i liked the pool and the pool board very entertaining

the wifi was bad the bedding was dirty the walls had mould no shower doors

parking was an issue as there s always someone behind u

the kitchen was clean and had modern appliances

the kitchen needs some improvement, the fridge, the cutlery and lastly the waiting area needs some new

we didn't get parking directly in front of our room but there was parking elsewhere on the property

kids play area needs an upgrade, and breakfast could be improved.

excellent room and wifi

really bad internet connection (wifi) and phone network.

quiet. nice bed. pool

easy check-in. safe parking. small but comfortable rooms. located close to a mall.

safe parking

the room was clean and the staff were so helpful. there s free wifi that you can use.

the room includes a shower, towels are provided, and there is secure parking, as well as a tv and reliable

parking

the secured parking

overall very neat, modern. well equipped. full dstv and wifi available. safe parking.

the off-street parking was secure and convenient and the location offered easy access to several shopping

parking was a bit awkward for me but thats not there fault, having a double cab means that parking

one of the patios was used for hanging up laundry while the other had an unsightly, broken table and bench

the wifi must be improved

very comfortable. wonderful, friendly staff. close to the golf course.

friendly staff, no problems about a late arrival , parking inside the premises, good breakfast

friendly staff in mel who welcomed us at the parking area already

did struggle a little to get in and out the parking as the space is very limited when a few cars are parked

location - close to airport - free shuttle bus staff friendly and good service clean good wifi

no open laundry for guests to do themselves

we stayed there for 3 nights and ubered into town and it was so great not having to worry about parking, etc

gym really great

would prefer information about room service etc to be on paper rather than on the tv which i found a bit hard

loved the warm welcome and departure with friendly staff pool definitely a win for me and breakfast was

not bad at all - fire alarm kept going off and noisy kids running up and down the passages but overall happy

easy parking and safe, also walking distance to canal walk

the rooms dnt have bar fridge

rushed my checkin, didn t explain the breakfast or room service available, didn t let me know how to get

should maybe have a bar fridge

a late night, i returned around 23:00 feeling quite peckish, only to find that room service was unavailable as

breathtaking view with awesome breakfast. staff were super friendly. everything felt homey.

restaurant breakfast , the beds are not of quality, they made noise also painful to our backs.

only thing i'd recommend is a bar fridge in the room and a communal microwave on each floor

room service

the room was great but could do with a mini bar fridge.

i don't object to the water saving initiatives, i object to having plastic toys , kids chairs and other toys

would've been nice if they provided a mini bar fridge and no free parking space

additional r60 for parking and no breakfast

the double bunk on top and that there was no smoking rooms available

room service was always on point

wifi and safe parking

room service, came very late in the afternoon

were friendly place was clean wifi code was provided i will really go there if i am in

my room was far from my kids room

the wifi was great. the location is very good.

parking area

the wifi connection was great

perfect if you rent a car, you get the city center in about 10 minutes and the parking has always an empty

24hr room service- works well for an early ride cyclist like me

gym was closed

location, service staff, pool and surroundings

excellent choice for breakfast and the gym facilities were good and well air-conditioned room

took some white clothes to the laundry and they lost colour,

restaurant was short on certain items; had to ask for sugar, sometimes no spoon with coffee kitchen slow when

the gym was also a gym room with only a bike and one set of dumbbells in

very peacefull. great breakfast

short of beds around pool when busy.

small lounge area with kitchenette and comfy king size bed with nice bedding

no kitchen towels or cloths but otherwise, all good.

laundry availabe , when requested informed me it will take >48 hrs to get the clothes

comfortable and clean room. good wifi strength. secure, biometric system.

everything is there, gym: laundry

laundry can take hours because of the long queues

parking was easy and security was great

stylish and modern cottages with stunning views, private braai facilities, pools, free wifi

was in the package and had to go through all of them - this was not a problem as they offer free wifi so we

swimming pool

staff was so friendly, from the managers to kitchen staff, gardeners and cleaners

the staff were very friendly and helpful and arranged for our laundry to be collected and returned the next

was very accomodating nice relaxing area by pool, lounge and well equipped kitchen for us to use clean towels

the pool area was ideal to gather around in the evenings

pool is ok but could be more clean

the rooms are very pretty and the full on breakfast is served in the garden with view to the pool

the gardens are gorgeous with a beautiful sparkling pool and is immaculately manicured

are spacious, well equipped, and all rooms have straight access to the beautiful garden and the pool

some more details: good airco, wonderful furniture, fast wifi

was perfect, the rooms are very private and overooking a beautiful garden and swimming pool

very nice breakfast in the room at the outside pool

parking area is quite a distance from the rooms

the breakfast was to die for

the room was very comfortable with a very nice kitchen.

suite was truly gorgeous - decor space light and private restaurant superb - breakfast sublime pool area a bonus

outstanding, staff friendly and efficient, restaurant good with amazing mountain view s and the spa and

lift to the parking bay not clear but will remember next time

the reception the interior is magnificent not to mention hotel rooms are very clean and neat , breakfast top of

from the receptionists to the room itself,the view,room service,everyone were very helpfull,friendly,went out

the pool and hot spa area were great for relaxing after a day out

lots of parking

location with the facilities specially the pool where the kids enjoyed and no load shedding was a bonus aircon

safe parking

beautifully kept grounds and swimming pool

spotlessly clean; very well managed, simply and perfectly equipped, such a pretty garden and pool area and

make the hotel rooms to be non smoking all them ud83dudead .the tobacco smell was very bad.

breakfast was fantastic hotel was very clean and the underground parking for my car was excelent and the pool

the rooms were clean but they smelt like cigarettes even though i asked for a non-smoking room

sun allows the guests to smoke in their rooms,i always thought all southern sun building are none smoking

breakfast was nice

can invest in having cloths available in the kitchen area or roller towel.

very warm in room with no aircon. only a small fan. problems with wifi.

a bit tiny..but understand it's like hotel rules.tiny kitchen in da bedroom

the kitchen was also well stocked with utensils, and the gas stove came in very handy

maybe air-conditioned the rooms, parking space.

pool access should also be allowed for kids under parental care

breakfast was superb

breakfast was awesome(delicious) and the staff serving were the best good to all of us

it appeared that there were only 2 gentleman as waiters and they were also doing room service

room did not have a room service menu

the apartment and pool area

it has a well equipped gym

the restaurant was the best,and the staff deserves a daily increase ud83dude01 the pool area is out of

great staff, the pool and gym was exceptional and breakfast was great too

you shud have a pool coz was with my kids they loved to swim

was booked into a smoking room even though l don't smoke and was told it's my fault

safe parking within the premises

walking distance to embassy for visa. walk to artscape close to waterfront. free parking

smoking in the building

wifi goes on and off the bathroom is quite small. the shower overflows into the toiltet.

the pool and jacuzzi are also great additions to enjoy lazy days

we stayed in an outstanding vineyard suite with a private pool

the mini bar is impressive, stocked with a wide variety of drinks and replenished daily

the spa was wonderful too

i booked the hotel vergenoegd hotel and spa for me and my wife as part of our

there was a problem with my laundry when it got lost for a couple of days, but their staff were very helpful

comfortable room free shuttle bus to waterfront (5 mins drive) excellent breakfast excellent wifi

my son used the gym once and he liked it

breakfast was delicious with a good spread of food

the kids loved their rooms and the facilities it offered

thanks for the safe parking of our vehicle and the security staff as we went in and out of the hotel

staff were all amazing especially the staff at the bar, the manager at the bar was amazing justine keep up your

the breakfast is another high point of the hotel: lots of options (ranging from the usual

gym was fantastic, spotlessly clean and very nice equipment

breakfast and wifi was top notch, reception was also great

everything the staff, food, guest services, in room dining and breakfast

roof top bar would had been nice ud83dude02

it seemed as though the 19th floor bar was only accessible to people who had some kind of westin club membership

can be noisy next to the highway. but still the best view. mini bar is not stocked on arrival.

the complimentary spa facilities are fantastic (steam room, sauna, jacuzzi and lap

a halal superette to your left, mariam's kitchen to your right, burger king (open till 11 p

staff and very clean accommodation if they can just add bar fridge inside rooms that would be nice

the communication and help/room service was only a whatsapp text away, the respond was always fast

there is no microwave available for warming bottles or baby food, and there is no dedicated kids' menu

laundry service was a bit slow, if that can improve that would be great!

we especially appreciated the late night room service after a long and late night flight and the late check

breakfast is good and a variety to choose from

the spa on the ground floor is superb-perfect for a relaxing massage

free shuttle bus every hour to waterfront.big rooms.rich breakfast with many choices for kids.

the treadmill and elliptical machine in the gym didn't work

the gym was too small

5 hours after booking whereby we were told they only had a 'smoking' room

efficient kitchen process nothing runs out, and amazing staff

the pool and bar are the stars for me

overall the place is very clean, always assistance available when needed, with traveling and room service