warm and took over 10 minutes to get hot, there is no hair dryer, you can't check in 1 minute early without a $25 early check in and the people next week smoking marijuana and we could smell it

i did not eat breakfast

offered breakfast

didn't receive breakfast did not know it was offered,didn't even get a coffeeud83eudd14

no breakfast

cancelation at another hotel and the front desk agent was able to accommodate us with an early check in

refrigerator was full of food and i had requested to have early check in and it dirty when i got

room well decorated early check in was allowed

the young lady that checked me in was super nice and the breakfast bar attendant was awesome as well

the continental breakfast was good

quick early check in. great staff in the front!!

key didn’t work on the back door and the pool was out of order and no one let us know

the hot tub and pool were wonderful at the end of the day.

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

pool n gym closed, breakfast not offered

very friendly staff, there was no problem with an early check in

gym was locked. manager said keys don’t work

the hospitality was great, the breakfast was excellent and a lot to chose from!!!!

breakfast was good and the location is in a excellent place for me to get to where i'm going..

very clean, beds were comfortable, staff was friendly and the breakfast was really nice.

we were offered an early check in when we arrived at 11 am and concierge advice

great location, friendly staff, valet parking, good breakfast

although i realize you're paying for the location and the great kitchen, it should be mentioned the hotel is not cheap

loved having a kitchen, nice gym, breakfast, water in lobby

that most facilities were closed like the gym, and was also sad to find out that the staff at the desk were over worked and underpaid

early check in and upgrade.

there was no cleaning service, and the gym was almost always closed

the gym is in a dank basement that smells of mold.

equipment in gym was really old or broken

but unfortunately, we will be staying somewhere next year when we go down for my daughter‘s gymnastics competition

staff was helpful. gave us late check out and early check in.

great room, friendly staff and best hotel gym i’ve used.

there was a quite big gym

the gym is a well thought out space

rooftop bar closed quite early (5pm) on a sunday, so we couldn't enjoy the view as we planned.

front desk waived early check in fee

ich was told to us by the wedding party)

s a bit weird though since it s first time i heard about this concept)

front desk staff went above and beyond to accommodate my request for an early check in

everything from early check in to valet parking, location, comfort and amenities

location and ease of early check in.

would have liked some sort of continental breakfast.

no free breakfast

bar to be open from lunchtime

for the price a free breakfast'

staff was awesome - he was able to provide an early check in after a very long red eye trip from california

toilet is a little low; rowdy bunch of kids in adjacent room were a little noisy.

they also provide a free shuttle service and the drivers could not be more helpful and friendly

complementary breakfast; staff was helpful; large shower

very helpful answering our question how to take the shuttle to the train station

the hotel did accommodate us with early check in and late check out which helped us out

early check in for 2pm ahead of time, day of was told it was not available, but they would put a

we arrived several hours before check in and they had a room available for early check in

restaurant & bar had very limited hours

the hotel did accommodate us with early check in and late check out which helped us out

i asked for early check in and they agreed

we been staying here now two weeks with the virus they make sure they give out coffe and breakfast with warps on

could switch up an item here and there for continental breakfast.

did not have breakfast there

breakfast was good

we were offered an upgraded room upon arrival, because our room wasnt ready for early check in (our beach day got rained out, so we were hopeful for early check in, but we had no

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

clean. courteous staff. nice room. indoor pool and gym were fine.

bed comfortable- everything was clean and kitchen was convenient

decent breakfast - something for everyone from eggs to cereal and bagels

to get to , plenty of parking, convenient to our final destination, accommodating staff, allowed early check in

it was very clean and modern. staff is very friendly. had a laundry room for convenience

the kitchen

there was a fitness center available

did not have breakfast

was clean but i asked for early check in 2:00pm and they told me fine but got to hotel at 1;30 and they charge me 25:00 for a

we loved the indoor pool and the breakfast was phenomenal! very clean and comfortable.

elliptical in gym needs work

the gym equipment is outdated

at checkout time, and they could’ve gave me a later checkout so i could’ve used the pool, the laundry, which some that wasn’t working either

early check in

we enjoyed the breakfast very much.

the pool water could have been cleaner. it was cloudy.

great breakfast with friendly & helpful attendants

very clean, loved the pool, comfy

early check in

i like the bedroom and the pool gym..everything was soo nice. comfortable

the pool and gym facility suited my needs perfectly and the room was definetly inviting

professional staff, was in a good location, plenty of parking, safe, clean and had a great free breakfast in the am

nice and quite, the kids loved the heated pool! and the hot breakfast was also good...

i requested an early check in, and a room on the top floor, both requests were honored

pool, outdoor fire, decent breakfast

pool area coul use a makeover

breakfast was disappointing but not a surprise given covid considerations

missed the breakfast buffet but it was understandable due to covid.

patty had a room available for an early check in which was greatly appreciated

didn't use the pool or gym, and did not stay for breakfast that was not included but limited in variety

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we’re great

option of indoor and outdoor poolswe were able to open our door right out to the pool.

the pool, gym. close to the beach and downtown newport.

they allowed me an early check in (12:30pm) as i was attending the patriots game that evening

the breakfast was ok

i'm unhappy with the fact that it took away the breakfast and the gym.

also the pool was clean and was heated

only disappointment was kids was looking forward to pool which was unfortunately under maintenance

quiet peaceful refrigerator and microwave got early check in

no room service

we liked it that parking was convenient and that the motel was set back far enough that road noise was no issue

king size bed, good location close to the city center with free parking

i didn't like the wifi

early check in granted

they upgraded our room for free and rooms were clean and breakfast was great!

our kids loved the pool and we liked that the kids pull out couch was in a separate area from our bed

pool water temperature could have been a little warmer knives not sharp

no change to uesd the swimming pool, was always closed

honored our request for early check in and reasonable room location for guest with walking difficulties

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to

protein on the breakfast bar and softer, smaller, fewer pillows.

also has laundry, a pool and a hot tub

the pool is extremely clean, lots of towels provided and a small exercise room next to the pool

rooms were clean and thank you jess for helping us get an early check in

excellent hotel, clean, new, comfortable. nice staff, good breakfast

breakfast was ok and free

didn’t like the service we get in our first breakfast: by accident i spelled my coffee over the table and no body from the hotel restaurant

breakfast was so-so.

front desk staff was friendly and allowed us early check in

no breakfast but i understand it's covid and for the safety of guests

continental breakfast contained a good selection.

comfy bed and a good breakfast

breakfast was delicious

early check in, helpful staff, great place,5minutes from the center of newport.

staff provided excellent service throughout our stay (early check in request, places to dine, etc)

we used the ev charging station

is beautiful, location is great, breakfast was more than expected

could of been more breakfast choices

breakfast was simple, but

early check in when we arrived at 1:30

check in was quick and debbie was very helpful with early check in great location

my kids decided not to swim because of that

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and efficient

oh and the spa is amazing