booked this hotel to enable an early flight to hamburg

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

easy of accessing shuttle bus, proximity to airport, cleanliness, price.

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

airport shuttle service

ilisa helped us with an early check in

was some confusion we had requested early check in and had to wait for at least 3 hours before we were able to check in

early check in and baby cot and all was well prepared

great free shuttle to the airport, beautiful room and room service

the gym facilities were very limited as they often are in a hotel gym

we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

it was great, only surprised you have to pay for wifi

it would also be nice to have free wifi but i guess for the price, you really can't complain

the wifi isn't good unless you get the one you must pay for. nothing else to complain about.

noises; - very tidy and proper maintenance; - since i was on the first floor, i could use the wifi, which was great considering it is paid; - close to train station

availability for early check in

breakfast wasn’t that great, very basic and stale pastries

fantastic continental breakfast with plenty of choice for just 8 euros

i also liked the breakfast and the attitude of the staff

everything was perfect — clean rooms, friendly staff, and a delicious breakfast

close to airport and close enough to city; able to do early check in.

we got charged 40 euros for early check in

i did early check in they were very kind didnt charge me for early check in even i had no problem if they

the reception staff very accommodating and allowed us an early check in

room/beds are comfortable. wifi and ac work well. staff is friendly. gym/pool/sauna all good.

the staff were very accommodating with an early check in

easy to get to and clean ...staff great and early check in was perfect

gave us an early check in after a very early flight

we were able to do an early check in and that was amazing!

madrid was very hot when we went so it was nice to use the swimming pool

i asked for an early check in and i got it

facitlities were great, the spa and pool were great to use especially in the madrid heat

was already after midnight and travelling with small kids)

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

facilities, comfort of furniture, and lack of room service and other services.

very helpful staff, early check in was facilitated and any request helped with

was amazing, staff and bar bites were amazing

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

late room service

nice bar for drinks and food

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room very clean and

i then felt staff tried to push us to pay for early check in

the location is close to the airport, and they offer a free shuttle

swimming pool and gym good. good restaurant next door

is so helpful shuttle service to the airport we could do an early check in after a long trip

the guy at reception had a room that was ready and gave me an early check in

they help me with early check in

all round was ok and got early check in which was important for our trip

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

very clean and modern. great washroom. they allowed an early check in.

laundry service provided and the breakfast options were not that great

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

no laundry facilities

mini bar and free airport shuttle

early check in was ideal

early check in wifi ok staff friendly

the gym facility was closed (i understand this is out of the hotels control)

is right next to the train station which makes traveling super easy this hotel has also a small gym that was perfect for my needs and ab excellent sauna

perfect location was good near train station to get u to sol , mini bar wasn't working would be amazing if it worked as it was too hot as to store your drinks but

food / service / choice and quality in bar restaurant in evening...not recommended

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

great location in a cute town- close to restaurants and the bar next door is

staff on reception when i requested an early check in

no wifi?

couldn t connect to the wifi

i wish i could've had the wifi password, i didn't find it anywhere, but i also forgot to ask! :)

location comfy clean beds toiletries aircon wifi staff

we arrived early to the airport and front desk sent the shuttle

everything was perfect, they did an early check in :d

easy early check in

receptionist was so nice and gave us room at early check in at 11 am

close to the metro which takes less than 30min to the city very reasonable price early check in

nice staff, early check in for free, breakfast,very spacious bathroom and very good shower.

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

good location, easy to get to center, clean room, early check in possible, early breakfast

staff was nice and helped for early check in at extra cost.

the communication is brilliant and i just love sitting in the bar with a drink watching the

availability of staff and bar at all times

food in the bar is good and not too expensive

early check in and very helpful staff with arranging airport transportation

perfect for travelling with kids

design, bar as great after long day of travel from us- they made me great french fries and big mugs of

great park behind the hotel if you would like to have a walk or have kids

was excellent; if you are traveling with kids, there is a park next to the hotel

had an early flight and we received a friendly welcome and were accommodated by an early check in

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

impossibly to get a cab from the hotel with two kids unless you carry a car seat

breakfast was quite expensive at 9 euro per person (no discount for kids)

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

early check in, location, friendly staff, delicious breakfast

was really grateful for my super early check in at 730am

helped us out with an early check in & also with booking taxis etc

everything was perfect, start from early check in, professional and helpful staff, spacious and very clean room and bathroom,

the breakfast was fantastic and worth the money

the staff was extremely nice and welcoming and even let us do an early check in

a coffee bar located on the ground floor seems permanently closed.

nice location , clean and good cheap and breakfast,

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

was basic, in the very noisy public bar next door

would not consider an early check in

can t beat the location & ease if you have a very early check in

we had to pay extra just to keep our bags there becaus it was considered early check in

location, very clean, calm, had all the amenities, room service

there is room service, but feels like frozen food heated up

early check in, 24/7 coffee/tea machine and snacks at the lobby (which aren't your basic cookies or

we arrived at 10 am and they had no problem offering us an early check in (we did email them about arriving early though)

modern, clean, snacks, drinks, late check out and amazing staff.

breakfast, staff (carlos), food available throughout the day (included in price), gym

the gym is amazing with new equipment

very helpful staffs..early check in facility

early check in.

great price. great location. friendly staff. everything we needed. and a great breakfast.

clean and quiet, wifi available in the room.

breakfast was pretty good. easy to get by metro everywhere.

wifi connection is also powerful

allowed early check in, spacious room and toilet, very near metro

they do not have room service as well

at reception they didn't informed about wifi. for 130 /night they didn't have room service!

the wifi is poor and i requested for a double bed but given a twin bed.

wifi is so slow

i arrived early having just checked out of another hotel i had been in the week prior, but they were able to

were given a warm welcome and an early check in

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

tv won t connect with my ipad to watch netflix even after connecting to the wifi

the swimming pool was a wonderful space for families very family friendly

the stay was good but the hotel little bit too far from the center of madrid and the early check in was 75 i enjoyed my stay in madrid if you re going to watch a match wait for

got early check in without asking which was really nice

od&drinks)

fitness center and swimming pool

design, fitness area, restaurant