friendly staff, cleanliness and early check in.

were very accomadating when we needed an early check in

early check in was facilated, interactions with staff was pleasant and cordial, meals were

desk supplied me with safety pin when my dress malfunctioned and we’re able to accommodate my early check in request

were able to do an early check in that was very much appreciated

pool was very clean and hot tub private and clean

the gym.

hotel was able to give us an early check in

bed and closing hours for bar and food

parking enforcement tagged us- we assume they were watching us, loud after party noise outside bar across street kept us awake

the bar fridge was in an odd spot on the floor in the room

location is fabulous and the bar downstairs has excellent food and staff

he was able to get me an early check in and assisted me with the check in process

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

location, parking and unit were all great for visiting kitchener comfortably.

clean , modern, kitchen was great.to have as well as laundry .

because it was an apartment it had a kitchen so you could make meals

they accommodated our request for early check in so we could get

aqua, gym & pool

room service breakfast was not great for the price, had buffet last time and it was excellent

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

poor wifi.

they gave us an early check in. the room was large and the breakfast was very good.

early check in time was a real bonus the suites were spacious and well appointed

were very comfortable; breakfast was very good with lots of options; manager and staff were very attentive; all amenities

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor