the facilities are good as well: there is a rooftop pool with an amazing view, a small gym and a restaurant

ali was so nice to us, and even provided late check out

wifi which is terrible

the wifi was not stable enough for my vpn to function at the property; thus had to often leave the

everything was really clean friendly staff free parking available

required at the swimming pool area also during summer it needs to be open late till 11pm at least for the longer

i ordered room service a couple times and was satisfied with the service

it is really beautiful and modern, very nice staff, everyday cleaned room, good breakfast

was perfect: it’s a new hotel with basement parking, room service, restaurants, pool, spa, and everything you

better wifi service

view on the pool was perfect

asked in advance for an early check in if possible

celebrating birthday occasion was fantastic choice, plus for that she gave us a free upgrade with late check

property was superb , easy parking , amazing location , walk to the beach and kite beach …… the entire team

the gym was very basic but it was helpful to have one onsite.

the kitchen equipments were brand new and clean

there was a kids club, pool, and restaurant which were all great

kids friendly pool area

excellent service from the reception team, from the team that takes you car to and from the parking

they provided early check in for me due to an early flight arrival around 10am at no extra cost which is very

third, the gym was not opened 24 hours

any request or need, including a very early check in which was just not an issue at all, speedy laundry/dry

i have even been offered a more spacious room than i had originally booked

the hotel also features world-class facilities, including a luxurious spa, swimming pool, and fitness center,

an indoor pool for kids is needed.

mariam in the reception desk, up to the smooth room service provided by mr

moreover, when we went to the bar, one of the bartenders asked my son’s age, i responded 20, one of the men

mini bar fridge

valet parking fast elevators room are big with 2 king beds - shower presure is so strong - one of the

stunning hotel has the whole pool to our self

very friendly staff who accommodated an early check in and late check out.

said that we would get early check in gratis

in the hottest days we went to shopping malls as kids playground in the near park is not

late check out was denied although we arrived at 2am and were leaving at 5pm

is really close to the beach and nice park with trees and lots of playgrounds for kids

my daughters had a blast at their kids play area.

the best part was in-room service, where the food was given in a hot chafing trolley

the wifi was sufficient but limited to 12 mb down speed unless you upgrade to paid

the location was close to train station and not far from dubai mall, there was a complimentary shuttle bus to

had a meal in lobby bar and i felt it was overpriced

bechem from the “pool and gym zone” such a nice person too

enjoyed our stay aanchal gave us late check out , the room was upgraded as well and the view was

i ordered room service more than sitting in the restaurant which had a really chic design to it

is in perfect location all the amenities are very nice especially the gym area all the equipments are good and

good food in the restaurant/room service for good prices

nice hotel and great staff and parking was amazing too

who received us and handled our luggage's and mr achiri who helped us to co-ordinate with the room service and

wifi is very good

room service food was so tasty, the location is super with few minutes to everywhere in dubai

staff were very friendly and really helpful woman early check in to providing a blanket when dining outside

also attentive bell boys panoramic elevator large and clean pool great breakfast

the rooms are adequate in size and very functional with good wifi and coffee/tea in the room

kids club was still closed because of coronavirus.

having a laundry room and i think this was the biggest problem there

lilly's bar is an ideal spot both outdoor area if you can stand the heat or inside for staying cool

the room service always available and everything was okay

the rooms were clean, spacious, and well-equipped to accommodate us and our two kids

wifi should be bit more better

was perfect, sauna is really good, thanks to akram for the room service, and mohammed nassery and muhammad zaheer

breakfast buffet has very limited options. room service is not 24 hours.

reciption except only one guy in the night shift he was working last night he was very rude to my kids

laundry staff was not nice my sister sent her blazer white to be washed it came yellow orangish

nothing. if i had a suggestion - then it would be great if they can add a laundry room

asked for a late check out and it was no problem

on the roof a swim pool with a beautiful view at night

car rentals - clean hotel room, and public area (lobby, elevator, restaurant, hallways, hotel parking) - friendly

stay here is very good with great wifi connectivity

property has its own private parking in lower levels , makes life very easy if you have a rental car

i hope we can have more equipment in the gym!

wifi was great. staff very welcoming and ready to assist all the time

did not attend breakfast - the front desk staff were excellent

don't care about guests, i ordered water from receptions due to restaurant was closed and room service phone

parking is good

shout out to muhammad from fo desk who gave us good room and late check out

facilities such as the restaurant and gym add to the overall experience

early check in was not possible, so have this in mind in case your arriving in dubai with an early

close to downtown helpful staff early check in was available new hotel clean & modern good value

free parking in the basement which is an added advantage

perfect location,friendly helpful staff great value lovely food,great pool lovely room.

i wanna to make early check in 5 hours and i will pay extra one night

i also checked it in swimming pool and it's the same

all this journey was nice starting from hotel, area, shops. good wifi

and the staffs were friendly thanks to yam the room service was much better than i

there could be a better selection of food options for breakfast

i also used the laundry service which was easy and affordable

club, summersalt, the private beach and access to all of jumeriah resort beaches, as well as the gym, the 20

is overall good, had troubles reaching consierge over the phone, was never able to reach spa over the phone

all staff were fantastic - special shout out to mohammed at the adults only pool who looked after us really

room service/ housekeeping took a very long time as the hotel was rather busy

the mandar lounge lovely area to relax in the afternoon , blind tiger bar lovely to go to after dinner , great

not cooperate with late check out , ask for charge for any more hour !!

staff at the reception, the breakfast staff in the podium and of course lourdes and sachin in housekeeping

lobby was amazing, everything was nice and clean, free water every day and also the pool and the gym

in the end they allowed us late check out for the ac inconvenience

we did not use the amenities due to covid, but the pool was open and was clean and maintained well

they are offered early check in and late check out to manage it through road closures

our 1-bedroom apartment had pool view, although partially blocked by another part of the building just in front

• the pool staff were often distracted and on their phones rather than monitoring children in the pool

also enjoyed the pool on the first floor

the valet parking always polite and available

free parking available

also it would be exceptionally nice if sauna and spa were working

24h room service - food was delicious swimming pool cleaned every morning - very

great location great facilities great staff and great gym!

pool is not good

it's good to have different breakfast options

the room service was good, nice and friendly staff.

no enough umbrellas on the pool. someone always with a bad luck.

bar by the pool food was very good, too

we didn't have the time to try the pool but it looked nice from our room

the breakfast could be better

breakfast could be better and unfortunately none of the uber drivers know the entrance of the hotel

the cleaning could be improved. breakfast option is limited. not near to metro.

had a balcony, fully equipped kitchen and really good laundry machine

full kitchen with washing machine even coffee machine is available in the room

big parking area

early check in as our flight came in by 5am

the hotel’s facilities were equally remarkable, whether it was the pristine pool, well-equipped gym, or serene

gym missing many machines and free weights like barbells w plates

highly recommended.. polite staff and the gym of the hotel is really good

staff were fabulous and very accommodative and allowed us complimentary late check out

nice roof bar and pool

swimming pool for kids is not private due the people sitting down around the kid pool area.

view, bathroom service review – friendliness, speed, problem-solving facilities – pool, gym, wi-fi, elevators

early check in accepted on arrival breakfast was great location easy to reach all attractions

friendly, manager fouad was very helpful he upgraded our room without rxtra chatges ang gave us late check out

hotel laundry had some problems

also, their rooftop pool, spa and gym are amazing

the first handling of a special request for late check out

location, easy parking, wifi large comfy room

restaurants,delicious breakfast, exceptional beach and pool side service

the staff, the room service, the beach, the spa, the gym, the tennis court

which was so amazing by the staff , breakfast was really good and the beach was beautiful, the kids had a lovely

unique feature of mina salam is that its linked to two other hotels (al qasr and naseem), a water park (wild

mini bar prices in room!!

staff were helpful and attentive, theatre room was a nice touch for the kids

beds were very comfortable, we were very grateful for plenty of water provided, breakfast spread was

breakfast great

staff were helpful and attentive, theatre room was a nice touch for the kids

every single person we interacted with was pleasant and helpful-especially the pool attendant tairon and grace

personnel car parking not available, only valet parking available

the parking

there was no kids' pool. there were not many life jackets for children to use in the adult pool.

and yurgita as well as mr dilip who had been so kind to us especially in preparing meals for our kids

was amazingggg and thank you for the late check out, he is a bright young man with an epic personality and

the wifi its very good

arrived at 8am after a long flight and the staff was kind enough to offer an early check in for free of charge

clean , relaxing , good parking space and fantastic

you should do your job properly and not be to friendly to the customers kids and it is not your job, you should

bar at the top(although high prices for alcoholic beverages - but that's to be expected in dubai:

especially mr mohamed shoura “guest relation officer” he helped so much in having the early check in done

the soundproof wasn’t the best we could hear the room in front of us and they had kids, but we weren’t

up yard bar on the top was amazing. kindly waitresses, excellent service, cozy couches.

parking was great in dubai most hotels have really small parking spaces and limited parking but at

pool & gym are also very good

the receptionist was kind enough to allow us for a late check out without incurring any fees

my first time to book this hotel as parking always available and location near to any place want to

the gym was fantastic and superb sauna facilities.

all staff were absolutely fantastic, including cleaners desk staff and especially the bar staff.

from the early check in which we really appreciated after the long flight to the delicious breakfasts and

the location was perfect, the room was big and it had mini kitchen

good and even it looks like 5 stars hotels in many things, the stuff are so friendly and gave me early check in

good job good job for mr frank the pool is very good and the lifeguard does his job very professionally

easy parking underneath and very reasonable rates

all the staff from the house keeping and room service, they work so hard to give a good service to the visitors

wifi, the room electricity dropped few times and the check in took to much time

great location, amazing bar and staff at the top pool with great view

she made our experience even more comfortable with kids

hotel facilities room was vey good pool view kids club

gym very good

rooms are located in villas, villas are reached by boat or golf buggy (walking is possible) and each is served

the spa never answered!the restaurants always fully booked!

the rooms are great and the resort, beach and talisa spa are wonderful

wild wadi water park is included and was good for for the children

i didn't train in the gym but visited it

high price no late check out

wifi was enough for what i needed

the hotel also has a great shuttle bus to the dubai mall

the wifi is dreadfully slow at 4mb per second.

only the wifi connection is not contunues.. stop..every 10min..

love swimming but was told that the pool is under temporary maintainance

very good breakfast

best service, facilities, cleanliness, parking, spacious, a home away from home with exquisite furnishings

amenities of spa, gym, and pool needs attention

spacious room with great comfort, excellent pool facilities with pleasant service, great bar and excellent

laundry not included in the offer

the wifi was not very stable.

swimming pool was nice. toilet cleaned

need more lighting inside the room , coffee machine not working , room service bad always

some problem in wifi and tv network.

the pool - amazing

perfect location for shopping in dubai mall kids entertainment and cafes

open bathroom concept i mean it will be good for couples not for family with kids and what also i don't like

everything was literally perfect. staff, price, hygiene, location, wifi, pool and bar.

we enjoyed roof top pool also it was very clean

well located and amazing breakfast! gym opened 24 hours. small swimming pool.

i even lile the small but very cute pool :) was not mine first time, so happy to come back

fantastic breakfast

great facilities such as swimming pool and gym

special thanks to susil from the room service for the constant readiness to help

parking is free so its a great value for people travelling with a car

hospitality, staff, room service, breakfast, etc

the staff at the reception outside helped us a lot with parking our car

complimentary access and shuttle services to the luxurious soluna beach club, exclusively for guests of the

the hotel was amazing, very good location in barsha, free parking, the wifi was very good

pool at the roof top is neat and temperature controlled

the rooftop pool has an amazing view and can relax on your stay

swimming pool heating unit was not working so kids could not enjoy

who accommodated our early check in

store walking distance to the emirate mall, 15-20 minutes (difficult to walk with family with kids ) bathroom

lovely rooftop pool and sunbeds were always available

the staff at the spa reception (mai) is very welcoming, you can see her smiling every time

connecting room which not available and they give me besides which is not comfort due to kids below 5 years

we enjoyed the meditation room and pool and steam room too

the wonderful swimming pool

pool area was good and proximity of hotel to mall and old dubai was excellent

the gym was well-equipped and clean, and the pool area was a perfect spot to unwind

the kids loved them (as well as the adults)

the spa are team however informed us about the posiibilities, what was nice

stayed in a 2 bedroom suite and everything was luxurious: spacious, spa shower, comfortable bed and beddings

free parking in an undergroung garage

the breakfast was superb and the grand family room perfect

amazing, clean, beautiful hotel good location, everything u will find in this area nice pool and gym delicious

room service was excellent - they brought a small cake at breakfast for my wife birthday, singing ‘happy

but the gym is very well equipped, it is much bigger and more modern than the average eu hotels

hotel car parking makes our life eazy supermarkets, restaurants and all life facilities 1 to 2 min around the

the furniture of the hotel rooms will be changed and that it will be well maintained i wish the laundry service

the gym is excellent with plenty of equipment

when pool did open kids were not allowed in pool

they also fulfilled our kids' request for a particular item in breakfast

excellent room service very close to metro

- you also have in house gym, swimming pool etc, which are really clean

to replenish or replace toiletries and towels don’t send your expensive clothing to hotel laundry ,first they

breakfast was great. location the best, very central and opposite the metro.

room service was slow and the rooms were not properly cleaned

parking a car is nightmare

room service is also low quality that takes long time

the breakfast is very asian centric and not a typical breakfast menu but alot of it and good quality ,

staff and don’t support when needed ,, also parking services is too bad, they misuse the cars for their

the location was excellent. the room was great and the gym was nice and quiet.

com , was better than expected and price was good , has aussy kiwi bar attached as i’m a kiwi was perfect ,

bathroom, no laundry

, mixing between modern and traditional interior , location , room view , breakfast , wifi speed and the

the staff at reception, laundry and valet service were really very kind, professional and helpful

parking, staff, price, view, and location.

wifi did not allow calls on whatsapp, a problem for me

there was limited cutlery/plates and no pans or pots for the kitchenette

has a laundry room in each floor, can be very handy if you need to wash your clothes

distance to dubai mall (20minutes max), very nice room,wifi,pool

it would be better if the pool and gym access timing will be extended a little bit.

pool ok (indoor) gym is closed overall

poor wifi

good bar staff service and management

should be improved and more vegetarian items to be added in the room service menu and breakfast

great room service and possibility to watch the fountain show from the room

were travelling with kids and the spacious room were just perfect

price is high. i suggest reducing by 15%. the gym is very small.

stunning hotel, so much attention to detail, beautiful spa and hospitable staff

amazing breakfast great staff

my mini bar was empty and there was no snacks.

perfect early check in clean room coffee machine from nespresso wifi charger for i phone

also, the kids indoor play area was closed for maintenance so we didn't have activities options for my three

location, very good accomodation, away from center of city for peaceful place, beautiful pool, very nice food

she saw that i was tired and pregnant and she took the initiation to offer us a late check out ❤ (unfortunately

if you’re someone who likes true luxury, pays attention to detail and wants a spa like hotel stay here

the layout is nice, spacious, and the beds are comfortable

loved how clean the hotel was and the pool area was amazing too

the top floor bar had a nice vibe

very welcoming super clean - well located - wonderful staff -amazing spa -good menus

would have preferred the room service to the room if there was a photo option

valet parking is a disaster!! we had to wait about 20-30 minutes to get our car!!

the swimming pool is large and clean with the right temperature

luggage staff and valet parking staff

spa too was very good

mall via an air-conditioned walkway, making it very convenient to get around, especially with kids

it was perfect for us and our 10 and 11 year olds kids

location - ideal for dubai mall browsing pool zone is great and convenient, kids club - very useful if you want

kids were thrilled with the bunk bed. the staff at breakfast was extremely courteous

treadmills in the gym a bit outdated and slow to change gear!!

quip we had was at breakfast

some areas in the room were hot like the entrance at the bar ac kept on changing temp on its own room service

room service food was high end restaurant quality

i must say that the breakfast experience has changed significantly compared to my previous visits

secondly, as i was flipping through the room service menu, i found a menacing note (photo attached) “highly

good valet parking

mini bar and bathrooms are true luxury

room service did not bring me shampoo the following morning when they cleaned my room

the view from the room, the swimming pool at the top with the perfect view and swimming pool in down were great

one of the best infinity pools in the world with unparalleled views

kids room is not the best - but to be honest while staying with my child, we used it only once, as

the connecting lifts located at l are a bit confusing especially for kids.

views from hotel and the room, great personal, yummy breakfast and room service

that there is no private parking for us

the kids pool was in another building wish it was at the same hotel building

heated outside pool

i was amazed by how nice the staff was especially faisal and mehdi in the pool, mark in the gym, and the staff

15 to 20min walk to dubai mall but need to walk in sand and cross big highways, dangerous for kids

the pool is really peaceful with nice view

elevators although the hotel was busy … check in and check in super fast … good underground parking for the

address dubai mall didn’t provide same reservation details( room rates, late check out requests etc

the way to the gym is very long

in address dubai mall hotel was so helpful, i booked a delux room, but when she saw me with my kids, she upgraded

check out we were charged for a room service that we hadn't had and it took a while for them to resolve it

some kids playing and shouting in the corridor late at night