great wifi

room service was hard to order and poor communications between staff resulted in my daughter having

the room was lovely; the building was magnificent and there was plenty of parking

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

was doing karaoke but went expecting noise so quite surprised with how quite it was, afew car parking spaces

area , parking , comfortable bed , staff friendly , value for money . great for a night out !!

good value for money. friendly staff, spacious room, off road parking, good location

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

party going on so the music was loud, however we did know there was entertainment and a late bar prior to us

lovley breakfast was good kids enjoyed it will definitely visit

breakfast staff very helpful and friendly

free parking in the grounds and close to lots of restaurants and curry houses/shopping etc

lots of parking. great buffet breakfast. coffee station

no room service

the wifi worked well and the breakfast was good

note the ev charger can be unlocked for a few but it's too expensive, so for charging you can go elsewhere

our details (even though he didn't sound like he knew what he was doing- or was distracted by kids in the

good freshly cooked breakfast

parking area

on site restaurant and spa facilities

clean spacious rooms. helpful staff. lovely warm swimming pool.

as it's a pet friendly and child friendly hotel, the garden at the rear would have been lovely to use, but it

location and size of rooms . added bonus having the bar in front . dog friendly

noisy bloody kids above me running about

website / booking system should warn pet owners about the price for accommodating a pet

googled pet friendly hotels in ilkley

the staff, reception, bar & breakfast, were top class: thank you

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

very well located hotel and lots of (free) parking

location free parking wifi

parking was free and very simple

breakfast is tasty

wifi free and

plenty of free parking and excellent

could hear the music quite loudly from the bar until midnight but that didn t spoil our visit and we would

nice bar with plenty of different drinks on offer

the wifi was a bit patchy for me, but we had mobile data so not a problem.

breakfast was cooked fresh each morning, and our dog even got his own sausage

excellent breakfast and room facilities

a fully functional kitchen, we could make our own tea/coffee, or do our laundry etc

loved taking baths in the jacuzzi and cooking in the kitchen

apartment very well equipped had everything you needed, comfy bed large tv, lovely kitchen and bathroom

the whole design was amazing, the kitchen is so nice very very very clean!

the room described to have chocolate or biscuits and water on arrival there was nothing

rooms were scattered throughout the hotel this didn't help with kids the keys didn't always work

not delivered room service

kids out of control, coach loads full at breakfast

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

ev charging spot

lacks a spa area

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

wifi very patchy / intermittent - more off than on in our room

very god choice of breakfast. room was small but very nice.

we also had to leave early in the morning so they arranged for a nice early breakfast

rooms very comfortable, breakfast - a meal for the day

it was situated next to laundry room

i ate in the bar area and enjoyed a delicious steak and ale pie and one of the many ales on offer

in properly so was unable to use, there was a wedding on and the bar area was full of screaming kids running

she was able to provide information about the hotel, local area, parking, wifi, gym, local eateries and more

no kids menus so had to order them takaway

the wifi connection was a bit wonkey and here and there there's some ware and tare.

gym was ok and cost of parking although still better than anywhere else.

the free hot drinks in the evening, and great wifi

perfect location if travelling with kids

wifi was hopeless - constantly dropping out to the point of complete frustration

and friendly staff, breakfast was amazing, kids loved

breakfast items went fast and shortage of cooked items

wifi was sketchy but this could have been my device

lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service

good atmosphere in the bar and reception area with people abviously enjoying the place

room & bathroom great real ale at bar & food excellent

the breakfast was more than ample with a plentiful supply of tea coffee and toast

sharing stay information such as a wifi password would be appreciated

due to a last minute booking we really needed an early check in and they helped and catered to our needs which

let us sit in the bar area while our room was being prepared

parking on site, nearby to airport, reasonably priced, very nice bar and food

parking, located about 5 mins drive from the airport

a cooked breakfast option would be better if possible.

breakfast food was excellent but very slow for all diners who were a little impatient by the time

no breakfast was very disappointing, need to fix that

pricey for no breakfast included was promised a free drink while waiting and never got one other than that it

breakfast was gorgeous, with a continental and cooked breakfast with proper barista coffee included

early gym closure on sunday

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

kids running around without parents keeping us awake on the last night,

really helpful and accommodating team- made the stay really comfortable. gym was great too!

always good to have parking on site and free wifi

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

wasn't anything negative about my stay but i only discovered the wifi password when i sat in the bar at breakfast

good location, warm room, excellent wifi speed and smart tv

big bar area with really good beers

i thought she would of been able to use the gym but that is 16 yr olds

the spa and pool area exceeded expectations but it s the friendliness of the staff that really stands out

warm room, everything you needed, staff very helpful and friendly didn't use pool or spa but looked very

ended up with a cheap bottle of proseco and fake rose petals on our bed

pet friendly accommodation too and lots of open space to walk the dog

poor wifi coverage and connection

had to pay extra for breakfast. no spa facilities.

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

disabled car parking.

location, easy parking, good room service and wifi

is plenty of parking with cameras outside

parking was a little difficult

should warn other guests if there is a function on as we had kids running around until late and i had a baby

wifi not good enough

good parking nice clean rooms fantastic breakfast

didn t like that you are charged 4 per night for parking on the premises

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

best place i have found in the area. staff are lovely. price is honest. parking is great.

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

but i can see the menu was very good and a lot of outside non residents were eating in restaurant parking was

unsure why wifi want free in rooms, even basic

came for a night away from kids enjoyed the night in peace and went for a swim spa sauna the next morning b4

had to pay for wifi after 20 mins. really bad move for 2020...

free wifi in room would have been nice.

no free wifi

the location was great- central and with free parking

what we wanted, the location was fantastic, and the bar was very reasonably priced, just a base while going to

really nice place to stay, parking, rooms, etc

free car parking

and bar staff very friendly and down to earth

comfy beds, generous breakfast portions

only one member of kitchen staff made an

let kids stay who dont know how to behave so every guest ended up outside at 4am as someone smoking in

good location and easy parking / wifi

rooms are nice and quiet and the bar has hood prices

free wifi easy to connect to and worked well

no wifi

wifi slow at down loading. parking was limited.

patchy wifi

poor room service

excellent food in the restaurant, wonderful breakfast

rooms with nice touches like home made cookies and great value for money with a lovely breakfast included

staff tried to sort issues out, car parking by the front door, location as expected (remote

it was a bit quiet in the bar area but that was because we showed up late afternoon on a wednesday

bar and restaurant absolutely beautiful

good value, good location, plenty of parking, good wifi

the bar was only open from 6pm so it was a shame we couldn t get a drink earlier and make the most of

the hotel was great for kids, would definitely recommend it

clean, free parking

we also ordered room service both nights which was fab, the food was great

room service also very good and again staff very friendly

so really struggled getting the kids to sleep heat plus blinding light not a good recipe for sleep

plentiful parking, kerb appeal tasteful decor and then the lovely room with four poster bed and en-suite

bar reasonably priced, location is excellent

and welcoming, the room was large and clean, we never had any time to use the pool or the gym but i will definitely

location, plenty of parking would have appreciated ev charging points in carpark, room upgraded by reception

hotel bar a bit pricey.

we particularly liked the stable pub bar it was very welcoming, as were the staff, all very friendly

so nice place. just the wifi is so wake

room 149 wifi poor, insufficient to work with

facilities and kids loved

real comfy and spacious room

modern spacious room, huge tv, huge bed, swimming pool, gym, bars and restaurants great and loads of parking

kids love the family pool time, small rows of seats behind the big screen were perfect for the

was upgraded to the use of steam rooms / sauna free for the delay but only myself could use as kids ages but

friendly staff enjoyed the swimming pool

spa is fab and i had a gorgeous full body massage

we asked if not seated in dining room if we could get room service, same answer not before 9pm

no wifi information in the room no check-out information in the room room was very tired looking

pool is small

had to follow the porter to a dark unstaffed building dump in cleckheaton with no parking or working shower

free wifi

overall good value and lots of parking

room spacious comfortable great shower ample parking(free)

wifi didn t

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

parking included

great king-size (super king-size?) bed, good wifi, large room, good location.

nice bathroom very helpful and friendly staff great location with secure parking

early check in great deskstaf, great view at the pitch of the cricket stadium.

everything and everyone and a killer breakfast n'all!

breakfast was fine location excellent staff very friendly

and everyone was chatty willing to answer all my local-hotspot-questions - i can't remember the bar staff's

nice cozy bar with great selection of craft beers

it was so comfortable and the breakfast cooked by linda was excellent. many thanks

breakfast was lovely too

the room and breakfast facilities were fabulous

wifi connection a wee bit weak, but other than that a great stay - well done

really good breakfast. great wifi. lovely location. excellent beer next door in vocation.

clean, huge bed, stylish furniture, lovely breakfast, powerful shower and good facilities

buffet breakfast cooked fresh and served beautifully presented

with a warm welcoming atmosphere, spacious room and bathroom with a large comfortable bed, a bar with a variety

wifi didn t work.

lots of parking, and location excellent

breakfast superb location great for us staff very helpful with late check out

rooms cleandaily and room service was available

45 a night with breakfast ud83dude0b absalute

we ordered room service when we got the only to be asked to come down and collect it as they were busy

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

a little sign in the bathroom explainging how the shower works, a nice picture frame with the wifi code, etc

free parking, great location for where we wanted to be.

i asked them for late check out and had no reply.

good cooked breakfast in the price tea and coffee on tap in lounge bar ( but i arrived too late to try

have been here before for its central location and free parking

very nice little kitchen with all manner of hot drinks

the rooms felt a little tired and the wifi was next to useless.

easy to get to from the motorway, parking on site, easy check in process and even shown to our room

nice clean and tidy rooms with great food and beer in the bar downstairs

bar was very cosy and there was an excellent selection of gins

parking was difficult as there are no lines in the parking lot, so others were parking with random

are all a top credit ud83dudc4f amazing location ud83dudc4c fantastic brekkie options ud83dudc4f pet friendly

the sofa bed was lumpy and uncomfortable for older kids

not thinking early check in would not be possible leighton kindly said he would tried his best and came back

pillows and bed, plenty of space in the room, staff were happy to accommodate early check in, good breakfast

lovely bar staff, very helpful.

same great service and staff, good rooms, value for money, good location for work, free parking on site and

stay, good value for money, location perfect for working in the area with ample parking, good friendly staff

came back from friends on saturday night 10:30 bar all closed!!

clean comfortable as a really nice bar and food

wifi didn't work, tv remote didn't work properly, pretty cramped room

location was good only that someone knocked on my door in the night which was scary to the kids and when i called

requested early check in as arrived 2 hours early and staff went out their way to make this happen

clean room, lovely helpful staff and excellent breakfast. a great stay. very happy customers!

early check in ,polite staff

breakfast was available as an extra and was extremely good value for money

my son couldn t stop telling me how impressed he was with the gym as well

close to city centre, breakfast was lovely and very friendly staff!

go swimming before checking out but there wasn t availability which was disappointing for the kids

nothing really just a bit more room needed between tables at breakfast time

it took over an hour to get through to room service/the bar/reception which was due to short staffing and it

room service was delivered promptlyand hot, excellant

pet friendly although we had to ask twice for a water bowl and didn't get it

we could bring our pet and still have a lovely room

we loved breakfast. room service was very helpful and super nice. we had great time.

my kids were really happy

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

), good strong wifi, nice products in the bathroom, and a bath (quite rare in hotels these days, but much

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

refurbishment, staff lovely, great choice at breakfast, free drink at check in - well done

location,wifi, friendly and helpful staff.

the staff are all warm, friendly people and the bacon at breakfast was outstanding

clean room and facilities and breakfast was included too

well managed and laid out. free parking. good meals on site

very nice bar and room

the bar was great and was showing the football

location, clean, comfy rooms and excellent breakfast

the kids were made up

bed extra comfy breakfast wonderful...excellent food steak in restaurant superb

i paid for early check in and when i arrive at 11am, the staff immediately brush me away without first looking

beds were so comfortable i nearly had to arrange a late check out! and i'm a morning person.

lady in reception dark hair - bloody awesome and wish i had remembered her name great rooms great bar great

wifi wasn't working and breakfast was were they showed they were a new hotel in leeds, staff tried

check in was very fast and all information regarding breakfast, the restaurant, room service was given

pleasant bar area

staff and efficiency. allowed me an early check in. room comfortable and clean.

breakfast was a bit chaotic due to lots of people queuing for coffee machine and toaster so by the

from the concierge to room service

location was convenient, room was fairly spacious. late check out was good.

fantastic location, late check out & convenient parking.

bigger gym!