friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

early check in really helped

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

excellent hotel. friendly staff and great breakfast

ana amazing breakfast range.

the owners were so helpful and the breakfast was lovely

there is a million options for breakfast and 100% gluten free friendly

early check in as most places won't let you in until after 16:00

parking was no issue and free

it was helpful that there is a free parking just next to the hotel

friendly great facilities , locality superb free parking on the street , lovely boutique style room , wonderful vegan breakfast , great value for

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff were polite, friendly and nothing was too much trouble for them, the room was

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

pleased with the early check in considering our room was available after 4pm

is unbelievable value for money, the location is perfect, ample parking

loads of parking and easy access to the tunnel to north shields

clean room and easy parking space.

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

spa facilities they managed to give us early check in

) however, the guest information in the room stated that there was 24 hour room service

value for money including the use of gym, swimming pool, sauna, and steam room

the spa area

great parking

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

nice room comfy bed nice staff good bar food

the bar downstairs was very nice with a tv and sports, good value for money

the parking was a bit complicated if their car park is full

careful when parking round the back of the hotel

welcome by claire on arrival and given early check in which was super as unexpected as only went to park car before heading out for the

early check in..

asked for early check in at time of booking which wasn t available, parking is limited and our room has

rooms really nice and very clean. they accommodated out early check in

early check in comfortable bed. check out 11am. good location for where we needed to go.

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

everything especially the fact that i was facilitated with a very early check in.

the staff were very friendly and even allowed an early check in when i needed to work from the hotel room

location, managed to get an early check in and got parked at the rear of the hotel

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

quick, early check in. it was clean.

helpful and supportive staff particularly so as my request for an early check in was supported

early check in, by friendly staff

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

helpful and friendly staff, early check in and late check out for free with the ihg app

accommodated an early check in. very clean apartment and friendly staff.

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

excellent kitchen facilities. property modern and well equipped.

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

spacious rooms, a very modern kitchen with everything required for self catering

they were even able to accommodate my early check in which really helped

very clean, early check in available staff very helpful

got an early check in by chance

close to millennium bridge so easy access to the quays relatively cheap ev charging overnight.

the location and the gym

on arrival we were refused early check in by the unhelpful receptionist and when we asked to use the spa she also refused with

early check in

staff were very friendly and extremely helpful during my stay, allowing early check in as well

parking was easy

didn't fancy eating the menu on offer in the bar area

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

the early check in as standard - and the option to give them a call to see if even earlier is possible

great location, early check in and kate check out, nice tv and bed

early check in/ luggage storage

also early check in or late check out available for 15 pounds per hour, give me a

wifi is extremely poor/slow but i am sure it can be fixed!

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

ambience and was lucky to get an early check in

early check in & late check out. window opened much appreciated.

location and welcome,early check in

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

was a bit short/rude on arrival when asked was there a chance of an early check in other than this all the rest of the staff were

r a fee of only 20)

i also liked that we were offered early check in

in staff, very unfriendly and not very helpful, we asked for an early check in when we were booking the rooms, which we didn't get and we had a 4 hour wait for the

really good location, accommodated my early check in request.

we were on an early flight and the staff helpfully facilitated an early check in so that we could go and enjoy

the staff were excellent and the early check in was much appreciated.

we arrived early and staff sorted an early check in for us which was much appreciated

early check in as requested

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

helpful staff, supported with early check in and offered to keep my luggage when i went for work

requested for an early check in as we were scheduled to arrive early

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

charging for early check in

early check in was available 4 hours prior to check in time

early check in, pretty good bed and shower

early check in. very straight forward and amazing view of the best stadium

no early check in available

early check in, late check out. clean room and friendly attentive staff.

early check in, great location and friendly staff.

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it wasnt they said they would keep our bags so we

front desk staff very friendly and gave us early check in. room was very clean.

early check in on arrival which was really helpful

got early check in which was great as we were going to horse racecourse for the day

staff are very helpful, early check in and late check out available

a drink on our second morning, no spoon with soup so drank from bowl and i really begged for an early check-in but when i arrived the lady on reception was really dismissive

fact you had to pay for parking at the hotel and also they were going to charge 10 and hour for early check in even though i mailed about an early check in prior to

arrived early was able to get an early check in which was wonderful

early check in was a bonus

lovely room and offered upgrade and early check in

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

good facilities, excellent breakfast and overall nice hotel

early check in as room ready on arrival

early check in and late check out

everyone very helpful landlady very friendly good breakfast hood bar food.

under new. management t of the bar & cafe great staff made welcome as regular visitors

good bar and lots of entertainments available

i was drenched by the rain and requested if there was any room ready for early check in

as a member the early check in and late check out was a massive bonus

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

early check in for ihg members. room was spotless. check-in was fast and very helpful.

staff helpful with early check in and late check out as we are ihg members

it was very clean. they were able to accommodate our request for early check in.

early check in

early check in without having to ask, a bottle of wine for husbands birthday, complimentary tea to

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

30pm and slightly early check in was no problem

early check in available free of charge, clean rooms, excellent restaurant next door, buffet

didnt grt to use other faciloties as visited for a wedding at another venue early check in was accomodated easily but struggles to find confirmation of this when checking

th access to an outside seating area) that was again -

great facilities with the spa and golf course available.

grill bar full and only restaurant open was closed for private party.small swimming pool

staff ignorant booked early check in no response breakfast not great needs upgrade bit

were really friendly and helpful, they arranged ,2 hours early check in time

early check in, although for a fee.

customer service from the staff it's worth the price, the room was spacious enough to move nice breakfast which i got it was freshly cooked and served the parking space was excellent and it's

kids got up through the night to use the loo and drunk people falling in from the night out coming

we had a fantastic stay including early check in

staff were amazingly helpful and facilitated an early check in; knowing the rugby world cup match was on

the room the bar the restaurant were all very good

staff very polite and helpful,rooms well appointed,modern and very clean,good wi-fi connection,breakfast was a buffet but plenty of choice,did not eat in the

the gym was clean and the breakfast was ideal

early to our early check in just on the off chance we could get in

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

has arses flashed at me and 2 young kids

my kids are disgusted

shared toilet/bathroom facilities as we had kids

seemed safe for my 2 kids

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

good location for our event at exhibition park. good bar area. just what we needed and clean.

no bar yet not for familys but clearly states that.

the hotel staff, bar and pool table

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

bed was ok to sleep and they allowed early check in and later check out

nice bar with a pool table downstairs

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

lovely stay lovely bar lovely people, really nice for a nice little get away!

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

close to facilities and got early check in

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

the breakfast was extra but brilliant value for money a lot more than expected

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

amazing fresh breakfast!