the kitchen appliances were brand new

the kitchen was well stocked for almost everything we needed

unit was spacious, clean and well equipped with modern furnishings, fully equipped kitchen, the staff was also

keeping comes at an extra cost and maybe some kitchen towels would be great

they had an amazing amount of stuff in the kitchen so you could happily make food and sit on the balcony

wifi accessibility not possible on 6 th floor!

a good working wifi, good stuff , the place is big enough for pictures and walks

i like the pool area i like the access to the beach i liked the spa and sauna facilities

location, was on point and the staff were amazing, we never came with kids, but we observed how fantastic the

parking garage a little grim

please improve the wifi usage by the guest. it must be unlimited

the rooms didn t have bar fridges to put our drinks.

parking marks and directions to parkings behind the building are not clear or not there, not sure,

awesome bar & swimming pool

safe parking,swimming pool,bar,staff service,comfortable.everything was perfect

and the pool , parking close to restaurants and shops, very clean , staff friendly and professional

laundry room left open

there was no wifi

limited choice in breakfast and no wifi

good that kids 12 and under stay and eat for free

no energy/wifi disruptions - probably iwn generators in place

the staff and management were very nice and friendly. the breakfast was good.

the staff were without doubt one of the best features from natalie and craig to the chef and spa zee

my only upset was getting my bill and discovering that the spa lady sold me an eye cream and quoted me 250 but

loved the breakfast, ambience, serenity , definately coming back

the bar and restaurant closed too early.

was a busy weekend, but it was disappointing that the bar and restaurant did not have stock of the items on the

the kids were occupied by the pools and the spa was amazing

the atmosphere was vibey and the facilities eg the gym was just unexpectedly awesome

the kids loved the pool & play area

no swimming pool and i had thought breakfast was included in the booking.

the room was spacious and very clean. the kitchen has all the necessities.

the dogs, especially when they got in pool

easy going atmosphere, pleasant lounge and kitchen area where you are free to make your own tea

not much to dislike, except perhaps parking (but hey that's all dependent on whether you have power steering

the wifi

room service charged us for an item that was not delivered and it took so long to get ahold of

gym facilities, spa and restaurant

the pool was rather small and more kids friendly. not accommodating to adults

the fridge was not filled with beverages for our convenience. we had call room service.

can improve on the slow bar service at the pool area, the pool could have been heated, room cleaning took more

breakfast was perfect; all was to our expectations;

went to book for a massage at the spa near the pool the ladies were busy but i asked when can she help me with

spa service excellent and worth the money

pool sparkling clean just everything really

i enjoyed the gym when it rained

nothing. pity didn t have room service. for when kids are to tired to go out.

the clean up is required in the kitchen

breakfast was excellent, and the staff in the kitchen were excellent with regards to coffee

the fact that the pool area closes at 6pm

the pool area is nothing short of spectacular, and breakfast on the terrace was an absolute highlight

if i were to make one tiny suggestion, i might choose different lampshades in the downstairs bar but that

wifi at this property was pretty poor seeing everything else was excellent.

some restaurants in the hotel don t accommodate kids

buffet breakfast, excellent facilities and kids club

the wifi in room 614 was buffering and the tv remote in room 609 wasn t working

dstv and the wifi didn't work and when i called to report, they said someone would come to my room to have look

wifi was patchy and the aircon in the room was quite noisy

the food and room service

a small bar fridge would have been nice. and a heated pool,we like heated pools.

room service after hours (7pm onwards can be a bit slow)

i didn’t get to have breakfast because of my schedule in the morning

room was clean and the access from the parking to the room was easy accessible

didn’t wake up breakfast

the dry bread during breakfast!

wifi was not fully available

there should be a kitchen and washing area

the acting manager at the kitchen was also more than helpful to assist

but i understood that you dont have a room service

the wifi is very slow, kept disconnecting

stated on my booking the age of my kids one was 13 and 9years first day they ask me to pay for the little one

are friendly, breakfast is good, rooms are good and comfortable

pool side and staff

hotel bar closes a bit early.

service are getting more poor every time, now they even don t accept clothes for laundry and all this things

gym and swimming facilities we great comfortable and well sized

breakfast was top tier. the hotel was clean. ease of access to ehailing services

safe parking inside the hotel and breakfast was included in my booking

so we ended up ordering room service

rooms being cleaned up late taking laundry stuff to the reception

wifi was bad

all staff made the extra effort with my kids. very nice place and great location for our trip

we as a family really loved it, knowing that our kids was just next to us in there own room

temporary parking in front of the hotel

the rooms are definitely value for your money, it's clean and spacious with access to the gym for all guests,

wifi signal on the weak side

breakfast was superb, my kids really enjoyed the food variety

kiddies splash pool for my toddler and grass area next to the pool deck area which was great for kids to run

from iron and board to bar fridge and safe, tv, wifi

it was soo cozy and clean and the pool and gym are amazing not to mention the bar

fantastic- 5stars especially the receptionist kayla assisted with more then expected when room service was

kids friendly and the restaurant, laundry , gym and swimming pool at your convenience

wifi was not easy to connect to, had to get a hotel staff to assist in this regard

beds were super comfortable loved the twin room arrangement loved the gym facilities the food was very tasty

also love the self laundry

there's no room service for breakfast, you have to walk down even if you don't want to have breakfast in a

breakfast offered a great variety

customer service is exceptional, they have the best kitchen in kzn. we ended up extending.

the room service was absolutely phenomenal - the food and drinks were brilliant and so so so reasonably

i loved the bath tub and that it had a bar fridge and a microwave, very convenient

the bar is too much in the public

gym,view bar location is near to mall there is ice machine for ur drinks

breakfast

the pool closed at 5pm no swimming after hours ud83dude41

the room didn't have a bar fridge and microwave since lunch & dinner is not served.

everything! welcoming staff, comfortable room, great food, nice pool area with bar.

it was also great for the kids with the pool and easy beach access

parking small the window facing the ocean were not very clean

the breakfast was great

and clubs) it offers maximum fun at the location without the need to leave - bar + pool + spa + jacuzzi the

the main reason we are loyal customers is due to the parking and security of our vehicle friendly staff who go

top notch place to be for any occasion and not to mention there beautifull spa to indulge in and unwind is a

cos i was so looking forward at sharing all the pictures i took as we explored the place with my kids

enjoys my stay in this establishment more especially when i travel with my kids

the breakfast was wonderful and the location was perfect

one of the ladies opened the door for room service because we did not respond on time.

the wifi had a very weak signal.

parking

best place and free parking in town near restaurants and pubs

i enjoyed staying there. will definitely come back. wifi is poor though

the pothole at the back parking

please improve your wifi connection otherwise i enjoyed my stay with.

parking area near the road has trees and leaves fall on to the car

car parking is safe for every one

wifi was very poor more especially in level 5 rooms, the saturday day security guard was very rude

the fact that i could see the pool from my room

staff was super efficient and the kitchen staff were able to prepare breakfast packs for us since we were rushing

it has a lovely pool side setting which welcomes a youth customer base and also has those formally set up rooms

was not happy with the breakfast options and i believe breakfast should be a buffet or have more

everything,staff is good,wifi,pool, cleanliness,parking is secured tjooo i slept like a baby i m definitely

nor the tummy-ballooning buffet breakfast, nor the 13th floor view of the beach, stadium and casino

room service was exceptional, always on time for orders or before estimated time, the rooms were

the breakfast buffet was just on another

no wifi

orders or before estimated time, the rooms were very clean , we got an extra single bed for the kids

room had lovely aircon and a ceiling fan, tv and wifi

breakfast for those two days of my stay

parking space. no bar fridge .. and microwave powdery cheap toilet paper

sleeping in the same sheets for 3 nights improve on tv channels wifi not 100% available

covered car parking

location, laundry service and netflix

entrance from the parking is not safe at all

wifi was not accessible in my room 118

room service is wack.

great location, friendly staff, nice large rooms, very clean, good service, secure parking

love that it has a bar fridge to keep drinks cold for the evening and microwave for late night snacks to be

the property was close to beach and casino, clean and spacious rooms. friendly staff

the pool was clean, the pool area was clean and beautiful and we were given clean towels after our swim

the cleanliness of the rooms and wifi that was connecting very well

'kitchenette' was a bit of a let down

they can provide covered parking, to avoid waking up to a dirty car because of all the trees

as we walk to the room the flooring was dirty got in the room wifi didn't want to connect kettle n blowdryer

room was comfortable. parking guard was very sweet and helpful.

hotel has safe parking and quite lovely flowers and plants

safe parking inside

pool deck bar, food was excellent, underground safe parking, fantastic sea views, professional

i also liked the cleanliness and delicious breakfast, ypu don't have to wait so long for the lifts

service in the bar area was slow, free waitress.

the room set up was great! the offering of room service was highly appreciated.

cleanness , playing area,gym and a pool

facilities, the room was at a perfect spot. bar on point

lady next door brought kids and they were running in the corridors and the lady kept shouting for them and that

room service and it really clean

floors not cleaned properly cheap toilet roll no bar fridge family rooms should be separated, kids running in

kids were making noise early in the morning

room service including house keeping was top

rooms where very clean, my rooms was a see view my kids loved the view and the location of the hotel it is just

rooms , living ,kitchen are very nice. location is very good.

not working , dstv channels not working, bathroom sink was blocked toilet pipe leaking, need more kids activies

our mobiles unfortunately could not connect to the wifi in the room, but laptop did.

great wifi

everything especially wifi

only recommendation is no-smoking

people tend to be noisy. some guys were smoking near my window

that it is a smoking zone and next to the busses

i love the place i am yet to try the gym and pool i am sure it's great

alcohol is too pricey the gym is too small and lacks equipment

breakfast en the rooms en my kids enjoyed every minute of our vacation even the swimming pool

recommend to build play area for kids

school kids must be given strict rules during their stay

was very impressed with everything, the parking the security, i will defenitely be back, the management from

the wifi was troubling us on and off

the exit to the parking lots,sonething must be done about that issue

good parking ,safe and close to the beach and clean

there was a point where the wifi was not working and we were not informed

the swimming pool was not clean at all but everything else was amazingud83dude42

no room service

the fact that there was no bar fridge in the room

stay at this place - they have a beautiful pool & a gym on site

the pool area kept clean and beautiful and neat

the fact that i couldn't order a drink to the pool because they didn't have plastic cups.

specially mbuso the security guard very friendly, made us feel welcome throughout our stay and my kids loved

gym toom is too small, have to wait for others yo

well located by the beachfront. staff friendly and helpful. the kids activity area.

reception doesn't have the contact number for the spa in your hotel

small bed for the kids, why was it just one bed for an 11year old and 15 year old

very good break-fast, very good wifi, side and front facing rooms have amazing view

paying for parking. atleast increase the number of gym equipment or upgrade the treadmill.

we were a family of 5. my son and his kids were not next to us

the staff are really friendly and went out of their way to assist us, even allowing us a late check out because

staff was great and the breakfast was excellent but i wasn't happy with my room because it was smelly,the couch

room with shower but my bookings include kids meaning that we were supposed to given a room with bath

breakfast and room service

closer to the beach, friendly staff, great breakfast and wonderful room service.

the manager in the kitchen has excellent customer service, he helped us to find a table in a packed restaurant

wifi is slow especial up floor

lovely and easy for us and as i have rated all of my experience was 10 out of 10 except for the wifi which is

your breakfast is top class

it has room service option

the room service was quick

room, items listed on the booking were there like kettle, microwave, bar fridge, dstv etc and they were all

additionally, there is both a microwave and a bar fridge in the room, and there is a restaurant downstairs

security guy who held our bags to our room, the guy at reception was super dope he would get me room service

their room service perfect,very clean and the service was the best i really enjoyed my stay

location, wifi,dstv ,the room was cosy and comfortable, mini bar fridge, i didn't expect the microwave lol