laundry soap the apartment is beautifully decorated, up to date furnishings and very clean the wifi is excellent

you would need in the kitchen, basic oils/spices, cleaning supplies, dish & dishwasher soap and laundry soap

the laundry service was not available when i was there

the bar was closed when we arrived at 9pm

liked the personel, the ckeaning service,kitchen, breakfast and room service, the size of the

staff, dinner wasnt on for another hour so the bar maid went that extra mile and made a sandwich so i could

wifi basically didn t exist so i couldn t work

later at the check-in the receptionist was telling me off for not warning them about the pet and didn t

there was no internet, no room service

was no safe in the rooms, the wifi connection was hit and miss, and the a/c cut off all the time

wifi connection was not good in the work lobby and it would have been great to have lunch on site

free coffee and tea available in bar area

nice comfy beds good breakfast good wifi

good free wifi

the bar closed at 23:00 found the walk-in shower slightly awkward as there was no anti slip present

the salt water pool was lovely

although allegedly pet friendly dog wasn t allowed in many places

glass topped tables in bar area where full of breadcrumbs - a deep clean is required

had liked to swim, but there is no pool - just the beach in a short distance , and for a short stay overnight

secure parking for motorbikes

did get a non smoking room as requested but room was on 5th floor and the smell of smoke in hallways and corridor

no laundry despite being mentioned here.

we booked a non smoking room and the floor we was on, smelt very badly of cigarettes.

super breakfast considering the price, friendly front desk personnel, cleanliness and strong wifi

excellent & plentiful breakfast

wifi is fast! pretty close to restaurantes o bars. 15 minutes driving to golf courses

asked for a part finished large bottle of water purchased in the bar to be taken to my room as i was going out

the mini bar had nothing in

the floor is tiled or with parquet, the fee for a pet (bichon, in my case) seemed to me exaggerated (22 eur /

friendly staff and the breakfast bar were very good.

the room was very clean, the bed was comfortable, and the free parking area is spacious and convenient

very well set up place. big parking garage underground.

underground parking. especially for bikers

the hotel offers free parking in its garage, which was very convenient during our stay

it looks like it has a bar and restaurant- this is online for breakfast

the wifi kept tripping off

friendly staff, polite and courteous unfortunately pool was closed as not heated and out of season but really

room service and meals in barbary. personal attention.

wifi dropping out.

to the hotel with bags being collected from our taxi, early check in at reception, all staff very polite and

went to casino to watch a show and stated in hotel next door. will book here again

ed terrace parking space , bath , staff , pool ! quiet peaceful

and it was just over 16 it's normally the cheapest drink you can buy so we only had 1 by the pool

wifi poor, tv freezes every 10 minutes due to poor internet.

and hygienic - good breakfast - parking in front of your room - nice pool - water and tea in the

the pool area is stunning and the breakfast is great

the breakfast was fantastic as was all the food in the restaurants we had

pools, spa is incredible, gym is spacious, beach access, an amazing japanese peruvian concept called teyo

to soft opening spa and beach club not fully available but this does not diminish the extraordinary

also - the hot breakfast bits (eggs, bacon etc) were great quality wise but were cold on quite a few of our

the golf course is also absolutely amazing

this meant our time by the pool and at breakfast meant lots of children - screaming, playing or running around

kids club also very nice and a lot to do for the kids

the massage in the spa was excellent, the gym was fantastic

the bar plaza food was great but a few more varied options would enhance the experience

a beautiful hotel with a rooftop bar within walking distance of the beach and supermarket

the pool are is handy in particular with kids

our kids were not to keen on swimming but did a bit of playing around

the pool area is amazing, and the rooftop bar super nice

unfortunately, when we were the spa was closed.

my kids loved the loft

my kids loved the loft

internet home screen only in spanish made it challenging to log on to wifi

stayed with friends over night and were really pleased that they offered an early check in giving us somewhere

we told the receptionist the wifi connection was really bad we were told it was because of the storm

manned reception during working hours, very clean, very quiet with late check out, good furnishings

rooms modern and very comfortable. excellent buffet breakfast

were noticed in advance, breakfast was served in a room, the restaurant is closed for

the breakfast was very limited, no hot food

friendly staff. beautiful rustic modern design with quality finishes. breakfast was great.

kid and another half is more for adults) the breakfast selection is good: fruits, cheese, eggs, we were pleased

wifi only worked in a certain area of the room.

wifi wasn't reaching well to my room.

no wifi in the room

-wifi wasn t the best -front room gets quite a lot of street noise (easily solved with ear

wifi not great

is pet friendly but at the end you can t go to any of the facilities with him, so basically you need

great room, nice pool, good food

stylish & spacious hotel with lovely pool / bar area, bedrooms with moorish features & other architectural

there's plenty of parking (which is also free) and if for some reason there's something that the hotel doesn

breakfast was great.

mini kitchen

kitchen and bathroom superb

beautifully decorated rooms, good and comfortable bed, strong wifi

so we finally got to sleep at 3am which, when you're travelling with young kids, is never ideal

stayed on saturday night and the bar restaurant was rocking

great location, good wifi. nice modern bathroom.

maybe some more english speaking tv choice but they did have all wifi connections

great wifi connection from all areas

accommodation was spacious with kitchen facilities and considering it was in the middle of the old town, it was

good value, strong wifi

was so much noise on the street as there is a bar beneath the hotel, which made the night not very

the bar was not always open in the

for light sleepers--i will warn this property is located above a popular bar and you could hear street noises

and my room smelt a bit damp and my parents room was on the front of the building and there was a bar below that

another added value is the cute hotel bar on the ground floor which offers breakfast as well as drinks in the

walk to the beach, great restaurant on site, good pool, spotlessly clean, great value

comfortable sleep, great food, gentle staff and car parking.

location, just 3mins walk to the beach, free parking, ans a good restaurant

beautiful garden, great pool area, friendly geckos

i had the swimming pool to myself even though it was weekend and the end of june

and offered a peaceful space to unwind, while the pool was clean and a definite highlight for the kids

nice swimming pool, excellent for kids. rooms cosy, comfortable. friendly personnel.

food the room the staff, especially the young lady in the restaurant the pool area parking and wifi

the pool are is fantastic the kids and adults loved it

nice restaurant - both evening and for breakfast. kind staff. good parking and wifi.

wifi worked fine

we booked thinking there was a swimming pool, wifi which did not work and that pets were not permitted and they

was unfortunately beyond the hotel's control, but wifi connection was lost due to the strong winds

property is massive in size including car parking

the fantastic beach is 10 minutes walk away and there is also a small swimming pool on the property

whole break was fabulous, the area, atmosphere, tranquillity, food, comfort, swimming pool and

free parking at the property

bed was fantastic. pool and bar were lovely. great staff

the pool bar and restaurant is superb and the arabic food is second to none

is one of the most beautifull hotels i have been the garden and the pool area is amazing very quiete and green

apartment is excellent, beautifully designed with an adequately equipped kitchen

the kitchen is well equipped

comfortable the rooms are a good size the bed is big the outdoor space is big, clean, tidy the pool was clean

however, the highlight is the patio, swimming pool, and garden areas, which make the overall experience extremely

have rented smaller apartment and it has no direct access to the pool and yard, you have to leave the house and

a pool /spa would be nice

had no wifi or electricity on 1 evening due to someone leaving water running in another room that affected

port location, parking easy ,easy layout, good room service, nice towels, breakfast always well presented and

had no pool

is very nice; overall concept of the hotel is what i like not the easiest when you travel with kids but nice

value for money, beautiful view of gibraltar rock, very clean, nice pool and entertainment for kids

the rooms were very clean, the facilities were excellent, and the entertainment for kids was perfect with

the kitchen had everything we needed for self-catering, and the layout made it easy to settle in and

excellent all round no faults great pool great breakfast great kids amenities n activities

the evening entertainment was also very good for kids

12 euro for buffet breakfast but no eggs

i loved the room, balcony, nice bar and pool, friendly staff, and the breakfast

pool was closed.

wifi very bad breakfast very expensive staff need more language training they speak only spanish

staff are very helpful, pool is a bonus, great location.

no wifi was available in the room

some bugs were roaming around in the kitchen.

it s a gym independent of the hotel and down another street and costs 5 to use

weird when room service came at the end of their shift and asked us to come out quickly for they must be done

abandoned outdoor pool needs covering over and the space converting to a bar & tapas area

kids were very happy and felt like home

bad wifi

wifi performance was highly intermittant

wifi in bedroom kept cutting out

wifi was excellent

great location, clean, spacious, good wifi very friendly staff, top place

the wifi signal was poor

the wifi was very intermittent, on the whole very poor.

were not allowed a drink in the bar and denied access to the outside restaurant as i was wearing a long sleeve

breakfast service could be improved upon

everything was perfect, breakfast was excellent and the pools and spa gorgeous

we especially loved the spa treatments and both massage therapists (krissana from thailand and putu from bali

plates, clients needing service, and merely collecting one coffee cup and returning it to the kitchen

the traffic noise and the speed of the wifi

also the plenty of parking spaces and the security of the area

the wifi connection and the isolation from the noisy road

great price. good location but only if you have a car. easy parking. good wifi. nice staff.

parking in front, spacious room, nice personal and compatible prices

the room with private pool was amazing and looked so fabulous

rachida from the breakfast team was amazing, always finding ways to accommodate everyone's needs

he made sure that the villa is nicely decorated for my marriage, the housekeeping and the room service were

the villas are spacious and well-appointed with private pools and a beautiful layout

loved the resort, the beach, our pool villa, all fabulous!

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

the infinitive pool is just amazing with breath taking

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

location,infinity pool, calm and relaxed atmosphere

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

huge pool

only down fall that there wasn't a kids club which was abit sad for the kids also room service is very slow have

service , cleanness are excellent, breakfast service is top notch.

fabulous from the entrance staff to welcome reception to the room restaurant at the beach and the pool

good spa facilities

great location, free wifi, cheap parking opposite the hotel. nice staff.

very poor wifi connection on 4th floor

wifi abit on and off

the wifi was a little spotty at times.

wifi was decent

advertise spa treatments

spa was still closed from covid but otherwise the hotel was perfect

the kids meal of pasta was really inedible

if we had known the pool/spa was closed (they could have let us know)

great rooftop bar with delicious cocktails

good parking in the area & we were allowed to do early check in

but it would have been nice to have washing up liquid and cloth provided to help us keep the kitchen nice when

perfect apartment in amazing location . well equipped kitchen.

the bed was comfortable and the kitchen had all the amenities we needed for breakfast and lunch

the wifi worked well, the kitchen seemed to have all the essentials, and the shower was warm

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

was no wifi as the internet was not connected

great roof bar where breakfast was served

in the evening one can grab a drink at the bar and chat with fernando and giovanni

bar available on the ground floor and roof terrace where breakfast is served at certain times of

loved the roof top bar for breakfast and drinks in the evening

loved roof top space which had dual functions, breakfast in morning, bar in evening

quite.big.clean. long swimming pool. paying in check out, big balcony.. no mosquito

the hotel features a compact pool area with about 20 sunbeds, which proves to be sufficient for those utilizing

guy working in swimming pool should get a bonus

hotel very clean and pool looks good

it has a gym with lots of equipment

spa zone.

kids club was the best i have ever seen

kids were not allowed to use inside swimming pool without adults/ parents

was a pleasure like always, friendly staff, we had a great time in spa and bar & restaurant was

its sounds ridiculous to complain but there is zero chance of getting a coffee as room service only starts at

property is amazing, the rooms are spacious with beautiful view to the pool and the beach

breakfast was delicious with everything made on the spot

no wifi the first day and electrical problems second day

we really liked also the huge kids club that has very nice design

kids activities section looks good but unfortunately was not working during our stay

location, size and friendly staff. great breakfast .

pool doesn t open till 11am, but apart from that everything was perfect.

breakfast is terrible luckily there is a nice bar close to the hotel

enjoyed the spa and treatments

lovely staff , beautiful room , charming grounds , fantastic pool

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

price, parking possibility, wifi

location, clean, friendly staff, flee parking on the front of the building, very pet friendly

pet friendly but stupidly expensive per pet per night

excellent wifi connection

we ever had the shower in the room was really big the location was amazing the combination of pool and beach

were mostly limited to spanish - front desk was not responsive via phone in room - limited gym facilities and

fantastic breakfast and dinner

they started phasing out the free water from the room and had a mandate to not put water in the gym at all

very nice pool, perfect for kids