very friendly staff, there was no problem with an early check in

also, an excellent breakfast

the gym looked clean

loved that it had a pool and gym

gym was locked. manager said keys don’t work

we were offered an upgraded room upon arrival, because our room wasnt ready for early check in (our beach day got rained out, so we were hopeful for early check in, but we had no

bed comfortable- everything was clean and kitchen was convenient

kitchenette location beds are. very comfortable room was very clean and roomy wi-fi works well

pool had a few hair balls floating around, and didnt feel super clean, but with covid taking over

the kids loved the pool in the room was clean

refrigerator was full of food and i had requested to have early check in and it dirty when i got

cancelation at another hotel and the front desk agent was able to accommodate us with an early check in

room well decorated early check in was allowed

lots of kids!

the continental breakfast was good

i asked for early check in and they agreed

could switch up an item here and there for continental breakfast.

the lady who oversees the breakfast area was exceedingly polite

quiet location. room doors open interior on second floor. good breakfast

breakfast was good

quick early check in. great staff in the front!!

location, pool for kids.

the gym, and pool closed

chef at breakfast was very kind to our kids

key didn’t work on the back door and the pool was out of order and no one let us know

warm and took over 10 minutes to get hot, there is no hair dryer, you can't check in 1 minute early without a $25 early check in and the people next week smoking marijuana and we could smell it

didn't receive breakfast did not know it was offered,didn't even get a coffeeud83eudd14

i wish i had breakfast

i did not eat breakfast

options for breakfast would have been nice like yogurt, fresh fruit and flavored creamers for the coffee as

early check in and upgrade.

there was no cleaning service, and the gym was almost always closed

room had a wonderful view of a brick wall, the gym hadn’t been updated in 12 years, the staff was cold and poorly managed, the water was

too many kids. a bit loud. no bar.

but unfortunately, we will be staying somewhere next year when we go down for my daughter‘s gymnastics competition

we were offered an early check in when we arrived at 11 am and concierge advice

to covid-19, there was no breakfast, gym, pool, bar or daily room cleaning

room, looks newly remodeled, with nice kitchen, bed perfect softness and comfortable, have a gym, with tasty breakfast included

that most facilities were closed like the gym, and was also sad to find out that the staff at the desk were over worked and underpaid

the hotel room was wonderful. spacious and comfortable. the breakfast served was great!

staff was helpful. gave us late check out and early check in.

great room, friendly staff and best hotel gym i’ve used.

location, very comfortable room, cool bar on top with wonderful view, superfriendly staff, valet parking team was top

the gym.

would have been nice to have bar snacks available in the late afternoon

she graciously gave us an early check in, a beautiful room, great suggestions for dining and getting around, a welcome cheese

ich was told to us by the wedding party)

the bed was amazingly comfortable. the room was clean. early check in was provided as requested.

everything from early check in to valet parking, location, comfort and amenities

front desk waived early check in fee

staff was awesome - he was able to provide an early check in after a very long red eye trip from california

shuttle up to 2miles, jenn the shuttle driver was super helpful and full of information

great for our kids on train ride to

laundry room is too small and only one laundry in the big hotel

a free shuttle will take you to anywhere within 2 miles of the hotel

location and ease of early check in.

the room had a very bad smell like dirty gym socks

bistro bar was really convenient for dinner and breakfast

parking charge was high and unexpected. pet fee was also high

friendly staff from the front desk to starbucks/breakfast

we arrived several hours before check in and they had a room available for early check in

early check in for 2pm ahead of time, day of was told it was not available, but they would put a

the hotel did accommodate us with early check in and late check out which helped us out

check in and valet are efficient, gym is large

restaurant and bar were closed on sunday and there is really nothing else very close by

was clean but i asked for early check in 2:00pm and they told me fine but got to hotel at 1;30 and they charge me 25:00 for a

hotel had a pool, exercise room and laundry for guest use

breakfast

i enjoyed swimming in the pool and the staff was friendly.

the breakfast buffet was the best i have ever had

early check in

free breakfast and staff was helpful and amazing.

breakfast and staff

comfortable rooms, inside pool and they have an inside ice cream machine… water and coffee in lobby 24 hours

they had a gym too

to get to , plenty of parking, convenient to our final destination, accommodating staff, allowed early check in

location and the kitchenette

did not have breakfast

favorite thing was the full kitchen

the room was clean and comfortable with kitchen amenities.

patty had a room available for an early check in which was greatly appreciated

option of indoor and outdoor poolswe were able to open our door right out to the pool.

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we’re great

tub, pool open until 10

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it’s pet friendly is

quiet peaceful refrigerator and microwave got early check in

the room was clean. very basic,but comfortable. close to newport . plenty of parking

clean, comfortable beds, lots of pillows, cable tv, quiet, light blocking curtains, easy parking in front of room, good water pressure in shower, old fashioned motel, famous ma s donuts

room service and ice machine.

we liked it that parking was convenient and that the motel was set back far enough that road noise was no issue

early check in granted

2 tvs, and kitchenette

it seems fixable, perhaps with a better shower head - there was plenty of pressure at the kitchen sink

clean, comfy bed, good breakfast choices, pool and workout options

friendly staff. excellent breakfast

honored our request for early check in and reasonable room location for guest with walking difficulties

one tiny bar of soap.

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool vending machines

nice pool and spa

they had a pool, hot tub and fitness center

they also accommodated an early check in for us

the eggs and breakfast meat taste fake

the outdoor firepit was amazing, the gym was awesome and the indoor pool

the pool and gym areas were vey clean, the outdoor area with the firepit was fantastic to hang out in

the outdoor firepit was amazing, the gym was awesome and the indoor pool

rooms were clean and thank you jess for helping us get an early check in

i wish i could given some more assistance for breakfast meal when i purchased vouchers

breakfast was so-so.

the breakfast buffet was very good but a bit expensive

excellent hotel, clean, new, comfortable. nice staff, good breakfast

front desk staff was friendly and allowed us early check in

breakfast was delicious

continental breakfast was awful, food was not fresh, son felt sick after it

says breakfast served but there was a paper bag with a mixture of things for one day

comfy bed and a good breakfast

early check in, helpful staff, great place,5minutes from the center of newport.

staff provided excellent service throughout our stay (early check in request, places to dine, etc)

comfortable room and very clean. wonderful staff and very nice continental breakfast.

the cleanliness and the breakfast.

the breakfast

they had a good continental breakfast

early check in when we arrived at 1:30

check in was quick and debbie was very helpful with early check in great location

were disappointed in the room service breakfast

also spa services on the premises

to pick up the phone when calls were placed via room phone to front desk and room service

the best thing about my stay was that rick accommodated me with early check in and late check out

the room had a jacuzzi as the provision for a “spa room” but what was missing was a least a small bottle of a bubble bath soap which would have

great location, close to everything, friendly staff, clean rooms, great breakfast.

full breakfast

room had fleas. not well maintained. spa tub did not work.

after 5 to get room despite requesting early check in impacted dinner reservations

early check in

stayed on july 3-5 we got an early check in which was a positive and spent the day at the beach when we got back to the hotel

clean place, friendly staff. early check in worked out.

the staff and early check in, the comfort in rhe room

serina provided us an early check in and the room was very nice

i believe it was one of the refrigerators in the kitchen

room 7 you are right under the kitchen so we were woken up at 7am, the walking on the floor is very loud

having a full kitchen was great, and so was the free breakfast

was cooked and served in a lovely room with a huge kitchen

kindly had our room ready for early check in, which helped us get ready to attend an afternoon wedding nearby

the early check in and late checkout benefits.

the hotel bar sits right on the water for the best sunset views

perfect location and loved the bar on site!

i like a robe and shower cap and a mirror in the gym

the location was great and the chairs in the hallway/by the gym are nice to sit in at sunset