but it’s work related we always need early check in which one we have problem all the time

staff were very helpful when booking a taxi and requesting an early check in

early check in was a big bonus for us as we were attending a wedding

friendly staff, got early check in at no extra cost. all was clean and great pillows

able to provide early check in after some persuasion.

staff facilitated an early check in

early check in weeks before the trip, arrived at the agreed time to be sat waiting outside over two

location early check in seemed reasonably clean

very clear that the restaurant and bar wasn't open before we arrived

to where we were at an event, plenty parking, lovely welcome, nice little garden out the patio

early 11

they couldn t and the other one was fine to do this for us, the staff are really nice, used the spa which was lovely but i will say that the hot tub really needs to be checked as not all pumps

we weren't able to book a slot in the hydro pool as it was fully booked

our room was modern and spacious

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me and it was not pleasant at all

and some time to myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

no wifi access. television hard to use.

i didn't have anything or room service

great wifi and tv stations. comfortable bed.

parking is great and convenient

easy going early check in and late check out no issue

bar and all food served are great

was quaint, breakfast and bar food fantastic

breakfast and bar food are

so if you have kids and teenagers who like to sleep the place is not for you

early check in & an upgrade to a suite, we were met at reception before parking the car

excellent shoet stay over night i thought being ovet a bar ir would be noisy but honestly u didn't

loved the rooms, the facilities, the bar and food

the breakfast was amazing and relaxing and we had a late check out due to a later appointment

would have preferred a coffee pot at breakfast rather than having to ask for another cup when we wanted

we had a super room overlooking the river and it was so great to have a slightly early check in

wifi claimed to have a password but just connected insecurely, so i didn't use it.

to a work event, so didn't get a chance to use any of the facilities

throughout my stay, comfortable room with views over the river, fast wi-fi, good breakfast, easy parking and short walk to city centre

parking is limited, there are 2 car parks, but both have limited spaces, and it s down a very

place and the staff very willing to help and even facilitate an early check in as the wedding we were attending would see us back after check in closed

room, clean and a lot of space, breakfast was lovely everything you could want, staff were very

wifi code in room incorrect

i was with my family, two kids, 2 and 8 years old, and my wife, and we were very comfortable

if i were to stay for work, a better wifi signal is something i would definitely ask for.

requested an early check in due to a wedding and it wasn’t an issue at all which i’m so grateful for

large room with views. bed size and bedding. early check in.

booked 2 double rooms and requested early check in of 11am as was due to go to a wedding at 1pm

was very comfortable / breakfast lovely / staff accommodating with booking extra breakfast and early check in

ready for early check in, bed comfy, hot running water, star employee young man from reading uni (sorry don't

early check in with a morning call to confirm that we were still going that day

was able to accommodate our request for early check in as we had a wedding to attend nearby

early check in was granted with no problems at all, breakfast was top notch with great variety,we

relaxed atmosphere with sitting area with fire and bar for residents only

had an honesty system for drinks at the bar lovely room with aircon

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

staff were very accommodating with early check in and late check out requests

good price. free car park. managed to get an early check in. good sized room.

staff were friendly and they made sure my request for a early check in was handled

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

the gym facilities and swimming pool

they remembered our request for an early check in and were really accommodating

were extremely friendly and accommodating for an early check in

a great old fashioned pub, with a bar and separate dining area

the staff in the bar and restaurant welcoming, friendly and very efficient

breakfast was superb. room was spacious, nicely decorated with ample storage / wardrobe space

i asked for an early check in as we were part of a wedding party. this did not happen.

i called ahead to request early check in and the staff were very efficient and organised our request easily

staff were excellent. always polite and helpful. the ev charge point was very useful.

i ordered room service as well and it arrived piping hot and promptly

the staff were so friendly and the guy on the desk even brought up some drinks after the bar room service had finished

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

the experience was great except the early check in fee

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

managed to get an early check in

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

having to pay for wifi

the gym and pool area was very clean

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

per hour per room early check in

location early check in on arrival with no extra charge

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

late check out early check in couldn’t fault it would definitely stay again

we requested early check in and was told not available - fair enough

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

they gave us an early check in, and ensured we had rooms next to each other

location excellent. service good with early check in.

no early check in available and then a large queue to check in at 5pm