i arrived early, and couldn't get an early check in

i was granted early check in

really enjoyed the indoor pool and hot breakfast

wifi was easy to connect to and the atrium had a nice bar area where we could catch the game and have a cocktail

you need free wifi

wifi very slow, had to go to front desk to get on it.

early checkin and noon checkout dog friendly

great breakfast & happy hour

rooms were very nice and clean, staff were great, grounds were beautiful and the breakfast was delicious

wonderful full service breakfast

) our spacious king suite had plenty of storage, a huge mirror, separate sink, large bar of soap/quality toiletries, blackout curtains, and a comfy bed and pillows and great linens

reception and early check in

great location. walking distance to cal poly and downtown. restaurant and bar were very good.

nice pool and hot tub, everything very clean

loved the pool reservation idea but should have fewer people at a time

other amenities like bikes, and pool and jacuzzi

we arrived earlier than expected and needed an early check in, so she made sure that we didn't have to wait for our room

friendly staff and early check in.

clean pool with towels and pool toys to use

loved that there was a gym, check in process was fast and easy (great for a late sunday night

best pool i’ve seen at any hotel..

we appreciated the early check in was available for us

spacious courtyard, big nice room, lovely pool, a lot of parking space.

clean room. nice area. nice pool. did laundry super clean and nice.

opening hour of the gym was late, it should be 24/7

no breakfast due to the coronavirus

early check in

great location, easy access. early check in. free wine tasting

desk allowed us early check in

we got an early check in (awesome) then went out and about

first time stay! i definitely will be back. heated pool and hot tub open. lovely and refreshing!

we arrived a little early and they wanted to charge us extra for early check in (check in was at 3:00) they charged my

no problem with slightly early check in. comfortable bed. clean. nice little balcony.

the room was clean. my kids loved the pool.

really friendly and helpful staff, amazing hot tub and pool area, comfy beds, amazing views

comfortable and very clean. great swimming pool for the children. very good value for money.

staff was very friendly from the start and assisted with an early check in

clean, close to our destination at the historic octagon barn for a wedding, decent hot/cold breakfast and friendly staff

the breakfast was just ok with much pre packaged foods but good enough to start the day with coffee and

breakfast ends too early.

the rooms were spacious and clean and loved the full kitchen

an early check in and they told me they could accommodate but upon arrival my room wasn’t ready and

the staff charges you $30 early check in fee

early check in. friendly receptionist.

receptionist that helped me was very nice and accommodating to my early check in and room requests when i showed up earlier than thr 3pm check-in time

the conveniece of early check in

staff accommodated my request for an early check in which was very helpful of them

clothes stolen from the laundry area. a lot of sketchy people in and out

loved the pool and the staff!

staff very cordial helpful, facilities nice, laundry equipment nice,but need to have change machine

they have a laundry facility available if you need it and the beds were actually very comfortable too

i appreciated the early check

requested early check in due to wedding attendances

there was a management lady who answered guest services call and she helped assist with early check in and any needs she had outstanding customer service that made me feel at home and

they offered the kids hot coco with marshmallows in the evening

also the laundry machines were a bonus as it was the half way point of our

i spoke to david early in the day and he put me on an early check in list and we were able to get into our room

i was allowed an early check in

i also tried to get early check in but was told i could not

was charged $20 extra for early check in for first room; while our second room was given to us 2 hours after regular check in

pool was not in service

amazing proximity to shell beach, clean towels and comfortable bed and early check in.

early check in queen room

we liked that it had a laundry with very efficient coin-operated washer and dryer

the only vending machine on-siten was in the laundry room

another added bonus for this property is the laundry machines on site

i had requested a cheese & meat platter that was delicious and it was already in the fridge upon early check in

location, cleanliness, polite staff, comfy beds, early check in, delicious breakfast a big 10

i loved the flexibility of possible early check in and checkout

asked via email for an early check in and received no response

“private beach” that they offer is not very kid or family friendly for those of you that have kids… the beach has more of a pebble/rock sand feel and the stairs are not forgiving it’s a

we were exhausted and they accommodated our early check in

to pay to check in early

upgrade options were legit, even early check in early options

beds, customer service/greeting upon check in,complimentary early check in

we had an early check in which we requested on arrival and we were accomodated very graciously.

nothing i asked for early check in but it was asking to much in a empty hotel

we will be back and cant wait to see what comes of the pool area

i wish the pool was open. it is under construction.

no pool or spa

pool wasnt open

the staff was very nice and accommodating with a request i had for an early check in as the wedding i was attending was at 3pm and check in time was at 3pm

kitchen cutlery and glasses

right at the beach, everything is a walking distance, kids friendly place!

there are swings for the kids as soon as you get on the beach from your room, also the wash area

was great but you could here the people above us walking around people with small kids should always be put on the bottom level if

they were nice enough to see if they had any rooms ready for an early check in which was very convenient especially for what we were doing that day

pet fee is a bit steep 20% rather pay 10-15$ per pet and don’t bother with doggy snack bag

there wasn't pet fee

pet friendly rooms,$25 pet fee

i wasn't aware of the $25 pet fee, so that surprise wasn't ideal.

close walking distance to the beach (and pier which is now closed for renovations) * allowed early check in which was helpful with the kids * free

price and location and dog friendly. accommodating with a late check out. one free parking spot.

early check in

the outside bar by the fire pit was also nice inconvenient

no room service

restrictions, we wished we had more coffee, and cleaning supplies to augment the workload for room service

bathroom small and no room service.

asked for an early check in and they had our room ready with the strawberries ready and champagne chilled

the staff was able to arrange an early check in for us, which was awesome

early check in really helped as well

beautiful location, view, customer service. room was awesome! early check in was so helpful

price, i request early check in due to traveling all day and it said i could check in at 11am instead of 4 so when i

was nice and they allowed early check in as i requested

didnt like how early the pool closed or that they dont offer snack vending machines

and guest accessible oven would be a plus for those staying more than one night and having kids

decent hot breakfast in the morning

breakfast was great

front desk was friendly, we got to do an early check in which was a huge plus, it was clean and we will definitely stay here again

clean pet free rooms location allow early check in

nice location clean & refurbished room wifi

high pet fee.

for hearing the sea lions and the sea gulls at night :-), staff was very friendly and they did room service every day if requested

early check in

the pictures i thought it was all suites with kitchenette, fireplace and seating area

the only other comment would be that we had a full kitchen, but there were no paper towels, napkins or dish towels, which seemed

paper plates in the kitchen

i was expecting a continental breakfast, though it wasn't. also the kitchen is way too small.

requested early check in and they were able to get us in at 1pm which we really appreciated:) staff was very

office lady was nice enough to allow early check in with my young granddaughter thank you so much

desk person was very friendly and we could park our trailer on the

alcohol free staff even had time and consideration to call 2 hours before to give us an option of early check in if we wished

our room included a wet bar - which had a very thoughtful surprise for us

very clean. staff helped with early check in.

asked for early check in hotel was not full did not get it and room was overpriced

location was great. very friendly check in and early check in. room was large, clean, and quiet!

she wanted to charge me $25 for a early check in and i told her i wouldn’t pay it

location close to ocean. confortable bed with spacious room and bathroom. great breakfast

was so friendly answered all our questions the room is great for the wheelchair access the breakfast was excellent we will definitely stay

everything was great until breakfast.

liked very much the fireplace and newly started breakfast

staff was accommodating for early check in and late departure