bathroom was tired looking

room service not available for the bride and bridesmaids

for room service, which was resolved and very nice meal delivered to the room

wifi poor

we were offered room service though but that was charged

friendly staff enjoyed the swimming pool

wifi internet was very poor, constantly having to re-enter the password, and no security

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

location, easy parking, good room service and wifi

plenty of parking

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

the walls are paper thin, we were woken up by kids shouting early in morning

afew times wifi is poor and building is cold, no tea or coffee or cups in the room on one

ample parking

the penny bar is very pretty

in the room no wifi signal :-(

disabled parking spots filled by many people without a blue badge

very good breakfast. staff all very helpful anf pkesznt

plenty of parking. good location. desk staff24 hours. good breakfast

the place was so friendly and comfortable the kids wanted to go back and stay on the way home

everything, the look of it, plenty of parking space, lovely staff and excellent food

sharing stay information such as a wifi password would be appreciated

were fab in the bar area

shower was terrible and the wifi did not work properly in the rooms

parking but that was due to the date and a cricket match being on same date i think.

nice bar nice food and lovely room

room was was above the kitchen fans which were on till 9pm then came back on at 6am this was like a car engine

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the

breakfast was ok but the noise of lifting food lids, the large serving spoons,serving yourself then

said breakfast was included but kitchen was shut very load snoring sleeper in next room

beds a bit low needed a table between two chairs in bar area no where to put your drink

what we wanted, the location was fantastic, and the bar was very reasonably priced, just a base while going to

free car parking

looked a bit shabby, but all fine, and perfectly quiet. managed to find a free parking space

the wifi is al so great

room was small but had everything i needed, wifi, tv, and tea/coffee making facilities and small

good wifi and a well equipped bathroom and tea tray

room was wonderful and clean, early check in was no problem for them

we needed an early check in and were able to get into our room at 11

no wifi

poor room service

wifi password didn t work, wasn t in room enough to be a problem

wifi in our 3rd floor room was very 'hit and miss'

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

45 a night with breakfast ud83dude0b absalute

in the bar spacious, not over crowded seating

wifi connection

the bar and restaurant has great food and drinks can't fault

only slight disappointment was that the bar closed at 10

came back from friends on saturday night 10:30 bar all closed!!

wifi didnt work in room

spa bath, huge shower, nice toiletries

mattress bit old and lumpy no bar for a night cap ? because of wedding

parking is sometimes difficult

limited off road parking bathroom a little tired

no fridge, no choice of pillows, no room service menu

however we booked a family suite lake side view, we thought with it being pet friendly our puppy would be able

helped make it amazing was the staff from the young lad that checked us in and out, tracy the bar lady, the

spa / gym / room

curtains in some of the rooms could do with a wash, the spa is in need of a refresh and a good

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at

the room service was swift and again staff, were great

couldn t access free wifi

spa sauna, steam room, hot tubs showers all amazing

in the bar and grill was exceptional, and staff went above and beyond bed was extremely

everything was good. room 2 was a bit noisy possibly from laundry next door.

beautiful place to staff, staff all very helpful and friendly. bar staff also brilliant

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

excellent stables pub and every single member of staff in the hotel and bar were excellent

great free wifi

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

party going on so the music was loud, however we did know there was entertainment and a late bar prior to us

area , parking , comfortable bed , staff friendly , value for money . great for a night out !!

the bar downstairs is quite nice and was not loud at all when i was there

free wifi

our early check in request was accommodated meaning we could drop our bags in the room before the match

price location parking

free and secure parking

parking very easy

room facilities, tv wifi tea making all good

just right. good v for m but wifi not secure so i could not use it. great breakfast.

of free parking and a 5min walk to rail link for city centre at 3

wifi didn't work

no wifi.

it was clean, comfortable, convenient and the owner made us a great breakfast in the morning included in the

comfortable bar area to relax in

comfy beds excellent staff good wifi clean rooms if a bit dated

excellent wifi

wifi signal may need to have a little improvement

comfy, i had a lovely big bathroom with a super shower (great water pressure and temperature), wifi was great

breakfast was plentiful and very tasty with friendly kitchen staff too

very nice little kitchen with all manner of hot drinks

to note though the bar isn't always open, but there is plenty of pubs and eaterys

free parking, great location for where we wanted to be.

a nice pack up breakfast was provided and we could fill a flask and make a tea in the little kitchen on each

the sofa bed was lumpy and uncomfortable for older kids

pillows and bed, plenty of space in the room, staff were happy to accommodate early check in, good breakfast

was promised a late check out but did not happen

there was no room service.

lovely bar staff, very helpful.

i ate in the bar area and enjoyed a delicious steak and ale pie and one of the many ales on offer

rooms very comfortable, breakfast - a meal for the day

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

no wifi in my room

breakfast was delicious and the bar was buzzing in the evening

light & airy, friendly staff, and a great 'gin menu' at the bar with staff who really know how to serve gin

in, the bar area was warm and welcoming

lovely and clean, nice bar downstairs, central to the town.

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

slow wifi

woken by kids high on drugs and alcohol at 01.15 and 02.15.

it was small and was leaking, the room service sometimes came late ( after 2 ) no car

pm)

were really helpful and gave us a late check out after i had a fall & spent most of the night in hospital

friendly staff, pet- friendly and welcomed my dog. good value for a city centre.

visited the pool and spa facilities which was a great start to our stay

the pool area was spotless and the facilities really good

family friendly with kids

excellent breakfast and plenty of variety. also a great spa and gym facilities.

lovely room and spa facilities

the room and spa were lovely and also very clean

breakfast was delicious location was perfect for what we needed it for (ivf clinic) xxx

accommodation spacious, friendly helpful staff, spa refreshing

the room was very pleasant and appreciated the room service for evening meals

gym and swimming pool are great

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling

loved the pool it was so relaxing like being in a hot bath and our room was lovely beds were very

quick and efficient booking in, late check out given due to lateness of flight arrival

the food wasn t very warm when room service arrived.

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the

everything about it. breakfast was lovely

the hotel was very clean and the facilities such as the gym and sauna were in a perfect state, so i will

rush back to the bar area, so i only had ona breakfast there, so the hotel is quite good at being pet friendly

gym was well equipped, with a sauna and steam room also

very comfortable, pet friendly hotel at a reasonable price. fantastic breakfast!

room service was good and well priced

fantastic entrance and bar room modern and very clean with extras breakfast fabulous

the breakfast is delicious and diverse

breakfast was quite basic but good

i think it was a van collecting laundry etc

fabulous friendly staff. excellent clean room and a fabulous breakfast thrown in.

wifi wasn't particularly good however this didn't impact on my stay.

the staff who were on duty at breakfast were excellent - so pleasant and friendly

the wifi worked well and the breakfast was good

clean comfy and the staff are friendly and helpful the breakfast was really good to kids enjoyed it

we were running a marathon the day of check out so they gave us extra late check out free of charge so we could

had to downgrade to add a kids bed

if i had a complaint it would be that there's no free wifi

fantastic location around some nice bars and restaurants and the cocktails in the sky bar were lovely

breakfast was a bit chaotic due to lots of people queuing for coffee machine and toaster so by the

wifi didn't work in the room

the bar was lovely

plenty of free parking

the trees around the hotel are old and varied-gorgeous, and the fact that it is pet friendly was essential for

it was great for parking a lot of spaces. the bed was comfy and the food was lovely.

wifi in the room was a bit slow

check in was very fast and all information regarding breakfast, the restaurant, room service was given

terrace bar is only open on the weekend, which is a shame for those of us staying during week days

wifi seemed not to respond to email or social media, had to repeatedly use mobile data to send

service was incredibly friendly and helpful, the stay was peaceful, relaxing, the wifi worked seamlessly, the

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

option for late check out at no extra cost was great

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

room service wasn t available as kitchen was out of order

loved the early check in

they were both very helpful and friendly and we really appreciated our complimentary late check out

beds are comfy and pets are allowed

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

the leisure facilities and gym were great

room was lovely and the room service pizza was gorgeous

went to the bar for a few drinks and the cocktails were amazing

no kettle , tea or coffee in room breakfast over priced , need a kids price

were extremely friendly, central location, parking facility, room service was amazing and overall it was a

nothing it was great even in the bar the good was great staff lovely

breakfast and room service fantastic

wifi connection was excellent and found easy to get connected

wifi was fast and free

+ great wifi signal

very central, requested an early check in with no problems

the hotel offers early check in and late check out for a nominal pricing

great, central location. easy to walk into leeds centre. gym was also good to be able to use.

clean nice rooms with plenty of space and good breakfast.

roof top bar always said it was booked up on the app but when we went up to see if we could get a drink

modern comfortable and classy, the breakfast was also very nice

i didn't have breakfast at the hotel but did visit the rooftop bar for a cocktail which has a great view out

was allowed an early check in

the breakfast was lovely - i like to get what i want rather than being over stuffed

i didnt use the gym but it was nice and have all basic machinery

immaculate hotel, excellent gym facilities open 24hrs which was great

laundry room, decent gym

friendly staff plenty of free parking easy drive to halifax for a

no extra to pay for parking like some hotels

got of parking facilities with a lovely pub next door serving lovely good value

so with kids can prove difficult

wifi and tv with bonus of netflix

kind of prom party on ground floor was like sleeping above a nightclub and kids in the square screaming and

access to the executive lounge was a treat and breakfast was lovely

good location, gym

we came down at 10am by time we had got kids sorted there was no bacon or sausage and my husband had to wait

placing rose petals and balloons on the bed with a congratulations note

dual sockets next to each bed with a shelf for your phone, good wifi speeds and a decent bathroom

hotel, safe, great staff, confortable and very clean room, didn't change me for wifi internet, best location in

wifi would be nice as most places offer this, however for the bargain price of staying over i

they charge extras for everything, including dropping your bag off, checking in an hour early, wifi, etc

paying extra for things like window and wifi

wifi was first class

lady on check in (post 10pm) was fantastic and the kids played a game and won a treat.

ordered family room with sofa bed but didn’t realise sofa bed only for use for small kids

early check in, great location, complimentary tea coffee and snacks all day

reception staff lovely, fast and early check in, room perfect.

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

i liked everything about this place. friendly staff, clean rooms and wifi was good.

couldn't get onto apartment wifi

just the wifi

room was booked for three adults, only two towels in the room

its one of the friendliest hotels we have been in the staff was brilliant especially luke in the bar and restaurant

the bar is very nice and they make gorgeous

the hotels fault , but food unavailable and bar shut at 10 because of covid

enjoyed the location and late check out

room service was very prompt and efficient

the venue i went to was so close i could see the rooftop bar from the bedroom window which was a bonus as i'm

free wifi is provided and offered greater than 10mbps

all i needed room, coffee wifi shower

bar downstairs is very reasonably priced with great music playing

lovely staff and nice homely fireplace and real ale. very central and not too busy or noisy.

great staff, nice swim and gym facilities, lovely breakfast, room had everything we could ask for

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

nice staff and kids liked the pool

thanks to all the staff who were very helpful and hard working from reception to housekeeping and bar /restaurant

excellent wifi excellent food large car park very good staff

we were accommodated for early check in

late check out at

decent free wifi

very helpful and accommodating staff, it was no problem to have a late check out due to us doing a running

the service at the bar and the prices were not as expected

the manager could not do enough for us, the breakfast was exceptional

lovely stay and lovely breakfast

couldn t get onto the wifi

the wifi was a bit patchy for me, but we had mobile data so not a problem.

bar was busy due to st patricks day and the rugby but the staff were so helpful and friendly and