refused early check in at 2:30 before we left for the caves

bed, and spa tub, and pool

staff, comfortable bed, wide variety of breakfast items

cleanliness and really nice staff. good breakfast also

the breakfast was good

room was very clean and they allowed a very early check in

luv the big/spa tub helps relax

location near airport, free shuttle, restaurant nearby

the only problem was their laundry facilities or not working if they have been working they would have got a full five star

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

staff was very polite and accommodating, allowed us early check in after a long trip

i was not told at check in that the pool was not ready yet.

the pool was small. they only aloud 5 people in the pool at one time.

breakfast had lots of choices and was well stocked

the swimming pool!

they are pet friendly and they allowed us an early check in

early check in

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

fact nobody said anything to me about parking my truck in front of my door, i drive a big

i didn’t get to call ahead to see if our room was ready for early check in

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

the kitchen was the best part and laundry.

was located beside laundry room and it runs all night

they had laundry on site, a pool, rooms were clean and ready to go

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

were in louisville for a dance competition and were very happy that we were able to get an early check in without having to pay extra

breakfast was served well

friendly welcoming staff. very clean. outstanding pool and breakfast.

i had absolutely zero issues with room or breakfast

good pool, breakfast was good

very well appointed suite, staff vent over backwards to give us early check in, very quiet

the place was a great value for the price to have a full kitchen a decent breakfast and sitting around the fire at night was great

breakfast was good and the staff were very nice

dishes, dishwasher, full fridge and freezer, coffee maker (or get coffee downstairs), iron, laundry basket, pull out sofa bed, really comfortable mattress and pillows

no gym, no hot breakfast

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

bummed their pool wasn t open

the crown bar was closed.

the pool was great, really big and roomy the kids loved it

the breakfast was ok

accommodated us with an early check in

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

the hotel shuttle was easy to use

breakfast was good

there is small gym 24/7 coffee stand, games and drinkable water dosposer

they accommodated an early check in and staff was pleasant

free shuttle within 3 miles

my kids enjoyed the pool area

i was going to sit by the pool and read my book while the kids played but realized it would not be

breakfast was good had options and everything was really good

early check in was accommodated; rooms were comfortable

liked the mini kitchen, separate bedroom, and living room area

breakfast was a cut above the normal stuff, friendly staff

the pool and fitness center were closed do to the pandemic

it had plenty of room for up to six people as well as a mini kitchen with fridge, microwave and sink with dishes available upon request

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

pool was closed

stayed there because you web site said there was a bar and restaurant

i need to sleep during the day and they let me have an early check in

restaurant and bar were not open.

that you had to pay breakfast and no one told us until after we got our food

it would be nice to offer a shuttle to the fair and let us keep the car at the hotel

water too cool in pool

en though i requested an early check in

what breakfast???

the breakfast area was to small and crowded

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture damaged, the visible

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

for early check in room was ready when we arrived

respect to privacy, the hotel staff, the pool, in room 2 person jacuzzi, kitchenette with stove top cooking, sink, mini-fridge, plenty of cabinet space, large bathroom, the

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

no other chair/rocker in room-only the kitchen chairs

the laundry area was ok

early check in as well as late check out

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

check in as well as late check out

great bar and the room was comfortable and clean.