comfortable and clean room. good wifi strength. secure, biometric system.

they don't even have a flop or brush in their room. kitchenette is limited .

everything was perfect ! i had a parking, it was super clean ! perfect !

recognition entry was extremely efficient, especially for the parking

the kitchen is useful for simple cooking

the pool area and gym were always clean, neat, and well maintained, which added to the overall comfort of our

that the room did not have bar fridge and microwave

no bar fridge available in the room.

room service options need to be extended or start soon, also would be great to have room service

me and my kids enjoyed the pool and the gym.

nice view at restaurant,fast wifi

my room 323 the best with a small kitchen

was fantastic there is a playroom for kids so oarent can have a bit of a breather

they promised me a room befor a pool, then got something else.

loved the cozy bar area, and the cocktails

the wifi was not great for teams meetings

the tv is super old... as in no connectivity to wifi... in other words its not a smart tv.

facility doesn't have a bar fridge for someone who would like to store some beverages

clean, all basic necessities, friendly staff perfect for a night away from the kids.

the room was great but could do with a mini bar fridge.

should maybe have a bar fridge

a late night, i returned around 23:00 feeling quite peckish, only to find that room service was unavailable as

breathtaking view with awesome breakfast. staff were super friendly. everything felt homey.

restaurant breakfast , the beds are not of quality, they made noise also painful to our backs.

only thing i'd recommend is a bar fridge in the room and a communal microwave on each floor

a great gym compared to some other hotel gym, weights equipment and cardio

from the welcoming crew , the kitchen and service staff all the way to the cleaners, everyone was very friendly

1-bar upstairs is a bit cold ,no atmosphere, the pool area needs more as a pool area not like a bar

my studio apartment was cute and comfortable, with a huge bed and a small kitchenette, which was convenient

the restaurant at the bottom gets packed in the weekends, which makes room service impossible

walking distance to embassy for visa. walk to artscape close to waterfront. free parking

safe parking within the premises

car parking at hotel

no lifts to upper floors, smoking allowed in the rooms so everything smells

unfortunately i had to book a smoking room since there were no non-smoking rooms available on the busy weekend

breakfast was served on time

swimming pool to accommodate adults as well, because when kids are swimming adults can't because the space

also restaurant has room service the gentleman was very efficient and proposed helpful suggestions (i had some

breakfast and the pool 10000/10

travelled with kids

the bed was extremely comfortable and the wifi speed was amazing.

the only thing i would change is that the wifi bundle was too small

my room was far from my kids room

the view of the lake was beautiful the kitchen staff and security was

staff (reception / kitchen / security) were excellent

the room was so clean, unlimited wifi connection. smart easy access.

get bar fridges and microwaves in the rooms ud83eudd7a coming from a night out there s no way to warm

entrance location took a while to find. bit of a walk with bags and kids.

a halal superette to your left, mariam's kitchen to your right, burger king (open till 11 p

breakfast, amzing service, clean rooms, good wifi connection, taxi availability.

the breakfast is another high point of the hotel: lots of options (ranging from the usual

breakfast was amazing

no bar fridge in our room..

breakfast was great, bar as well, rooms are clean tidy and have decent black out curtains - good sleep as not

pool was closed :)

the kids enjoyed the views especially looking out from those big wondows

it seemed as though the 19th floor bar was only accessible to people who had some kind of westin club membership

difficult to shower them bath would have been ideal, but understand the water situation expensive laundry

roof top bar would had been nice ud83dude02

really cant find any faults, from the room service, client service

i didn't mind other guests using the pool well after 22:00, but them making really disturbing noise and the

we were a tired family with small kids and some friendliness would have gone a long way

our wedding in this hotel, even though the staff offered us alternate rooms, which meant our kids had to be

we didn t include breakfast when we booked

very kind, friendly and helpful staffs, naming a few, starting with the reception area, bar area, room service

swimming pool beautiful

the pool water was freezing cold ud83eudd76

had lovely facilities with a nice gym and outdoor pool

i would recommend a heated pool

staff were excellent all food very good gym bike needed to fixing

left laundry to be done, but was not done

the room, lobby, service, pool, breakfast

excellent spa treatments at very reasonable prices

enjoyed breakfastud83dude0aeveryday

, shuttle bus every 30 minutes to the v&a waterfront (10-15 minute stroll from the hotel ) the breakfast each

spa and wellness

wifi needs

decor is tired and drab and needs an update kitchen and breakfast staff friendly but the bar staff were surly

a european point of view, the free wifi access limitation to 500mo/day is a bit restrictive given the service

the spa was fantastic and so was the gym

travelling to cape town for the first time with the kids, the location of this hotel was the best since it is

the room service was fast and efficient with many options to pay

the poor wifi connection.

it needs to be separated from the massage space and gym

loved the table mountain views from our room and the service is excellent especially the bar man thato and

pool, it is so small the elevator doesn t reach rooftop and the stairs are very uncomfortable

the romantic love room breakfast pool area

roof top bar was more than what expected, the staff all friendly checked up and made sure you had everything

fantastic breakfast, really accommodating kitchen staff

hotel was under renovations . i could use the room serviced

and the shuttle service to the v&a was very convenient

isn t to my taste, i d recommend a complete relook at the room service menu, new recipes

and clean rooms, great location next to bree street with lots of nice restaurants around and nice pool

no shuttle from airport

best breakfast and amazing city views

bed is very comfy - the water flow in the shower is good - not affected by load shedding - the wifi is fast

service was the best and room i give them 5 stars...also breakfast

staff, coffee and the bakery/breakfast

wifi, kettle, fridge, tv and hot shower worked very well

wifi was great and superfast

laundry prices were ridiculously expensive but apart from that, the hotel was perfect

internet says there is a bar and restaurant, and this is not strictly true, dinner is in the restaurant next

superb wifi speeds and strength

fortunately you can order room service but for a tourist the location is not the best

kitchen staff befriended our team

the room was spotless and very comfortable, wifi was good too

the serving staff at the kitchen very slow

the bar ,the rooms, the food, the staff excellent

the lady at the kitchen was just annoying

the breakfast at the hotel was also really good, with a varied selection

i didnt like the fact that it was hard to get hold of room service

the pool could have been made private, not around where people dine

there is an pool adjoining the restaurant on the second floor

i really love the view from my room and the pool area

pool & bar area

location where you able to have city view, mountain view etc room service on point ud83dudcaf wifi smart

very strong signal of the wifi

the visiting hours and no small or non weights at the gym

wifi is slow on google website compared to other sides windows were dirty

no weight equipment in the gym

it had a full kitchen and washing machine which we did not use, but may be helpful for others to know

spa was excellent, as was the bombay brasserie

breakfast was very good and varied

ultra neat, spacious and beautiful kitchen with the hotel s amenities and very friendly and helpful staff

big room in classy hotel which had excellent room service

the wifi quality

facility has a user friendly communication system on whatsapp with the provision of wifi

wifi very bad

wifi signal,kinda the check out time honestly

broken down wardrobe plastic chair wifi would drop

wifi is great

room service was done on the 3rd day late in the afternoon, my expectations was for cleaning

late room service

room service was exceptional, staff was very friendly

there is no room service in the whole hotel

roof top bar at sister hotel with top views of cape town

the facility is kids

breakfast was average, nothing like.. wow! location and the view is amazing! thanks

wi-fi didn't work for us as well as your dstv channels are so limited they don't do much for kids

excellent service, clean rooms and great breakfast. thanks.

the rooftop bar is great,the food is amazing especially the breakfast with these amazing scones yum

i love the bar and the facilities of the gym

bar and the indoor swimming pool and the fact it was always clean and service great breakfast welldone i really

wifi limited at 50 mb per day then available at a charge.

great restaurant for breakfast, walk in shower, good gym and swimming pool area

unbelievably well-stocked kitchen

love the location, the restaurants and bars in the area, the rooftop bar

pool is more for looks than using.

the room was comfortable and had a little kitchen as well, which was very convenient for making coffee or a

we had a huge and well equipped sitting/ kitchen area between two bedrooms (each with en-suite)

the facial recognition access the gym the sheets the coffee maker the pool the thoughtful gesture of milk sachets

roof top pool

the wifi in the penthouse didn't want to connect. air conditioner assistance was not provided!

kitchen is well equipped

didn't have breakfast

good wifi

was perfect, the rooms are very private and overooking a beautiful garden and swimming pool

a nice plus was that the wifi and internet access worked during load shedding

the room quite spacious and had great wifi for me to work at the little desk

are spacious, well equipped, and all rooms have straight access to the beautiful garden and the pool

the gardens are gorgeous with a beautiful sparkling pool and is immaculately manicured

large fridge freezer and kitchen in room very handy

very interesting decor, well appointed kitchenette.

found a cockroach in the kitchen, but it was eliminated

they should have 2 or 3 smaller pots and a pan in the kitchenette

has no backup generator in the event of loadshedding or power failure there was no cutlery in the kitchenette

wifi connection, bad management/staff.

plenty of parking

location with the facilities specially the pool where the kids enjoyed and no load shedding was a bonus aircon

more than enough parking

with my little jack russel and was happy to book into a room which was fenced off so that my pet could enjoy a

breakfast was great

i recommend getting breakfast here as well, it was to die for

the beautiful building, the breakfast and dinner.excellent wifi. walkin shower.excellent staff.

we live near to the hotel and we basically needed a place to stay overnight as our grown up kids were having

amazing breakfast and service form the team

laundry service was a bit slow for dry cleaning but good

gym was 24/7 which is good. but it is very small and not very well equipped.

the wifi was really bad

when we got to the room on the first day, our bar fridge was not working

location good breakfast nice n tasty

good from room service was very average from previous occasions i stayed at this hotel

good location and breakfast with very friendly staff

my favourite hotel in capetown ..excellent location and ample parking

central location secure parking

kids meals options

the breakfast was very good the room were spacious the hotel was clean

a bit darker around the breakfast place ...but not bad.

the gym is a bit of a letdown, it's tiny!

the bedding and aircon.breakfast buffet and definitely the stunning bar area on arrival.

fact that it took the room service staff about two days to remove dirty dishes outside my room after i had

the apartment was comfy and had a good little kitchen and living room

the wifi didn t work tho

wifi was pretty much non-existent for our entire 3 day stay

small to none kitchen area?

- the prices for the laundry are very expensive

the breakfast menu was very limited. bar and swimming pool closed early.

the gym could be better equipped

for 7 days of my stay i booked a room with table mountain view , they gave me a room with parking view, the bed

the bar closes at 22h00

it was very relaxing to watch them play around , great environment for kid s also the gym would be closed at

i have to call reception before i could talk to kitchen or bar, that is so poor because i should be able to

the food was really nice, room service was very good and prompt even after midnight

the view from the pool / outside bit isn t great as there s a busy road outside.

there service at the reception, room service and parking was excellent.

we also got room service on one of the nights we stayed (stayed 3 nights) and the food was fantastic

a little bit of maintenance in the kitchen

that make the bar area a bit cheap with constant posing on the main steps into the bar

excellent location, decoration, ammenities, service, food, gym,

truly best room service and bedroom snacks

lovely kids corner