early check in; nice bathroom

whole experience from early check in, car parking which was essential and sub-basement

very nice staff, comfortable beds, very clean and modern . bar open 24h

small bar and lounge area

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

it's small hotel with no restaurant, bar only

staff, facilated an early check in and always available to answer questions

gym was

room service at night came within 20 minutes as i had been notified

is amazing, rooms are big, comfortable, and clean, there's a small gym

the bar area was a nice place to enjoy a nightcap after a day of discovery

warm welcome & unexpected early check in. good breakfast

wifi average.

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

the gym could have more diverse equipment, though it's not a big deal.

the smile and attitude of the staff, reception, bar and housekeeping was impressive

lovely staff who gave us an early check in and fab restaurant/bar

the addition of the bar next door for a lovely breakfast was also fabulous

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

the old town is right across the street check in time is 12pm no early check in

hotel staff was very welcoming and also gave us early check in, and gave information about the area

early check in helpful as we arrived on early boat at santander

really nice, good breakfast, good staff, early check in and late check out, good location

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

the bar area could do with a bit of updating. the staff were great though.

they also managed to accommodate my request for an early check in

an early check in for us which was nice, easy check in and out, location is excellent,

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

very clean room, friendly and helpful staff, nice room service

very kind to ring and say room was ready for early check in

hosts help me with my request of early check in.

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

super clean, comfortable, fantastic location, full kitchen, great shower

the kitchen was quite well stocked with dishes/plates etc

early check in, super friendly staff, free wifi, great location

staff very friendly location could not be better breakfast food and room wonderful

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

great rooftop bar and food

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

fantastic location. early check in. complimentary drinks.

got an early check in and best room

gym & leisure facilities

feels a little expensive for size of room and lack of amenities like gym, etc

reception & room service staff were really attentive and helpful

we had requested an early check in and were pleasantly surprised to have a room ready when we arrived quite early

room exceptional .breakfast good .location good

cording to the menu) at 5pm and they said they didn't serve until 6pm

could not use the sauna without payment for spa treatment

the location and helpful staff. breakfast was good too. ruben at the concierge was excellent

huge room and early check in on arrival from the airport.

disappointed gym / spa facilities not open but understandable in covid times.

room service meal , menu was limited and food was just ok

wifi was not reliable on the mobile phone, but on the laptop it was really good

recently the breakfast variety is becoming less and less.

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it was very well located, near the guggenheim museum. the room service was also good.

early check in

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

great location with park and playground on the doorstep for kids

like 5star uk standard room service food was rubbish charged 20 euros for black coffee didn t order cold toast and

good wifi, clean room and helpful staff, location just off the main street ok

wonderful hotel- spotlessly clean, allowed early check in

were so accommodating, storing our baggage for us while we attended an event and also allowing us early check in

room service, accommodation and provisions were exvcelent

the gym needs updating

the kids said the staff were really friendly to them, there were free soft drinks available in the

arrived early and were delighted and grateful to be allowed an early check in

the staff was very helpful especially they helped us for early check in

had emailed about early check in due to an early flight with a child

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

great gym and work space

very thoughtful stallf, allowed us to do an early check in and a laye checkout

kids screaming in the hallway which the hotel can t control but yes a bit noisy

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

breakfast super! wifi too difficult to use.

allowed early check in

beautiful sea and beach views. great bar downstairs, open until excellent staff.

great atmosphere in the bar and restaurant

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

coffee was however available at the bar and on demand