staff were great. early check in was a bonus. also bag storage on last day in usa was helpful.

i asked for an early check in and they graciously accommodated us

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

rooms were clean and my kids enjoyed it

still a very uneasy feeling when you’re traveling with 2 small kids

we arrived early and although our room was not ready for early check in they did hold our bags which the us

great breakfast, courteous staff, perfect room.

room service had to be requested, which is understandable, but it also means you won't have coffee

the conceirge was excellent,check in staff great, bar top notch

gym was extremely small and unusable and the partial sea view room we booked and paid for had no

location, friendly staff, starbucks on site, early check in ; etc

very clean nice coffee shop beautiful pool

swimming pool never had any sun however the hotel had a lovely terrace area that did see sun

perfect location. great staff. great pool.

instead there is a health bar to buy food and drinks and a small market/shop but expensive

got early check in

close to beach restaurant and bar next-door

cute bar next door

to the location it was very noisy early due to deliveries at the bar next door

lot of noise from bar next door.

i loved the opportunity for an early check in

early check in thank you

staff is great, breakfast is very good, pool is nice, they re truly good with kids

the gym was great and the pool was a great bonus with it being heated

the kids shouldn t be allowed to take over the entire pool

they gave me an early check in and allowed me to leave my car in the loading zone while i ran up to change clothes

from our early check in, mohamed was so kind and sent us to the penthouse for complimentary drinks while we

however, the rooftop restaurant with its breathtaking ocean view for breakfast more than made up for it

made a mistake and moved the mini bar items to make room for my kool aid packets

we enjoyed family time in the city with our adult kids for a celebration

around the corner from 3rd street shopping promenade), friendly and helpful staff allowed very early check in, heated swimming

the were so nice and let us do early check in, we also needed a room on the 1st floor mom couldn't do stairs

inner courtyard full of tropical plants and a heated pool

huge suite with massive window overlooking the pool

kids enjoyed the pool

location and was lucky enough to get an early check in which was well needed after a long flight

location perfect to walk to the main area with restaurants, shops, ideal coffee shop on site and bar , nice pool and seating area

to santa monica pier, super friendly staff, nice rooms, great breakfast, kids loved the swimming pool and we got some bikes to discover venice beach

nice size room that accommodates me and my two kids

it was really good value for money, the room was lovely, the pool area nice, food and drink on site and a good location close to the beach

before we arrived we noticed the hotel that we would arrive early

we had asked for early check in and were there in the am. we didn't get the room until 4pm.

our room was ready for an early check in - much appreciated after the grammys arty the night before

had one dinner and one breakfast at restaurant terrazza

the restaurant and room service were expensive

great location, comfortable beds & we were able to get early check in on arrival

manager was very accommodating with early check in and late check out on request

was very grateful for an early check in

allowed early check in

the staff were excellent, accommodating an early check in for me

staff super lovely and room was ready for a bit of an early check in

clean, very nice vibe. close to the beach! free parking and breakfast was a nice bonus to it :)

was so small for 5 ppl, i booked almost a year ahead and specified for 3 kids and 2 adults, i’m sure you could of put me in a lil bigger room

the shower and hand soaps and the moisturiser, the staff are very friendly and helpful and the breakfast given is a bonus

light breakfast to eat in room was a bonus to get you

our backs in and drove us too the nearest cafe, convince store to wait while we waited for an early check in room, its a nice quiet place in walking distance to the beach, cafes, restaurants,

was good, staff is helpful and supportive, and accomodated our request of early check

for our big family, the cottage had a kitchen and it was within walking distance to the

we need and service was so great in having heated the room to us, before we arrive nice garden kitchen also helped

of tv channels not sdequate sound proofing thru the walls no tea or coffee making facilities no kitchenette or laundry

we were able to do an early check in, which was tremendously helpful

host was pleasent and even allowed us early check in

staff were all nice and friendly - very flexible with our requests (early check in & left luggage) - loved the location - fast food, grocery stores and the beach were

they allowed us to do a early check in and keep our luggage for 6 hours after check out

the owner was supper nice and allowed early check in

early check in much appreciated

liked the amenities on offer for what was a pretty cheap hotel for the area, a very early check in was provided for me which was a real bonus

very good breakfast place right across the street too

the room service is delicious though it took quite awhile for it to be sent over

also being on 20th street - it's a fair distance from the shops and beach for those with kids

at 6am after a long haul flight and was able to leave my luggage at reception and advised when an early check in became available

the kitchen is fully functional, and there was ice in the fridge

large rooms with small kitchen, comfortable beds, tv with good channels

so you can do your laundry and enjoy the ocean view the same time

they have a fully functional electric stove with appliance sink fridge microwave and even some kitchen cutlery glasses plates and pots but i feel like even something as simple as providing water

early check in

late check out

wifi broken for a full day

that i could fault was the hotel had a number of mix ups with food that we ordered - bringing room service but not knives and forks, wrong breakfasts, long wait times

the restaurant was in construction, so the breakfast was really bad.

then sonder charged a early check in fee

we got there 20 minutes before check in time and were told we had to pay $20 usd for an early check in so just waited in the foyer for literally 20 minutes to the tick of check in time

$20 early check in & check out- worth it

bunk beds would work good for families with kids but for a couple we had to ask for a switch to a double bed which staff accommodated without

great location ! stylish decor and bunk beds for kids

i was given early check in after a rough morning travelling over and was so at home and happy

were able to check in to the room early

kitchen advertised as “full”, yet had no oven of any kind

old appliances, old kitchen cabinets, dirty floors, bathroom fixtures seized and unable to move

we had a kitchenette area which wasn’t well equipped but as we ate out it wasn’t a problem

accessibility & great location. early check in clean & quiet.

staff are very nice and helpful, front desk staff alfonso helped me to have early check in when my flight arrived in the early morning

also they charged for an early check in - by 40mins - without letting me know there would be a charge for that

we have asked for a late check out as our flight was departing at 7 pm back to germany

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

staff friendly and were able to accommodate an early check in with no fuss

staff were really helpful for luggage storage and accommodating early check in

fact we were charged an early check in fee without being told, nor was it requested

small pool but very pleasant, gym

kinney was a great place to relax, refresh in the pool, and have a cocktail in the common area before heading to dinner

we requested an early check in, got it with no issues (even ended up with a better room than expected

bed was very comfortable, room service was tasty

pool area a little small

bar closed early and is only open a few days a week

pool req room and on site restaurant all exceeded expectations

we came in early after a 15 hour flight with a toddler, they allowed early check in and all staff were

gave us an early check in

they accommodated our early check in

the snack bar was great and not too expensive

spa wasn t working that was a huge downer.

my reservation dates and the front desk not only assisted in correcting the error but provided an early check in

early check in

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

spa was closed

tv, coffee machine, immediate wifi connection , shower easy to

very good quality restaurant in hotel is good guy on the reception wasn’t friendly, but he did early check in for

the room was comfortable and i liked the pool and seating areas indoors and outside

the pool was warmed was so nice

wish bar gave at least one free drink to guests as a perk

gym

to king size bed from queen for free due to early check in

the complimentary breakfast was great.

very friendly staff, good breakfast, great indian spot across the street. easy parking.

breakfast, especially eggs and sausages didn’t taste good

is very close to freeways, santa monica pier, my doctor, friendly staff, breakfast bar, 12pm checkout time

service and early check in were impeccable. good hotel handy location.

location and early check in

wonderful location, excellent staff, and wonderful pool

wifi was not very reliable and inconsistent

wifi situation is not great, generally, wifi nowadays is provided for free almost everywhere in the

didn't like the $25 early check in fee.

up in middle of covid19 and juggling flights, they allowed early check in, upgraded room and at least gave a semblance of normality in difficult times

i booked 2 rooms the same and asked for early check in

pool towels available, jacuzzi cold, offered early check in and was told that’s never really a possibility

and looked very tired, they did a very nice gesture preparing quickly the bedroom for an early check in

early check in

i was there early but they still manage to get me an early check in

breakfast could be improved.

they refilled breakfast asap, and super nice while serving

could do better options for breakfast and kettle in the room

our dog with us and the front desk was very accommodating as i asked for balcony, washer/dryer, early check in and room was ready at 1pm

the place was nice and the staff went out of their way to accommodate our requests as we had an early check in and a late check out as well

the large rooms with kitchenette and laundry

it has a small kitchen, coffee maker, table for two to have breakfast, and the best is the laundry machine and dryer in the room

kitchen area in our two rooms

the staff was welcoming and nice and very helpful with early check in

staff were very helpful and accommodated our request for an early check in, which was great for the elderly folks in our group

we were allowed an early check in and everyone was super accomodating

there was light breakfast offered by the hotel with a pretty cool hands free pancake maker

near to ucla, hammer museum, and other convenient shops. compliment breakfast was really good!

early check in was available, staff great , wine hour a welcome relax at end of day.

rooms, gym, cleanliness, location.

i really appreciated the ev outlets in the garage and the room service

nice size room. clean facilities. good size gym. wine happy hour.

our dog was treated well(they offer no pet fee), she was given her own doggie bed amd bowl

i called ahead for early check in which was not available

early check in, café on site.

need some fixes paint wallpaper things like that but the room was clean and they allowed us in early we needed a nap and we were grateful for the early check in

proximity to campus, early check in being available, tip free hotel, good rooms

we requested early check in and requested the time of our arrival

poor wifi

nice restaurant patio area and bar - lots of after conference type of atmosphere

wifi was not good, not a good coffee machine,

hotel management very accommodating from our request of a higher floor room to an early check in was accommodated

i didn't get a chance to check out the cafe and also the pool but everything about my experience there was great

for a wifi, gym and pool

the pool area was very relaxing and the food at the restaurant was very good.

loved the pool, the restaurant, the cafe, the gym, the room

was given an early check in as requested and the reception staff were very nice

our room was ready for an early check in and we were upgraded to a suite. nice!

lady at check in made us sound a little crazy that we arrived so early and pushed paying the hotel to have an early check in

was variable but too costly, the bar area only opened until 10pm which isn't late enough when on vacation, the pool & outside area's

service and food in poolside bar was outstanding

beds were comfy - early check in available and held our bags for us after we checked out so we could explore before

the room service food was very mediocre- so i mostly went out or brought in take out

when i complained about the room service and asked for compensation they agreed

pool area clean and tidy

0) for the inconvenience which they did

i like the early check in.

really lovely restaurant around the pool

hotel was modern and set round the swimming pool

the bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the staff was really kind

the bar and restaurant was exceptional, cocktails delicious and s big shout out for the fabulous rob &

we got a pretty early check in without thinking it was possible

the dining menu at lunch and dinner in the bar area

pancakes for breakfast were not good, way too heavy and wine list pricing at cut was outrageous

but after that all was perfect, room service was very good, breakfast and hotel’s restaurant very nice

room service breakfast & lunch were outstanding