the ac worked great, the front desk staff was very friendly - they allowed us a very early check in

the pool is very much appreciated

kitchen and bathroom floor very cold and slippery

we had a kitchenette

heating and kitchenette were well utilised

were given a very early check in which allowed us to use the resort amenities during the afternoon and frankly made

they allowed early check in.

close to beach, pool was crowded with kids so we hit the beach

full kitchen, good balcony, gym, laundry, pool and bbq to mention a few

we were very comfortable and used every amenity that our room offered, such as the full kitchen, little table and 2 chairs for breakfast, warmed up in front of the electric fireplace and

around noon and stopped by to say we would appreciate an early check in

a month in advance,a few days prior i emailed to see if i could check in early,no response,emailed again still no response,(most hotels are accommodating ) so i arrive at

had promised an early check in 3 pm as we had an event to attend at 4pm

the pool wasn’t working but the beach was awesome

location and i love having a kitchen.

the office staff went above and beyond allowing us a very early check in (9:30am instead of 4:00pm) as we had arrived early for our conference

early check in. clean room. friendly staff

proximity to the beach, early check in, clean rooms, ample towels.

owner allowed us an early check in

comfortable beds, kitchen facilities, amazing lake view etc

fee for early check in. i will not stay here ever again.

30pm i requested early check in ans a call no call when got to hotel everyone was getting

we were told an early check in would be a $15 fee

the staff were very accommodating when we asked for an early check in

similarly, when booking the gym area, we were informed that we only had a half-hour window

front desk was very helpful and allowed me an early check in and took phone messages for me while i was away

pool was very clean

the pool was nice and well kept

pillows good -location is very good for bike ride to the kettle valley trail to okanagan falls -pool was nice and private, not on the street like some

lots of places outside of rooms or around the pool to sit and hang out

and bed very comfortable liked that breakfast was included accommodating staff- early check in and late check out was perfect great to have ice

rooms were very clean, proximity to casino was good. staff was welcoming and efficient.

the hotel has a free ev car charger, complimentary breakfast which was pretty good, a small pool and hot tub and a small gym

breakfast was good with a decent variety

breakfast, nice stuff, hot pool and swimming pool is perfect, the gym is very complete, and the chocolate ice-cream sandwich was very good

clean ,great renovations, very accommodating for early check in

bonus is a refreshing pool to dip in especially in this heat

the pool was great as it was hot while we were there

the kitchenette

basic room with kitchen facilities, clean beds.

was really nice and accommodating—gave us early check in to go to a wedding nearby

location, kitchen etc

there was a pool

there was a kitchenette

the pool wasn't open, but i'm sure soon

the staff was very friendly and allowed us early check in (1 hour) as well as late check out (1 hour) as

pool was refreshing

com i realised my room didn't have a kitchen, so i phoned, and for a small upgrade fee, got a room with a kitchen, on ground floor

rooms with well equipped kitchen

i booked a ground floor double queen room and they changed (upgraded) to a kitchenette upstairs

we had asked if an early check in time would be possible, since we were traveling with a baby

never got a chance to try the nirdic spa but will try for next time

their nordic spa was an amazing experience- highly

back property & nordic spa was wonderful, such a vibe

comfortable room with a kitchenette

they were able to accommodate an early check in

hot water seemed at times to fade away. indoor pool is closed all year.

i had also thought there was a pool but none on site

2 flat screen tv, 2 coffee makers, stocked kitchen, even hot water pot

pool and hot tub were out of order

we asked for an early check in and late check out

i asked for early check in & they called to

early check in was perfect, great attentive staff, excellent and spacious room, very accommodating

staff were very helpful, accommodating an early check in and use of the facilities

elegant facility by the lake. good parking. excellent high speed internet. feels like being

room was ready for early check in, each room is unique, close parking, great and friendly staff

many activities at the hotel best especially for kids

my kids really had fun with all that there is

distance to restaurants and bars , close to the park,lake and marina , pool and hot tub were awesome rooftop terrace was so

were awesome - kids loved the quirkiness and the 'disco' and even tried the roller skates

was clean and we got an early check in

switched our room when we arrived to accommodate an early check in, which was super appreciated

were very accomadating with an early check in, 10:30am and also a late check out 1:00

dealing with staffing issues early check in wasnt an option due to short staffing , the laundry was way behind and extra towels

was unorganized; miscommunication about early check in, the ice machine was broken, and multiple cars coming in and out of a tiny parking

the staff were all very pleasant and accommodated our early check in request

concierge allowed us an early check in and airport shuttle was free and easy to arrange

location, friendly staff, allowed early check in and leaving car in parking lot for a few extra hours, extensive continental

she able to arrange an early check in before my husbands surrgery

and extremely grateful for an early check in to get ready for a wedding

they were really quick at getting back to me about an early check in and the hotel was awesome

we called and asked for an early check in and when we arrived the staff were well aware of our situation and went out of their

the staff were excellent, both helping me with an early check in and being speedy and cheerful when i checked out at 6 am

continental breakfast was amazing a good variety of food

there were young kids everywhere running through the hallway almost bumping into my wife, and my dog and i

i asked for an early check in and they made this happen which was greatly appreciated

staff were great, accommodated an early check in

pool was cloudy on last day we were there!

pool was out in the open out front along main driveway

i liked having the kitchenette but think there should have been more kitchenware and pans

was great , early check in , bed was great , restaurant/bar great , art gallery in lobby ,

pool not heated

loved the photobooth and games / movie room for the kids

staff are not all too friendly to kids, especially the young servers who work in the restaurant.

resort, room service was exceptional ud83dudc4c pool was very entertaining food is so delicious that every

the property was able to accommodate an early check in, and even upgraded my room

no restaurant or room service on site

great gym, spa & pools

pool perfect size and depth for safety of kids

the kitchen was well stocked and the rooms were comfortable

staff were very friendly and they accommodated an early check in for my elderly parents

opened later than the time posted on the door and the service was terrible took over an hour for room service

the gym and pool facilities and the room service for cleaning

parking can get a bit crowded on the busy days

weight room...gym

we also appreciated the early check in on wednesday as we had our 6 month old daughter with us and needed to get her down

else where , called inquire about an early check in due to an early arrival with small children and luggage, gentleman who answered

for us who were not there long the beds were very comfortable and we were accommodated for an early check in

late check out and early check in options are convenient to book

location, price, the staff let us have an early check in.

i appreciated that my room was available for early check in

clean swimming pool

comfortable bed, clean rooms, clean pool and hot tub, and a great breakfast

were upgraded from the ground floor to a room on the second which had a small kitchen area and a balcony, at no extra charge

rooms were big and kitchenette had basic supplies

fast/early check in, i

they are very accommodating with early check in/late check out

pending on the season) the rooms are clean, comfortable and quiet,

room service on request

no wine glasses in kitchen cupboards

good location, convenient parking, early check in

pool didn't match the vibe of the hotel

the facilities are great, rooms, pool, breakfast, kitchen staff, morning shift staff, etc.

swimming pool nad tea at the lobby.

coin operated laundry; we never carry cash so we had to make a special trip to the bank

man who checked me in did a great job he was very nice and helpful and allowed a early check in

beds were big, rooms were clean, had a fridge in the room and ice machine and laundry facilities outside

great courtyard and pool. very helpful and pleasant staff.

hotel with pool and jacuzzi - breakfast choices limited but very good - our room was spacious and

probably enjoyed the pool the most out of everything

good value for money, early check in, good air conditioning

the friendly staff and free airport shuttle as well as early check in for travellers.

enjoyed the hot tub and pool, did not bother us that slide was closed

beds are amazing! everything is very clean. staff is very helpful. my kids loved the pool.

clean quiet and an amazing pool for the kids... they loved that and we loved the hotel

we were 2 adults and 2 kids which is what we stated on booking