they are very accommodating to early check in/out.

arrived a bit early and asked if the room might be available and they said i'd have to pay for early check in but

early check in for no extra cost, friendly staff

they gave us an early check in

breakfast was great, the pool was the perfect size for my 5 year old and has a great

early check in and late check out (3pm and 12pm)

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big

breakfast, laundry, clean

loved that the hotel offer 1 bedroom suites while travelling with kids

pool and gym were clean - hot tub was in need of cleaning

was a quiet location and they were able to accommodate an early check in and my preference of room

breakfast was excellent

great 4 day stay! comfortable beds, nice kitchenette and clean rooms!

nice hotel with kitchen as well as ;arge size room with furniture. best hotel in edmonton

our studio included a nice dining table with kitchen appliances (full sized fridge, microwave, dishwasher) as well full kitchenware

i asked for an early check in and they accommodated this no problem

could not get a early check in

were able to accommodate an early check in

requested an early check in time and the staff easily made that happen

parking stalls are super thin and tough to get in and out of

i like that they allow us to early check in. the front desk lady is so niceud83dude42

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

the room service was very accommodating and

were very nice and i loved the pool

i liked the gym

the hotel about an early check in

breakfast seemed to improve. was given an early check in.

got an early check in. staff were mostly great.

staff super friendly allowed me early check in when i arrived from airport

they were able to accommodate and early check in and a late check out

the staff were lovely and very accommodating for my large group granting us early check in and rooms beside each other

they let us have an early check in. great location!

great and accommodating. they were super flexible with early check in

early check in, arranged in advance, was very helpful and efficient

2) great pool and hot tub 3) great breakfast

staff were great and obliged us with early check in and were pleasant and fast

your famous cinnamon buns in the breakfast bag

smelled mj at the parking lot!

pool and waterside were fun for the kids!

because of covid the normal breakfast area was closed. disappointed but i understand.

allowed early check in

convenient location, airport shuttle and parking while we were away

clean ambiance, lots of treadmills in gym

lovely clean hotel with a convenient shuttle to the airport. staff were friendly and helpful

comfy room, gteat size and shuttle to airport and parking for car..

we were accomodared for an early check in plus to be located near several family members

friendly and helpful check in. excellant food . great shuttle to the airport.

appreciated the late check out

comfortable bed and pillows. our room was very spacious for our kids and dogs.

beautiful large size rooms with easy access to parking lot

desk staff was very helpful, even though check in at 3pm, we arrived at 12pm but they helped us early check in

free shuttle to airport was very handy

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it she said there is no one and she informed me

nice large king room with comfy bed and couch. the hottub and pool were both well kept.

should have notified the desk when we wanted the shuttle in the morning, because we had to wait 45 minutes after calling

also i appreciate the early check in

the pool and fitness area was awesome

food was good and fairly quick room service, staff was great

decent pool for the kids

the hot tub was clean so was the swimming pool

extremely friendly staff, lots of extra towels when asked, no charge for early check in.

gym, dry sauna, friendly staff, places to eat close by, and good brewery district very close

breakfast was a bit poor with no hot chocolate for the kids, all sweetness and not much salted

of fruit and juices and even chocolate milk for breakfast

affordable prices, so we cannot expect luxuries but it is very clean, they also offer a small breakfast

i got an early check in time , readily

the location is great. staff got us an early check in which was very appreciated.

staff member said they would call me for an early check in and did not call.

in takes foreverrrrrr and theres no such thing as early check in, which is horrible

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check in, got the text at 3:30 to say our room was ready, had to stand in the line up

charges $30 for an early check in

we liked it so much we are back. only thing missing is a pool for the kids

the gym facility could be better

addition o pool and hot tub sauna would be best.

no information given about the wifi, easy fix.

welcome, efficient, early check in

the room was very spacious and the pool was good, not so busy.

the breakfast was awesome, the coffee stations, the customer service, and the room.

the room was clean and modern pool hot tub

my kids had lots of fun

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

gym, spa restaurant room facilities

staff , location and service at the bar and restaurant

pool is tiny

pool could have been bigger.

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

handles and touch points) especially because you have to book an appointment to get into the gym and pool

times, room was clean, hotel has cool decor and great location, bed was really comfortable, and gym is above average for a

my kids had it the first day and none of us went back the other two

doors to our rooms are heavy, not sure if that is for security but my kids cannot open the doors by themselves

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

also being able to have early check in time and they accepted dogs

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

was not clean at all vending machines not working bar had 2 bottles of water only very run down

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which was great

only spent one evening so did not try the food. pool was nice for the kids

clean and new hotel with a nice swimming pool for the kids.

wifi was not good

95 and kids are free

we arrived early and our flat was ready

the staff were super accommodating for our early check in

we liked the space, the cleanliness, the well equipped kitchen

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but also, unlike most airbnb-type accommodation, at canterra suites there are reception

plenty of room to spread out, the kitchen was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in

called early in the day of check in to confirm still arriving on time

when i book i always ask for an early check-in if possible, and they have always accommodated that

staff was very friendly and considerate - downtown location was amazing - early check in time was provided - room was comfy - fridge and microwave in room were

didn't like that room service would take long in this small building

with the free breakfast

able to accomodate early check in plus awesome breakfast

the breakfast is excellent

would be nice to have a few more muffins and cookie options for the kids

location, within walking distance to many great restraunts and just across the river from the pool

would be nice to have a few more muffins and cookie options for the kids

early check in was accommodated

likely should have booked a day before my requesr for early check in was not read in time

quick and early check in.

their gym is limited to 4 cardio machines in a tiny room

was broken, no free shuttle as advertised, gym too small, no business center, no room

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

they allowed us to do a slightly early check in and have late check out times compared to other hotels

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

good location, arranged an early check in.

we had early check in

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check in while they were fully booked the evening before

i asked for early check in they upgraded me to a room with a beautiful view and two queen beds instead of my

amazing views and super accommodating. we needed and early check in and it was no issue.

reasonable good room service but a limited menu

we had breakfast room service

asked for an early check in and they were so accomodating

has an indoor pool

the breakfast was exceptional and the room was amazing

the pool was nice. wished they had a hot tub but that was minor.

excellent complimentary breakfast buffet with wide selection

excellent service! early check in and late check out!

really liked that you made arrangements with another hotel for the use of their pool while yours was under construction

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

would skip ordering breakfast next time

the gym facilities had been modified and relocated

we asked for an early check in and a late check out and both were no problem

it’s clean. and has a kitchen

i didn’t like that there was not hot tub in the pool area.

first time to edmonton and i picked this hotel is because it has breakfast provided, microwave, kitchen utensils and the size of the room is spacious

we loved the kitchenette

was able to get early check in and great location

parking and early check in with luggage before event at roger s place was excellent!!

early check in and late check out were a necessity for me on this trip and they happily accomodated

we loved the rooftop pool

room service multiple times, no one picked it up

asked for an early check in and they went above and beyond and got me in very early

the spa tub

fitness room has old and broken equipment

breakfast was wonderful!!!!

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

the staff were great and friendly, and we were able to go our early check in which was great considering they were so busy this weekend

the steam showers are fantastic, spa baths are great and rooms are a good size

there weren't any kids squealing and hollering or racing up and down the hallways

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

also liked the fenced in parking and outdoor lighting