we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

no free wifi. no airport shuttle

makes no sense not to have free wifi in all the bedrooms nowadays

the facilities are a little dated. wifi did not work very well.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

booked this hotel to enable an early flight to hamburg

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

airport shuttle service

thought i had free wifi, but they said no and charged me 6 per day

ter registering the day before) to terminal 4

early check in and baby cot and all was well prepared

was some confusion we had requested early check in and had to wait for at least 3 hours before we were able to check in

ilisa helped us with an early check in

dinner and breakfast was exceptional for hotel service

good complimentary wifi and airport shuttle

availability for early check in

breakfast wasn’t that great, very basic and stale pastries

fantastic continental breakfast with plenty of choice for just 8 euros

i also liked the breakfast and the attitude of the staff

everything was perfect — clean rooms, friendly staff, and a delicious breakfast

close to airport and close enough to city; able to do early check in.

we got charged 40 euros for early check in

i did early check in they were very kind didnt charge me for early check in even i had no problem if they

the reception staff very accommodating and allowed us an early check in

room/beds are comfortable. wifi and ac work well. staff is friendly. gym/pool/sauna all good.

the staff were very accommodating with an early check in

easy to get to and clean ...staff great and early check in was perfect

gave us an early check in after a very early flight

we were able to do an early check in and that was amazing!

madrid was very hot when we went so it was nice to use the swimming pool

i asked for an early check in and i got it

facitlities were great, the spa and pool were great to use especially in the madrid heat

was already after midnight and travelling with small kids)

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

facilities, comfort of furniture, and lack of room service and other services.

very helpful staff, early check in was facilitated and any request helped with

was amazing, staff and bar bites were amazing

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

late room service

nice bar for drinks and food

early check in wifi ok staff friendly

don’t get me wrong it’s very nice but it has the option to be better; for example the towel bar rack in the bathroom is cheap i took my towel off and it shook or how about how there are

the gym facility was closed (i understand this is out of the hotels control)

great for the one night stay, no tea or coffee though excellent service from sebastian in the bar in the

gym and breakfast

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room very clean and

i then felt staff tried to push us to pay for early check in

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

swimming pool and gym available

came very early because of a change in my scheduled flights at these times of coronavirus

the guy at reception had a room that was ready and gave me an early check in

they help me with early check in

is so helpful shuttle service to the airport we could do an early check in after a long trip

all round was ok and got early check in which was important for our trip

very clean and modern. great washroom. they allowed an early check in.

the attached bar area was very cool and they had a good beer selection

location from airport after long flight to catch a good night rest, late check out was nice

the laundry mat was near by

i loved how late check out was an option !!!

early check in was ideal

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

great location in a cute town- close to restaurants and the bar next door is

staff on reception when i requested an early check in

no wifi?

couldn t connect to the wifi

i wish i could've had the wifi password, i didn't find it anywhere, but i also forgot to ask! :)

location comfy clean beds toiletries aircon wifi staff

we arrived early to the airport and front desk sent the shuttle

everything was perfect, they did an early check in :d

easy early check in

receptionist was so nice and gave us room at early check in at 11 am

close to the metro which takes less than 30min to the city very reasonable price early check in

nice staff, early check in for free, breakfast,very spacious bathroom and very good shower.

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

good location, easy to get to center, clean room, early check in possible, early breakfast

staff was nice and helped for early check in at extra cost.

the communication is brilliant and i just love sitting in the bar with a drink watching the

availability of staff and bar at all times

food in the bar is good and not too expensive

early check in and very helpful staff with arranging airport transportation

perfect for travelling with kids

design, bar as great after long day of travel from us- they made me great french fries and big mugs of

great park behind the hotel if you would like to have a walk or have kids

was excellent; if you are traveling with kids, there is a park next to the hotel

had an early flight and we received a friendly welcome and were accommodated by an early check in

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

impossibly to get a cab from the hotel with two kids unless you carry a car seat

breakfast was quite expensive at 9 euro per person (no discount for kids)

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

the staff was extremely nice and welcoming and even let us do an early check in

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

breakfast, for 7 euros, consisted of coffee and milk, freshly squeezed orange juice, a croissant,

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

asked a member of staff if the bar was open at night and was told yes had to go and find a place for a drink as it is

everything was perfect, start from early check in, professional and helpful staff, spacious and very clean room and bathroom,

helped us out with an early check in & also with booking taxis etc

was really grateful for my super early check in at 730am

early check in, location, friendly staff, delicious breakfast

breakfast is really exceptionnal, with unlimited access to fresh orange juice, first time ever we

would not consider an early check in

can t beat the location & ease if you have a very early check in

we had to pay extra just to keep our bags there becaus it was considered early check in

location, very clean, calm, had all the amenities, room service

there is room service, but feels like frozen food heated up

early check in, 24/7 coffee/tea machine and snacks at the lobby (which aren't your basic cookies or

we arrived at 10 am and they had no problem offering us an early check in (we did email them about arriving early though)

modern, clean, snacks, drinks, late check out and amazing staff.

breakfast, staff (carlos), food available throughout the day (included in price), gym

the gym is amazing with new equipment

early check in.

great price. great location. friendly staff. everything we needed. and a great breakfast.

clean and quiet, wifi available in the room.

breakfast was pretty good. easy to get by metro everywhere.

wifi connection is also powerful

allowed early check in, spacious room and toilet, very near metro

they do not have room service as well

at reception they didn't informed about wifi. for 130 /night they didn't have room service!

the wifi is poor and i requested for a double bed but given a twin bed.

wifi is so slow

very helpful staffs..early check in facility

i arrived early having just checked out of another hotel i had been in the week prior, but they were able to

were given a warm welcome and an early check in

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

tv won t connect with my ipad to watch netflix even after connecting to the wifi

the swimming pool was a wonderful space for families very family friendly

we didn't like the fact that we requested an early check in and the front desk clerk said a room was available in the adjoining building and i

comfy beds. early check in. quiet.

staff were happy to help out on several occasions we were able to get an early check in a restaurant and cafe on site the location was near some boutique shops and

the garden bar and the excellent reception staff

but they have a great bar where you can have an amazing breakfast a la carte and the bartenders are amazing

early check in was free and so kind the manager.

of the breakfast food items weren't good quality eg the sausages tasted like they came out from a tin, the

i had dinner at the hotel bar on one night because i was too tired to go out, and the service and food were pretty good too

had no vodka in hotel bar saturday night

loved the breakfast