every thing specially the stuff they are so friendly with kids

distroyed all our laundry, washed black with white

tv has to put wifi

cleanliness is good nice pool with bar aswell, you can enjoy a drink while sunbathing staff was very friendly

the service is excellent—from the reception to housekeeping, room service, and valet parking

there is a good café and a spa (haven't tried it)

the room service were also

the room is so tight and you need to ask three times to get what you need from the room service.

nearby is supermarket, laundry with a very good prices

the well-appointed facilities, including the state-of-the-art fitness center and serene swimming pool, seamlessly

they said ther is swimming pool but no work

breakfast was poor, and every day is the same. thanks

the room was spacious

could be more activities for kids, like trampoline on national day last year

gym is a little bit small

pool bar cocktails are wonderful

the food is so good as we booked half board (breakfast and dinner)

thank to the room service teams for always being swift and ready to accommodate all our requests

i will not forget also the delicious food in the restaurant and the gym, sauna and steam in the health club

the room was spacious, and the view was amazing

we loved the over-looking pool to the beach

wifi not working.

cleaning and wifi not working

packed room service dinner was good, specially biryani and very economical as compare to hotels

staff and room service

it was also difficult to reach the reception, and the wifi was not working properly during our stay

staff at reception& room service are very cordial & helpful

pool not clean old facility

crawling, reception and the receptionist seems not synched online booking transactions, swimming pool is in the

nothing small room small tv very bad pool all not good

the pool should be cleaned and have feet labeled

room service is amazing and their staff is the best

cold water in the gym showers

how the receptionists are smiling and upgrading my room to the junior suit 2- swimming pool + kids playing area

the only average aspect was the wifi which often lost signal

kids splash pad was closed

breakfast is excellent

unavailability of late check out

room service food was great and great portions

love the short stay, however it can be improve if the wifi is fast and not disconnecting

well trained, i wasimpressed by their work - especially gerard in restaurant and rana in room

they are kind enough to allow early check in and late check out (depending on availability)

the zoya power bowl was so good tho, the arabic breakfast was good also

great weekend break next to golf course staff could not have been nicer

the breakfast was good and the location also

construction noise of the golf course, old bikes and we cannot walk next to to the golf course

all the facilities are top quality, great pool and gym, very cosy restaurants with delicious food

accessibility between the buildings / facilities for people of determination to be accessible by golf

the swimming pool is breathtaking, gym amazing, beautiful beach

and its proximity to the excellent golf club, alzorah, makes staying here a 100% perfect experience

the breakfast was high quality

didn't love that the pool closed at 8pm

the gym could have more up to date equipment so that you can do a full body workout.

the international breakfast buffet was excellent, and the sound system at the pool area was amazing as well

small gym

spa treatment was good and relaxing ambience

this regional tension and weather distrub please allow early check in with out charging if room are

exclusive parking for the facility (willing to pay extra) kitchen utensils were not complete, it should be

big apartment with large living room and kitchen. additional toilet.

in the toilet, in the kitchen, in the living room, in every corner

i only like that wifi , kitchen and the bed , and also the room the nit n clean thanks

comfortable stay,spacious room,nice staff,very easy to reach,wifi excellent

was just normal and the fact that we had to inform the reception and leave our keys with them for room service

signal of wifi is weak. the toilet bowl is not functioning properly. lock of water.

room service

elevator was out of order, the bed was hard as the floor, fridge was empty, no room service, room was not cleaned

room service is lacking - stayed for nine nights, not for a single day they changed bed sheets or

swimming pool

pool cold water

bad wifi

the room service

hotel has an decent gym and an occasionally open rooftop pool

wifi

wifi location room service

also i didn't use the gym

no room service for breakfast.

good location, value for money they a small gym too

room service is not good, they come into the room and they just make the bed and go out, sometimes

and the biggest problem - very weak wifi signal which broke every several minutes

spacious rooms and fully private roof top outdoor swimming pool & gym

5- the sheets on the bed were not clean as i have mentioned to the room service before they clean the room for

wifi was great and pool on the roof was pleasant

shoes for toilet was for kids, should be bigger size

the gym the sauna

the only reason i choose this over other hotels is the gym and unfortunately they close it from 9 to 9, so it

it’s in the middle of city so food, laundry, groceries were all close by and easily accessible

it's a good location, near all accessible places and i was given a late check out.

​the highlight of each morning was the breakfast buffet—the food is gorgeous and absolutely delicious

staff specially mr basith the manager and front desk staff mrs sewan and others close to grocery laundry , salon

had the best thing of early check in the cleanliness and service was top tier would highly recommend this

swimming pool and very accommodating staffs

pool room gym very nice and good price . very helpful staff . best hotel in sharjah

friendly staff from the front desk up to the pool area on the roof

there is a shuttle bus to the beach twice per day at 10 and at 12

kind staff, comfortable bed, clean rooms and bathroom, a privet open area, and great 24/7 room service

pool is not very sunny (at least in january) but then there are also plenty of other outside spaces

everything was amazing, the place, the vibe, and oh my god, the breakfast is incredible!

gym is well equipped

wifi sometimes not work properly

two points for improvement is hotel parking and gym, both need more focus to

much amenities such as toothbrush and toothpaste - all came at a price, extremely quiet gym , no

room service is very good

very good hotel gym and parking need more improvement

comfortable bed, good room cleaning, nice parking close to the door

early check in

morning to give us connecting rooms or at least 2 rooms next to each other cause i was with my kids & want them

was very short stays but we like it very much and kids were very happy of the swimming pool it was clean and

amazing staff .. clean rooms .. good room service .. great location

would have liked to have the gym and pool facility available through out the day which would have been a great

the beautifully upgraded front entrance and the professional new staff uniforms to the enhanced room service

would have liked to have the gym and pool facility available through out the day which would have been a great

one negative would be that gym faciity is a bit dated.

swimming pool timing is wrong

kids(puberty age male)taken pictures despite the pool attendant trying so much to control them,

room service, cleanliness, wifi speed and connectivity was not good

took room for swimming pool access however swimming pools is occupied by kids and trainers who came for training

pool is not usable due be filled with kids al over around, place to seat near the pool can be definitely improved

good wifi strength, clean room, very friendly staff in the restaurant and reception! keep it up!

lack of swimming pool. gym it’s okay.

the room service is very slow, i requested cups, but didn't came.

half leter kept in the room, and every time we have to either bring from outside or order from room service on

breakfast was great, you can choose among many dishes and personnel is nice and professional

beautiful environment for breakfast. very great and excellent staff. location is cool

there is a hotel a minutes walk away that you go to for breakfast, lunch or dinner depending on your booking

we could have spend our time and enjoy the time of our stay, sadly ,we were able to use pool and gym only

dedicated parking. excellent location and staff. room and hall size. facilities

reserved parking for each of the villas

only a bit problem is the small kids pool

breakfast

i had to nitpick: - gym is small (but functional) and the swimming pool is also quite small - no onsite sauna,

floors in the room are a strange rubber-like material you would find in a gym

starting from the reception and finishing with cleaners, restaurant personnel etc… tasty breakfast, good

your swimming pool is small and the gym every thing is switched off no electricity

everything, especially the flexibility of late check out.

property has a relaxing waterfront view and during night time kids enjoyed the opposite park where they played

board menu for adult offered 3 courses - starter, main and dessert but not for kids, especially when the oldest

comfortable hotel. ideal for families with young ones. kids loved the pool and other facilities.

my kids like it

my kids enjoyed swimming in the pool as it has tent to cover the heat

way to parking was horrible

the pool is full of disrespectful screaming kids but the life guards are soo sweet and helpful

good experience with red castle hotel butt room services was very poor am disappointed

as a small family, we look for a clean safe kids friendly place to spend the night

we checked in late in the night and they offered us late check out

swimming pool not separated for adults and children

room service was prompt and the food was delicious

area is very beautiful and lovely walk in the evening (very hot mind) oh and room service/laundry pretty good

spa is not working refrigerator was not working perfectly tea cup was not enough ic pot was not

the swimming pool is covered

tub and from there to the floor (not a problem if you only use the shower, but i was with little kids and needed

comfortable clean room, close to the beach and well-maintained pool

there room services were attended without any delays and their swimming pool , sport gym and continental cusine

pool don’t have a stairs, you have to go down in the pool when you want to get your kids from the pool

late check in and they will tell u that they can do a late check out but when u follow up the next

rejected giving me extra towel at the beach (only as many cards as i have ) , i wanted to try the spa but no

i liked the way the breakfast service was handled during covid 19

swimming pools and beach and kids playground was excellent

walking through hotel and made us feel a bit nervous with covid these same boys were all over the gym and other

to make it more special, the lifeguard in the pool needs to be more attentive and helpful

in parking space, because the hotel parking space is not for free, so you have to park far away for

slot always available, even for larger vehicles & safe - shower system was good - hospitality & room service

no swimming pool for kids bed size was small for couple

nice gym, sauna bath and swimming pool

. check out policy no flexibility & room service , the cleaning of the room wasn't perfect.

annoying that you need to re-enter your wifi password every couple of hours

water pressure was very nice internet wifi system was very stable & reasonable fast (i rate it 9) i was promoted

to verything free parking staff are helpfu comfortable large roomsl overall good value for

swimming pool should have been ready (finished renovating) a week before we arrived but it was not finished

valet parking

one other gentlemen was so helpful and great in service , which gave us confidence to keep our kids at room

location staff food breakfast and also the room service the bryani very tasty

there is no kids club

wifi very very poor (at least in my flor which was 18

too dark parking area.

small kids room, with enough toys

location, was within walking distance the staff were excellent and the room good /comfortable the wifi was ok

it's good to use the pool in the morning because sunrise is behind the buildings

hospitality good room service good food quality

wifi signal is low or not available in the bedroom

like swimming pool and games room open and closing time is not proper to access any facilities, spa & massages

is below average air-conditioning problem lobby cafe very poor spa massage offering happy ending massage in a

wifi was very slow, i would recommend for upgrade/increase the speed

location staff parking

kitchen and quite room refreshing...

i hope i can have the late check out at 2pm max

professional, clean and room service was excellent

we would want the swimming pool operating next time as it was closed.

also liked that there was a pool that i was able to swim in, didn't get to check the gym so cant say anything

it’s just ambiance and calm peaceful restaurant gym swimming pool it’s just amazing to stay.

rooms are nice and spacious, plenty of space to sit during breakfast. amazing gym and pool.

it’s just ambiance and calm peaceful restaurant gym swimming pool it’s just amazing to stay.

rooms are nice and spacious, plenty of space to sit during breakfast. amazing gym and pool.

good value, good customer service and great gym and spa

want to say what i like but i can find a thing to say i like except for their average food and wifi

the rooms inside are spacious but the lenin is old and discolored

stayed at dubai grand hotel by fortune with my two kids, and we had a great experience

i felt truly comfortable thanks to the 24/7 room service

parking facility needs to be looked into.

allow us for late check out

clean and parking is excellent

was not quiet enough - not enough varieties on breakfast- mini bar was not clean and smell

pool facility is very amazing

early check in facilitated by kamal

cleanliness, wifi, parking, fridge, facilities

location is very good close to shops , restaurants+parking available..

excelent gym and pool

staff(specially semady and laundry woman>, cleanness, food

the food was good, good internet connection, walking distance from the metro, gym and pool great

room service should be 24 hours.

apartment side very nice apartment and clean the ac was very powerful and convenient in each room kitchen all

rooms and living area with complete working equipment (kitchen, washing machine etc) all very useful for families

to improve wifi speed and i hope you put a bath tub on a normal size rooms not only for the

kids really enjoy

breakfast was superb. not a lot of selection but still okay and delicious.

the hotel has it’s own bar and shisha place where mr

the view, the food , the sea, the pool, the facilities, the value for money

two family members used the spa and found it a wonderful experience as well

like everything except the fact that the breakfast is not included in the booking and the prices are very

spa isn’t an actual spa, it closes so early, they also don’t have any suitable shower facilities and want

breakfast and all the meals were very excelent specially the asian restuarnt , top level of

men can’t use the spa as they need a permit for that which they don’t have

- the hotel did offer a gym, beauty salon etc but we did not use these facilities

plus free water activities and a water park

the breakfast was great although be aware that there are smoking tables outside so it can be very

we were there - feb half term- maybe a few more sun loungers needed or an extra restaurant/snack bar on the

the smell of the central pool was not good

really enjoyee the breakfast

ju gave us an early check in as we have young children with us which we really appreciated