early check in was no problem.

my flight landed around 1 and got to the property to request an early check in

we asked for an early check in and were finally able to get in just 5 minutes early.

pool area cozy and comfortable

kids loved the pool and so did i

and early check in

no laundry facility on site

we first got here, dirty laundry from where our rooms was supposedly cleaned was still in the hall

didn't like the breakfast choices and that there was no laundry room

breakfast was nice

service was great. the pool was clean. we were allowed early check in.

the cleanliness of the property and the bar / restaurant was perfect!

excellent airport shuttle .

the bar had great happy hour prices

it was all nice and clean. snack and bar counter close for convenience

have requested an early check in due to a medical condition and procedure having done in that area

i realize they were kids and excited so i didn't bother the desk but my 4 hours of sleep was

indoor pool and gym were next to each other with a floor to ceiling window to look into the pool area

chose the property for the indoor pool, gym and free breakfast though none were available

booked with courtyard because they had a restaurant and bar and pool none of which were open was very disappointed about that

were amazing - front desk went out of his way to allow for early check in after canceled flights due to weather

hotel, lots of space, walk-in closet, office area with couches, fitness room, pool, great breakfast, great staff, i loved my stay

breakfast on weekend was good. during the week very mediocre!

paper plates for breakfast

the pool is always cold. i’ve been at this hotel before and it was cold

we arrived too early and they were gracious enough to help us with a early check in

every one is so nice and the breakfast is great

rooms, good breakfast, shuttle to airport, friendly staff, nice pool

breakfast with a variety of hot and cold food

and not far from the hospital to see a family member and staff was willing to accommodate a late check out

00 early check in fee

the pool was very clean i am extremely

pet friendly. clean nice staff. pool laundry gym.

pool was closed

pool colorful

was charged an early check in fee($25)to find that no one stayed in the room the night before

location!! private bay beach!!!! early check in!!!

staff was helpful getting us into a room earlier, but we were charged $25 extra for early check in because of a misstep with booking

the private beach and the breakfast

really nice pool area overlooking the water and rooms were very clean and comfy

i know early check in is not always possible, but they helped us get into a room very fast

rented beachside chair are picked up too early and poolside bar closed early

loved the bar and lonbby area! room had a great view

the pool with bar area was wonderful when we first arrived

they were not offering room service and the other bar and activities listed online were not open yet but you were able to order food or drinks and go

were so kind and helpful with early check in after booking with them at last minute the bed was so comfortable and it was clean

kitchen area

security. layout of room, and having small kitchen.

kitchen in room

internet is wrong in reference to the stocked kitchen……you do get a full size fridge, microwave, and 2 burners, but that’s it

she allowed us to early check in, which was great since we had just spent 9 hours on the

we arrived early and asked if there was early check in, her reply was brass as she said check in is at 4 no

they allow early check in if you book through their website, but they make you wait in the parking lot with

the staff were friendly and helpful throughout my visit, and the breakfast each morning was decent and convenient

the lady who serves breakfast is such a sweet, helpful lady

early early check in was available

did receive a early check in like requested but they could ve spent a little bit longer getting it ready and

excellent service- thomas- early check in, pool

my kids loved the movie night every night and the mermaid and pirates during the day

the tiki bar was phenomenal, the next time we will definitely need a room with a

our room was ready for early check in & was clean, comfortable &

the gym was also really nice, most resorts don t have more than 2-3 machines but they had a whole

laundry available anywhere nearby, which is crazy for a family resort

the food from room service was excellent and fairly priced

staff, live music with

we had also requested early check in through booking

lots of space for the kids to sleep

nice quiet property with a nice view. liked the bar and the room order pizza.

now that our kids are all older, it's hard to stick someone on those cruddy sleep sofas or extra beds that some

plus, there's a tiki bar by the pool

booked our room with an early check in requested between 11-12

nice staff very clean restaurant attached was very nice and great food and having the shuttle to take us to the beach and pick us up was also wonderful he was so friendly and

the shuttle ride to the beach was comfortable and great conversation from the driver

it was fantastic that they had a shuttle to get you to and from the beach as well

was very pretty loved the fact it had indoor and out door pool