good location, convenient parking, early check in

swimming pool nad tea at the lobby.

coin laundry facilities, pet friendly

breakfast was great my family enjoyed the pool very much very friendly staff cleaning security

staying at the comfort suites it would be that due to their popularity you have to wait to have breakfast

good value for money, early check in, good air conditioning

man who checked me in did a great job he was very nice and helpful and allowed a early check in

more laundry machines would be nice; i couldn't swieeze in to do any, machines were always

gym was great, clean, well maintained and just enough space to train with your buddy

was limited, bland and little choice, same thing every day, no variety gym had no treadmill

decent laundry facilities

pending on the season) the rooms are clean, comfortable and quiet,

they are very accommodating with early check in/late check out

fast/early check in, i

parking and getting in and out were a breeze, and you re really close to all of kelowna s

wish the bar had been open later on the sunday

i appreciated that my room was available for early check in

the pool/sauna area is really nice and so relaxing. breakfast was also really really good!

kitchen with dishes, pans etc

clean , quiet, close to all merchants. hot tub , pool and surrounding area was well maintained !

good standard breakfast

location, price, the staff let us have an early check in.

late check out and early check in options are convenient to book

else where , called inquire about an early check in due to an early arrival with small children and luggage, gentleman who answered

for us who were not there long the beds were very comfortable and we were accommodated for an early check in

we also appreciated the early check in on wednesday as we had our 6 month old daughter with us and needed to get her down

staff were very friendly and they accommodated an early check in for my elderly parents

wifi was unusable

sad the pool was closed but understandable with what s going on.

room service did a poor job of cleaning

hannah at front is exceptional and friendly. kathe in the bar is great!

we called and asked for an early check in and when we arrived the staff were well aware of our situation and went out of their

they were really quick at getting back to me about an early check in and the hotel was awesome

the staff were excellent, both helping me with an early check in and being speedy and cheerful when i checked out at 6 am

i plug in the tub did not work for the kids to have a bath.

perfectly adequate gym

i asked for an early check in and they made this happen which was greatly appreciated

staff were great, accommodated an early check in

the small kitchen was a plus

lovely front desk staff. love the colors in the rooms. loved the gym.

housekeeping staff went out and made her a small pot of decaffeinated coffee and said that the kitchen staff would have a small

switched our room when we arrived to accommodate an early check in, which was super appreciated

was clean and we got an early check in

i liked they accommodated me for an early check in because i had surgery.

dealing with staffing issues early check in wasnt an option due to short staffing , the laundry was way behind and extra towels

were very accomadating with an early check in, 10:30am and also a late check out 1:00

and extremely grateful for an early check in to get ready for a wedding

concierge allowed us an early check in and airport shuttle was free and easy to arrange

location, friendly staff, allowed early check in and leaving car in parking lot for a few extra hours, extensive continental

the staff were all very pleasant and accommodated our early check in request

she able to arrange an early check in before my husbands surrgery

was great , early check in , bed was great , restaurant/bar great , art gallery in lobby ,

and the pool and fitness center was better then expected

the kids loved the pool

loved the photobooth and games / movie room for the kids

fitness is old.

the property was able to accommodate an early check in, and even upgraded my room

unable to use spa bath. cold water tap in bathtub didn t work. probably frozen.

was a very fancy suite, the pool was easy to get to and amazing, the kids loved it

winter tradition is a winter weekend at the royal love the 2 bedroom suites perfect for a family kids love the rooftop heated

it got a laundry room

room was ready for early check in, each room is unique, close parking, great and friendly staff

really fun for my kids

great for young people and kids too

i choose this place because of the outdoor pool and the location

pong room is awesome, kids loved it

the friendly staff and free airport shuttle as well as early check in for travellers.

beautiful pool and hot tub

late check out was also great

beds are amazing! everything is very clean. staff is very helpful. my kids loved the pool.

service from the front desk, clean swimming pool and gym area and nice big bedrooms with stunning views down the valley

we asked for an early check in and late check out

i asked for early check in & they called to

staff were very helpful, accommodating an early check in and use of the facilities

early check in was perfect, great attentive staff, excellent and spacious room, very accommodating

the suite was beautiful, clean and the bed was very comfy. i love the gardens, pool & beach!

were given a very early check in which allowed us to use the resort amenities during the afternoon and frankly made

they allowed early check in.

full kitchen, good balcony, gym, laundry, pool and bbq to mention a few

pool was closed

bed was very comfortable, the property had a outdoor pool and a hot tub, as well gym and dry sauna

the ac worked great, the front desk staff was very friendly - they allowed us a very early check in

there are enough items in the kitchen

the pool was not heated so it was too cold for me to go in.

the pool is very much appreciated

i liked having the kitchen in the room.