early check in

the room was spotless and the pool was nice

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before we even got

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

gym and cleanliness

we had an early check in, staff is friendly

the convenience to eb greens. the cheerfulness of the staff. the room service staff and food.

close to convention hall made it easier to get kids to dance competition

very nice overall... my kids enjoyed the pool.

fact that the pool was not opened, but is understandable during these times

glady helped us with an early check in. knew the area, friendly staff

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

everything how fridays was connected the gym the beds and the tvs and bathroom

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the breakfast option was very good. this was very convenient.

the communication, the room and the breakfast

we really enjoyed having breakfast with the other guests

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

there needs to be accomadations for early check in.

all you herd was doors slamming and kids running upstairs all night

the gym had an unpleasant odor.

breakfast was awesome! comfortable, clean, friendly staff, great walkable area.

my kids also loved that there was a bird there

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

allowed an early check in after a long haul flight

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

had an old laundry smell

staff, they were able to accommodate my early check in

the kids and i definitely enjoyed like we always do and will be returning they didn’t want to leave

i loved the location, and the bedroom was separate from the room and the full kitchen

was giving my 5 year old a birthday party and wanted to be able to let kids swim

two separate bedroom suite with fully loaded kitchen

early check in, clean, breakfast

the pool and the breakfast served in the morning

breakfast, please get a waffle maker.

early check in, clean, breakfast

pillows, pool, breakfast

large rooms. good breakfast. allowed early check in which helped a lot.

breakfast area was a bit crowded

i also like the fact that the suite is spacious, very clean and has a kitchenette

the airport shuttle service is a definite plus, too

sheets were super soft. breakfast food was tasty

the staff accommodated our early check in of 12pm which was so appreciated

where very responsive with communication, and flexible with allowing my family and i early check in so we could attend a graduation ceremony

was there for a sporting event and i was unable to get early check in so when i arrived i had to check in at 8 oclock that night after the game and then

when i called the concierge regarding early check in by about an hour it was a 50 usd charge.

close to walden galleria very friendly staff early check in

the location and early check in.

super family friendly breakfast was great

i would have loved a breakfast to go bag with a muffin or fruit or something.

it wasn't until the next day i realized there was a shuttle available

you have to call for a shuttle but they arrive in a couple

i was up since midnight the night before and the staff was able to accommodate an early check in which was very kind and i appreciated it tremendously

impressions last, all the shuttle drivers were amazing

return shuttle driver was driving very abruptly with music blaring

the pool wasnt heated

having a bar downstairs was great for the price range

i even got an early check in, which was clutch after a red eye from the west coast

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still have the separation and the room is large enough

very comfortable room and friendly staff. the gym was outstanding!

would have like to be informed that the pool and spa were open

shuttle service to airport

there were many great things like staff,location,clean pool, grounds keeping,early check in.

early check in. clean and staff was very courteous.

we were able to get an early check in, staff were very friendly and helpful

proximity to the airport, nice little gym

the late check out was nice, and the bed slept well.

got an early check in which was most appreciated

all goog. early check in helpful

nice staff! they made extra effort to find me a room for an early check in

also, we were allowed an early check in

small gym was too humid & hot to workout in (equip was dusty & had dried sweat, no disinfecting wipes or

we have babies and they let us do a very early check in.

it has cable tv, wifi and small fridge for your drinks

couldn t get on wifi

-wifi worked well

it was quiet and there was parking right in front of my room

early check in nice staff

only great thing is no pet fee and my dog was with us

the room was comfortable and clean. they gave us an early check in.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

the breakfast!!! it was just breads, bagel and juice

the staff was very kind ! breakfast was good !

very good location. near by shops & restaurant. very good breakfast.

we called ahead to request an early check in

pa services, room size, amenities, room service

hotel has everything, a spa, a fabulous restaurant and a bar a notch above others because of its wine list, unique cocktails and bar food

beautiful, comfortable room. room service and food from restaurant were superb!

breakfast was underwhelming to say the least, and wifi in the room was not working

staff was very friendly and did their best to accommodate early check in for me which i do

the staff even prepared our room for early check in for my daughter which was a bonus for me

the pool could have been a little bigger and the hot tub wasn’t working when we were there

the hot tub was not working... the key to the pool area wasn't working...

location for ub graduation was perfect!!!! breakfast was as good

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

location was fantastic for shopping. kitchen a nice plus

good breakfast

staff is great! pet friendly. breakfast ud83dudc4dud83cudffd

allowed early check in

were very kind but melton the manager was rude and condescending, i booked a king room for early check in and the housekeepers cleaned a room for us then melton told them in front of my that

pricing, space, my boys like to swim, my daughter, liked the gym

all kids making noise and banging at each others doors

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

i came early and was told i would have to pay an early check in fee

it was awesome that i had a jacuzzi and the pool was actually heated

we like everything about the hotel including the pool and hot tub

i end up waking the kids when i turn on the light to get dressed when i’d rather they get a little more sleep

fitness center perfect and the breakfast was not fancy but many varied and tasty

worked w/ us to accommodate early check in.

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

i would suggest is cleaning the pool and area around it after the remodel