staff was very friendly and did their best to accommodate early check in for me which i do

the location and early check in.

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

snow, location, and gym

you have to call for a shuttle but they arrive in a couple

it wasn't until the next day i realized there was a shuttle available

i even got an early check in, which was clutch after a red eye from the west coast

would have like to be informed that the pool and spa were open

were uptight and miserable and rude with kids and parents from a hockey tournament

shuttle service to airport

i got in late after midnight and they sent me airport shuttle immediately!

i was up since midnight the night before and the staff was able to accommodate an early check in which was very kind and i appreciated it tremendously

excellent room and service. i loved the open bar and pool.

shuttle ride was included

pool small

pool was open late

the staff even prepared our room for early check in for my daughter which was a bonus for me

pool dirty and broken handle to get into pool

location for ub graduation was perfect!!!! breakfast was as good

breakfast was awesome, the area large and spacious.

i enjoyed the pool and hot tub.

nice staff! they made extra effort to find me a room for an early check in

got an early check in which was most appreciated

all goog. early check in helpful

also, we were allowed an early check in

rooms are great, breakfast is really good

the room was comfortable and clean. they gave us an early check in.

the breakfast!!! it was just breads, bagel and juice

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

very small breakfast option but the price of the room made up for that

clean and decent breakfast

we were able to get an early check in, staff were very friendly and helpful

there were many great things like staff,location,clean pool, grounds keeping,early check in.

early check in. clean and staff was very courteous.

it s not too pricey, it s clean and cozy, and the attached bar and restaurant is a great hangout spot

5 sports i think) honestly has better wings than the anchor bar wing place that s a few

the staff accommodated our early check in of 12pm which was so appreciated

close to walden galleria very friendly staff early check in

pool area was ok but area smelt like weed did luke was able to get a early check in

we contacted hotel and they could not confirm an early check in but

when i called the concierge regarding early check in by about an hour it was a 50 usd charge.

early check in, clean, breakfast

early check in, clean, breakfast

staff was excellent, especially the breakfast staff

the breakfast was not what i expected.

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

large rooms. good breakfast. allowed early check in which helped a lot.

pool size was great for small children

i didn’t use the pool or gym or laundry, but they looked well-maintained and are nice features to have available

kids loved them

amazing room...kids loved the pool...breakfast had more than enough choices

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

the breakfast bar was good location was convenient, right off the highway

of covid-19 i didn't have access to the pool or gym

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

the pool was located right by rooms

worked w/ us to accommodate early check in.

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

there were no towels left when i got out of the pool.

also not clean- dirty laundry from prior guest under pull out couch

morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

were very kind but melton the manager was rude and condescending, i booked a king room for early check in and the housekeepers cleaned a room for us then melton told them in front of my that

allowed early check in

pricing, space, my boys like to swim, my daughter, liked the gym

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

also rooms not being cleaned when staying with 2 kids for 3 nights is gross

i came early and was told i would have to pay an early check in fee

clean rooms, clean and warm pool, hot breakfast

breakfast was good

hotel was super clean, nice, the pool and hot felt great, clean

noisy people & kids

we called ahead to request an early check in

restaurant and bar fairly pricey but good

there's room service on their website and all but i saw no number to call or app to use

convenient, clean, shuttle was quick! all around a good e

our first day at the hotel, the wifi connection did not work anywhere

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the communication, the room and the breakfast

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the breakfast option was very good. this was very convenient.

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

we have babies and they let us do a very early check in.

couldn t get on wifi

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

it has cable tv, wifi and small fridge for your drinks

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

allowed an early check in after a long haul flight

hallway smelled like smoke and laundry

location and that they had a laundry room and parking, close to restaurants.

there needs to be accomadations for early check in.

gym was clean and well equipped

comfortable and breakfast were great

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

gym could improve its offer but still it was decent

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

glady helped us with an early check in. knew the area, friendly staff

loved the healthy choices for breakfast

breakfast, cleanliness

we had an early check in, staff is friendly

really liked that the person booking us noticed we had kids and changed our room to right by the

desk service was amazing, great guys working the desk joking with the kids before our night out

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

us the room until 8 pm pretty much, when we went to the room we saw a bunch of sheets outside, spa was closed, gym was closed, pool was closed

early check in

nice pool area and laundry facilities

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

kids loved the pool

kids enjoyed the pool, which stayed open later than most hotel pools

staff, they were able to accommodate my early check in

i loved the location, and the bedroom was separate from the room and the full kitchen

all the kids eventually were coughing and our eyes were irritated

pool is open till midnight. friendly staff. good breakfast

kitchenette was amazing, staff was friendly, all around a great stay and experience.