made even more so by the staff: understated attentiveness by everyone from reception staff to pool boys

was a pleasure like always, friendly staff, we had a great time in spa and bar & restaurant was

wifi was inconsistent throughout the hotel, especially in common areas

quality of food of room service & the beach restaurant need a lot of improvement, but breakfast was really good

we had teenage kids with us and they loved it as well

the pool was a good size

on one occasion after waiting 20 minutes for a drink, we gave up and walked to the bar to get it ourselves

also, a lot of the machines within the gym were out of service and there was only one restaurant open throughout

the indoor pool with several kinds of jacuzzis

good breakfast included in the rate

in the evening one can grab a drink at the bar and chat with fernando and giovanni

bar available on the ground floor and roof terrace where breakfast is served at certain times of

better in old town, the location safe, the rooms spotlessly clean, the breakfast on the rooftop bar is one of

loved roof top space which had dual functions, breakfast in morning, bar in evening

loved the roof top bar for breakfast and drinks in the evening

was no wifi as the internet was not connected

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

perfect apartment in amazing location . well equipped kitchen.

i can t honestly say anything about the kitchen facilities as i didn t use any of them but i m sure they

for couples or smaller families, upstairs maybe not suitable for smaller kids due to the stairs

but it would have been nice to have washing up liquid and cloth provided to help us keep the kitchen nice when

more kitchen equipment would be great.

unfortunately, the pool/spa was shut when we were there but overall a great stay

spa was still closed from covid but otherwise the hotel was perfect

if we had known the pool/spa was closed (they could have let us know)

the kids meal of pasta was really inedible

although the decor is good, staff very good but draughty and somewhat uncomfortable room service closes at 23

great location, free wifi, cheap parking opposite the hotel. nice staff.

wifi was decent

advertised as having wifi throughout the hotel, however in our room the wifi kept cutting out resulting in us

info in the room whatsoever (breakfast times, local info, check out times, wifi password and how to work the

staff excellent, particularly carmen arranged transport for us to and from golf

pet friendly but stupidly expensive per pet per night

internet was very bad, we were on the 1st floor and we could not connect to wifi - it said that the hotel has

price, parking possibility, wifi

excellent wifi connection

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

pool and ocean view from room was nice

we ever had the shower in the room was really big the location was amazing the combination of pool and beach

room service no answer

we couldn t get the room service , obliged to call the reception

quality is also bellow average, basic food that is usually served as kids menu in most of the restaurants

spa, no kids,

great for us (having done the kids thing) that it s adults only

there is a great pool and gym

suite was extremely spacious with a well fitted kitchen

spa, gym facilities are great and staff throughout entire hotel were very friendly and helpful

indoor swimming pool (heated) only for adults (except from 10 am to 11 am (only when the kids are allowed)

put as on the 4th floor which has no life only one small one for the staff house keeping i had kids and a baby

the rooms, staff, breakfast, pool, spa,...they treat u like a king!!

breakfast till 11:00 am

kids golf tournament on

we had lovely food at the pool bar and breakfast we really nice

the waiter in the pool bar was also very good and attentive

indoor pool access and opening times also have to pay to use the spa and indoor pool facilities.

staff could not have been more friendly and helpful especially hamed with his cocktails at the bar and miguel

the pool is stunning, perfect for a cooling dip

lovely and clean , close to pool

property, clean and well kept pool, own underground parking space

not many facilities for kids just swimming

no mattress protector on bed. better selection of drinks needed at pool bar.

private parking

wifi throughout and is ok but my 4g data was better

relaxing and the breakfast was excellent very friendly staff great bar and so relaxing pool

lifeguard at the pool and the kids playing football in the pool and some drunks but staff didn't tell them off

pool bar f dinner

it's green, lots of space inside, parking space, swimming pool, amazing kitchen, friendly staff

r us) + kids club is only available unsupervised for 5+

the staff in general were very good, but the kids club staff were brilliant.

no shower gel refill, poor room service with no complimentary water except the first 2 bottles

are 3 big let downs which are: 1) the wifi is really slow, you must keep in mind that a lot of people (including

free parking, good wifi

nice big room, good choice at breakfast, relaxing bar area

booked a superior family room for 4 people but the kids was meant to share a bed ( i didn’t read the small

park was not there as shown on pictures on website. kids room not open.

- sink flush blocked - soap dispenser empty - door card reader working intermittent - wifi, yes, but very slow

booked a superior family room for 4 people but the kids was meant to share a bed ( i didn t read the small

at one night the music was a bit loud in the bar, and when i went down to ask them to turn it down a bit they

is quiet thanks to double glazing, had a deck overlooking the sea, rooms generous in size and parking onsite

nice bar area and free parking available

could of had the bar better stocked.

but we loved the easy access and a free parking

location is perfect but the roof bar only opens in the height of summer

the roof top bar is a great place to meet or unwind

rooftop bar is fantastic, great cocktails and view

although it would have been better if i could have sampled the rooftop terrace and bar as unfortunately this

wifi is unstable on the 5th floor where we stayed.

laundry service listed on facilities and no laundry service available

no wifi . no proper bathroom equipment such as toilet paper and shampoo

bad wifi, no elevator and we can hear the room next door

a kettle would be useful in the kitchen

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

the wifi was really good, for those who dont know, internet in spain is very hit and miss

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

i didn't get the wifi password because i thought more questions maybe will bother her more

if you are looking for a comfy bed, great wifi,

wifi didn't work in my room at all

we had an amazing pool suite with a huge private terrace and pool, and the service was outstanding

the gym was cleaned throughout my husbands one hour visit 6 times

was cheaper in don giovanni and the exact same dish was more at the beach club and the family pool

the spa is one of the best we have used and the therapist are experienced and knowledgeable beyond

breakfast service could be improved upon

the bar prices were expensive & the breakfast was nice however not very hot.

wifi: the wifi connection was very poor in my room, and mobile data (i used lobster) barely worked,

was a relaxing modern place to stay with palm trees ,a pool , bar and restaurant

the bar prices were expensive & the breakfast was nice however not very hot.

wonderful selection, particularly of fresh fruit, for buffet breakfast

pools are far too deep for unsupervised kids and kids who can't swim and the small pool they can go in isnt very

wifi is not included in the cost of the room

it s in a great location 10 minute walk to la sala by the sea pool club

it was set in beautiful grounds with two lovely pools

(kids club) or conference room

wifi in bedroom kept cutting out

wifi was excellent

the wifi was very intermittent, on the whole very poor.

slow wifi.

great location, clean, spacious, good wifi very friendly staff, top place

the breakfast is worth the room rate alone

late check out cost 15 per hour wifi wasn t secured ( this should be fixed as it s very

spa was nice , slightly disappointing it was not as warm as we would have liked , after a while it

a few small things, no air con in room, phone didn t work, room service app didn t work

didn t answer the phone when we wanted to complain about noisy guests at 4am waking the kids

no room service

super noisy till 1am, no room service and no tea or coffee in the room

smelt amazing, the location was perfect right next to the harbour and also facing the beach, breakfast was

wifi available for free if you ask at reception for password

lack of room service. that s all.

pool was closed and the gym was small

not a hotel i would take kids too

the breakfast was also a pleasant surprise very varied, with plenty of options to suit different

there small gym is adequately kitted out and the pool bar has a good choice of food, drink, ice-creams

everything accept the gym

our private accommodation was exceptional, featuring our own swimming pool and both an indoor and outdoor bath

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

the pool sauna steam gym area was fabulous

the pool sauna steam gym area was fabulous

room was quite noisy, gymnasium equipment was limited

the pool water was too cold

more staff at pool bar as the woman was extremely busy and on her own

gym poor

the facilities need renovation. the pool and gym area especially.

the staff, restaurant, pool, gym & wellness center were amazing & really made our stay special!

spa was amazing and well worth a visit

at reception, in the restaurant, in the spa - everyone is so attentive and friendly

breakfast was amazing and the restaurant is a local hotspot

there is no phone in the rooms and there is some works around the room no car parking

room was located on the ground floor, with the pool on the floor above us

breakfast , room with sea view, large outdoor pool, i always book this hotel for myself and

fact that when we booked the hotel there was no mention that there wasn't a bar in the hotel, considering we

the room with my brother, however, they gave us a one bed room and when i told them they sent the room service

only open 1 hour for kids in the morning

our first room was by the party area and because we had kids, that was not a good first night.

as you get rooms that look really old, inconvenient for travellers with kids since elevators stop on half

you get access to all of the puerto romano facilities (pools, gym, restaurants etc

spa availability for guests which in a 5 star hotel is unacceptable

room service was incredible tasty, amenities were high quality, loved the ghd hair tools, and the

was a great place and we stay with the kids, i recommend for any family that is traveling around

reasonable parking, no charges,free wifi,great

50 , which felt awkward (we had paid our entire stay plus the pet fee up front)

there s nothing that i can mention except there s no room service or kitchen so be aware

tiny, no reception after 10pm, instructions for checking in sent through email, tv didn t work, wifi did not

breakfast was so lovely with many options including eggs and different breads and muffins

we were also very pleased with the breakfast

the breakfast buffet was delicious and healthy, fresh fruit, wonderful cheeses and croissants

that small addition would have made breakfast perfect

breakfast was perfect, good selection

the kitchen had everything we needed for self-catering, and the layout made it easy to settle in and

wifi conection is bad , had problems with the tv chanels reported it but it couldn t be fixed

excellent all round no faults great pool great breakfast great kids amenities n activities

put us in very dirty appartement with very nasty garden and the wifi not working

wasn t strong, some of the mattresses were uncomfortable and some of the kitchen appliances were quite old

service at the restaurant and room service

friendly helpful staff.enjoyed gym facilities.good breakfast buffet.

the hotel is in a good location, it s clean, the pool area is fabulous and usually quiet and the staff are

was very welcoming and had rooms ready for an early check in

loved the gym and the pool

a group of people at restaurant and pool that were completely drunk and speaking very loudly with kids running

no music round the pool so not much atmosphere

just decaf coffee in the kitchen

very spacious clean suites, equipped kitchen, balcony, very good wi-fi, cable tv with some english channels

wifi didn't work even though i tried to reboot it so we had no wifi all week

e bday girl is haaappy)

there is no room service & bellboy !!!

would have been more useful to have multiple toilets by the pool but not a massive issue

the staffs were friendly, there s a female receptionist with glasses gave us an early check in and room

room with kitchenette, fridge, kettle & wifi & tv together with balcony was very comfortable

no bar area

clean and comfortable great air con great private parking fab location nice bar attached to

rooms are good sized,modern, with strong good air con,large showers, good wifi ,etc

service bar inexistant

location very nice hotel but no bar and not allowed to drink alcohol in the seating area which is ok if the

the spa is phenomenal

voucher left under door for birthday to use at bar for a bottle of cava, however, as we didn't see it until the

rooftop pool, restaurant and bar were gorgeous at sunset

breakfast was exceptional with a wide variety of fresh options

so much choice at breakfast.

they call it a studio but the kitchen nook is outside on the other side with some old dishes there

the studio is very recommended; it has everything needed in the kitchen and is clean

it is perfect for selfserving with a little kitchened with microwace and all what you need to selfserve

good bed, god wifi, good shower

in the old town, beautiful streets of marbella, clean and nice rooms, good wifi, close to

petit boutique hotel with charm. brand new, very fresh

renovated and is in a very central location for old town marbella with lots of restaurants and bars nearby

although very comfortable and no complaints at all, it is very close to reception and bar and we could hear

location is great, modern contemporary building, love the rooftop bar and pavement dining

little boutique hotel with lovely girl at reception/ bar / breakfast she was so helpful, rooms were so nice and

best location possible, clean, spacious, lovely staff, good wifi, less than 10mins walk to the beach, super

wifi was inadequate

wifi was very poor and the bed mattress were uncomfortable!

with amazing views, staff were friendly and extremely helpful, it was spotlessly clean, and the breakfast was

perhaps create a space within the rooftop bar area though i gather they have a neighbouring property and this

channels in english or spanish and the reception was a little poor, surprising considering the wifi was fine

as we were out of season some of the areas were not in use such as the outside patio or rooftop bar but this

from sanaz and her front desk crew, to the delightful bar and kitchen staff, to the efficient and willing

very professional and friendly staff, sunbeds amazing, breakfast incredible, would 100%

location, breakfast was very nice and lunch at the restaurant on the beach very nice

there is a well equipped gym

enjoyed the sound system of the room the room service was absolutely good, the staff were more than welcome

sometimes music at beach bar was a little loud.

the breakfast room service choice sheet could be clearer but this is a minor, minor detail.

excellent breakfast

port location, parking easy ,easy layout, good room service, nice towels, breakfast always well presented and

stylish and immaculately finished property, our bedroom faced the marina , the rooftop bar and lounge area was

the roof top restaurant and swimming pool area were magnificent and super lively at night

wifi was not working and i was not guided to help in anyway

reception and bar staff were terrible, service was slow and difficult, no staff at the bar or even if they were

very clean, 24/7 bar roof top. friendly staff

the property said they have a nightlife upstairs, but no one was to be seen behind the bar the entire time i

swimming pool no kettle in room no fridge in room noisy street, hotel is surrounded by car

property looks nice: it has a tasteful decor and an attractive pool (which we haven't used)

also no bar as they stated in the

they have an in house bar where you can buy drinks

have been good to be able to get a light lunch at the hotel so we could just stay by the lovely pool/ terrace

the views from the pool area were amazing an relaxing

free car charging, truly pet friendly (and free of charge for pets)

bathroom toilet tucked in corner suitable for kids but small area for adults over 6 feet tall

ample parking

breakfast should be better, in quality more than quantity

herwise a few minutes walk)

free parking and well organised staff

clean and comfortable. pool was lovely.

location as long as you have a car, very comfortable room, staff in the bar and restaurant were incredibly

fairly small but air conditioning excellent and quite a plus that there was parking on site near motorway but

lovely staff......... particularly good looking receptionist :) fantastic pool!!

the spa bath was a real treat

there is a fireplace in the hall

pet friendly (indeed, the owner has a beautiful main coon cat)

spacious and comfortable (large smart tv, mini fridge, bath tub), beautiful lounge area with a fireplace

we had to call someone from the kitchen, who was not very responsive

cooler evenings can be enjoyed by the fireplace

in fact, the room was worded something like 'the standout features of this room are the pool, the view, and

which was cooked fresh by the owner, and because we were leaving earlier than they normally serve breakfast,

fantastic home-made food and the breakfast should not be missed

it is close to all the golf courses

bed was not very comfortable - very hard. pool opening hours are late

location at the golf

we loved the pool area, gym and swim up bar

the pool, room and gym

half of the sockets in the room didn t work, wifi didn t work, there was no blanket/duvet in bed

good value and a fantastic breakfast

breakfast was great.

breakfast was good

kid and another half is more for adults) the breakfast selection is good: fruits, cheese, eggs, we were pleased

the breakfast was very limited, no hot food

the massage in the spa was excellent, the gym was fantastic

the treatment at the spa was excellent but the pool was cold and the general area was cold

also around and in the pool

not worth the money ud83dudc4eud83cudffb i booked two villas, including one with a private pool, and unfortunately

the main pool could feel overcrowded, breakfast indoors was quite noisy, and the music around the beach club

it has an infinity pool, comfy loungers by the pool and on the beach, food, and bar service, very clean facilities

one being the hotel gym was not open, although they claimed before i went that it was

we enjoyed the quiet surroundings of the property until the last day when they put the beach bar up and it felt

additionally, the pool closed a bit early (8pm) despite it still being light out

the hotel was designed and furnished to a high standard, breakfast was excellent