en though i requested an early check in

no breakfast. in a relatively safe area. friendly staff.

breakfast was not made to actually serve anyone

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

breakfast was minimal at best

refused early check in at 2:30 before we left for the caves

the pool was open and the staff was great.

didn't like that the pool wasn't heated

clean rooms and breakfast area. great choices for breakfast too!

swimming pool water and pool room were way too hot

arrived early and the lady at front desk graciously allowed us an early check in since our rooms were

this description of the hotel it said there was a pool and a spa tub which let it to believe that there was a hot tub and there wasn't when we

pool is great for kids and it was a very accessible accommodation

the rooms, the pool, the experience w staff and great breakfast in the morning!

the pool was good

plenty of parking, and the staff was very friendly and accommodated my early check in request

i like the spa bath, just wish it wasn t $30 differents

room was disappointing. no coffee maker. no rug. wifi was terrible.

a non smoking rooms with 1 king bed and spa bath, instead they gave us a smoking room with 2 queen beds

we enjoyed the spa tub a lot

room was very clean and they allowed a very early check in

luv the big/spa tub helps relax

laundry room only accepts quarters, but there was no vending for quarters

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that we had to get around

door knob was broken on the bathroom door (loose but still functional) the pool was not open, but also not advertised as open

they are pet friendly and they allowed us an early check in

early check in

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

fact nobody said anything to me about parking my truck in front of my door, i drive a big

i didn’t get to call ahead to see if our room was ready for early check in

was located beside laundry room and it runs all night

they had laundry on site, a pool, rooms were clean and ready to go

laundry sat in the hall for 5 days

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

staff was very polite and accommodating, allowed us early check in after a long trip

unfortunately we didn't get to use rhe pool because it closed to early.

i was not told at check in that the pool was not ready yet.

it was very clean and the shower was great. awesome water pressure. the pool was nice as well.

breakfast was great

were in louisville for a dance competition and were very happy that we were able to get an early check in without having to pay extra

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

friendly welcoming staff. very clean. outstanding pool and breakfast.

friendly welcoming staff. very clean. outstanding pool and breakfast.

i didn't try the eggs, but my kids were not to fond of the eggs.

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

limited choice in breakfast buffet.

wish the pool area was a little bit bigger with more pool chairs and loungers

hotel was convenient. fitness room, shuttle to airport, etc. all met my expectations.

we ordered room service

accommodated us with an early check in

the breakfast area was great with options for everyone

wish breakfast had a few more options but it was good

clean, free breakfast

there is small gym 24/7 coffee stand, games and drinkable water dosposer

they accommodated an early check in and staff was pleasant

my favorite was the 24 hour gym and the breakfast bar was amazing as well

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

didnt get to use the pool. it was closed by the time we got in.

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

very well appointed suite, staff vent over backwards to give us early check in, very quiet

big comfortable room, with a fully equipped kitchen

the kitchen

door on gym needs to be fixed and more gluten free

breakfast was good and the staff were very nice

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

i need to sleep during the day and they let me have an early check in

breakfast

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super soft

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

early check in was accommodated; rooms were comfortable

liked the mini kitchen, separate bedroom, and living room area

we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

we unfortunately didn't make it to the pool, but i also love the mini kitchen

parking lot small and workers with big trucks made it hard to navigate.

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

need a bigger pool

the pool was closed

we liked the indoor pool. we loved our room and the staff was friendly.

the breakfast bar and the ordering service was excellent