man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

el late check out

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking

the wifi was quite good too

great location plenty of parking bays good tavern next door for dinner and breakfast

easy parking, plenty of space

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the onsite bar was good and there was food available

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the bar had no food except for olives

the bar is quite basic

horrible wifi, the staff english skills needs improvement.

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

the bar snacks were very good

half of the hotel was closed, including the gym which was one of the reasons why we chose this place

gym old rooms very dark old depresssing

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

room (junior suite) that came with tea making facilities, fridge, two tvs and a spa bath

i ended up taking a taxi after walking a little bit with kids

amazing breakfast! great value for money and great location.

no treadmill in gym

clean modern and had a great rooftop bar &pool the inside areas were also excellent and

great breakfast, great gym, great spa and massage facilities.

hotel was able to adjust for en early check in and when my flight was delayed by 8 hours they were able to make the changes easily

i was upgraded to a superior room for free and got as well a late check out next day at 14:00 without extra cost

beds

room sound proofing was not existing

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently dial numbers while playing with it

very noisy at night. we could hear kids running down corridors until past midnight

the room was clean and offered a lot of additional services

room service was great

good hotel in prime location with a nice bar and terrace.

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

nice bar downstairs

perfect location.lovely bar which serves good tapas.would definitely stay again.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

bar staff & housekeeping had great energy and we're attentive

people working there are very nice and the rooftop bar is a nice addition

also antonio in roof bar was great

rooftop bar is really really nice too

the rooftop bar with the views was stunning (also the bar staff was nice)

no bar in hotel

pity no bar was open in the hotel. probably becaus it was january.

early check in

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

really recommend 30 sec walking wine bar

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

appreciated the laundry facility- so able to wash my travel clothes

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

the complimentary laundry service was a thoughtful and convenient addition

free wifi

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

v quiet and huge rooms with lounge kitchen bathroom and bedroom

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

next, the wifi is useless in the rooms

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

no wifi in the rooms, although is advertised everywhere.

good wifi

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

the luxury of the kids having their own bedroom and bathroom was perfection

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

choice of room service was poor

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

- friendly and helpful staff -gym -sauna -perfect location - big patio

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote control to

it's a full service hotel, including a restaurant (didn't try it), a spa and an underground parking, which is expensive but precious if you arrive by car

great little gym sauna and steam rooms

friendly service & early check in

breakfast is excellent

the hotel quoted euro 40 for laundry.

th the option of a picnic breakfast for those who have an early booked alhambra tour

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

great location, very friendly staff, breakfast, nice room, historic building

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was working well

wifi goes on and off a lot!

staff very friendly & obliging. roof top terrace bar very good

excellent in room wifi

realy good location, rooms were clean. great breakfast offer

room, great breakfast (cold and warm) and car parking nearby city center for very good price

staff were great and friendly, particularly with kids

very pleasant stay. great breakfast.

nice to have pool area as

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

has in the room nespresso, and a mini bar (so you have a little fridge)

location in the very center of the city. fast wifi. very good price on booking.

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

were there for business and we really needed the wifi working

everything was great! wifi not super fast, but fast enough.

room with everything needed, including water and tea for free, and adequate priced mini bar 3

many restaurants nearby and a good tapas bar behind

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

hotel with great restaurant and bar used by locals and tourists

breakfast was delicious, afternoon tea a welcome bonus

everything top quality and old world character, very spanish

great location, superb breakfast, very clean and detail oriented staff

the breakfast was sumptuous and more like a brunch

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

it also has an exclusive bar on the roof area that can be booked separately

great bar staff as well

we did not want one but had a conjoined room where it was clear there were kids through the door

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

no room service

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

this is my only down point as i was travelling with kids

gym equipment selection was limited and would be better if there were some weights

no room service

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

slightly underwhelming gym - but all in all that s a very minor comment.

i wish the gym had free weights :)

doing laundry there was relatively

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

poor wifi

free wifi

great location, charming rooms, great wifi, helpful staff

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

limited 5g reception in the room, but free wifi.