and some time to myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

very friendly asked if we needed anything like iron or hairdryer sent wifi code via text without asking room very clean and very modern property opened in may 2021 so

parking wasn t too much of an issue at the side

comfortable stay with free wifi and parking

swift check in with clear instruction on wifi and parking - free

early 11

this time we make the most of our stay and used the hot tub and gym

a spa which i had 2 treatments and the beautician was excellent

i did not use the gym, but may do so next time

in redditch there are many cheap parking spaces in the kingfisher shopping centre which on a monday was lovely

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

the staff wasn’t the fastest at serving you at the bar but not a major issue.

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

easy going early check in and late check out no issue

was quaint, breakfast and bar food fantastic

lovely peaceful location, friendly staff, great breakfast

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

but it’s work related we always need early check in which one we have problem all the time

able to provide early check in after some persuasion.

early check in was a big bonus for us as we were attending a wedding

staff were very helpful when booking a taxi and requesting an early check in

friendly staff, got early check in at no extra cost. all was clean and great pillows

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just perfect

equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious

breakfast was excellent

super comfortable room - excellent breakfast room service

we decided to treat ourselves to room service and the food and choice was absolute perfection

friendly staff on reception, thanks for the early check in

room, comfortable and good wifi

the spa facilities were lovely and excellent location

food was excellent and reasonable, the staff were great, the spa was also excellent,the pool heated just

the pool

i called ahead to request early check in and the staff were very efficient and organised our request easily

i asked for an early check in as we were part of a wedding party. this did not happen.

parking

lots of parking

room service food was epic

i had an early check in and the room was good value for money.

extra 20 pound for early check in when i wasnt told about these chargers the day before

allowed an early check in to decorate the room for valentine's day

customer service, early check in arranged and overall a very pleasant stay

we notified an early arrival and to have early check in , we had to wait from 11am to 2

needed an early check in to attend a wedding and the hotel was very accommodating of our needs

great food, lively atmosphere, good room and parking right next to the hotel

no free wifi in my room!!! even though i told at least three members of staff!!

the option of possible room service would have been more than welcome after the bar closed

breakfast, tea and coffee served in pots would be so much better than messy plunger thermos things

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

managed to get an early check in

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

the room was abit cold for us especially the kids

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

liked that breakfast was included

continental breakfast available

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

we managed to get an early check in which was fab and a parking space which made things very easy

early check in

not an early check in as £10 an hour but more time in the bar as going to the match

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

the customers in the bar were very welcoming

location early check in seemed reasonably clean

staff facilitated an early check in

early check in weeks before the trip, arrived at the agreed time to be sat waiting outside over two

the wifi was good, the host was nice, free parking

the kitchen is a great touch

in time at 3pm is not ideal however we did book in early and got early check in however is inconvenient for travellers who arrive early

they even kept the room ready for early check in, without even requesting it

called the hotel a few weeks before our stay asking if we could get early check in

staff were really helpful with early check in

great location, great friendly staff and allowed early check in

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

per hour per room early check in

location early check in on arrival with no extra charge

late check out early check in couldn’t fault it would definitely stay again

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

the staff, early check in

early check in after long morning of travelling

they gave us an early check in, and ensured we had rooms next to each other

location excellent. service good with early check in.

we requested early check in and was told not available - fair enough

allowed us have an early check in which was great as we hadn t slept the night before

possibility for early check in we arrived at approximately 8am couldn t check in until 3

spotlessly clean and gave me an early check in

she said that they do usually charge for the early check in, but would wave it for us, which we really appreciated

early check in as the room was ready

and free early check in at 12:30pm

charging for early check in...can't check in until 3pm

early check in is always a bonus when available and the location is great

the reception staff are very helpful and worked very hard to accomadate our early check in request, we really appreciate

he sorted us out an early check in to get ready for a wedding after our original accommodation wasn t suitable and we

staff friendly and accomodating with early check in

location, friendly & helpful staff, early check in

breakfast, location, early check in was possible

allowed us early check in 30 mins no extra charge

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

not getting early check in

but hey i wanted an early check in [2pm] so i was happy that 234 was ready for me

tea/coffee making)

we got early check in and complimentary cocktail each

choice of early check in or late check out there was bits all over floor and there was hairs in bath still

we arrived in birmingham at 12 and the hotel were able to accommodate an early check in for no extra charge

room was brilliant staff were really good early check in brilliant

on reception were outstanding enabling me to check in with my ihg membership and even enabling an early check in

a big thank you to richard for sorting out my early check in on arrival

check in was a little disappointing, i had requested an early check in 2weeks before and they said they would accommodate us and when we got here at 12

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

i had enquired about early check in previously so i could decorate the room for my boyfriends 25th - our room was ready

kids aren t allowed in the pool

location perfect to access the restaurants and bar, the hotel had a nice swimming and spa area

we experienced the gym,sauna and steam aswell as the pool which was spotless

we paid for early check in, and room upgrade to a suite

was able to check in early, staff were great from the guy on reception where we got an early check in and then

early check in.comfortable beds.

unable to order room service as there system was down

the bar area is comfortable where you can relax and have a snack with your drinks

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

location for the football, early check in

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

to help towards finding another place suitable for myself wife and kids to

not somewhere you’d take the wife and kids

gerry the ud83dudd25 and bar . thanks the highwaymen.

no luggage storage options so if you arrive before 3 you have to pay early check in