early check in, reasonable privacy.

restaurant and bar still closed due to the virus with no food service at all

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

bar and pool area were shut down

bar and dining room were closed due to renovations, but that was not stated on the website - these

my reservation, i contacted the hotel for early check in

most convenient hotel for families with small kids

breakfast coordinator was very good

breakfast

comfortable room, excellent breakfast, friendly staff

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

i wish the pool area had a hottub or something

nice breakfast options. clean and comfortable

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly

also had great breakfast

we called ahead for a early check in

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

the shuttle was excellent. staff very friendly.

good gym

staff accommodated a very early check in after a long drive.

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

it was clean, the staff was helpful, and the breakfast was free and

breakfast options were great

awesome breakfast

allowed an early check in and told me about the parking garage 1

this time i asked for early check in and late check out

room with comfortable bed and free wifi

had a restaurant, no room service

the location is handy and the inside bar was cool.

very clean and comfortable staff was very friendly early check in was very nice

clean and modern facilities, the gym, swimming pool and office areas

the pool closed at 8:00pm

swimming pool was nice too

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

room was clean and available for an early check in request.

size was perfect, loved the kitchenette

also could go to omelette bar or

awesome room, great bathroom, comfortable, mini-kitchen was great, lots of room, fold-out sofa was comfortable

gym could use little attention /updating

i requested early check in and it was honored

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

the bar in the lobby is very nice although i did not get the chance to try it out

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

it was very clean and quiet. the free breakfast was great.

the breakfast was enjoyable and the coffee was also very good.

hot breakfast

breakfast and coffee were great.

my son had a zoom meeting and they gave us early check in

then i sent an email and called six times to verify an early check in and i was never answered

very clean and early check in

location early check in free upgrade to queen suite restaraunt on site friendly staff

options and room service were very confusing

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

nice place, great bar and location

asked for an early check in & was accommodated without any problems.

clean room & allowed my early check in. coming from california, i really appreciate that.

good location. love having a kitchen. helpful staff. great price/value.

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

spacious rooms with kitchenette

we took the free early check in

staff were terrific, they accommodate my request for early check in and late check out

close to where i needed to go. plus early check in.

we received early check in and an upgrade at no charge

everything! lovely staff, great gym, fantastic room. highly reccommend

early check in was a huge bonus. staff were incredibly friendly!

restaurant breakfast was delicious

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

room was clean and quirky - great light setting breakfast was a good choice with helpful team

the staff at the front desk also helped us out with early check in

extra charge for early checkin

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

cept restaurant

no evening room service and limited breakfast room service menu

staff was very nice and allowed us early check in since our arrival was early.

i asked for early check in and the lobby clerk called me as soon as my room was ready

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

permitted a early check in for a guest with medical needs

comfortable bed, clean throughout, nice hot tub and pool indoors. enjoyed the breakfast

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

leaves sticky on shoes that gets tracked all over your carpet we took to walking around swimming pool when water on side or running shower and then walking on wet so our shoes would stop

room service was great

location - staff was great. quiet room early check in was great and appreciated

my only complaint would be that i wish they offered a complimentary breakfast.

gym was a little bit limited, but not a problem

i would like and inclusive breakfast, but the stay was amazing.

room and gym

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

staff was great. bar great

the location was great! the fitness room and the restaurant were great!

also a band in the bar downstairs was playing loudly until probably around 2am

staff accommodated request for early check in - much appreciated

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

standout feature: the rooftop bar is absolutely phenomenal

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

requested early check in - got early check in, but had to take 2 double beds instead of a king

we were told no early check in and when we got there finally to check in at 4:30

have us early check in st no additional

being promised an early check in i was told after driving 5 hours that no rooms

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

i asked for an early check in and they were able to help.

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

for casino

liked the mini-kitchen

the shuttle service also came in handy

asked for early check in and was accommodated

they called us when our room was ready for early check in and loved the valet parking

the check in and valet parking was easy, room was clean and staff was excellent.

beautiful hotel, great breakfast!!! wife and i were impressed!

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

no free breakfast due to covid 19 i can understand this and was happy for the room

“breakfast” isn’t what’s in the pictures

breakfast was as expected for the price of the room, very limited.

wish the breakfast was more thorough and with greater options

the staff was very friendly and was able to accommodate an early check in

pet fee very reasonable compared to most

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

the location was perfect, breakfast was delicious, and the room was very clean

the shuttle service was very helpful getting to the pirates game! friendly staff! nice pool!

you for supporting my request for early check in

it was a place to sleep and they don't charge pet fees.

was good for a night away from the kids

laundry attendant, exceptional

tv did not work all weekend especially inconvenient traveling with kids

were attending an event early in the afternoon and the front desk clerk was able to get us an early check in which allowed

the early check in

early check in

promised an early check in and we were not able to do that

the kids love the pool and they like making their own waffles in the morning and love the breakfast

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

breakfast is very minimal

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like pots, pans, flatware etc it was clean and staff was amazing will stay

and the free breakfast could be a little more options

manager/owner was very kind and assisted us when we had to call in order to request early check in

of hotel was very nice very good breakfast bar

the breakfast buffet was kept stocked even if you slept in late

the breakfast is wonderful also

excellent breakfast. friendly manager.

close to where we were staying. allowed early check in

the breakfast was amazing and staff was wonderful

the breakfast was very good and variety

clean, great customer service, nice breakfast

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

allowed early check in and late checkout.

, and the indoor pool

the pool was the best part. very warm...

breakfast has been disappointing

have stayed here many times- always receive superior service- and i like the breakfast that they offer

early check in was very helpful

went out of their way to accommodate our early check in

breakfast and comfy bed

laundry, pool ,breakfast coffee 24 hours and most of all the staff

everyone at the hotel was very friendly , shuttle was perfect running 24hours. would stay again.

early check in was awesome. nice location to shops, university.

the gym looked well equipped, although we did not use it

the kids loved the pool

hated that they weren’t serving a real breakfast and that the pool wasn’t open (covid).

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

gave us an early check in on a holiday thank you so much

hot breakfast with nutritious food. nice pool area. hotel was quiet for having so many guests.

late check out as our flight was delayed.

excellent service from the front desk to room service personnel

was wonderful including the staff, comp breakfast, parking, and location